Customer service has plenty of room for improvement, no greeting and really bad at following simple instructions. Coming to this location made me feel like they were doing me a favor. Won't be coming back to this location. read more

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Ordered a small drink charged for a large and got a large and it had banana pieces in it, which I did not ask for which seems to me like they didn't properly clean something. read more

Starbucks - Piece of banana I found in my drink that I did not ask for in my drink - Coffee & Tea Near Me - March Air Reserve Base, California

I don't expect much from Starbucks but this is by far the WORST Starbucks experience we've had. We waited over 20 mins for 2 drinks with only 4 other people in the store who already had drinks. Employees chatting and not acknowledging we've been waiting over 20 minutes by the counter. Go through the drive thru if you want faster service but don't expect friendly service. Or bypass this Starbucks altogether. read more

Great location for such a remote area. IM glad they have this across the national cemetery now, easier access to get some coffee! Friendly staff, very clean, spacious for people to mingle, study, hang out. read more

Starbucks - Coffee & Tea Near Me - March Air Reserve Base, California

My go to stop before church. And the Barista Courtney is the sweetest! She always has a contagious smile in her face. And a quick conversation with her puts a great start to anyone's day! The place is always clean. Mobile order is quick. And the drinks are made right! read more

So I am no coffee addict nor aficionado by any means, so this is not about the coffee, nor the service, it's about how long it took to get my very simple order...sigh... Looks like seating for about 30 people, there is no one in line, & about 6 people seated. Yet I have been waiting 20 minutes. I assume it's because of the drive through... sigh You know the WORST part, the WORST FREAKIN' PART?!? When you make a purchase at Starbucks they pressure/ guilt you into a tip, for a take out order, where there is no services provided, are you kidding me?!? This is the regular business model, yeah I think that I will quietly take my business/ money elsewhere. I will probably NEVER go back to another Starbucks ever. And check this out. I am still sitting here waiting for my order, Geez It would take A LOT to make this right....grrrr The employee seem, nice, and the place is clean though... so yeah. read more

Great Staff. Always welcoming. Praise to the managers as well. Service is quick and always made right. If not they go out of there way to make it right. read more

Starbucks - Love this Starbucks and the employees. Always so nice and welcoming. Goes to show great managers as well! - Coffee & Tea Near Me - March Air Reserve Base, California

The coffee was decent, but the customer service was seriously lacking. We tried to redeem a birthday reward, but it wasn't appearing in their system. We showed the cashier the app clearly displaying the birthday date, yet she called over a supervisor who was visibly annoyed and dismissive. Without making any real effort to help, she refused to honor the reward. After a brief and frustrating exchange, we gave up -- not because they were right, but because arguing over a $6 drink just wasn't worth it. Really disappointing experience. read more

My experience. Atmosphere: 5 stars. There place is fresh and clean. They opened March 12th, 2020 and this is the 14th. There is a military theme to some of the decor with flags and a table for service members who can't be here. The wifi is free and there are plenty of outlets for charging your phone or laptop. 5 stars there. The place is often empty, I expect that will change. They have a drive thru. Service: 5 stars. The staff is fast and courteous consisting of young and trendy women. 5 stars for Cassie and Richard. They are hiring as of this review. Quality: 5 stars. My drink was made fast and hit the spot when it came to my expectations. Value: 3 stars. I like saving money when it comes to these things. I stopped here to review the place and bought my drink to review it. Their prices are Starbuck prices.i don't see them as the greatest in terms of price. My experience as a customer was excellent. It feels worth it if you stay there for an hour or more and take advantage of the wifi and charging. read more

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I hope whatever manager that needs to looks at this does and figures out who needs some training. I went in on 8/7/23 (Monday) at 12:55 and ordered my drink with extra oatmilk and and extra pump. (Grande brown sugar shaken espresso)The women working the drive thru seemed annoyed when I told her "light ice" was not correct on my screen. I'm an avid Starbucks drinker, I visit my local Starbucks 5-6 times a weeks, needless to say I'm familiar with how the many ways my drink has been made and is made. When I come to the window I told her that maybe my local Starbucks does do light ice but may not show it on the screen, to be friendly and understanding. She ignores my comment, gives me a dirty look and hands me my drink. I was getting the vibes that she was upset or annoyed. Tell me why my drink was ALL OATMILK and a dash of cinnamon on the very bottom. Can't help but feel like she did it on purpose, because no barrista in their right mind would hand me a cup of milk. After I leave the in n out line next door I come back and let them know i just ordered but is wrong, which was about 1:10 When I try to remind her of the order she cuts me off and says "yeah I remember your order just come to the window" in a really rude tone. She must think she's better at her job than she really is or just doesn't like giving customers what they really want. At the window I'm met by a man instead of her. (First your rude then don't want to face your customer after being rude) (he was very nice and polite) but when I taste the drink it's better but is still missing the "extra pump" of brown sugar. I let it go, because it seems it may be easier to drive away with a shitty drink than argue with Starbucks. The moral of the story is just DO BETTER. Maybe she had a bad day, but I was never rude and didn't deserve your shitty attitude and shitty drinks. Everyone should know that coffee drinkers are particular about their coffee. Don't be offended when they try to tell you how they like it. read more

This location is off the 215fwy off the Van Buren exit between In-n-Out & Chipotle with drive-thru and plenty of parking. The store is very clean, friendly and efficient staff. Today we ordered a Strawberry Acai & Mango Dragronfruit Lemonade refreshers which were very satisfying, perfect on a hot day like today. Overall I was satisfied with the service here. read more

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The service is horrible here. They have a dozen people behind the counter and I have to wait 20 minutes for 2 drinks. If it wasn't the only store by my work, I would go anywhere else. read more

My daughter and I stopped by for coffee today after visiting the Riverside National Cemetery. All the staff members were friendly and efficient. Our coffee was great and what we ordered. read more

Today it did not go the best. Ordered my mocha frappe with my extra pump of chocolate. This time something went south with the steps in the making of the drink. Possibly no chocolate added. See picture. Drink cup residue looks white. Yes I did drink it anyway. Can't throw away 5$ and down the freeway before I realized it. I said to my hubby maybe the order taker heard something different? Nope. The request was on the cup. The cup specifies 4 pumps of chocolate. Second I decided to try a chicken bacon brioche sandwich. Two good things. It was hot. Bread was soft. But taste or flavor was so minimal. No napkin. No receipt for my purchase. I was expecting something very gourmet. Hope your visit goes better. read more

Starbucks - Drink order instruction. 4 pumps of mocha. Drink had no evidence of chocolate flavoring. - Coffee & Tea Near Me - March Air Reserve Base, California

I'm not a regular Starbucks customer but I had a gift card burning a hole in my pocket. The place wasn't busy - that's a plus. The music playing was certainly not my taste. Our order was taken in a timely manner by a friendly, helpful associate. Beverages and food came out fast. I got the mozzarella, pesto, roasted tomato sandwich. I opened it up to rearrange everything and the tomatoes were just tomato peels with some rotten parts. In hindsight I should have taken my sandwich back to the counter and requested another one but that didn't cross my mind til a couple days later. I just removed the tomato peels and ate the sandwich. It was tasty just needed some tomatoes. read more

Starbucks - Tomato skins - Coffee & Tea Near Me - March Air Reserve Base, California

Employees are great here and the morale is upbeat with super fast friendly service Glad to see a Starbucks supporting the military in the way this store read more

Starbucks - Sign - Coffee & Tea Near Me - March Air Reserve Base, California

I come to this Starbies all the time love the military theme and the place is big and kind of a hidden gem. Everyone is usually polite BUT TODAY i walked in and it's the first time I actually wanted to tip. Moriah was so nice, didn't rush me, & it's the first time I've been there and someone was actually nice! Like real nice. I know working in customer service is hard but it has definitely gone down these last couple years and Moriah gave me hope today that not all is lost read more

Great service very efficient. Even though their drive though may get packed at times they still manage to get through it extremely fast. They have amazing drinks and a very warm atmosphere inside as well and love that the employees are always nice and thoughtful. read more

This store is always on aloha time and whoever is running it should be fired. Always a huge line, one coffee machine running and people working in slow motion read more

I have never had a bad experience here, staff is always kind me. This is the only Starbucks I enjoy and want to go to near this area. Zay went above and beyond to ensure my order was done correctly. On my way to pick up my online order I had a few issues come up and I was unable to go pick up my drink. Zay made sure my drink will be available to be picked up whenever I could make it and made fresh when I arrived. read more

Always fast, helpful, get my order right and friendly. Usually always have what I want in stock.

My favorite Starbucks in the area. I accidentally dropped my drink, felt horrible and the baristas came to clean up so quickly and also made me another drink. I really appreciated them being so kind as I was so embarrassed making such a mess. read more

I had the best iced cinnamon dulce latte here creamy and sweet and not supper strong.

The workers here are ABSOLUTELY RUDE and an utter embarrassment for being selected to work in a military branch store. Ivette at the drive through was not only disrespectful, but also lacked any ounce of customer service. Why walk away when I as a customer am asking you a question? I don't care how bad your day is, how tough these days already are for all of us, how low paid you are at your job, or whatever issues you've got going on in your personal life. If you don't like your job, simply leave, but don't take it out on a customer. We won't be coming back and have informed others not to do the same. Shame on you all! read more

Ok so, I just had to do this review. For one, love the support for the military. Two, this Starbucks was so fast and had no line (sayyy what, no line. That like never happens at a Starbucks, lol), Three, a girl named Genevieve (hope I didn't screw that up too bad, lol) helped us and she was so polite! Great customer service is hard to find now a days, so when it happens, I really appreciate it :) So they get 5 stars from me! read more

My pumpkin spice latte was delicious!! Ariel was such a lovely barista and very helpful. She is going to do big things read more

Your store is open. You have a bathroom. Yet my kid can't use it for a #1. Double thumbs down. I get you don't like strangers to just use the bathroom and leave but when we offer to buy something every other Starbucks I have been to allows you to use the bathroom. Booooooo this place. I wish I could give negative stars. read more

Usually the fastest location I go to! I called ahead to delay an order and ask for changes and "day" helped me and made it easy. read more

I hate this place , they took legit 40 minutes to make a banana nut bread... stop holding ur NUTS and get this shit out .

The fact that Starbucks has so many good reviews is baffling. They are almost to never ever open after 7 PM and it's crazy because they should update their information online if not. Almost every time I drive through here they tell me they are closed... But somebody's always inside to speak to me. Make it make sense. read more

Friday I went at 430am and found out they were closed for weekend, ok. App and all signs on building said hours are 4am-5pm. So today, Monday, I went at 420am. Not open. 430 they all show up. 440 still not open. I called to find if they were planning on opening. They are opening at 5am for 2 weeks. I get that things change but you could at least tell people. 3 cars waiting and not one employee had the decency to walk out and let us know hours hand changed again. Needless to say, I did not get my coffee since I start at 5am. Like most businesses in this area. Not a good way to start the day and not very professional of Starbucks read more

Who is training these baristas? Iced milk with a splash of coffee is how they make their iced coffees.

I am so glad they put this Starbucks here. All the Starbucks in the area are always so busy so I was very excited to see we'd be getting a new drive thru up here. They have a nice, long drive thru and the inside is huge! The employees are always super friendly and my drinks and food always come out delicious! read more

Fast service. Lovely baristas. Great customer service. Definitely my new favorite Starbucks in the area!

I was craving a passion tea lemonade on this hot day!! Made it perfectly, i almost want to make the thirty minute drive to get this every day! great service too :) read more

The male workers at this Starbucks are always so rude. I understand there are a lot of orders, but that is no excuse to be so rude when I'm being so nice to you. No need to be so impatient when I'm explaining word for word what I want. read more

Nice Starbucks Place, Like The Seating area, nice spot to hang out before getting to work, Nice, Friendly workers, shout out to Giselle, Really KnowS How To Make My Drink read more

my coffees were made poorly so i asked them for a remake and this young lady with short hair at the window, Ivette, was completely rude telling me i don't know how a coffees made. she was snarky and unprofessional. we didn't even get an apology for the inconvenience. to make matters worse, the coffees even worse after the remake. sad. read more

Love the new drive- thru location. Drive thru always moves fast and they always get my orders right!

I worked at the In n Out right next door before my transfer to another one but going to this starbucks after or before work was the best thing ever!!! I loved being able to interact with the employees and ask what their favorite drinks were so I can try new things! I never had a bad experience going here as a customer!! Whenever I have the time to drive an extra 10 minutes to get a drink, I will definitely come back!! Thank you to the staff for continuously putting effort on making the best customer experiences !!! read more