Stopped by for a quick drink while traveling. Service is fine, nothing exceptional. Place is clean. read more

Starbucks - Outside building - Coffee & Tea Near Me - Somerset, Pennsylvania

I have stopped at this rest stop location few times. Always had no issues. Drinks made as requested. Clean. Friendly staff. Little slow though!!! read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Somerset, Pennsylvania

Man this location is awful. Terrible service. Coffee is not made like every other location on the planet. It actually tasted like dirt. Disgusting. Unhappy. read more

Wife and I stopped in at the rest stop to get gas and food. We got a few pretzels and Starbucks. I had a veti mocha frapp with whip cream. The service was fast and friendly and the drink was made perfectly. I find with a lot of the rest stop Starbucks on the Pa Turnpike it is hit and miss on service and quality. I will go here again. read more

Starbucks - Coffee & Tea Near Me - Somerset, Pennsylvania

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Waited in line for over 5 minutes before anyone said a word. Two employees behind the counter and neither one of them would even look up to greet anybody. The drink was made correctly, but the customer service is not on par with most other Starbucks locations. read more

Located in a crowded rest stop plaza this locations is busy! The line was about 12 deep and it was about a 5 minute wait to order, but the baristas were quick and efficient. They displayed top tier customer service, and I received my drink within 5 minutes! Will definitely be visiting this location again. Shoutout to Mya who was busting her behind making drinks like a steam engine! read more

Starbucks - Coffee & Tea Near Me - Somerset, Pennsylvania

Worst Starbucks experience I've ever had. Got my drink made different then the usual. I get a Starbucks almost everyday and when I tell them that it's incorrect dude making the drinks said "I made it right". RUDE. AWFUL CUSTOMER SERVICE. Drinks taste like trash. They even messed up a simple hot white chocolate read more

Too many Starbucks in urban settings and at rest areas are old and dirty. This one was not bad. It was relatively clean and nice. The coffee tasted like real Starbucks coffee. read more

I am not a Starbucks fan, as I find their Pike's Roast basic coffee to be almost undrinkable. Whether this is intentional or not is subject to debate, but it certainly leads many people to order the upgraded lattes and caps to avoid the bitter/burnt taste of the underlying java. Starbucks knows how to make money, and getting the contract to put the mini café into the service areas of many state roadways was brilliant. Still, there is an obvious drop off in quality, service and choices in these small shops. Feels like the corporate culture does reach down to these far-flung outposts. I needed caffeine to continue on my way and did not want one of those super sweet caffeine in a can options this day. I held my nose and received a small coffee, loaded it with milk, and was on my way. It was what it was. read more

If you come in here at 7 am in the morning I'd say you get a good frappe with somewhat fast service (keep in mind they have to make the Frappuccino). I was on my way home from Philadelphia and this Carmel frappe was good after a bad bus drive (lol the bus driver got lost). It's not the best Starbucks on earth, but for being in the middle of Pennsylvania it is definitely worth stopping in the rest area and going to. It's not a 5 star place because the frappe could of been sweeter and I had to drink it on a not so good bus read more

You are now able to use your Starbucks card hare as well as well as earn and redeem reward drinks. Awesome selection of bakery goods, juices, sandwiches and fruit/yogurt cups. Food court style sitting as well as other eating options available . Open 24 hours for the option to get your favorite beverage any time of the day. read more

Pretty decent for a travel plaza starbucks. They have breakfast sandwiches which was a nice alternative to Burger King which was the other breakfast option available. Service was friendly enough and quick. There was plenty of seating as well. read more

$7.60 for a "Caesar" salad, what a joke. I don't know how they can call it a caesar salad if it doesn't have any salad dressing, only a small lemon wedge that is hardly enough to cover the top layer of greens. Salad contained romain lettuce, parmesan, "grilled" chicken, and the lemon wedge. Went at 12:30 and they were out of sandwiches already which left me this salad or veggies and some type of dip. Other rest area options weren't good either. I recommend skipping this whole rest area. read more

Nice place. They are good with getting your order right in a quick manner. I can count on one hand the number of times I wasn't satisfied with my order, and I go here quite a bit. The inside is nice and comfortable but I wish it was bigger because of how busy it can get. read more

It's Starbucks so good coffee like always. But service was rude and sucked. The cashier was serious a B**** with a huge attitude to everyone seemed like! Made me almost not want to order, too bad I really wanted coffee lol read more

A nice Starbucks with a caring staff. You'll get quality service with a smile. Don't read the yinzer reviews, you'd think it was the worst.

Rude service. Slow. Barista(haha) was rude when placing drinks for pickup. Did not take name and write on cups. Not up to Starbucks standards. read more

Stopped here on our way, the cashier was friendly but the bright red-haired girl was super rude to us and the person ahead of us. The guy in front of us asked for room in his iced coffee. There was no milk at the station. He asked the red haired girl if they had milk out (like other starbucks) . A flat "we have it back here" was her response. He then had to ask her again if he can have some extra milk on his coffee, she rolled her eyes and got the milk. Then she spilled the milk all over his hand when she was pouring it in his cup. My turn...she mumbled my coffee and slammed it on the counter. Never had such crappy service at a Starbucks. read more

It's starbucks! As far as starbuck's go, it's not the worst or best I've ever been to. The staff is very friendly at this location and they always seem to get my order correct. It did take a while to get my coffee and they really were not busy. The store is small and is part of a larger service plaza. . But it's always been very well kept and very clean. It gets a lot of people from the turnpike. read more

If 0 stars was possible...that's what I would rate this particular location. It is Starbucks so the product is typically good. However, the service at this location is the absolute worst. The employees here have no sense of urgency. This location is always so busy and the employees don't try to do anything quickly. They had a sign up in the middle of the floor when you walk in advertising some drinks. I waited in line for 20 minutes to be told they were out of one of those drinks. If they cared at all they would have put "sold out" on their sign. Also, it's always filthy. They should be shut down. read more

Worst Starbucks experience I've ever had, staff are slow and are clueless of how to function. Drink didn't even taste up to par to Starbucks standards. read more

I really do go to a LOT of Starbucks. This one is located at the South Somerset service plaza. As is the case with many of the licensed stores, you get a level of service and quality that is not really up to par. Ho Hum, it is par for course with this particular service plaza. read more

Coffee was standard Starbucks. Service was awful, especially from Alex. He was very annoyed about having to reload my Starbucks card. Even more put out at having to make me two drinks. The mumbling under his breath was not very customer friendly. read more

Not a coffee fan, but they offer a variety of other items to order. The teas they offer are delectable. The sandwiches are microwaved as you order them, so this is the only reason why I docked a star off. The cake pops are declines as well as the other sweets they offer. Staff are courteous and helpful. Never thought I would like a Starbucks! read more

Disappointing! Got the Caesar salad which apparently comes without dressing....they send you to Roy Rodgers to wait in line for a package of Italian or French dressing... (Roy Rodgers by the way sells a packaged Caesar with dressing that looks even fresher). read more

Horrible service - rude employees- didn't make the coffee drink correct - if they don't know how to make the drinks the correct way Atleast don't have a snotty attitude when they just charged $4.69 for a small little ice green tea latte - if U have a choice avoid this Starbucks they have much better ones along the turnpike! Guess good help is hard to find around here! I guess the ability to spell words correctly is not required for this job either - truly rude worthless staff just there to take your money and not give you the product you paid for and then treat you so rude as if your bothering them to lift a finger - maybe at this Starbucks they don't think the reason they have a job is because of the customer but someday if they have to get a job where the management actually cares about the customer they won't last long! read more

There is normally a long wait to order, which I can understand with the size of the rest stop, but my coffee was poorly made, as I had to ask for the Batista to wipe off the outside of the cup, and they gave me more whipped cream than coffee! read more

Service was so slow during my 15 min bus stop I had to bail out of line with nothing. Stuck almost 15 min in line just to grab a cold sandwich, and I had to leave hungry. Somehow, they had four employees in uniform, but couldn't manage to keep the line moving. Customers in line were grumbling. What a mess. Make sure to pack a lunch. read more