I just want to say thank you to the team members at the drive thru around 5ish yesterday..the girl that helped me had cute green eyeshadow and im assuming her shift lead or MOD...but I ordered a chocolate cake pop and a grande pumpkin cold brew...they handed me my order and upsized my drink to a venti and i later found out it was because they didn't have chocolate cake pops and I wasn't even mad I got two regular pops and a larger drink...but you guys have no idea how that made my night needed coffee soo badly I work long nights at Amazon and I've been exhausted from my week already. So thank you guys the sugar rush and caffeine rush was so worth it!..this location never lets me down. I'll forever stop by here. read more

My favorite location and go-to coffee spot in the morning. I mainly come here because staff is friendly & are patient with me. Plus they always remember my order! Always a pleasure to visit this location and definitely helps me get through the day. Great coffee with A+ customer service. Thank you, Eddie read more

giving it a one star because we went thru the drive thru do to the lobby being closed waited just to get a broken straw so I went back and knocked on the door due to there being more cars in the drive thru so the wouldn't open the door I walked to the drive thru window and asked for a straw and the workers gave me attitude all I wanted was another straw for my little brothers drink which i Found it dumb to have to do all that to get a straw read more

They take forever at this location and and sometimes the person taking your order at the drive thru is rude. Today for example I went to get a pink drink and had my kids with me, my daughter saw the unicorn cake pop and wanted one so I asked if they had any and the girl taking my order answered me with a tone -" no we no longer have that" like what does that even mean? Are they discontinued or did they run out? Due to her little attitude I simply said ok and just got my drink. I am a loyal Starbucks customer for 10 plus years and I think this will be my last visit. Gotta find myself a Dunkin or coffee bean even if I have to travel far. Good bye Starbucks! Y'all are over priced and have employees with an attitude! And mine you I never make complicated orders, everything I get is straight from their menu... just imagine if I did?! read more

No bueno! Attached is this site's definition of extra whip extra caramel.....pathetic at best. Cup is all sticky and you can tell it spilled over onto the sticker, or it got spilled and wasn't fixed. You guys are far better than this. Taking the second pic there was espresso in the seal of the lid that's spilled on my hand. Yup, must have been k Ickes over. Site wasn't busy when I ordered. Blah! read more

Starbucks - Coffee & Tea Near Me - San Jacinto, California

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I work right next door on the weekends so I always go to This Starbucks and they're really nice and friendly people especially John and Ashley, great service 24/7 read more

Great service and people working here they always go above and beyond I've been going to Starbucks since they started and living here coming to the same place seeing mostly the same people working here says everything read more

I used to hate Starbucks, but now I find that I love it, because it is everywhere, it is consistent, clean, and convenient. You could be in a crappy, ugly, dirty city, but the Starbucks will be immaculate and comfortable. If you are traveling and need to find a bathroom, it's there. If you are overseas and don't know where to find coffee, it's there. And there is always good climate control and good music playing inside. Their coffee on the other hand... ironically, I am not a big fan of their coffee. It's dark, bitter, and harsh. read more

Starbucks seem to the same each place I go with just a few nuances. The service here is good, could be better. Wait time is normal for Starbucks but could be better! Need to work on their morning cheerful voice!! read more

Starbucks - AWESOME!! Sweet baby Jesus that's good.. Wooooo - Coffee & Tea Near Me - San Jacinto, California

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Another year full of random drive thru closures and no it has nothing to do with pandemic issues. This has now been an issue 10/19 and 10/20. Lobby is open though. Pre pandemic this store also did this ALL of the time. It needs a manger that cares. read more

The baristas here are great!! They're always so kind and will often times recommend new drinks for me to try. It's a very busy location but I never mind the wait, people also need to understand that they're human and will sometimes make mistakes, be nice to them!!! Favorite location in town:) read more

Can I put NO STAR? The guy taking the order was discourteous, lacks empathy and proud sounding. It is New Year's Eve. And I just want to try something and told the guy that I am not even a coffee drinker. Maybe he has a rough day but still not a reason to show lack of having good manners. Just imagine, he just kept quiet when I asked him because I really don't know of the options he was giving me. When I got the order in the window, I saw except for the one in long hair, those were two very young guys. They should be thought about having good manners and proper courtesy. They need that in real life. read more

Manager is a rude bitch. Called about an Uber eats order that hadn't gotten a driver for over an hour. When I finally got a delivery person I called and asked if they could remake my drinks, on the phone she said "yeah I'll remake them for you....or I won't" and then proceeded to hang up on me. I called back and they used the excuse that everyone calls trying to get free stuff but I was very clear I just wanted my drinks redone because they had been sitting there melting for over an hour. Unprofessional and annoying read more

Just came by this location because the closing time says 11:00 pm it's 10:35 pm and it's already closed. Employees seating in their cars. Who is running this business? I see other reviews about this issue and obviously nothing has been done. Disappointment. read more

My family and I passed through the drive thru on a 100° hot Sunday, after 4th of July. I wanted to get a refreshing drink but sadly they were all out which is understandable with this heat. The lady taking our order was very nice and friendly, recommending drinks. The guy giving us our order, Mendi, was very friendly and talkative! He asked us how our 4th of July went. They definitely need a raise for good customer service. I'll be going here every time I come to San Jacinto :) read more

Starbucks - Guava Passion Fruit Drink - Coffee & Tea Near Me - San Jacinto, California

Usually a nice experience but the past few months the baristas haven't been too friendly. Today I visited via drive-thru and ordered a cheese danish and went home and they gave me banana bread. Now I'm gonna have to check my bags every time to make sure I get what I paid for. read more

ordered hot coffee and the drink was half way full. it was a grande and it look like a tall by how much was in the cup

I was having a wonderful day until I went through the drive thru. The person taking the order sounded as if he was mad that he has to be there. Furthermore, they messed up my drinks which clearly shows the person taking my order wasn't even paying attention. On top of that, my drink itself was missing the foam, even though foam is in the name of the drink. I am somewhat disappointed because this used to be one of my favorite stores. SMH my head. I asked for water w no ice! And guess what, I got ice! Such a hard drink to make. read more

The service at this Starbucks is always really friendly. My order is always correct (it's pretty simple, iced tea with no sweetener/syrup). I'll generally hit this drive through up on Friday nights on my way to charity golf up the road and the line is never very long. read more

Stopped by around 9pm through drive thru . I ordered the new steak & egg wrap and white chocolate hot. Wrap was ok the steak was a bit to fake for me to enjoy. Prefer. Bacon Gouda sandwich (my go to). Employee was very friendly and service was quick and there was about 5 cars in line with me. ample parking and located next to other eateries. Open late. read more

Why is this the only Starbucks where you can't run in and get your mobile order .. thank you for making me late to work this morning!!! They force you to go through the long line that is the drive through.. read more

I asked for two caramel frap, and I got something completely different. I was charge for things I didn't ask and when I told them, they didn't care. Worst customer service, not going back ever. read more

Starbucks - Asked for two caramel frap and got two coffee frapp with a lot of extra things I didn't asked for. - Coffee & Tea Near Me - San Jacinto, California

Drinks are yummy and atmosphere is cool. Have to get here the right time to get a decent seat for a plug. Love the specials too!! read more

Starbucks - White mocha java chip and midnight mocha frappes. The midnight mocha isn't that great. - Coffee & Tea Near Me - San Jacinto, California

This is the best starbucks ever. ALL of the employees make me feel like I'm important. They know my name and care if my order is correct. I travel for work, so I visit multiple Starbucks locations... they are great, but this location has the best customer service by far. Thanks guys for making my mornings read more

Customer service is good but this Starbucks has never made a good drink for me and I live across the street and come multiple times per week. Every drink comes with 90% cream and 10% coffee. It's as if the employees are paying for coffee and trying to maximize their profits. read more

Starbucks - Iced half and half - Coffee & Tea Near Me - San Jacinto, California

My favorite Starbucks, as it's closest to home ... but it's a hit or miss as to whether or not they get my drink right. Be sure to take a sip before leaving the drive-thru! read more

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When I go into a starbucks I only really look at one thing. How is the environment? Here, it's very Up and Down. First the basics. The coffee/chai/smoothie are all standard starbuck quality (which is either saying alot or not much. Just depends on what you define is true quality coffee). In my book, they're all tasty so if your rating strictly on that sense, you should be fine. But we don't really rate starbucks just on the coffee/beverages alone. Second is customer service. The workers here are all fine. They say hi, they get your orders out quick and, for the most part, they're pretty friendly. No problems there. Third is internet access. I think mostly all of the starbucks have updated their facilities with free wi-fi so that's also a good thing. Finally is the enivornment itself, which refers to the people that go there and the furniture. They have some seat areas which are comfy if you just want to sit there and stare into nothingness. There not comfortable enough to do any serious work (such as writing, going on your labtop etc.) cause theres no tables around. So your other option is to just read. Problem with the seating arrangement though is that they have you facing everyone and believe me, everyone has nothing better to do than to stare at you. Yes it happens all the damn time. They can't do work themselves nor are they comfortable to read so they just stare. So if you want to sit in the couch area, be prepared to either stare or be stared, read or don't read, and definatley do NO work. On the other hand you have tabled areas but alot of highschoolers or people who do not have labtops at all sit in these areas. So word to the wise, if you get there to do work and tables are open, GRAB THEM fast! If not, well you know where your sitting at (yes the couch area-see above). Last I have to mention about is the people. Really a mixture of highschoolers, some cool people, stuck up skanks, Gym Freaks (no not roid douche bags, but cardio/ elipitical chics) and finally just plain weird and i mean WEIRD people. Weird whether in personality, clothing style, subjects talked about etc. (Ex. Hot chic other day, seemed cool but then she started talking about what type of paper /Trees books are made out of.....K. GREAT conversation starter.) Theres really not much more to say after that. Overall though, good beverages, environment is ok and the workers are good. Stop in or don't. Either way you can't go wrong. read more

I have been coming here for the past three years and it gets better and better the staff make my morning and I've never had an issue. If for any reason my drink wasn't the way i likes it they'd re make it to my liking. I love the manager here and the staff are amazing they welcome me every single morning and they know my order the minute I walk in it's ready I want to thank you guys for being my go to coffee shop for the past three years read more

Allow yourself at least 20 mins even if you're the only person in the drive thru. I appreciate the fact that the coffee is made correctly and taste delicious. The customer service has been lacking lately. One evening I pulled up and the guy was saying " Welcome to Del Taco how can I help you?" I get it that people think jokes are funny, but I take customer service seriously. The laughing and joking was unprofessional. I thought at first it was a mistake until I sat in line the usual 15- 20 mins ( keep in mind I was the first car in the line) and he played the same joke on all the cars in the line behind me. Maybe if he spent that same amount of energy and dedication to working on his speed and customer service, people wouldn't be completely frustrated and posting reviews like this. Just a thought. read more

Best Starbucks in the Valley. Best service, best drinks, best people. Love the employees that work here as they are the kindest. Love is always added to your drink! read more

They seem pleasant enough and it's a good Starbucks. The issue I have, is I was in the other day and an employee (young male with dark hair) was visibly sick and coughing all over. He was making beverages and serving food. The law allows 5 paid sick days a year. Please stay home when you're sick! That's a health hazard to the public. read more

Dropped in after a long shift, they were very busy but the staff was seamless and very sweet! After a long shift as a first responder, their service and energy, especially BRITT, was a great ending to a work day. Keep it up guys, you're appreciated! read more

It was just something weird about the barista who is overly friendly it was very annoying. The iced coffee was great but her voice and yelling every time someone came inside wanted to make me pull my hair out lol read more

I love coming here every morning ! Deana is THE BEST! When ever she's working and I come in she remembers my name and has my mobile ready for me. Not only that she remembers that I have kids and asks about them, I could go on and on about her. She just makes the store for me. I wish I could give 10 stars ! read more

Terrible. An hour in the drive Thru!! Ridiculous. My drink didn't taste good at all. Employees need to be trained better.

Went here on mothers day, it was packed, but they still managed to get my order correct, which is great! The cashier was friendly even on a busy day. I got 4 venti frappes, one of them being free, and only paid $8. Overall, good service! read more

if i could give no stars i would. i had to ask for my brown sugar shaken espresso to be remade because i could not taste the espresso shots as it had more oat milk than espresso. when they remade it they didn't put espresso shots they just put blonde roast. if you weren't going to make the drink in it entirety then you should've advised you could not make it at all. why put in minimal effort if it's not going to be done correctly. read more

Ordered a Venti Iced Tea Lemonade Sweetebed with light ice. The person who took my order was Phoenix he was very friendly and thorough. However, Dyian the person who made my drink appeared to NOT be in a very good mood. Especially when I asked if she could use the shaker to filter out 2 of the 3 scoops of ice she put in my drink. She grabbed my cup in a manner that wasn't quite snatching but ure came close poured out my drink and remade it with less ice. She handed me my drink (never once looking at me) and mumbled have a nice day. My second drink had light ice but was unsweetened and had no lemonade. Instead of dealing with her attitude I went to Phoenix and he remade my drink the right way. I am a woman so I feel bad saying this but I will blame Dyian moodiness on her being pregnant and rate my overall visit as a 3. With hopes of my next visit being more pleasant read more

Starbucks - Clean store and well staffed - Coffee & Tea Near Me - San Jacinto, California

ordered an Iced caramel macchiato and got pure milk and caramel. could not taste an coffee, almost as if it were completely forgotten to be added in. read more

Starbucks - Iced Caramel Macchiato - Coffee & Tea Near Me - San Jacinto, California

Went through the Drive thru today and had the best customer service by the new employee Cassandra. Y'all I've never interacted with anyone like her she's so bubbly, full of humor, welcoming, and just has this great vibe. She went an extra mile, not even an extra mile she went two extra miles hahahaha I had a fun experience today! Please if the manager is reading this y'all she's a keeper Thank you again for your amazing customer service Cassandra read more