Had a wonderful experience at this Starbucks. The service was great, the people were friendly. The service was also fast, we got our order very quickly. Most importantly, the vibe in the entire location is excellent. The decor is awesome very modern, a place that I'd like to come even work remotely. Lots of seating area. Even an outdoor area to go hang out. read more

Starbucks - Lovely spot by the window, comfy chairs facing each other. - Coffee & Tea Near Me - Tampa, Florida

Always been pretty happy with this Starbucks - parking choices can be less than optimal during peak hours and drive thru often wraps around the building but that is pretty typical for most Starbucks in the Tampa Bay Area. LOTS of seating options (when dining area isn't closed due to Covid) - this location probably has one of the largest dining areas I've ever seen at a Starbucks! Only drawback is when they keep mobile order beverages out of reach/unattainable, as that largely defeats the purpose of ordering ahead/efficiently. Also, recommend ordering via mobile app and running inside to grab it versus waiting in the drive thru. :) read more

I think hard before giving any business less than 4 stars during Covid-19 even chains. I certainly do not like to complain during these tough times. Again, I don't want to give any less than 4 stars unless the food/drink isn't good and it's pricey. I was so happy I can still get my veins pumped with coffee. I fell in love with a Caramel Macchiato that included .5 pump Caramel & light ice. The Caramel syrup is a nice touch in my opinion. The drink also includes vanilla syrup, too. When I went through the driveway, the person taking my order was patient as I deliberated between a coffee or a venti tea. I went with coffee because I needed the caffeine boost. When I went to pay, it was a seamless process. I use the app. To rack up points to redeem for the future. They also give away a FREE drink during your Bday, so I redeemed mine today. A couple days ago, a patron paid for my drink at a different Starbs location, so THANK YOU! The Barista was wearing a mask to protect herself and others at this time - very commendable! If you dine inside, stay 6 ft. apart. Thank you so much, Starbs, for always being there for me during these really, really hard times. I looove you! XOXO, Joy X. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Tampa, Florida

So far so good at this bucks. I was so excited to see another one with a drive thru...right next door to my dentist...it'll be hard to say yes to fluoride knowing that I'll want a latte or a peach green tea lemonade right after my cleaning. Now I have a starbucks in every direction that I leave my home. This can't be good for me! So, you know how they say sometimes you can go to a starbucks and someone in front of you anonymously pays for your order? It happened to me for the first time at this one! It really made my day, so I ended up paying for the dude behind me to keep it going. What was cool is I was trying the everything croissant for the first time (and it was just as good as it sounds) so my order along with my go to drink (toffee nut mocha) was a little more than my normal spend of no more than $5. I've only been in the drive thru, but already my service has been fantastic. I can't wait to go spend a little time inside when I'm not running around as it looks like a big one. read more

Worst Starbucks sandwich was wonky drink was definitely made incorrectly not the standards I'm used to also the barista needs to learn how to do her makeup better pick a struggle read more

This Starbucks is one of my favorites Cuz it's super close to my work. I haven't got far to drive When I need a little perk. This location is quite large. Though I rarely go inside. I usually do the drive thru So I don't have to exit my ride. Another reason I come here, They have the nitro cold brew coffee. But you need to get your own. You won't get even a sip off me. read more

Starbucks - Nitro cascara - Coffee & Tea Near Me - Tampa, Florida

Finally they opened a Starbucks within a mile and a really nice one at that. The location used to be a Chase bank. I'm going to just come out and say it, this is the nicest and biggest Starbucks I've been to in Tampa. Should I go ahead and reserve my favorite sitting spot now? Great spot for enjoying your favorite drink whether it's for a meeting, date, as a workplace or just to relax. There's a long communal table in the center and booths and chairs scattered throughout. Even the workstation for staff looks roomy. Starbucks really maximized the space with their consumers in mind. I'll see you here! read more

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My FAV and the BEST Starbucks in town and for the Westchase area. It's HUGE, tons of seating and the staff is excellent and super friendly. I love the fact that this location was the first one to offer the Nitro brew which is a must have/try. I absolutely love coming here to do some work or just to relax. Such an awesome atmosphere. read more

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This place is HUUUUUUUUGE!!!! There is so much seating, they should just set up a projector and screen some blockbusters! Not only is there a ton of seating, it comes in all different types: round, four person tables; longer tables with power outlets; solo chairs with footrests; booths along the walls; and backless, puffier, ottoman-like chairs. The area with the solo chairs is slightly removed from the rest of the store, so you can get your introvert on! Grab that prime seating behind the merch shelf and get some work done! The staff was super friendly. The barista did make my flat white a grande instead of venti, but he fixed it in no time and gave me the messed up drink as well. I LOVE when they do that instead of throwing it away! This place is going to be a local haunt for me for sure. I hope it stays this great as it gets older! read more

Great service as I was ordering something for my wife and wasn't sure what to order. To be hones what I ordered was not shown on a menu. Is there a menu of the drinks somewhere? What I saw were cold drinks. read more

The barista was so nice and helped to suggest a different drink after the pumpkin coldbrew was out of season. She wasn't at all bothered when I had a specific question about the rewards. Definitely come inside for a calm environment and a good place to work or chat. read more

I go to this location quite often because it's convenient and they always get my order right. I always get a venti white chocolate mocha with coconut milk no whip cream no foam long shot. I have gone to a couple of the other locations in both directions and it's always been hit and miss. Here it's is has been consistent so even if I am going the opposite direction I will go here if I need a quick caffeine. The staff is always friendly. On one day in particular I went in to get a gift card to do a giveaway. The barista helped me purchase the card and put it on my app so that way people weren't using my main card. It was very sweet. read more

Always happy with the service I receive at this facility. And the location is perfect for me, my only complaint is that they don't have enough cushion styled seats so that I can go there and edit for hours. Barista Sierra is so sweet she almost always gets my order correct and that's just the best customer service I could ever receive! read more

Every Starbucks location seems to deliver quality food and beverages, so they really only vary on their customer service. I've been to this location many times over the years, but unfortunately, this time was a real disappointment. I went through the drive-through mid-afternoon, which was surprisingly busy for that time of day. When I pulled up to pay for my order, I was shocked to see the staff member taking my payment was only wearing her mask half-on. Her nose was completely exposed, and it was barely covering her mouth. Given the extremely high Covid-19 numbers in the state right now, this is extremely concerning - especially by the staff member who deals directly with customers all day long. The second issue I had was how long it took to get my order and general customer service. From when the order was placed until I pulled up to the window took much longer than normal, even though it appeared the people in the cars in front of me had small orders (I didn't see them receiving tons of cups, just 1-2). There were at least two staff members preparing orders behind the counter (in addition to the one at the drive-through window), and they both seemed to be hustling. I'm not sure how many customers were inside, so they may have needed more help. It was the half-masked woman handling the drive-through who was moving slowly. I saw my drink prepared and set it down for her to pick up - she only needed to grab it and hand it to me. However, it sat there...and sat there... she took more orders from the drive-through... moved around a bit... then finally picked it up and handed it to me - almost like she forgot I was sitting there. The drink was perfectly prepared and tasted great (as always), but was dripping all over when it was handed to me. I had to ask for napkins, and the woman seemed irritated that I asked (even though it was obvious I needed at least one to clean up the cup). I had also ordered a cheese & fruit box, and would normally receive napkins with any food order from Starbucks. It may seem like something really little to complain about, but when your drink is dripping on you and in your car, napkins are pretty important. The food and drink I ordered would get 5 stars, but the service was more like 2, so I can only give them 3 stars overall for this visit. read more

Being open for more then 3 years now, I've been going to this location since it opened as it's very convenient for me. I've been there once, and it was closed. AT 4:50 IN THE AFTERNOON! I go there today, IT'S CLOSED AGAIN AT 4:55 IN THE AFTERNOON! First was on a Thursday, and today as a Tuesday. The app and the Yelp and every other site shows it's open until 10:00 PM or 9:00 PM. Come on! Edit your hours or don't run the business in general. You should be cooperating to the customers about time changes or whatever. Overall great service at the end of the day when opened. read more

Awesome Starbucks location, great staff and friendly place to get a coffee and hang out. Great new Starbucks location, check it out. read more

I ordered a cold brew w/ salted cold cream and instead received my cold brew with sweet cream. This has happened once before and chalked it up as just a mistake, but this is the second time! I suggest you always check your drink for accuracy before you leave the drive thru. read more

I think the managers were OK but they kind of wasted my time a little bit so yeah One of the candidates was only available a certain time so yeah I kind of heard the conversation so yeah read more

We are everyday regulars at different Starbucks throughout the Tampa Bay Area. Today we arrived at this starbucks and was one of 3 guests in the entire store, and the only guest in line. There were 6 employees behind the counter, doing various tasks. The ONE task the customer pays them to do however, they did not. And that is acknowledge us and take our order. We stood there like idiots for upwards of 3-4 minutes before anyone even looked at us or took our order. Then, and elderly gentleman behind us attempted at a refill, and stood there for close to a minute before anyone assisted him. Unreal read more

Jilliana was not very friendly- first I waited at the drive-theu window for 5 minutes and she never opened the slider to acknowledge me. When she did, it was 8 minutes past when my mobile order should be ready and she said "what's your name?". I had told her my name in the drive-thru 6-7 min prior and I was the only car there. They hadn't even started my order. They didn't have the syrup, despite the app showing it as available. After selecting an alternative, she made my drink. When delivering it to me, she never apologized for the delay or so much as smiled. read more

Best Starbucks I have been to in the Country. My wife and I frequented this Starbucks quite often while we were waiting to move into our new home and have internet activated. We sat in the lobby for hours at a time. The lobby is very comfortable, the staff is very friendly, our orders are always correct and done quickly. Can't say enough about this Starbucks. I have frequented several and this is the best one hands down. read more

This is hands down the best Starbucks in the area. It's huge, plenty of seating, and friendly staff. Per my conversation with the manager this is the new layout coming to the entire Starbucks platform. Very spacious and a great vibe. Starbucks greatly redeemed themselves with this store I guess as a make up for the train wreck that is the Race Track store that Westchase residents have had to suffer through. read more

Went through the drive thru for an iced coffee. The line was long but the service was quick. My ice coffee was delicious and the barista was friendly. read more

You should check to make sure the lids on your coffee you serve are on properly. Spilled all over the suede and leather in my 70k Lexus.. thanks for that. read more

I think I'm being generous with the stars. Yesterday I went to this Starbucks and got a caramel frap and I tasted the first two sips and after that it was like straight up ice. Wayyyyyy too much ice that I had to throw away my 'ICED drink'. I was not a fan and I am a fan of Starbucks. This sucks because the service was really good so I didn't taste my drink before I drove off or I would have asked them to definitely make it over. Honestly the worst drink I have had from Starbucks. read more

Amazing customer service! After starting my day accidentally losing a family heirloom and encountering disappoints and all before 1pm.... we stopped off at this Starbucks for a cup of coffee and some food to go with my broken heart (and what I thought was the beginning to a terrible day). After placing the mobile order my luck continued by my coffee being the only thing that didn't come through on our order... Luckily Oscar was the one at the counter and not only was he so nice and accommodating, he quickly made me my coffee. When I realized I forgot to ask to include the sweetener he offered to take it back and add it for me so I wouldn't have to bother adding myself after the fact. All I could think and feel during this whole experience was ... "WOW! So nice to see amazing customer service again!". I don't know about others but I feel this pandemic had hurt the customer service that we experienced from some companies and Oscar has revived it for me. His kindness and quality customer service really turned my day around. Thank you so much Oscar you did more than make my coffee today.... you made my day! read more