There were some recent staffing changes at this location and service in the early morning (around 6am) is now absurdly slow. Not once or twice. Every single weekday. read more

A friend of my daughter went through the drive through this morning and the barista handed her the drink she ordered and instead of saying her name, it said "Radical". One can assume that it was because she was wearing a MAGA hat. You may want to train your baristas good customer service and to be more inclusive. Do better, Starbucks!!! read more

Starbucks - Coffee & Tea Near Me - Mooresville, North Carolina

This Starbucks is on River Hwy in Mooresviille across the Parking Lot from Lowes and Hobby Lobby. Generally, do not stop because I fill up a big yeti cup with coffee at home before heading out to work in Statesville. If my wife is out of town and I have to take the Corgi to Doggie Day Care and if I am not running late, I'll go through the Drive Thru. Normal order is the Dark Roast Coffee (large) and the Turkey Bacon, Cheddar and Egg White Sandwich, although I can also recommend the Bacon, Gouda and Egg Sandwich as well. After I get my order, I drive up to Statesville which is about 15 minutes away and enjoy at my desk. Service is excellent and I have never had to wait more than 5 minutes for my order. Staff is very friendly. read more

i wish i could remember her name but she's that forgettable aside from her shit attitude. been a server for 7+ years & dealt with way worse but apparently being sympathetic & understanding as to why starbucks doesn't take over the phone pickup orders gets you met with a pissy tone, talked to like you're dumb for assuming starbucks is a busy establishment. miss ma'am i was being polite trying to relate & be kind, even giving you an excuse/out as to why you can't take a pickup over the phone but NEVERMIND! please get out of customer service immediately. so off putting i decided to not even go get what i wanted. and yes i AM going to complain and say my order was incorrect after my drink is delivered even if it's perfect. try crack or jesus before you try me, i'd also be miserable if i was making basically nothing. clown. edit to add... 2.5 star review 1000% tracks read more

No strawberry inclusions in my strawberry açaí lemonade refresher, I'm beyond pissed, the strawberry are my favorite part and yet Starbucks has yet failed me again. read more

Starbucks - Coffee & Tea Near Me - Mooresville, North Carolina

I had a terrible experience here. Gavin, the older male, spent his time flirting with younger female employees and yelling at others instead of doing his job. Because of this, I waited over 20 minutes for my order, and when I finally got it, the food was cold. Completely unacceptable--I won't be coming back. read more

My London Fog was dead flat. No foam at all. "Steamed milk for this frothy reinvention of classic Earl Grey tea."~Starbucks website. Staff was sweet and put up with my wife's playfulness which is a huge plus :)! read more

Starbucks - Where's the steamed milk? Froth? Bleh... - Coffee & Tea Near Me - Mooresville, North Carolina

Service at this store sucks. Girl making the drinks this afternoon at 3:45 has an attitude and clearly does not want to be at work. She was slamming stuff and splashing. I would rather go to any other store but this one !!! My order was a mobile one. Ap estimated time ready 3:47 so I took my time to pickup. I saw my "sticker" stuck above counter when I went in......girl kept asking where it came from . Finally mine was made at 3:58 and it was wrong This store has always had issues , always dirty and employee turnovers. Hmmm. Maybe need new management read more

The woman with the blonde knotless boho braids made my drink and it was perfect. 10/10

Staff is friendly as is most. It's Christmas time and was looking forward to a Christmas blend drip only to hear that they don't have any available??? Pike is always offered and Pike is no substitute. Please get another blend other than Pike!!! read more

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I'm a big Starbucks fan because the flavor of their coffee is just different, it's my all time favorite! On top of that this location in particular is just oh so wonderful because of Dianna and Shane! Dianna is always so sweet and pleasant, she brightens your day! She truly adds to that "first sip feeling" for the day, and then Shane, he has such great energy, always so happy and positive his aura is everything. If you are looking to start your day off right and come to this location and served by either of them you can be sure the day will be a good one! Thank you for being such great vibes Dianna and Shane! You two are the absolute greatest!!!!! I hope you both find this review and it makes you smile as big as you make me smile! read more

Sold out of date yogurt parfait and it tasted horrible. I couldn't return it due to work. read more

Starbucks - Bought yogurt parfait at this location on 8/21/24 and was given out of date product. It tasted horrible. Please check dates before selling. - Coffee & Tea Near Me - Mooresville, North Carolina

Delicious! First time at this location they did good. Pretty fast service. I got the venti iced brown sugar oat milk espresso. Service was solid. A nice spot off of the highway to go to. Parking lot is not huge but they typically are not in general lol so it's the usual size. Def a good Starbucks to check out. read more

The parking in the front and rear of this outlet are less than ideally configured which encourages the use of the drive through which periodically backs up rather badly. Still the people here are super friendly, they always get the order right and they often seem to have a nice crowd in their patio. read more

Starbucks - Coffee & Tea Near Me - Mooresville, North Carolina

I can't complain. My iced coffee, bit of oat milk and we are good to go. Nice to be back. read more

Every time I come visit my friend we stop by this Starbucks. The line is LOOOOONG!!! You should expect to wait at least 20min. The dining room is closed due to covid and sometimes the whole place is closed in general because they don't have enough staff or everyone is sick. It's a pain to get here. You have to be on their side of the road or you'll have to make a u-turn somewhere along the way or cut through a parking lot. Such a hassle, not worth the time in my opinion but some people just gotta have their coffee. read more

This Starbucks is a hit or miss. More often than not it's been a miss for me. I went inside and ordered a frappe for my daughter and EVERYONE was served before me including those that came in AFTER me. I sat back and watched it happen before jumping to conclusions. The guy who finally made the drink said something about he saw me sitting there but thought he had gave me my drink already. I haven't returned since and probably won't. read more

Terrible service. My order was supposed to be ready at 9:54 and I asked the lady at the counter if my order was ready 15 minutes after the time it was supposed to be ready. She got upset and started talking sh** to another employee about how she had to make 7 shots for my order. I understand, I was just making sure they had it because last time they didn't even have my order. I also left without my sweet cream cold foam because it took over 25 minutes to get that. read more

Probably the slowest Starbucks I have ever been to. Yes, it's in a busy area but I have been to much busier Starbucks that ran much more efficiently. I have been here with 10+ cars in front of me for about 30 minutes and came another time with only about 4 cars in front of me and still had to wait 20 min. The drinks are tasty and staff is friendly though! read more

Starbucks continues to reach new lows in customer service. Post Covid they closed the cream station and now doesn't offer sweetener selection. What they offer is disgusting so I bring mine from home. Now after six months of doing so, they won't add anything you bring from home. I have $7.00 on my Starbucks app and when that's gone so am I. read more

Grande mocha served promptly, but coffee not even hot enough to melt the whipped cream. Limited seating, had to wait for a table to open up before noon on a Friday. read more

Starbucks - Whipped cream left un-melted by the not-hot caffe mocha. - Coffee & Tea Near Me - Mooresville, North Carolina

This place pays the least amount of attention to people who come in and purchase. I was the only person in line and yet it took several minutes read more

Terrible Starbucks! Unorganized and extremely slow! Been waiting on my mobile order for 20 minutes. They have to do better.

Slowest Starbucks I have ever been to in my life. I seriously got an iced tea. Took about 30 minutes. Unreal. Beyond slow. Very frustrating.

Wow. First off, the staff was very young. Which I don't mind because my regular Starbucks has young entrepreneurs that move at light speed when making your drink. I literally waited until a worker finished taking selfies and then started making my drink. It's a shame because this one is located in a very busy area of town. Near Charlotte. I would never go back. Sorry. read more

This Starbucks location is overwhelmingly loud. After multiple visits, I've decided to post this complaint. Every time I tried to work here, I had to leave or take a meeting to another location because of the noise. It's almost like the owner is trying to make this location a club instead of a cafe. read more

We went through the line around 9:30am on September 23, 2023. We waited in line for at least 5 minutes before we decided to place a mobile order as we were ordering 5 drinks. We completed placing our mobile order before we arrived at the speaker, but the barista seemed really annoyed that we had placed a mobile order while in line. I understand how it could've thrown the baristas flow off but I don't really appreciate how we were spoken to. The barista (who was wearing glasses) greeted us at the window and was very friendly but a barista with tan skin and long dark hair came to the window and told us that next time we need to give the baristas at least 5-10 minutes next time we place a mobile order. The amount of time we spent in line was quite long already but if we were to order each drink one by one at the speaker it would've taken much longer. As all three of us in the car have been baristas for 4+ years each, we would never speak this way to a customer or tell a customer to give us more time to do our job. The same barista who told us to give them more time also very rudely yelled to us through the window "is it warmed or not warmed?" referring to our pumpkin bread... which we had already specified so within our mobile order. After all of that our drinks were still wrong, but we didn't want to inconvenience them more than they had already made us feel like we had. read more

Great location and staff. I love their petite vanilla bean scone yummm. I ordered a tall caramel Frappuccino with extra caramel. read more

Starbucks - Tall caramel Frappuccino with extra caramel - Coffee & Tea Near Me - Mooresville, North Carolina

You need to retrain your cashier!!! If I asked for 4 shots espresso 3 pumps white mocha, please give that too me instead of a flat white. I did not ask for a flat white and I will not drink a flat white. A flat white tastes different from my order. She couldn't even put in my everything bagel with cream cheese correctly. Luckily, there is a responsible girl who seems to be the shift manager. She ended up making three different drinks without question or an attitude. She understood that I was not satisfied with my service prior and was more than willing to fix the issue. She had to fix someone else's order as well. Give her a raise/promotion! read more

I give to the first Starbucks on the east coast that I've visited that is FULL service. What do I mean by full service? This Starbucks location services coffee, tea, lattes, espresso, Clover coffees, and wine and craft beer. That's right! I said it. You can purchase wine and craft beer at this Starbucks location. This location has a large sitting area inside and a small patio area outside. The staff and customers are very friendly which is the North Carolina way! Keep up the good work! I highly recommend this Starbucks location without any reservation. Shout out to Nikki and Stacy!! read more

Starbucks - Coffee & Tea Near Me - Mooresville, North Carolina

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So this location is supposed to close at 10pm and I went in about 9pm. Why are the shelves all empty and they are in the process of cleaning up everything? On the positive, they were all very friendly and did make me a good Red Eye. read more

Only open from 6am-6pm. Very disappointed when I drove up at 6:03pm. Other Starbucks are open until 8pm the earliest. Expand your hours Starbucks. read more

First and foremost, for all of those wondering -- this is a drive-through location. This is, of course, a convenience. While it does slow down the line at times because of the competing orders, this only seems to occur at high-volume/peak customer concentration hours. In other words, when the crowds surge in, the line slows down. But is that really unexpected, in any case? The more direct inconvenience for indoor customers is if you need something small (ie, there is no skim milk at the toppings counter) and would like to ask the barista that serves drinks for help. It's almost impossible to get their attention, and unless you're extremely aggressive, you'll have a hard time. You'll notice that based on my comment, the skim milk is not always on the toppings bar. That can be frustrating, because you've already waited for your order, now you have to make an extra effort while your coffee gets cold. So why in the world did I give this place 4/5 stars? Well, ultimately, the positives outweigh the few negatives above. The baristas are incredibly friendly and, in my opinion, sufficiently efficient. I am a regular customer, and because I am a recognizable face, more than two of the baristas have asked my name - and remembered it. They ask how I am every time I come by, and it's nice to feel welcome; it makes this Starbucks a part of my sense of community. I order a Venti Pike, and it's promptly served. I never have to wait to scan my rewards card; unlike other locations, they enter the order and have it prepared for scanning instantly. The coffee is always filled to the brim of the cup. I'm getting what I paid for, not a sloppy or dripping cup that's missing half an inch - that matters to me. The place is neat and orderly - both considering the store itself, the toppings bar, and the visible area behind the ordering counter. The bakery seems well stocked, though I have heard baristas announce frequently that they've run out of certain items. The layout is a bit odd, but there are lots of tables as well as a place to sit along the bar, two comfy chairs, and one long communal table. Almost wherever you sit, you'll have access to an outlet. If you're working from your laptop, iPad, or phone - like 99% of most Starbucks customers - you don't have to worry about your device dying because there's nowhere to charge. A MAJOR plus. Finally, this Starbucks is clearly popular, and often full. The patrons are in general respectful and kind to one another, open to small talk if prompted, but also inclined towards privacy and quiet coexistence. There's a social feeling, without the sense that you're being distracted from your work, or that you're being spied on - I'm a nationwide Starbucks frequenter and trust me, there are quite a few ranters and snoops! I realize it's odd to 'profile' other customers, but visiting this location almost every day, I've gained insight into the ambience - and I truly believe that total atmosphere affects total experience. This is THE Starbucks to go to if you're anywhere in Mooresville. As of December 2014, it's still rather new, but manages to feel comfortable, welcoming, and warm. read more

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Im from Florida, but on a road trip stopped at this starbucks and can honestly say ive never experienced such authentic, genuine and sweet customer service the way Shane provided. 10/10 recommend ! He was really amazing, as was the coffee :) read more

The newly relocated Starbucks is such a nice refresh! Having a drive-thru too, makes it that much better. I've used the drive-thru twice & the baristas were friendly from the order taking at the speaker & at the window. While lines were long, I was able to get my orders in a reasonable amount of time. Parking can be tricky, since they share the shopping strip with several other businesses. Easy in & out off River Highway & Rolling Hill Road. read more

My sister went today, 12/30/2018 with my 10 year old daughter after shopping at Hobby Lobby. Casey, the barista, you don't want her serving you. Casey: that will be $11.38. Daughter: (getting money, 25 cents fell between the cash register and food case). Oops. Sister: oh it fell. Casey: (annoyed and pissy)...welp, I'm NOT GETTING THAT. (To my sister)....you can go in there if you want to. Really? Telling my sister to go into the food fridge to get the 25 cents? That is questionable at best, and food safety compromised at worst. I've contacted customer service and corporate so this Casey person gets talked to-- remind her that she works in costumer service. My older daughter worked for Starbucks for 8 years. We know how customers get stupid and rude but this Casey person is specially rude. read more

Slowest service ever, don't even bother. I have been here several times in the last few months and it's always the same....25-30 min to get my drink. They have at least six workers all the time and usually 7 or 8. Everyone works the drive thru. Plus if you order more than one drink, by the time you get all of them the first Obed are stoned cold. read more

Posted a previous review, slightly annoyed about the wobbly tables at Starbucks that were not conducive to lingering there. Seems all new tables are there though and look great so far. Quite happy about this!! read more

Starbucks - Doing work and working on a chai latte with almond milk. Yum. - Coffee & Tea Near Me - Mooresville, North Carolina

Would give zero stars if I could. Waited 30 minutes for a small latte and a fruit plate while watching employees stand around and not tend to those in store. When I questioned them they told me they were busy. 30 people standing inside waiting. What happened to fast service. ABSOLUTELY RIDICULOUS!! HORRIBLE HORRIBLE!! read more

I've tried this Starbucks numerous times and every time there is always something wrong with my order. I'm done with this location. I seriously will drive to a better coffee shop regardless of the distance. And you should learn not to argue with the customer. Good riddance! read more