This used to be our favorite Starbucks in the area. We have gone there for years (and we were literally there several times/week). But lately they've really gone downhill :( There seems to have been a lot of turnover in staff, and the customer service is honestly now lacking. The wait time for drinks has increased and there doesn't seem to be much "thinking outside the box" ... it's lost its personable, helpful vibe. They've definitely lost our business. read more

this used to be the best Starbucks I do not know what is going on, but every time I get any kind of drink and ice latte a shaken espresso anything it taste so bad and bitter and burn. I don't know if something happened to their espresso machine and they can't fix it or if it's the new people making I came here for years and my drink was always so good but the last year it is not. now I am having to drive all the way to Gateway location read more

8/25/25 what? My drink arrived like this. None was spilled, I checked the bag which was sealed. Why is it not full? This locations is so hit or miss. I got a drink the other day that was amazing. And now this read more

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Love this place but use the drive thru. It is literally impossible to sit and carry on a conversation in this Starbucks. The noise level is deafening! Turn off the darn music no matter what corporate tells you! read more

I have been to this location several location just because it's convenient for me. There's never usually a long line in the afternoon which is nice.. I get the same drink every time but it's always made differently, although since it's a refresher I am not usually super picky. I do have to say that this location have never had the chocolate croissants since I've been been coming for the last year. Wah. read more

Clean Starbucks, good for doing some work and nice staff. Drinks... well it's Starbucks. You know if you know.

On february 26th, I ordered my first Starbucks of 2021. Which is a weird thing to say considering that, by this date in 2020, I practically had a Starbucks everyday. I use to work in this area of Springfield and would regularly visit this specific Starbucks. Since I was back in this neighborhood visiting, I'd thought I would swing by the old stomping grounds. The staff at this location has always been friendly and warm to me. Always greeting me when I would enter and then saying thanks as I leave. My wait time is never long and the store is always immaculate. That is who my 5 star review is for, the generous staff of this Starbucks store. Yes, of course, it's also because I love the Starbucks brand having been a barista myself for 8 years on top of already being a confessed coffee addict. But it's the staff that makes the experience worth while. read more

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This Starbucks used to be on 1661 Mohawk Blvd, next to Subway on Mohawk. It moved down to an old building, tore that old building down, and built a whole new structure. I have been inside---it's lovely, although it can be a bit noisy in there. I was not aware that it was a previous Wendy's. All I thought was that it was some sort of a fast food building that was abandoned. I remember when the Starbucks was at the old location of 1661 Mohawk Blvd, and that was the place where I got free Wifi until my Internet at my apartment was set up. Memories. I have always had good service at this location, and I haven't had any problems concerning my drink orders either. read more

This Starbucks just can't get it right ever is so disappointing!! Majority of the time I don't have time for them to fix it a second or third time. They definitely need better training here!! read more

Starbucks - This is what I was handed! Half a drink !!! - Coffee & Tea Near Me - Springfield, Oregon

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Every time I come here the I get the same thing. Each time it taste different which is hilarious but beside the point I'd at least like to get a full drink I'm paying for. This happens so often but today it really pissed me off. Like 7$ for 3$ worth to be missing LMAO read more

Starbucks - a cup of coffee on a table - Coffee & Tea Near Me - Springfield, Oregon

Decaf peppermint is always good! Fast friendly staff.

seemed nice I. the beginning, I was clear on my order the person plugging out order in said she had our order I repeated the order she agreed when mine came up it wasn't the size I asked for and my partners drink was never put in the order like she said he said he was waiting for his an they said they didn't get the order when I asked about my drink size she was snarky an said want me to remake it I said no I just would appreciate respect an she got attitude no I don't want you remake my drink with spit thank you an she walked away in anger I told her she needs to make sure she speaks to her staff about respect never coming back tot his one!!!!!! read more

This is our go to Starbucks in this part of Springfield. Other than a crazy parking lot it is a solid choice. They always get our drinks correct. read more

Starbucks - Latte - Coffee & Tea Near Me - Springfield, Oregon

Apparently a pour over is a pretty big deal here at Starbucks. Some Starbucks are professional and understand how to do it without it taking 15 minutes. You see if you just glug glug away and fill the filter you are now gonna wait. If you slowly drizzle the 22 oz of hot water it takes about 3 minutes. Then don't dare leave without checking to see if the cream and sugar got installed in said brew because finding out down the street really gets me going. Hope to enjoy coffee now that it just took 20 minutes had to be remade and then when j asked if it already had the cream and sugar " yes it's in the bottom" ok off I go..... well on second thought let's just take a peak in here.... oops it's black hmmm looking at the Starbucks pro ?? It's in the bottom they say... But it's black? Oh it's in the bottom they say again looking down at the black coffee and back to the blank stare a bit puzzled..... I give up wow just wow.... read more

I love this Starbucks because it's close. But it's a hit or Miss you if you order mobile. But that could be a flaw with Starbucks. They're a nice location but the baristas are slammed and then orders get lost or maybe stolen? I do keep coming back tho because the alternative is Dutch bro's LOL read more

I'm a long time Starbucks customer and this one is closest to my house, I stopped in on a Saturday morning. I was there with my wife who was shopping the cups on the shelves, I was standing at the counter and our server never said a single word to me. Meanwhile she did talk around me to a female coworker. When my wife came to the counter next to me our server conversed with her and still never said a single word to me. Our server had red hair and no name tag, I guess unless you're a female you can't get service at this Starbucks. Seriously disappointed and would suggest that Starbucks does a better job of making sure employees understand that they are in a customer service based industry and not ignore customers. read more

Awesome customer service! There was a confusion with my drink and they ended up remaking it twice with no complaints to get it perfect! Definitely one of the best experiences I've had at a Starbucks. read more

This is one of my go-to hangouts for uploading videos for work. Friendly staff, quiet atmosphere, almost never full. Outlets are perhaps a little on the sparse side, but I've always managed to find a table close enough to plug my mac in. read more

Starbucks - Not the fastest Starbucks internet I've ever experienced, but plenty fast for uploading decently large chucks of data! - Coffee & Tea Near Me - Springfield, Oregon

This would be a four star, however there is not a drive thru and it is not the easiest place to get into to get the coffee. I guess I should say, with a piping hot coffee, it is not the easiest to get out of either. Your typical atmosphere as any standard Starbucks, a few tables and over priced trinkets to buy. read more

Starbucks in my opinion is a lot better than duchbros and there snakes and drinks are so good

Love the convenience of this location in proximity of my work! Great friendly staff and fast but can get too busy, making maneuvering in the parking lot difficult at times. I'd give the 5th star if it had a drive-thru!!! read more

This location's costumer service needs some serious work. Normally starbucks has great service but not the one on Mohawk. This location is by my work so I go a lot and I've honestly had more bad customer service experiences here than good. I've placed about 20 mobile orders here and only 3 were quick in and out pick-ups (which is the entire point of mobile ordering). The orders are often made wrong and the required utensils are never with your items and you can't grab them yourself. It wouldn't be a big deal if there was anybody paying attention to that area of the counter. It takes several minutes to get someone's attention to get a spoon for my yogurt while every other location has the spoon with your order already. Same goes for straws, missing items, wrong size drinks. You often have to go get in line to get someone's attention which obviously makes mobile orders pointless. Even if you go through the drive thru, just the fact that staff aren't very friendly here is enough to make you want to go elsewhere. read more

Perfect place! Atmosphere makes this my go to coffee establishment. Great coffee and friendly baristas. read more

Starbucks - Coffee & Tea Near Me - Springfield, Oregon

Slightly bummed out that this location isn't a drive thru. While they seemed to be well staffed when I was there, it took quite a bit of time to give my order and get my drink... kind of frustrating when you are in a hurry. Lots of seating available for those wanting to have coffee there. As for the coffee, it was just as good as any other Starbucks. read more

Pretty much the only place in Springfield to sit down and grab a good coffee. Employees are great. Coffee is always done right.

Nice store, has lots of power outlets, Google WiFI. The tables are spacious, lots of windows. the bad: the bathroom is shared with Subway and is not as nice as normal Starbucks bathrooms. It closes down too early. read more

Coffee took along time to come. Only two workers for a Sunday? Luckily the coffee was excellent. Sad it is not a drive in like Dutch Bros. convenient rules out. read more

Staff are wonderful. Store is clean. Location, location,location. I am upset that I ordered my venti size favorite drink and bam!! screwed by corporate america again! My drink is now smaller than what it used to be and they cheated me by not filling it up...missing the top third of the drink. Decided I'm done not going to have another...ever! Sick of getting less for my hard earned dollar. read more

First of all don't come here mistaking it for a drive-thru. The drive-thru is actually for subway. Secondly, their staff is most certainly NOT friendly as stated in previous reviews. Usually a "thank you" is followed by a "your welcome" or "have a nice day" or both. I guess that doesn't apply here. Thirdly, drinks were poorly made. Overall, go to the Starbucks on Gateway. read more