I come to this Starbucks regularly and usually have a smooth experience, which is why what happened today was so disappointing. I walked in and waited while the employee (Dan, green hair) prepared pastries for three customers ahead of me. I stood there for about five minutes before he even greeted me or took my order. That already felt dismissive. When I finally ordered, I asked for a pup cup first, which is something I do every single day. I have a routine with my dog, Kylo. I always ask for the pup cup before my drink so he can have it while I wait so he won't get excited inside the store. Every other employee has accommodated this without issue because it literally takes a moment. Dan refused and said he wasn't going to "make other people wait" to prepare a pup cup. This was frustrating considering he had just made multiple pastries before even acknowledging me. It takes less than a minute, and this has never been a problem before. When I calmly questioned the inconsistency, he told me I was being rude. Then when he asked for my name, I chose not to give it, and he labeled my drink and pastry as "Rude." When my order was called out, they said "Rude, your drink is ready" and "Rude, your pastry is ready." That was humiliating and completely out of line. No customer deserves to be mocked or labeled like that, especially in front of a store full of people. I did call and speak to the store manager afterward, and he was kind and offered to make it right, which I appreciate. But this type of behavior from someone working in customer service is unacceptable. If you're having a bad day, you still don't get to embarrass customers. I hope this is addressed properly. read more

Coffee, coffee, coffee...Get me my coffee please! Love that this Starbucks is an elevator ride down to the lobby of the Hard Rock Cafe and just outside. Makes it easy to grab my coffee and go when I stay here. *I usually order my extra hot oat milk latte with 3 longs shots & no foam. The barista's are very nice and the wait time is quick. You have the option of ordering on the app at this location which makes the wait time even shorter. Very clean inside with a few tables. read more

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I placed my order in the wrong location and I arrived at the location I was closer to and they were nice enough to create all my orders. Kudos to Karla who was the person who helped me with the error! read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I like going to this one when I'm walking my dog around the area, or during Comic-Con. The employees there are very nice and fairly speedy, considering the amount of customers they get at times. I went there recently and ordered the chocolate pistachio loaf, and I gotta say, even if it's not "made" there, that loaf is one of the best items on there and I hope it never goes away. read more

Starbucks - Chocolate pistachio loaf - Coffee & Tea Near Me - San Diego, California

A below average Starbucks. The coffee and snacks are pretty much the same as other locations. However, the staff is not welcoming nor very friendly. read more

MY FAVORITE STARBUCKS in SD! OMG, this Starbucks has the best staff on the planet. I've never encountered friendlier staff than at this location. During SDCC they had the shop running smoothly and efficiently. They had half of the team working on mobile orders and the others serving walk-in customers. Everyone had a smile and they played a part in making my Comic Con magical. I love that the staff had nerdy stuff on and that they treated each guest respectfully. I love an inclusive coffee scene. I dropped by several times during SDCC and they remembered my name! Thousands of people walked through the coffee shop and they took the time to appreciate their customers and give us dignity. My coffee (cold brew & espressos) was delicious, and my food was just as tasty. It's a bustling Starbucks location, even when SDCC isn't in town I always see a few folks because this is right by the Gaslamp. Please thank these talented baristas, they're phenomenal! read more

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Starbucks is a coffeehouse chain and roastery serving coffees, teas, blended beverages, and pastries. AMBIANCE Modern space with no seating SERVICE Avoid the comic con crowd and place a mobile order ahead of time, or order at the register and be prepared to wait. DRINK ?/5 Shaken Espresso 5/5 water: triple filtered read more

Starbucks - Interior - Coffee & Tea Near Me - San Diego, California

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For the many that have heard the many Starbucks locations are being closed some thst are in the South Bay and the North County. Of the many aces are sone of the best Starbucks thrvones that service tge officr buildings for the Starbucs have sown up 8n the many Target and Macys stores. The many geat Starbucks you find gave some of the bezt coffee dronks and the breakfast products that have the best oatmeat meal you can have fruit and the brown sugar. I prefere the oatmeal with coffee and cheese danish Starbucks has some of ths best danish for the coffee cake that has sonr of the best flavor withthick buttery flavor coffee cake goes a long way even when it heated. Gaslamp Quarter area is one of the busiest for the Starbucks location that is connected to the HardRock Hotel with a connection to MaryJanes Coffee Shop . Gaslamp Starbucks has the best Ambiance with the connection to the HardRock Hotel the hone of Rock and Roll. The cold drinks they serve with the best customer service the location is one that is the busiest for conventions and the hotel groups . As a Yelp Elite Reviewer the many places I have found one of the many places is the Starbucks Restaurant great place from the wood designs to the furniture designs. Starbucks great place to meet friends and coworkers a cold morning goes great with a good hot chocolate. read more

My review..My opinion..IJS...My regular routine is to stop and get a fresh cup daily.. on today all I had was a $50 bill not knowing they do not accept it, so I had $4.00 and try to give Starbucks secret word for today. No luck I pleaded that I'd bring back the money. No go!!! I'm a loyal customer who drinks Starbucks daily, but unable to get a complimentary cup!! I must rethink my daily cups.. I'm sad..My review..My opinion..IJS read more

This Starbucks location is located in the Gaslamp of San Diego. one great thing is that with this being one of the few legitimate fully operational Starbucks locations so they do take mobile orders. This way you can time your order and not have to wait in line for your order to get processed. This is located downstairs of the Hard Rock so last time when I was staying here I was able to place my order and pick it up a few minutes late. It gets really busy in the mornings so plan ahead. Overall, it isn't a huge store so it's not necessarily set up where you can be in there just to sit and chat. I like to be adventurous and try some of the seasonal drinks that Starbucks is trying to advertise. Usually they tend to be fairly good and they're only there for a limited time. The sous vide egg bites are an underrated food item that everyone should try. Sign up for the Starbucks rewards so you can get stars for your orders that you can redeem later on for food or beverages. read more

I stopped by Starbucks at the San Diego Convention Center for a Caramel Macchiato. The staff was friendly and I had a great experience here. read more

Starbucks - Counter area - Coffee & Tea Near Me - San Diego, California

No complaints from us, but we also mobile ordered for pick up at 6pm on a Friday, so not anywhere near the morning or lunch rush. Got our drinks within 5-10 minutes, which was very quick. Drinks were made right and tasted great. read more

I'm deeply disappointed and hurt by the experience I had at Starbucks today. I've always seen Starbucks as a place of community and kindness, but what I encountered today was nothing short of discriminatory and degrading. I was struggling for about four minutes trying to remove the nitro cap from my coffee. Despite clearly seeing me struggle, the barista "Ernie" just stood there, watching. When I finally asked for help, he refused, claiming he couldn't assist because I had put my mouth on the lid something that only happened after several minutes of struggling, out of sheer frustration. When I finally managed to get the cap off and tasted my drink outside, I realized it was made completely wrong it was way too strong, even though I specifically asked for only one shot. So, I went back inside and politely asked another barista to remake my drink. As she reached for my cup, I jokingly mentioned, "Be careful, my mouth was on it," referring to the previous interaction. That's when the same barista "Ernie" who refused to help earlier felt the need to insert himself into the conversation, making the situation even worse by stating I didn't need to be aggressive? (Sarcastic not Aggressive-Pls know the difference or not speak since you clearly couldn't help? Right!) I already felt humiliated and discriminated against when he wouldn't touch my cup or help with the cap, but what happened next was truly shocking. He escalated the situation, canceled my order, took my drink, and refused to let the other barista remake it. (Knowing that Starbucks policy is to happily remake if a customers drink was made incorrectly) To make matters worse, as I was leaving, I distinctly heard him mutter "ghetto ass" under his breath. Out of more than a dozen visits to this Starbucks (Daniel usually being an amazing barista with great customer service), I've never had an issue until today with ERNIE, my first time dealing with Ernie. This incident has left me feeling angry, humiliated, and deeply hurt. This was not just a bad customer service experience; it felt like blatant discrimination. As a customer, I have the legal right to be treated fairly and without discrimination, especially in public places like Starbucks. What happened to me today felt like a violation of those rights. I didn't deserve to be treated like that, no one does. I'll be escalating this to the owner, and if necessary, to corporate, as I know my rights. I'm sorry, but this "Ghetto Ass" is very intelligent, and this situation is recorded with him saying this. I'm not sure what happened to the values Starbucks stands for, but today, they were nowhere to be found in that store. I hope that no one else has to go through what I did today. read more

Unfortunately that Starbucks became like this After being a regular customer for 15 years buying food and coffee every day Now today i was just asking for water and they refused giving me tab water stating i have to purchase a coffee or food in order to give you water Btw just purchased coffee in the morning Big company like this with huge reputation losses a customers over a tab water?? read more

I rated this Starbucks low not because of the coffee which was fine but rather due to it having no tables or chairs despite having plenty of room for them. I suspect this is due to them wanting to keep the homeless people out? Not sure but it makes for a stark and unpleasant experience. read more

I'm shocked to give this place such a high review after San Diego Comic-Con BUT To be fair, I did show up at 6am. . . and even at that time, during SDCC, there was a line and crowd waiting for mobile orders! I had to wait maybe 5 minutes for my mobile order even though I placed it roughly 4-5 blocks away walking, but every staff member was friendly and working their butts off. My drink came out hot and made right, and everything was running smoothly. I ordered drinks from another Starbucks far from Comic Con and faced issues with my drink and terrible service back-to-back days so go figure! read more

I never thought Starbucks can mess up a simple Venti with light ice . I go there all the time after running over 6 miles at 6 am . The guy with glasses poured a whole cup of ice which filled up my venti . Now hi is that light ice ? When I told him I want light ice he was like this is light ice . So when I said this is to cold he was like I'll give you another with no ice instead of fixing it . So now I'm walking 6miles back with 3 cups of water . Every time I order they usually give a 1/4 so it's not sooo cold . This guy was completely rude. I seriously don't know what's his deal . Very unwelcoming. I would give 0 stars if I could . read more

Starbucks - three cups of water on a table - Coffee & Tea Near Me - San Diego, California

There is no seating here. All the seats have been removed. There are some standing tables. Ok service. I was the only customer and the barista kept walking away during the transaction. read more

This Starbucks is in the Gaslamp district of San Diego. There is indoor and outside seating available. The staff here are very friendly. It is only a few feet away from the Convention Center. We had mocha Frappuccinos. With cookie crumbs!! So delicious and refreshing. This is my favorite drink to order here. There is pleasant background music. Some of the songs are familiar to me, the others are new. I don't know if I'll be back this way again, but I'm so glad I came today.. read more

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Worst customer service ever. Longest wait. And they got my order wrong. Sausage cheddar egg with no cheese. read more

I was staying at a hotel around the corner from this Starbucks. I stopped in close to the 6am hour. A clean nice coffee store with a large space. There is lots of coffee and Starbucks products to purchase. The three baristas serving the early morning coffee sippers were prompt and friendly. This is a nice Starbucks to get your espresso jab or venti coffee. read more

This location has the friendliest customer service they remember your name whe you walk ins d are sincerely happy to serve you. They have perfected the drink ratio for some reason it's not consistent in other locations. I enjoy going here as often as possible. read more

This location was super walkable, it was quite busy in the late afternoon, but pretty fast service. The employee that helped me was really nice. I ordered a cinnamon caramel cream, cold brew. It's one of their new drinks and they asked if I wanted nitro or regular cold brew and I didn't know the difference and I figured out that I like regular cold brew better because it has ice and the nitro one does not. I was very grateful to the employee that helped explain this. The drink was made very well and we were able to sit there and get a window seat and enjoy the drink. I will be back to this location! read more

Starbucks - New Cinnamon carmel cream cold brew - Coffee & Tea Near Me - San Diego, California

They make good coffee and they're friendly. HOWEVER, because of the location of this Starbucks they absolutely get slammed when events are happening at the convention center. Which is always. Plan to mobile order - always. And if you mobile order during conference season, expect it to take 20-30 minutes before you can get it - even if your order is just a simple drip. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Nice SB. Friendly and up to date with the mask requirement. What impressed me the most was the employees assisting a physically disabled "regular" with their order. They went above and beyond what I expect the average person would do. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

I love coming to this starbucks because the employees are always friendly and professional even on days when they are slammed with customers. It never fails me when I place an online pick up order, its always punctual and sometimes even early! The sandwiches they make here are also very delicious and hot! Special shoutout to Chris and Aspen for being such amazing employees at this location. Every employee you meet here will always have you leave with a smile. They are amazing people! Also they are always cleaning the tables and making sure their work area is always clean. read more

Starbucks - Venti Caramel Frap with Oatmilk - Coffee & Tea Near Me - San Diego, California

(4) ~ very good overall, especially the friendly service:) Note: This location no longer has the Clover Brewing System, even though it's still listed as such on the SB's website... DRINKS: ** Brown Sugar Oatmilk Shaken Espresso = (4) very refreshing read more

I would give this one 2 but the location is very nice near the Convention center, center of tourist Gaslamp district and it's in the Hard Rock hotel. I subtract 2 stars for it being small, cramped with uncomfortable seating. Also, because there's no toilet and I had to walk into the hotel for that where security is hostile to the Starbucks customers. read more

Starbucks is pretty consistent at most locations. This one is a high traffic area as it is next to Hard Rock Hotel,in the heart of the gaslamp district, and just near the convention center. I waited about 5 minutes, with about 6 people ahead of me and the line moved very quickly. The staff were friendly and efficient. I did read some comments about the lines, I was on vacation so I can't attest to the day-to-day volume, but would assume ordering and picking up would be a good choices if a major convention is in town. read more

Starbucks - Breakfast - Coffee & Tea Near Me - San Diego, California

Kelly and the rest of the team were amazing working with the thousand of comic-con customers!

OFC 2019 Conference. Great area and convention center to host in. The Convention Center architecture reminds me of the Amphitheater in Sidney Australia. The convention center sits at the bay so the view is awesome. The center also sits between the Hilton San Diego Bayfront Hotel and the Marriott Marquise. It is also across the street from lite rail and Gaslamp District. Looking forward to next visit. read more

Starbucks - Venti Iced Caramel "Cloud" Macchiato. - Coffee & Tea Near Me - San Diego, California

Need outlets to charge. Slow service. Coffee was ok . Friendly staff however, and clean location!

Staff was great and they made my coffee correctly... but no bathrooms for customers is a big fat 1 star from me.

They worked fast getting the line going. There was 5 barista in a small location very compacted (compared to other stores) Very clean and organized. Even though they took a while to give us our sandwiches, they still deserve the 5 stars due to working fast and getting most of us out in a short period of time. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Second day and still rocking it! All drinks made through mobile order and was ready when I arrived. Easy and convenient and stays up to standards. read more

Starbucks - Carmel Macchiato and ice coffee - Coffee & Tea Near Me - San Diego, California

Great experience shout out to Mateo and staff. I was there two days in a row and that team exudes excitement and happiness. The entire atmosphere was professional, friendly, and had you in and out with speed and accuracy in orders. Thank you for the great experience!!! read more

This location is attached to the Hard Rock Hotel, but facing 5th Ave. It's not a bad Starbucks, but it's small, however it does provide some seating right outside and inside. I came in during lull. while I was waiting for some friends to make it downtown, and I ordered a grande unsweetened ice green tea. The green tea was good and served with just the right amount of ice to keep it chilled for the duration of my stay. Service was okay. I thought the employees could of been a little friendlier, but than again, they were quite busy and appeared to be pressed. I did use their Wi-Fi via my laptop and it worked efficiently for the part, except for a few lags. This Starbucks is very busy given its location and does not have a lot of room for large study groups. It is however, a great place to meet up before heading for night out on the town. read more

Starbucks - Grande Unsweetened Green Iced Tea - Coffee & Tea Near Me - San Diego, California

This location had very friendly service on each visit. Starbucks is definitely a place where you know what you are going to get and its process is in place to ensure that you receive exactly what you order and get great customer service. They also have processes in place if you don't get 5 star service. I went to this location while visiting San Diego and my drinks were prepared properly and the service was great. This location was very dirty on each of my three visits. read more

Starbucks - Coffee & Tea Near Me - San Diego, California

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HORRIBLE SERVICE, my go to drink is an venti oatmik shaken expresso with 5 shots and extra oatmilk 3/4 and I got half of a venti cup with super bitter coffee that tasted like water. I KNOW how my coffee tastes. When I asked the lady to remake it which I never do as I am not a confrontational person and value peoples stress and jobs, she told me that that's how the drink is when I have ordered this exact drink in multiple locations and gotten it perfectly , I was very disgusted with her attitude and the fact that I had to go through all that and she was not able to remake my drink how I like it. O/10 DO NOT COME TO THIS LOCATION!! read more

The workers at this Starbucks are amazing! It's usually pretty crowded as it is in a very touristy area downtown near hotels, but always a positive experience! Today, I saw a man who repeatedly came in without a mask, complaining that his order was taking too long. The workers were incredibly respectful, asked him to please put on a mask, and said they were working on his order. He ultimately asked for a refund even though his order was nearly ready (by the time he received the refund it was ready,) then stormed out of the cafe saying expletives. The workers responded to a tough situation by "killing it with kindness," and did not stop moving and filling orders the whole time I was waiting. I've been to this Starbucks many times, and it's always the same. I wanted to make sure they received a review explaining my great experiences here to counter the one the mean man is probably going to post. I wish there were a way to give HIM a review. I bet he's a Dodger fan. read more