This Starbucks is the worst starbucks. I only go here because it's close to my work.. They are always so slow. What's the point of mobile order if it's never ready on the time it says. Always have drinks on the prepping table and not where it's supposed to be in mobile order area. If you're ever in a rush DO NOT COME HERE. read more

Located on Van Buren Blvd & Wood Rd in a small shopping center. I went during rush hour so it was a bit hectic with parking and street traffic. This is a smaller location but has plenty of indoor and outdoor seating. No drive-thru. Today, I ordered an 'Iced White Chocolate Mocha'...it was made perfectly and super fast regardless of how busy it was. Service was ok. The store was clean and organized with plenty of store merchandise for the holidays. Overall, I had a good experience at this location. read more

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My girlfriends and I stop by this Starbucks after our runs at least once a week. The staff has always been great, especially today. "Enjoy", handwritten on my drink, put an instant smile on my face Thank you to Tanya and her team for making the start of my day wonderful ‍ read more

Starbucks - Encouraging message - Coffee & Tea Near Me - Riverside, California

I ordered ahead of time and had specific requests on how to make the order. They completely messed up my order. I wanted a hot matcha but they gave me cold and I ordered a double smoked bacon sandwich with no cheese and they put cheese in it. I was in a rush and they were taking super slow so I just left. Don't go here unless you want bad service read more

Fast service and the barista named Bekah is super friendly/ welcoming. She also changed up the drink I got and it ended up tasting better than how it originally is made. read more

This is based solely on poor customer service from employee working the mobile order station. I can see you are busy. It's Saturday morning at Starbucks - yes expect you will be busy. Please smile & if customer asks relevant question please do not respond with a crappy attitude. It's my day off and I was planning to enjoy my overpriced coffee. This experience reinforced why I do not tip in advance. Happy Saturday! read more

Some of your employees should be retrained in customer service. This isn't my normal Starbucks but I stop here on occasion and every time it's the same issues with the attitude and snarky remarks. I ordered a simple vanilla sweet cream cold brew and added cold foam on top. They handed me a black cold brew with cold foam on top which is not right. I tried to get her attention multiple times but she continues talking with her coworker like I'm not there. When I asked if they could just add a splash of cream it was like I had asked to have the whole drink remade. She tells me it doesn't come with cream (which it does) and I get this drink every day so I think I know what it is supposed to look and taste like. read more

The cashier Megan was so rude. I'm literally in the store right now writing this review because I'm shocked at her service. For reference me and my husband are Hispanic and we're waiting for a while for her to attend us. She had a very snobby attitude and didn't even look up at us. And pretty much dismissed us. The next people in line were white and she was smiling at them and said hi welcome and did a total 180 attitude change. This location is already inconvenient since it has no drive way but I'll definitely make sure not to come back here. Also don't know if she intentionally gave us our drinks after the 2 other parties but all we got were refreshers and they took 12 mins to hand them out and the people who ordered after us got they're drinks like 2-5 mins after ordering. Place was also dirty and the drinks were watered down :( read more

Starbucks morning are always busy....understandable. Drive-Thru was 20 cars deep so I went inside. 1 person ordering and 1 person waiting. Thinking quick right? Nope. All 20 cars plus 5 more went though before I got my coffee. I saw the the #20 car go though....recognized the sticker. Waiting 20 mins when only 2 people in front of me. I'm I whining a little....sure. But c'mon...help the people inside too. Just a warning, don't go inside if you are on a time frame. 3 stars....Coffee was good....service is bad. read more

Hi my name is Rick and I frequent this Starbucks for my coffee needs. I've been to many other locations, but this one is the best. Every time I purchase from this place my drinks are amazing! I've visited other spots where the drink flavors were inconsistent, which is a bummer because of the cost. I also want to compliment the amazing staff. They are so lively and kind. I am sure this is a reflection of the positive leadership. If I owned this location I think a healthy raise is in order. Maybe a promotion to help spread the love to the other locations. I asked one of the team members about my concern and how they maintain their quality. They said they put a lot of HARD WORK in making their drinks and do NOT cut any corners. This is my Starbucks location. My go to! Thank you for making my experiences here special. Rick - Founder, FearlessX ESports read more

Cadence the barista was very helpful and the store cleanliness and service has been very good. Thank you

Very good like it, definitely would come back good service and my favorite is caramel brûlée. read more

Starbucks - Starbucks coffee - Coffee & Tea Near Me - Riverside, California

I love this place because it's close to my high school and if my friends wanted to go to Starbucks this is the perfect place but some days its crowded. I am also going to high school next year so this is a perfect place to go to after school. My favorite drink is the mango dragon fruit refresher so good would recommend. read more

The best ever place I went to so good I had a coffee it's was so good and they were nice there

Parking can be awful. I have left several times because there were no spots available (not really their fault, the small lot is shared by several businesses) The workers are averagely friendly and the drinks are consistently good and come out pretty quick. read more

Gotta shout out Lezlie for killin it hustling making drinks taking orders all by herself on a slightly busy Wednesday morning, serving it with a smile even. With multiple big orders piling up. Thanks again! read more

Starbucks - Iced caramel macchiato - Coffee & Tea Near Me - Riverside, California

Wood Road & Van Buren location is like home to me and my family. We have been customers since it open. There were times when I had to ask to have my coffee made over because it was not done right and when that happens it's always when a new person is in training, that I do understand. Overall we enjoy the employees as well as the regular customers. One of the employees that has waited on us from day one is Blanca. She knows how to make our coffees at all times. Thank you to the Manager Tanya and all of the employees for doing your best to serve the customer. I'll see you tomorrow read more

Update: I will never be returning to this store, the 3 drinks I ordered got each and everyone sick. I pray for you guys because of how sick I was. What happened to customer service? Everyday when I walk in no on welcomes me or even makes eye contact. I normally do the mobile app and have to stand there for a minute before I feel awkward so I make eye contact with staff. I work next door and I went to the counter to order. Another customer was on the side so I stood in front of the counter for 5 minutes. 7 workers and no one can take orders or greet customers! Wow, so finally the barista greets me, yet at the same time the customer next to me starts talking so she takes her order. Customers plus the staff are rude but that's not even the worse part. I ordered 2 chi teas with different espresso shots. The barista puts the drinks down and just walks away. 10 min later I see no one else in sight so I ask if they are my drinks. No name no nothing, the girl says those are yours, I ask which is which. They had to remake them and she wrote on the top of the lid with a permanent marker. This store seems very unorganized and not welcoming at all. read more

Starbucks - a cup of iced coffee on a counter - Coffee & Tea Near Me - Riverside, California

Just passing by this sorry Starbucks in the afternoon. Parking is a bit spotty given it's a small plaza. Bathrooms don't even have paper towels... not that they ran out - they didn't bother installing one. I get the vibe that this store is pretty fresh the staff seem to be a bit oblivious where things are plus being all loud chatting with each other like a middle school hallway. Business is slow and they have 6 employees staffed yet you still have to wait on liquid drinks because 4 of them are in the back doing God knows what while one in the front is doing inventory and one more doing all the drinks... Good thing I'm not a local here - giving an extra star because the place seemed pretty clean. read more

Usually love this place and have always greeted with friendly workers. Today i politely told the barista that the last three times I've ordered an Ice Matcha it's had so much ice in it that I'd get barley any drink. She was polite and said she'd make me a tall with no ice to add to my drink. Great solution. No problem. Until from what i think was the manager, came up in a defensive way questioning me in a rude way and demanding me to give him my drink and told me i need to order it different as it was my fault as he acted like a snob and walked away as i was talking. I'm disgusted how i was treated. To the man working on June 6 around 2pm. You should be retrained in customer service! read more

I usually don't leave reviews but bro i was drinking my coffee and felt something in my mouth and it was A FLY felt like a hate crime i would've brought it back but i had my drink to go read more

Let me preface this by saying..There is absolutely NOTHING wrong with having fun at work, BUT PAY ATTENTION TO YOUR CUSTOMERS! This is the second time I ordered something and they didn't get it right even though it clearly stated the correct drink on the sticker (I ordered a iced psl late, it clearly stated that on the cup) but they gave me a cold brew. Its not rocket science its as simple as reading the cup. I wouldn't have been that annoyed if they didnt have a LONG chit chat with the person in front of us as if we were invisible. Then took like 10 min to pour a couple of cold brews ...They didnt even have to pull an espresso which is what they should have done in the first place Uhhh. Rant done. They need to get their shit together.. read more

This is my local Starbucks! I come here at least 4-5 days a week for my large cup of coffee (I really hate how they name their sizes and can never remember which size is which so I just say small, medium and large). I don't really order any of their fancy coffees, pastries or sandwiches. In my opinion, they are just too expensive for what you get. I love the Pike Place blend and Verona with no room for cream. I always order coffee the way I like my women: strong, dark and bitter (J/K, lol). Many people think that the coffee is too strong here but, a wise man once told me: "There's no such thing as strong coffee, just weak people..." This place keeps me functional on work days so I have to give them 5 stars. All the workers are super friendly and always greet me with a smile. Starbucks should be treated like church, there are many around but just go to the one around the corner from your house. You won't ever be disappointed. Cheers! read more

Starbucks - Coffee; nothing special. - Coffee & Tea Near Me - Riverside, California

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Out of the 5 Starbucks I visit in Riverside I'd rank this one number 3 only because it doesn't have a drive-thru. They get my drink order right every time and there's never more than a five minute wait. They've also got outdoor seating which is relaxing because it's next to some sort of wildlife preserve looking area and it overlooks Van Buren Blvd. read more

All I can do is say wow...! I walked in to patronize Starbucks as a paying customer, ask a person that I didn't know, if the table was free may I sit here. The casual response of "no" from whom I thought was a customer as well turned out to just be an employee on their little break. Because your on break, I can't sit and when the place is almost full. Why should I have sit next to a crying baby and work when there is a free table available. Just glad as a Black Army VETERAN of 22 yrs I won't be back to any "Starbust" read more

Josh here at Starbucks is a great guy made my drink so fast and is a great team player!! s/o to Josh

My husband woke me up with a surprise this morning, a pumpkin spice latte from Starbucks. But the surprise was on me, yes the latte was tasty but the order was for a venti, I am not sure what you would call this one. I have attached a photo. Shame on you. read more

Starbucks - Would you call this coffee a Venti? - Coffee & Tea Near Me - Riverside, California

It took over 16 mins after I put my order to get it and I was the only person in the Lobby.. after I put my order in around 10 mins, another customer put their order In after us and got theirs before us. I only got the drinks when I walked up to the counter to cancel it and they were magically ready. read more

Great service! I got my drinks pretty quickly on a weekend. They didn't have the green tea mix for the frapp and comped me for the next visit. read more

Starbucks - Coffee & Tea Near Me - Riverside, California

On 1/31/22 I went to Starbucks off of 19040 Van Buren Blvd riverside and I'm sorry I say I didn't receive good customer service.The person at the drive through taking orders rushed us through the line and gave us attitude about adding add on's to a drink.After we got the to the window we wanted to pay with gift card and our recipes we got weren't clear for remaining balance.We asked her to show us the remaining balance on receipt and she continued to give us attitude and was very impatient! read more

I thought Starbucks wanted you to have an "experience" when buying coffee for $2.65. Parking at location horrible - ok so this is not the workers fault- the expressionless face when setting your coffee down is rude. The milk / sweetener bar is absolute mess, dirty. If you're reading Starbucks management- this store needs help - except melissa is fantastic she gets 5 stars, always friendly and smiling- worth the $2.65 . read more

Dear Starbucks Employee, Don't ever tell me "Don't EVER"... How bout THIS, don't ever walk away from a customer until you're sure their order is complete.. I need a sleeve for my cup which you failed to provide. So yes I reached over to grab one after you walked away. So think about that next time you say don't EVER reach over my counter.... WHO EVEN TALKS LIKE THAT WHILE THEY ARE AT WORK?... TO PAYING CUSTOMERS???! read more

I was out here for a funeral and my friend wanted some oatmeal so we popped in here. There was a long line and the place was packed! That's always a good sign. We had ordered drinks at the Juice It Up next door, which were totally delicious but my friend bought a grilled cheese sandwich instead. That sandwich was perfect. She pulled it apart and the cheese oozes out and the bread perfectly toasted. Can you say yum? All of the pastries looked delish and they had a variety of oatmeals. It was a nice place as well. The servers were very pleasant. Kudos to this location. read more

Honestly the best Starbucks I've ever been too....always happy and just amazing... they get the drinks out quick and they taste amazing.... if your a regular they remember your name and what you get.. I love these people and I always tell them... Much love Maroof read more

Meh! This has to be the least friendliest staff in had the pleasure of interacting with at a Starbucks. It seemed as if none of the employees wanted to be there or enjoy their jobs. I felt as if I was an inconvenience for asking for a stopper for one of my two coffees (was only provided one originally). I can kind of see why the employees seem checked out though. The clientele there seemed more entitled then those I've seen at other locations and there were lots of high school kids in there. Even though this is the closest location to my house, I won't be placing anymore orders there. read more

I arrived here at 8:30 and the place was pretty quiet. They were all out of bagels and the crew here was probably he least friendly I've ever met. A gentleman walked up to the pick up counter and said excuse me to one of the baristas and she turned around and said "what?" ( he was just letting her know the half and half was out) Considering there were only 3 people in front of me, my drink took 10 minutes to be completed. I heard someone else pick up their drink and be told they were out of something else I don't live in this area, but the next time I'm out this way I will not be stopping at THIS Starbucks. read more

Very friendly staff. I come here every Wednesday to study before my niece gets out of school. By that time it gets packed in here but the staff always handles it with focus and respect. I love this location. read more

Starbucks - Valentine's day gifts!!!! Adorable! - Coffee & Tea Near Me - Riverside, California

They said I couldn't have my first name, Dick on my drink cup. This made me feel uncomfortable to have the name Dick

The entire experience at this starbucks was extremely offsetting. The woman at the register that had helped my friend and I was rude from the jump. She appeared to be new, which is no problem, and had a bit of trouble putting in the order. We were more than understanding, however she responded very poorly to our requests. When she was unable to hear she would ask us to repeat ourselves very rudely. Additionally, we were given the wrong size drink and a customization was incorrect. I typically don't mind these errors, however the hostile environment made me uncomfortable asking for the drink to be fixed. Will not be coming back here. Improvement needs to be made to customer service. read more

This place its my favorite everybody its good i love the service fast clean always have my food my coffe tea