So many times this place has messed up my drink order. And if you don't remember to say "light ice", they will fill 60% of the cup with ICE! I don't want to pay $6.00 for ice! I came for coffee. (Photo to follow). Also, if you walk in versus drive thru, you won't be acknowledged for at least 2 min at the counter. They're very rude and very unhappy employees. I go to the Sbux on Sunset Blvd now. It takes longer there for your order to be completed because there's usually a long line. Hmmm. I wonder why! lol read more

Jamie was extremely rude and didn't even greet us , seemed like she was annoyed that we were even here and starting yelling at Dee the bar person making the drinks. she shoved the food towards us and handed us our drinks in a rude matter read more

Drinks are great but you never know if they will be open (staffing issues) or nice (why put the grumpy woman at the register?). Even the prices are inconsistent. I asked for peach juice in my drink today and they charged me .80 but never have in the past. Even the dumb app has you click for a coupon on Tuesday, which was unclear until AFTER I paid. Ugh read more

Starbucks - Cups cups everywhere! - Coffee & Tea Near Me - Renton, Washington

Stopped here with someone and grabbed a hot chocolate. Fast cashier. Mostly metal chairs with a couple comfortable armchairs inside. Would be 5 stars if they lowered the blinds so the sun wouldn't be in the eyes of people sitting down and would be friendly and welcome people in. read more

Drinks and food were fine, but this store is the grossest location I've ever been to. Bathrooms had barely any tp left and no seat covers. The back of the espresso machine had coffee beans and splatters all over it. And the plexi back splash had syrup splatters all over it. Ew ew gross. I can't imagine that management or corporate would be happy with this. Attached photo doesn't do it justice read more

Starbucks - a coffee machine in a coffee shop - Coffee & Tea Near Me - Renton, Washington

It's Starbucks so you know what you are getting into. What I am disappointed with is that I've gone here so many times and they have messed up something in the order. Either the wrong milk in the drink, having to ask for my food or drink order. There is hardly a time where I show up with an online order saying it is ready and I have to ask where my drink is. I would go to any other Starbucks to avoid their service. read more

It's always a long wait for me either walk in or drive through. Some staffs are friendly and others are just ok. Maybe they were too busy.

This Starbucks is staffed with the most incredible people you'll ever meet! Not only are they dog lovers which is shown by the way they treat their four legged visitors but why the way they go above and beyond to find out what you had at that one random Starbucks in a city you drove through. This shows love and commitment. I would especially like to shout out the sweet heart of a woman, Alisa!! She went above and beyond to help me out and was very very sweet about it. If she is not a manager I would highly recommend making her one as she is a great asset to any company! read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Renton, Washington

I just tried to order a pineapple refresher with no water which means just the base. The barista told me that he would have to charge me triple amount of The drink. Which means a $15 drink. He said, take it or leave it. I literally ordered the same drink earlier in the day and was charged the regular price. read more

Stopped by this Starbucks many times after bought a new house in Renton. Not too bad but definitely not satisfactory either. Drive-thru can be painful Mon-Thu early in the morning, when rush hour begins. It took forever just to grab a hot vanilla iced coffee. I'd walk into the one in Safeway which is nearby. read more

Ok but have you ever encountered Bella at this location? She is the nicest barista I have ever had. Including myself, I was a barista for 6 years Anyways Every time I pull up to the window Bella gives me a compliment. I noticed she does this to the cars in front of me too. She sees the good in people and makes their day. Not in some forced awkward for customer service or tip type way but in an authentic loving way. Well. Not only has she told me she likes my makeup or my hair. The shirt of the person in front of me... Today, my birthday, she sang me happy birthday. Actually sang. This is maybe my only 4th? Time seeing her and she sang me happy birthday. I don't even have friends that sweet. Bella is a keeper in the customer service world and exactly who the world needs handing you a cup of coffee to start your day! Thanks Bella. read more

I'm convinced this is the best Starbucks. Sometimes I'll go through the drive thru but I mostly order ahead and pick up. My drink is always ready for me when I pick it up and every employee is so friendly. So glad this convenient location is so fabulous! read more

REDEEMED. I swore off the green after a rash of bad experiences. But I was in a rush & came in to use you like the McDonald's that most SB's have turned into: listless zombies & all. Then when the lady said "you said [some drink name that's not even in my vocabulary]"... I took a deep breath. Before I could exhale: she said: sorry, we'll make it right. The whipped up the right order & genuinely thanked me for waiting. For this: I hit up another location up north the next day & had similar success. This nice lady may have bought the brand another day for us. read more

Whoever is in charge needs to make sure that customers need to be acknowledged whenever they come in. Even if it's busy, a greeting or "I'll be right with you helps out a lot. read more

If I could give a 0 star rating, I would. They're never open. And when they are it's only for a short period. They are rude when they are open and seem to be bothered by the fact that you're even there ordering something. Want a better coffee. Go across the parking lot to the Safeway Starbucks. Their drinks taste way better and they actually spend time making your order right! read more

Been to this location a lot since moving to the area and it has been a pleasant experience every single time. The baristas are fast, super nice, and always accurate!! The baristas attitudes make my day, especially working during the pandemic. Shout out to Bella who's sweet and kind and makes me feel welcomed Everytime I've had an encounter with her!! Best Starbucks location/employees. read more

So.... my daughter orders 2 grande snickerdoodle white chocolate steamers, she came home and I opened both cups... and WOW!!! Efffin wow Starbucks!!! Really?!?!? 3/4 full, both drinks... retrain your baristas!! Ridiculous!!! read more

Compare to the other location on safeway the stuff members are nice great service not waiting long time love the Carmel latte every morning and the bagel read more

This place is unbelievably slow! It took us 20 minutes to get through the drive thru around 4pm on a Saturday. There were 2-3 cars ahead of us and each car had just one to two drinks. They must have been slammed inside because I've never had service this slow. The parking lot has a weird layout as well. We wanted to leave the drive thru line but the median makes it impossible past a certain point. read more

Wow - The new Pink Ombré with extra lime wedges is a treat in the heat! Staff were very eager to make it my own (light ice/extra lime) . . . might get extra coconut syrup next time! read more

Starbucks - Coffee & Tea Near Me - Renton, Washington

Made my drink wrong multiple times I've gone there, overheard odd conversations I did not want to hear from employees, literally heard a guy talking about all the drugs he had been on the previous night, and I think my favorite time going was when I saw a women yell because she saw a rat in the drive through. over all pretty grossed out by the place, the sign has also been broken for months and I have found needles in the bathroom twice now, it's the closest location to my house and I am now avoiding at all costs! read more

Display was blocking the cash register to pay. I had to push it aside to pay. Rude manager and barista lacking any customer service skills. Unfriendly staff unlike the Starbucks on Grady Way. read more

I don't mind that they were out of the croissant that I had originally requested. I don't mind that they accidentally gave my alternate choice away to someone else, so I had to ask for it again after a 10-15 minute wait. WHAT I DO MIND: When I finally get my replacement morning bun, I notice a long hair wrapped ALL AROUND IT. So now, I have to ask for my food for a third time. I was offered a replacement with an apology and nothing else. Even a co-worker behind the counter had muttered "disgusting". Correct me if I'm wrong, but shouldn't they refund my money? Offer something? Anything? :( My two stars was actually one, but I was feeling generous. read more

Everything's great about this location, but my goodness, this wi-fi is slow. Friendly customer service. My drink was delightful. Nice layout & a pleasant ambiance. The temperature's not too hot or cold & there's a good amount of power outlets. But I'm here to work, and this wi-fi is killing me. I had to disconnect from their network just to post this from my phone. I hope they fix it soon. If they don't, I'll be forced to go back to the Starbucks off Sunset, where all the teeny boppers from Hazen High School encircle you like a pack of hyenas, and I don't want that! If they do fix it, though, I'll gladly bump up my rating & be a regular here! read more

Bella is a rockstar. She made the perfect suggestion and was a sweet heart. She needs a raise and some extra praise. I will come back to this specific starbucks because of Bella!! And the new cold brew pumpkin drink is bomb.com read more

Very bad experience with customer service, Starbucks still owes me $2 for overcharging

Walked in before going to the gym and try the peanut butter cup cookie. Anyone who loves chocolate and peanut butter should try it. The nice barista offered to toast it for me, which made it even better with the chocolate layer inside melted. Next time I'll bring it home so no one can see me if I get chocolate on my face! I also tried the iced passion tango tea lemonade, and it was refreshing on a hot summer day. read more

If you dont want to have a bad day,please do not go in Drive-thru of this location It's good to be busy but it does not mean the barista could give you the frown face.Just note that one of the barista there named Marlene is completely horrible at customer service. read more

This is the 4th time in a row that I've either payed full price or wasted a star reward using their mobile order and pay system only to find out that the item is unavailable. The baristas made little to no effort to amend the situation, offering far lesser items. When I tried to call the store and speak to a manager, no one picked up. I've tried multiple times to contact a manager about this lazy and inconsistent service, but it's difficult when no one can be bothered to even pick up the phone. I will not be giving this location my money again, and am currently in the process of escalating my complaint. read more

This is my weekend Starbucks because you can't be operating with any time frames when you go there. The parking and drive through are so jacked up, I got to park and walk to make this purchase. Starbucks is the same at all locations, fast and friendly, but getting in and out of this location requires a treasure map. read more

Love this Starbucks! Jess and the staff are always providing the best customer service possible and they care!! The coffee, food and waiting times are always perfect! I would recommend this Starbucks over the others. read more

My coffee order is nothing spectacular and yet it manages to taste differently every where I go.... After I was able to get over that I started to enjoy my drink and let my taste buds enjoys the adventure that the kind barista stirs up for me. We walked here from USPS and arrived to a cozy/industrial traditional Starbucks lobby. It is very clean, the tables are spacious and plentiful the baristas were friendly and overall I'm leaving with a smile. While here I also used the bathroom and was amazed at how clean and accessible it is, turn right and you'll find two. read more

Yesterday my boyfriend and I came by around 4pm through the drive thru and we order 2 tall size cups. We paid about $11 for it and then I remembered that it was $3 for grande and the barista did not let us know. When arriving to the window we asked the barista if it was $3 for a grande and he apologized and said he couldn't do anything about it. So basically we paid $11 for two tall size cups when we could've paid $7 for two grande size cups. Damn barista. read more

If you don't love Starbucks, you're officially banned from Washington! This location is 1 out of the 5 I have within walking distance from me (crazy, right?!) but closest with a drive thru. I usually stop by here every morning before class/work and pick me up a different drink everyday + extra extra extra shots!! I also love to throw in some extra add-ins like whip cream, chocolate shaving toppings, etc and my sweet tooth loves it. Unfortunately, at this location always forgets to add them in! I usually order through the app which sends it over to them with my full order which they then print the sticker out. I just never understand why they skip the steps after the drink. It's my favorite part and some extra add-ins do cost extra $ so I'm not even getting the worth. :( They've been opened for less than a year so work still needs to be done and I hope they eventually get the hang of it (doing it right of course lol). read more

I got terrible customer service from the woman working the register today. Literally the only words she said to me were to ask my name. There was no smile, no hello, no thank you, no would you like a receipt, nothing! I'm giving stars because she was nice to her coworkers and the gentleman who made my drink was pleasant, smiled and actually interacted with me. I'll likely go to a different location next time. read more

Arrived at the shop to such a friendly greeting, they were doing a coffee tasting and the barista invited me to join in! The atmosphere was laid back in the lobby and felt like I was sitting at the dining room table with the comfortable noise of kitchen preparations in the morning. read more

Extremely slow!!! Don't go to this coffee stand in the am if you are in any type of hurry!!

Judging by some of the other reviews on here I guess I'm not the only one with an issue. Here is mine. I go in today b/c I need to get a sandwich to take an advil for my ailing knee. First issue: Hardly any sandwiches left & it's only 12:30PM. I pick one of the three meager selections & I ask the young man behind the counter to heat it up. The young man seems put out to do that. Let me stress that it wasn't busy AND the Starbucks sandwiches you aren't supposed to eat them cold anyway. I asked for some water. He didn't provide any for me or even communicate the fact that my water was at the other end of the bar. I can appreciate working behind the counter believe me I've worked behind that counter many, many times. However this young mans customer service was below par. It was not great. As the teachers at my former school would say on those progress reports : Room for improvement. I'm so glad that I've moved out of the Renton area at any rate. read more