Before hitting up the In and Out next door but after dropping off the kiddies there, we decided to go for a coffee run. Mind you it was around 8 at night and my friend who was driving was falling asleep on the road. We pull up to the drive-thru, and were greeted with a Filipino lady with an accent. So my friend, being filipino as well decided to be all Filipino back, such a riot as they competed with who could sound fobbier. After massive amounts of giggles we head to the drive thru to see four young guys with being old grins on their faces, so the extra stars are for the entertainment on a Saturday night, the coffee itself was just so-so, but the amusement boosts my experiance up to four stars! Also because they were cute too! read more

Lady was a b***h at the window, after waiting in the long ass line, got severed a hot drink when the idiot was told iced twice, and then handed me a drink with caramel all on the out side of the cup. Got everything in my car covered. Will never go back. In fact this place should fire everyone working there and get a new crew. Bunch of morons. read more

What is up with the bad reviews? I always get amazing personal service here and one lady always remembers my name before she sees my phone bar code! The drinks are better here too with more "refresher" stuff in the tea. I never get the wrong order and this is the Starbucks I prefer. read more

I really enjoy most StarBucks, this time went through the Drive thou, had a bad experience. Fist off they were having problems with there headsets, mostly static, and Ordered 2 drinks, and tried to get 2 scones, but everything on there menu was out. They then stated it was because of the new item coming out at the end of the month. But every time i go here it seems like they never have any pastries. And well, if they are not carrying the items, why not take them off the menu!? I also found when we pulled up to the window, it seemed to take along time, and the employees where just talking amongst them selves, one was even clapping at another, it was loud, even from sitting in the passenger of the car i was in. I thought i was at a popular bar on a friday night. The Frappe's we ordered even seems to be more liquidfied then frozen, and very syrupy. If you are going to a starbucks, dont go to this one, its really gone down hill in there service. read more

Even though this Starbucks states that they're open 24/7, they were closed at 11pm. I don't recommend going here because 9 times out of 10, they're coffee is burnt, so take a extra 5 minutes and just go to Dutch Bros down the street. read more

This is my favorite Starbucks. Everyone is so kind. They have the best customer service. I really enjoyed going there everyday. I moved and will miss such personable customer service read more

Slowest Starbucks ever and it wasn't the drive through part that was slow. There was an older blonde American woman who was trying the best at her job but not good with technology. She had to get a different employee name Sav to get our order because she was so slow. Then when I asked if we can please get our drinks because we've been waiting 15 minutes at your window she had an attitude. I understand if everything was smooth and prompt but I had to wait 30 minutes in total at a drive through but unfortunately for 1 coffee and 2 small frappucinos. I completely understand needing to be non discriminatory but you shouldn't hire staff that can't keep up with technology where the younger staff who is upset and nervous because I'm now irritated who end up having to train the older workers how to use their computer registers. Sav did get our drinks but she was very upset and threw the iced coffee at me with nothing in it mixed and the lid half on. I'm from the Bay Area and even with 20 people in line I've experienced dramatically shorter wait times than this location. read more

Starbucks - Update for commenters: *i did ask for my drink to be mixed (upside down). It's an iced coffee never been a problem - Coffee & Tea Near Me - Manteca, California

My husband and I went here yesterday and had the best experience! We were in the drive thru and weren't sure what to order. The barista named Kody was so kind and patient with us and suggested drinks we've never tried. We loved them! Kody was friendly and greeted us with a smile. She seemed genuinely interested while engaging with us, and her kindness totally made our day! Starbucks needs more people like her! read more

Coffee tasted like an ash tray definitely regret going to this location it's not the first time.

The best thing this store had going was being open 24 hour. It's Wednesday at 10 am and the store was closed. Worst part is the 6 cars waiting in the drive thru hoping for service that isn't there. The absence of posted signage only fuels the disappointment from this management. Hello Dutch bros, I think we'll be friends now. read more

Worst ever. Time and time again when I come here they always get my drink order wrong. It's usually when I drive off and sometimes have to turn around. This place is kind of a joke really. Plus, like everyone else has stated. Their hours change constantly. Then they will shut down for a week or two, so you never know when they are open or closed. So I just gave up on going there and drive over to the one on Union. read more

They need to shut this Starbucks down. Horrible service and they clearly don't understand English because everytime I order a coffee even something basic they screw it up. The lady at the drive up this morning clueless and emotionless. She didn't hear what I asked for and wanted to blame me because she got it wrong. I hate this location and try to avoid it at all cost. read more

Zero stars for this location! Just mobile ordered a drink and a food item and guess what, they didn't have my whole order available!! How frustrating! It's very simple to take an item off your mobile order through your registers so your customers can't order it if you guys run out of stuff! I really hope the store manager reads this! It's an opportunity to train your whole team on how to take things off mobile order so this doesn't happen again. read more

Avoid this Starbucks! This evening at 11:15 I went online at SB.com and purchased a sandwich. I went to the location and all the sandwiches were gone. HUH? The employee said they donate all sandwiches at 10pm. Why would SB online offer sandwiches at 11:15pm when they are donated at 10:00pm?! Total waste of my time and gas as I drove 9 miles to get to the SB. The SB employees didn't even apologize. Nothing. They did give me my cash back for the absence of my order. This is how SB runs their biz and it's such a shame. read more

This place is either hit or miss. They are inconsistent with their drinks and the drive thru is really slow when it's busy. Sometimes drinks are great and service is fast but other times drinks taste like water and milk! The only good thing about it, it's the location. My iced caramel macchiato had no caramel in there! read more

I love Starbucks coffee but there is always a long wait and very narrow drive through at this location

Just came by this Starbucks for the first time in a long time and Sam in the drive thru was so great. Definitely the kind of person you want to interact with in the morning, such a nice guy. Maybe he was just in good mood but his customer service was spot on. Thanks for the time Sam! read more

One of my favorite Starbuck, great team members at this location. If there is a problem with my drink they will remake it with out hesitation. read more

This place is opened 24/7. I use Starbucks quite a bit when I have hours of emailing and Web surfing needed for my work. I was there for about an hour or two and asked for a cup of water, and a very nice employee named "Jasmine" still remembered my name and gave me a cup of water. There were several customers after me and she knew the customer by his/her name. Because of her thoughtfulness, now this Starbucks I my favorite in Manteca. read more

Starbucks - Clean - Coffee & Tea Near Me - Manteca, California

Ummm I thought this was a 24 hour Starbucks ??? Why did I go and they are closed ? With no signs in regarding this inconvenience......

This is a great Starbucks... Sure, same fare but super friendly and helpful employees... Especially Rhonda! Kudos to you Rhonda... Stopped here this afternoon to sup a cup. Just coffee. We ordered. Rhonda said I will bring it to you. Told her I wanted extra extra cream. We found a couple of soft cushy chairs...sat down got comfortable and within a couple of minutes our beverages of choice appeared in front of us. Now that's the kind of atmosphere and service that would make me want to return! Thanks, Rhonda ') read more

Apparently they hire snobs and rude girls here. I have had lots of past great experiences at this location but this was my first visit in months and my first time going inside. All I can say is wow. It's very loud in there like unusually loud and I was having a hard time hearing the names being called out to pick up orders at the counter. So I moved closer to where an employee who was either on break or just got off work or waiting for her shift to start was seated even though there's not supposed to be any seating there was two other empty chairs at a table where she was sitting. I just moved and stood there and she told me no you can't sit there. I told her I'm just standing here and she said I'm just kidding ha ha Ha ha ha. Then complimented me on my nails I think maybe because she felt like an @ss. Nonetheless it was really rude and unnecessary. The guy who took my order and the woman who handed me my drink was very friendly which is what I typically get from this location. So maybe it's just this girl that needs some training on etiquette and being professional even if you're off the clock but still in the establishment. read more

OMG can they ever get the order right? It takes about 5 minutes just to order 2 drinks through drive through. They make mistakes taking the order, so this Starbucks is the one to avoid if you have an important meeting to go to. Slow to order, slow to think, slow to deliver order. The drinks are so so, so expect below par quality. Oh yeah don't park an expensive vehicle here or you risk getting your car dented. I almost always go through drive through. read more

Nice location, a good stop for destinations to the Bay Area or Sonora-Yosemite. East or West. Next to In N- Out. Active drive up window. read more

Starbucks - Interior - Coffee & Tea Near Me - Manteca, California

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Cons: Terrible service. This drive-thru is always packed, and extremely few parking spaces makes it hard to walk in. Both times here my order was really bad, its kind of poor when I have to tell them how many shots go in an iced venti vs. a hot venti (3 vs. 2), wherein when ordering a quad it is often rang up wrong as a hot drink thus they try to overcharge. Pro: located right off the 99/120 aplot, easily accessible. read more

So, I'm not the first to complain about this Starbucks, the slowest one on earth. We went through the drive thru yesterday, Sunday at 3pm with no one inside the store and only one car in front of us trying to order through the mic. 10 minutes later the car in front of us finished ordering and pulled up to the window. We thought, Oh, they just didn't know what to order or were ordering lots of drinks and food....oh no. At the window we waited again. The driver in front of us handled the Starbucks employee her $20 bill.......5 minutes later she gets change....5 minutes after that, the employee hands here her 4 DRINKS! Only 4 drinks and 20 minutes of waiting. When we finally go up to the window with our order of 1 drink, the Starbucks employee's apron was dirty with everything spilled on the apron and he was so slow. He did take the time to yell at some friends walking in the parking lot with "Hey, get me some pizza!" I tell you, that is good quick service...NOT We are never going back and have complained to Starbucks! Avoid! read more

Hailey helps us we arrived at 4:50 am our order was never taken I have to work at 5:00 am... we're leaving at 5:06 am with the incorrect order read more

And I thought the Starbucks by my work in the city was slow? These fools had absolutely no sense of urgency in getting coffee to the under caffeinated people of manteca. but that wasn't the worst part for me... The worst is as follows: Me: Hi, may I have a venti Iced coffee, please? Butch Coffee Lady: I don't have iced coffee, sweetie. Me: (after slight, shocked pause) Do you have regular coffee? BCL: Yes Me: Do you have ice? BCL: Yes Me: Can you pour some coffee over some ice for me (you fat fucking moron)? BCL: oh... Sure. anything else? Me: (happy once again) Yeah, may I please have a slice of banana bread, toasted? BCL: Oh, I don't have a toaster here, sweetie. Me: Okay, just the banana bread is fine (but with my eyes I said "just give me the banana bread so I can get back to civilization, you ugly whore") Then they were out of half and half... but i'm not one to complain. My friend said his vanilla latte was decent, so two stars. read more

Puts Starbucks to shame - We ordered one frappe (Greg took our order super slowly). We waited for more than 20 minutes. We still didn't get the drink. We asked Greg for the status of the drink and we were told that this other guy was making it. The other guy calmly proceeded to make drinks for people who ordered after us and gave it to them. We noticed this and asked Greg again. They asked us what we ordered and took another 5 mins to figure out which our order was. Meanwhile, they kept themselves busy with other orders. By now, it was thirty minutes. They didn't apologize even once for the delay or update us about the status. Point to be noted - All this while, Greg was busy on the phone and not doing any work. We finally asked Greg to cancel the order. He made us wait another 10 minutes to try to cancel the order and then told us that they need the card again to cancel the transaction (and I didn't swipe a card in the first place). It took him 10 minutes to realize that he needed a card to cancel the order?? Wonder how long it would have taken him to realize that a card was not used. None of the people here know how to do their jobs, especially this guy called Greg who took our order and tried to cancel our order. We finally asked Greg to give us cash, so we don't have more delays. He took his own sweet time and gave the cash for our order 5 minutes later. Thanks to the 45 minute delay the employees of this Starbucks caused, we reached our destination 2 hours late (at around midnight). If we had not wasted 45 minutes at this place, we would have reached in those 45 minutes. This particular Starbucks is a shame to Starbucks. FYI - I am a huge Starbucks fan. Whichever country I go to, I always visit Starbucks. So I am shocked there exists such Starbucks place. read more

This is tucked away in a corner. You will see Jamb Juice on the end of the building and Starbucks is on the opposite side. There is seating outside and inside. I was greeted when I walked in, the employees were friendly and efficient. Got my drink in a timely manner and was thanked. I got a espresso frap with Java chips. The whip tasted kind of like marshmallow. read more

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Has to be the worst Starbucks I have been to. I have been here several times and their drinks always taste off. Not sure if they are not trained properly or what the issue is but they are just bad. Not a real friendly staff. Poorly run, always a long wait. They are close to my house so i try to give them a chance but sorry just terrible. read more

Really really slow service, drive-through cannot hear customers because of vehicle traffic on the freeway

This Starbucks has amazing customer service and makes the best drinks! My mom and I actually got our drinks from a different Starbucks and they were horrible. Not only did they remake our drinks ( you could see the difference between the drinks they made and the ones we got before) They put our star rewards back too. Huge shoutout to Michelle and her employees. Thank you so much! read more

I'm a Starbucks addict!! I pretty much order the same drink no matter what Starbucks it is. I normally don't come to this one because they always get my order wrong. Very bad communication skills. On occasion I do come to this one and give see if its improved. Out of all the employees they've got one who is normally the barista. She gets my drink correct but the person taking my order sucks. Only came to this one today because my regular one was out of a particular syrup I like. Never again!!!! read more

Me and my girls drinks were super watered down. Felt like they rushed in making them. It was around 9:50 pm. Do you guys just stop trying to make quality drinks after a certain time? Unacceptable. read more

Love the green tea frapps, the hot drinks are gross to me....too bitter, I haven't found a hot drink I love yet

So I got my usual drinks this Christmas morning. Latte Macchiato with 8 pumps white mocha. Oh man, they are Top Tier! Lawrence did a fantastic job making them! read more

I stopped in quickly to pick up my mobile order and was greeted warmly and immediately by Katie. She made sure my drink was hot and fresh and was genuinely interested making sure my experience was positive. She's smart, welcoming, and a great conversationalist. She'll be successful at whatever she does. Keep up the great work, it's not going unnoticed. Oh, and the drink she made was great, too. read more

Worst customer service. If you are on the road looking for a coffee, go find another Starbucks location. They make me wait for 30 minutes and then when I checked, they confirmed the order is getting ready. After 5 minutes, the guy asks me with a straight face what's my order. As soon as I got fed up with their responses, the cashier ways I will refund it. I said I don't want your free drink and left the place. This is the worst Starbucks I have ever been to ! read more

If you are looking for your signature Starbucks coffee with exemplary service, this is your stop. Today my wife and I got the privilege of being helped by Alyssa. She was welcoming without being overbearing like a used car salesman. Alyssa helped us choose a drink which met my wife's dietary needs. Thank you for your patience and amazing service. read more