Always a huge fan of the chain, the the service here was beyond disappointing. We waited well over 15 minutes in a line to order food. And it took them almost as long to get it to us. If you plan on coming to this Starbucks, use the drive through. Seems to be their only priority. read more

Only pour-over available on a holiday weekend! Long wait, snarky service and the drink was wrong read more

Starbucks - Coffee & Tea Near Me - Mebane, North Carolina

Extremely busy, computer/register problems-very slow. Couple behind me got tired of waiting and left.

Worst Starbucks EVER. Always slow, never has products. Cafe has been closed for several days now!

Soooooooo slllllooooowwwwwwwww! Waited in the drive through line for about 10 minutes before giving up and placing a mobile order. Still waiting...inside! read more

I will not return to this Starbucks. After being stuck in their drive thru for 30 minutes because once you're in you can't get out, I finally get my drink only for it to be wrong. I didn't go back to try and change it because I had already lost so much time because clearly their staff doesn't know how to keep up during a rush time and I came in the middle of the afternoon so I'd hate to see how they handle morning rush. Never again. And no good customer service to even apologize for the ridiculous wait. read more

First let me start by saying I love Starbucks. Unfortunately this location is subpar and could really use some training. Very slow, last 3 orders have been wrong, wrong, wrong. I won't back back to this location...tired of wasting so much money for poor products and service. read more

Really slow and don't know what they're doing. Very very slow for no people, took too much time to see if they had something in bakery . Not right order read more

Watch out when you go to this Starbucks! Just ordered 2 Coffee drinks at 3:48 pm on 12/5/18. Drove up to cashier at window, handed her $20 and asked her to put on card then pay for drinks. The cashier said "Sorry here's your change". I told her I won't get my rewards and she said "Sorry, here's your drinks. Have a nice day!" She didn't even offer to redo the transaction. Furthermore, When I called the corporate office, I was informed that I could not get credit because the cashier didn't give me a receipt! Mebane Starbucks-Thanks a lot! Will drive right by next time! You have lost a customer at your store! read more

they dont listen to your order they will just put what they think you want in the drink this has happened twice already but yet i keep coming back because i love coffee read more

When someone asks for light cream it means my coffee should still have a black tint, not like you dumped half the creamer container in it. Listen to instructions and follow them, it's not that difficult. read more

Starbucks - What "light" cream shouldn't look like. - Coffee & Tea Near Me - Mebane, North Carolina

Service is TERRIBLE!! This location can't handle the traffic obviously. I've ordered mobile and waited 15 minutes for them to prepare. Actually on June 30. They were out of straws, napkins and lids. But turns out they just needed to restock. Several others had a terribly long wait before me. On another occasion I came to the register to order only one person in line and waited 10 minutes. Theres 8 employees here, makes no sense. I'll just stop before I get to Mebane. read more

This Starbucks is terrible!! They're always sold out of stuff and they're always slow! I literally left without half my order one day because they were taking so long. Also, no one in that place greets a single customer. The workers there are extremely rude. The only good thing about them is it's close to my house. read more

Omg! This is the slowest Starbucks I've ever been to. I got stuck in the drive thru line for nearly 40 min!!! Ridiculous!!!

The wait is horrible - I had to wait 30 minutes for one drink! The employee taking orders was great and friendly, but that was the only positive. read more

The people are rude. I know it's busy because it's the holiday, but I ordered online for a reason....good thing I'm just passing through.

Great location for my drive in but he to be the slowest drive thru EVER! I have waiting 15 minutes for a latte before. Once you are in line you are stuck. read more

Very disappointed with this Starbucks. I usually order my drinks on the App and when I arrive, my drink is ready but it's wrong. I ordered a Strawberry Green Tea Infusion with 4 pumps of sugar. It looked like herbal tea, when I bring it back the barista says that's how it looks. I know what it looks like and it's not red. I had to wait for what felt like forever to get a new one. They don't have to worry about me returning. read more

This Starbucks in new but they have been open about 3 months now, so they should have worked out the kinks by now but they haven't. The staff are rude and slow, the drinks are usually wrong or poorly made. The drive through line is one of the slowest I've ever encountered. I had a couple bad experiences when the location first opened and hadn't gone back in about 6 weeks, over the Christmas break I went twice and was disappointed to see no improvement. read more

Good location but has the slowest drive through ever! I sat in the drive through for almost 10 minutes with only 2 cars in front of me. The guy who took my order rushed through it, interrupting me several times. I had to repeat it several times specifying DECAF and the order was still wrong when I received it, but I didn't have time to get it fixed. I recommend going INSIDE whenever going to this starbucks. read more

The drive through was so slow. Terrible service. Employees didn't know the menu at all. Will not come back.

I've been to this Starbucks location 3 times and EVERY time I've sat in the drive through for AT LEAST 20 minutes lol don't really know what's up but they need to get with it read more

The service is normally slow (college kids, what can you expect?), but the quality of the coffee makes up for it.

Quite possibly the slowest Starbucks in America. Stop only if you have an hour to kill.

Lost my order, horrible service!!!!!! Lots of barista'a working but nobody seems to be doing anything to help customers. Worse Starbucks experience ever. read more

The slowest Starbucks ever! I avoid the drive through like the Black Plague. Today the parking lot wasn't crowded so I went inside before work. One person ahead of me and the cashier was having difficulties with the register. I ordered my regular and they either charged me for heavy cream or syrup on my iced americano which has never happened before. Ten minutes later and my drink arrived hot not iced! I had to rush to work so I didn't have another ten minutes for the barista to make another one. When I told her my order was wrong but I didn't have time to wait, she just said ok. No apologies. I think I'll leave five minutes earlier and hit the one in Burlington. At least they know how to make a decent iced americano. read more

I've been going to this Starbucks since the day they opened in 2015 and continue to go almost daily. They've faced some turnover, a change of management, and an unexpected increase in customers. For the most part, I think they're doing an incredible job. The baristas are kind, friendly, funny, and do their very best to get the orders served in a timely manner. The store could absolutely improve its service by adding another espresso machine (or two) and probably another microwave/convection. Considering what they're working with, I have to give them 5 stars. On the other hand, people coming from out of the area are probably going to find a lot more fault with this store. read more

Tried to call the Mebane Starbucks to ask about the Veterans discount. Nobody would answer and finally a message comes on that says the Verizon Wireless customer you have tried to reach isn't available. I double check the number and tried again. There is no reason for me to drive by to get a cup of coffee if they can't answer the phone. I would hope that the supervisory chain of command is checking the reviews because it looks like this location needs some remedial training in customer service. read more

i did a mobile order on their app because i had to be to work at 11:00 i get there around 10:40 and the line is very long so i start to walk up and the dining room is closed i tried calling them to cancel the order and their phone is out of service so i go over to the window and talk to these girls and tell them i placed a mobile order so i wouldn't have to wait because i was on my way to work, she then proceeds to tell me that i'm putting people in danger by stand there "mine you i have a mask on" then ask her to just cancel my order but she tells me i have to still go in the line, she then ends up walking away from me and i get ignored. this was quite a horrible experience and i will not go back here again read more

this was literally the slowest starbucks ever. i ordered an iced tea and it took 20 minutes. there was six people working and it should've been faster! read more

I've had better. The last couple times I got a drink there it was wrong. And the last one was mostly whipped cream. Awfully high priced cup of whipped cream. Maybe they are still learning?? read more

Wait is too long, have even left before without getting waited on in a reasonable amount of time. Better coffee, baristas and ambiance at Filaments in downtown Mebane. read more

The barista that served me was extremely rude and they were already out of cold brew before 11am.

PSL was excellent but this place is far from the relaxing atmosphere of most Starbucks. I will drive to Burlington next time!

This is the best store ever, everyone is so nice and even though the store is new and there is a lot of learning going on they do their best to deliver coffee with love, especially Amanda Fahey read more

First time I have ever complained about Starbucks, but the Mebane NC Starbucks needs to get their act together. Staff is not friendly, coffee seems to be watered down, slow service. I have been a Starbucks fan for over 10 years, and again, this is the first time I've complained! read more

I have frequented Starbucks all over the country. They are usually pretty much the same; some a bit better than others. Stopped at this particular Starbucks on a Friday morning about 11 AM; pulled off the interstate and went inside to order so that I could walk around a bit. I was there almost 25 minutes!! I only had one person in front of me in the order line - but it took forever. Reason being? The help was having too much fun talking to each other! Two were on break and sitting at a "bar" area and yukking it up with those that were supposedly working, especially the young woman making the drinks for inside orders. The two on break also wanted drinks made, so their requests went to the "front of the line" so to speak and one didn't like the way his was made, so it was made over again. All while I'm standing there wondering where is my latte (no, nothing complicated) Finally the above mentioned barista (whose name was Trish & actually might have been a manager) asked me what I was waiting on. I told her & she said "well, I didn't get that order" as though it was my fault? As she proceeded to start in on the young man running the register, he pointed the order out to her that had fallen on the floor. She picked it up off the floor, made the latte and then just set it down on the counter. No "sorry it took so long", no "thank you for waiting", nothing. I guess she wanted to get back to the "party" that the staff was having with each other. And by the way, the latte wasn't made that well, either! read more