They were out of chocolate croissants and blueberry muffins at10:45 am!! What miffs me the most is for the past six months, the Dyson hand dryers have been out of order in the restrooms. You can certainly leave some paper towels there, replace them or repair them. C'mon Starbucks, you do charge an arm and a leg for a cup of coffee. Do something please. The bathroom floor is wet and a hazard. read more

Barista was gratuitously rude. Uncalled for. (The Latina with way too much eye makeup working on 3/29/25 at 12:30pm)

This location is way understaffed and overwhelmed with orders. The wait for a drink was over 30 months.

There's a reason Starbucks is losing sales. The drinks at so inconsistent. A smiley face on my cup does not replace a good drink.

Super busy when we arrived. They were out of most breakfast sandwiches, mostly due to supply issues, but also it was just busy. Staff was working hard and were very friendly. Clean bathrooms. Travelers love that. read more

Starbucks - Super busy - Coffee & Tea Near Me - Merrillville, Indiana

The mobile app is my BFF here. The baristas are nice, gregarious and when they see my order pop up, they already know Shay needs two Venti waters waiting for her at pick up. This is one of my favorite locations - the shots are strong and usually never burnt. The line can get long but moves fast, so be patient. read more

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I am a frequent Starbucks Patron and today was definitely a day that will change that, at least for this location. As I am typing this review, its has been over 20 mins of waiting for 2 simple menu item drinks. Definitely not helping in the pick me up on a busy day. *update-took 27 mins for a refresher and what was supposed to be a iced drink that they made hot. Will not be patronizing this one often. read more

Sometimes the baristas are nice but not always. The coffee is always hot, though. Good location. Clean bathrooms.

Good place for a coffee on the way to Chicago. Fast service! Well maintained. Clean Bathrooms

Whenever I am somewhere and an employee does a job better than most who are doing the same job I like to give a shout-out. So - Shoutout to Leo the barista for the friendliness as I waited for my drink and talking me into ordering the pumpkin cold brew next time. read more

AMAZING SERVICE!! We went during a busy time in the morning, but my mobile order was made so fast and they took time to fix some mistakes that we made when entering in the order :) Would go again 10+/10 read more

Small, little seating, VERY LOUD!!! Easy access off I65 and they have a drive through. Staff very friendly and as always you can count on SB to have clean restrooms, love they they are Gender Neutral, with changing stations. read more

Usually I looove Starbucks but this location isn't on the highest of my recommendations. I will stop here if I absolutely have to, but next time I think I would rather go across the street to the gas station for the same quality coffee, lot less cost, and a lot less attitude. The woman at the drive through had such a wonderful attitude with the woman I. Front of us with the cruise, but my husband offered to order for me and she was very snippy with him. So... I won't come back to this one. You all can thank her for me not spending my money at this location. read more

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Arrived to the drive through order screen (boyfriend was ordering) and first thing we were told in an irritating tone "BOGO is over". We were clueless about what she was talking about so my boyfriend said "okay?" And again.... They said "BOGO is over" loud and this time in high volume tone. My boyfriend proceed to say "that's fine" , he began ordering. We finished ordering at 6:03pm. When we got to the window, my boyfriend paid with the Starbucks app for our four drinks. Barista then asked if we had ordered a mango dragon fruit refresher, my boyfriend said "yes" (because we did order that drink). Barista then asked to pay $5 for the drink which threw us off because she had already charged us for our drinks. My boyfriend then showed the receipt on the mobile app and the barista said "oh you said yes to the mango dragon fruit order". At that point we were not sure if she was being serious with us... my boyfriend then repeated himself and said "no you just scanned my card on the app for my drinks". Barista stepped away and began making brings. We waited ten minutes then we asked if the drinks were ready. Another barista responded "no sweetie". As we continued to wait, barista asked if we mobile ordered. My boyfriend repeated himself again "no I ordered on the drive through window and paid on the app". The barista then said it was weird because she didn't see anything. After 3 minutes they finally said they were going to make our drinks. We finally got our drinks at 6:19 pm... I then asked the barista for the name of the barista that was originally helping us. She had a confused look on her face and said "oh I don't know, she's a borrowed partner" I said it was okay, I still wanted her name. She then said "I think it's Sarah" . I proceed to ask her to double check that for me (which she refused to do) and said her name was Sarah. So would like to say, Amy, i thank you for you help although it looked more force than willing. "Sarah" I understand you might have been burnt out from the "BOGO" promotion going on, but don't take it out on customers... please do better. I will say though, I will be taking this further with corporate and hope it's a kerning lesson and this never happens to anyone else. read more

Slow even for Starbucks, but then, the drive-through line was crazy. I went inside and still waited awhile. Got a caramel macchiato for Sweetie. (What do people think when I order that? Or when they see me walking her Yorkie? Oh, well.) She is not a huge Starbucks fan but they are convenient. I usually get something, just for a caffeine fix. Didn't this time. Service was okay. Prices are kinda high. The drinks are good not great. But, as with other monster chains, they're hard to avoid. read more

Good vibe and great food/drink! Also great place to study! Appreciate the workers here :)

I love everything about this starbucks! The store is very spacious and they have a ton of product for sale. The baristas are super fast when making your drinks which is a huge plus because it can be busy. The fact that their super quik means no long lines to wait in either. My favorite go to drink is the Caramel brule hot which comes with two shots--energy for the rest of the day! I also love the vanilla bean and caramel macchiatto. The store is always very clean. The location is perfect, right outside of the mall and with a lot of parking space. I will definitely return. read more

Starbucks - Coffee & Tea Near Me - Merrillville, Indiana

Extremelllllllllyyyyyyyyyyyyyy Sssssssllllllllllllloooooooooowwwwwww!!!!!! Longest I have ever waited for a Starbucks. Ordered Grande Vanilla iced coffee and it took 20 minutes after ordering. Stopped on a Saturday at 5pm. Not very efficient. read more

The baristas at this location know how to make frapucinos from the secret menu. Very helpful and my both of our drinks were ready witching minutes read more

Starbucks - Pokémon go frapuccino - Coffee & Tea Near Me - Merrillville, Indiana

By far the worst Starbucks I have ever been to. I even ordered the easiest drink to make. An iced London fog.

Friendly service. Nice drive through. Next to a giant water tower which is also a Pokéstop. Clean and new looking building. Even though there were quite a few people in there right at about 4:45 pm on a Saturday night, we had no wait in line and got our drinks pretty quickly. read more

Starbucks - Pokémon all over outside Starbucks - Coffee & Tea Near Me - Merrillville, Indiana

This is my own little Cheers~ everyone knows my name! The staff is really excellent & friendly here. They take the time to look at you, not through you, which I must say is quite refreshing. Most of the baristas even remember my order~ how cool is that? The seating is really good here too: They've got spots for large groups, cozy couples and small friend gatherings. There's even outside seating when weather permits. The music here is ever-changing and Wi-fi is free of charge. It's located outside Westfield Mall (the old Southlake Mall) next to the Tilted Kilt & Kohl's. (Just off Mississippi & US 30). Not to bad to get to but parking can be tight sometimes. The only negative for me is the lack of Vegan food options. As far as desserts~ nothing! The oatmeal (made with soy), some granola bars & snackage are the only vegan foods here since they got rid of the noodle bento box :( read more

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I was passing this Starbucks on my way out of Target and my toddler, who has health problems, starting to breathe heavily. So we sat down in a chair so I could get her to calm down and an employee came out and said "we're clearly closed" i explained the situation and asked if she could please help and could my daughter please have a cup of water. The employee rolled her eyes at me and said "no we're closed" I understand they were closed and she was probably tired. But she could have made a horrible experience for a child better its disgusting that a person like this is allowed to function is society. read more

I ordered a drink with no ice.. and this is what I got. Every other Starbucks I've been to, has still filled up the drink. The amount of money I've spent with Starbucks, while keeping up with their rewards, this was a slap in the face. I will never be going back to this Starbucks. Thank God I am ONLY here on vacation. If half the drink is ice to begin with, why am I paying $5-7 a drink? This is ridiculous. read more

Starbucks - Grande Drink - Coffee & Tea Near Me - Merrillville, Indiana

I'm a fan of most Starbucks locations, and this one is no exception. The baristas are friendly, the coffee is excellent, and the service is fast. The only reason that I don't give this location 5 stars is that their recent remodel has made the dining experience decidedly less friendly and distinctly more corporate. They removed a lot of the "comfy" chairs and seating that used to grace the dining room and replaced them with tiny round tables and hard (albeit cushioned) benches that make it uncomfortable to sit in for more than an hour or so. This has been happening at a lot of the Starbucks locations in my area. It feels to me like they are trying to create a more "business-friendly" atmosphere where people can gather for short meetings. It does not feel like a "friendly local coffee shop" where I can relax with my friends as it once did. That disappoints me. read more

This Starbucks is always busy but the staff is polite and still manages to remember who the regulars are--including our drinks. The interior seating could be better. Always feels a little cramped. There is outdoor seating for the warmer days. Music here has never been obnoxious and the coffee is always good. read more

Starbucks - Grande Cinnamon Coffee - Coffee & Tea Near Me - Merrillville, Indiana

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You have got to be kidding me ...45+ minutes to get two coffees. There's absolutely no excuse for this!

I have come here b4 but this is the first for me to check in and writing a review. Well this was a fantastic day to choose to Yelp! Came the wife and treated her to a drink and sweet for taking good care of me while I was sick for a couple of days. Thought I continue with a hot tea to complete my healing and was cheerfully met at the counter by Eric. As soon as I ask for tea but not sure of which one...he brought the whole tea display from behind the counter to the very front for me to see! Eric was not only cordial during the time that he was serving us but afterwards came over to our table and performed an espresso art for us! What a treat...my wife and I were just discussing ourselves learning to do such a thing, especially since I have been looking for an espresso machine online for half of the day. Thanks for a great Starbucks experience, Eric, Andrew, and Steven! read more

Starbucks - Salted Caramel Square w/Pecans and hot drinks - Coffee & Tea Near Me - Merrillville, Indiana

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On my way down south, none of the Starbucks at the oasis were open so I came off 65 and used the app to hunt this down. I went through the drive thru, so it was my entire experience however, I did take note the were extremely friendly and the service was fast. I will probably skip the oasis on my trips down south a couple times a year and seek this location out. Would highly recommend. read more

This is the SLOWEST Starbucks I have ever been to!! I placed an order for pick when I was 8 minutes away. I have now been waiting for over 38 minutes for my coffee!!! I literally could have gone to Kohl's, bought a coffee maker, driven home and made my own in less time! The only reason I didn't leave is because I paid in advance through the app. Ridiculous! read more

Omg.....I really enjoyed my time here. I had this wonderful, mouth full of, Salted Caramel Square with Pecans....mmmmmmmm...get the point. Anyway the most kind and helpful young man named Eric with a C, is here to assist you and his demeanor is genuine. As a side note, he does really cool espresso art. The whole crew is truly the best!! A class act all the way. Thanks Eric, Andrew, and Steve...you guys rock!!!!! read more

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If you want a coffee, honestly just avoid the Starbucks out here. Constantly have problems with simple things like light ice. Even better, I have only a half hour lunch so I preordered my drink to save time. I was blatantly ignored I tried saying excuse me fairly loud only to continue to be ignored. I had one employee started at me while I'm trying to ask about my order. And ended up being late back: absolutely worst customer service. read more

Fantastic service, fast and friendly employees. Looking for a great drink and food item this is the place to visit anytime of the day. Highly recommended!! read more

I drink Starbucks nearly everyday and this is my FAVORITE store. In the morning rush, the staff is friendly and orders are dishes out fairly quickly. My orders are almost always prepared to my likely and follow instructions and if not the staff is more than willing to replace or offer another item. Keep going you guys rock!! read more

I love Starbucks coffee. It really gets me going when I need it. Also all of there new added food items is awesome.

Every time I am here this is longest wait I experience at any Starbucks in a drive through it has been at least 10 minutes in this drive through when it should maybe be 5. This is the SLOWEST customer service. read more

This Starbucks is not the best I understand that they have to do some things differently but this was very bad. I had a mobile order and we went through the drive way because they didn't say anything to me while I was waiting outside because there wasn't a sign to tell anyone 1 at a time. When I went through the drive through they had 3/5 drinks wrong and forgot a cake pop. One drink was missing an important part and the other wasn't sweetened and the last was hot instead of iced. I double checked the order and it was all correct. We went in to get it fixed and they just have a bigger size of the same thing still missing stuff and they were extremely rude. The person that was in there before us was very angry too. I don't recommend going to this Starbucks. read more

Expensive but good, damn good so why would I complain? I will wake up in he middle of the night thinking about the macchiato I had there with the toffee chips. It was fabulous. I had whipped cream on it as well. The question that I struggled with was if I decided to go and grab a cup in the morning would I wanted chocolate syrup this time as well. Awesome. read more

Ordered a Caramel Macciato. The staff was nice, and It arrived quickly, but it would have been nice if there was more (if any) coffee in it. I wanted a pick-me-up, not a hot cup of caramel and cream. read more

I had to make sure I had the right location, but it's this one! Stronger tasting coffee and not weak ,watered down like some Starbucks locations. I drive a little farther to this one for that reason. Staff pleasant too. Good job! read more