Asked them to remake it, and it still came out the same. My matcha was very grainy and not at all mixed into my beverage. I asked for light ice, but got a normal amount. I'm very sad because I've never had this issue with any other location. I had to stare at my large drink all day at work :( I could've rly used the energy boost during the busy Friday rush at my job. I also felt bad tossing it. This is the third time this has happened. I think I'll just switch to a different location, I suppose. Which sucks cuz this location is right next to my job, and I barely have time to go anywhere else. Oh well. read more

Starbucks - Matcha Latte - Coffee & Tea Near Me - Tempe, Arizona

Q: What kind of currency do astronauts use? A: Starbucks. I try not to be a Starbucks girlie-pop but sometimes they're just so accessible! And every now and then, they'll release something I just have to try. On this visit, I got the Chocolate Pistachio Loaf, Iced Dubai Chocolate Matcha, and the Iced Ube Coconut Macchiato. The Chocolate Pistachio Loaf wasn't warmed here and I didn't realize what a big difference it makes. This second time getting the loaf wasn't as good as the first. I think I'm over it now. As for the Ice Dubai Chocolate Matcha, while I still don't think it hits the Dubai Chocolate craving, it's a good drink. As for the Iced Ube Coconut Macchiato, it was good but definitely leans more towards coconut than ube (Or "Oob" as the social media video will tell you). That said, it's a decent location. Order on your app, pick-up your items, and you're outta there! read more

Starbucks - Iced Ube Coconut Macchiatto, Iced Dubai Chcolate Matcha, and Chocolate Pistachio Loaf. - Coffee & Tea Near Me - Tempe, Arizona

This location is a great addition to the shopping and eateries in the area. It moved from the lobby only location that had previously been directly across the street. The inside is huge and spacious and very inviting. The drive thru is fast and the baristas are friendly. Drinks are always made correctly. Food items too. I can usually mobile order near the Tempe Marketplace and pick up my order via the drive thru before hopping on the freeway for my in-laws to have dinner and play some games. Very convenient. read more

Slowest drive thru ever, everytime I come here i sit in the drive thru line for 10-15 minutes when there's only three cars. People are very nice and the drinks are always good but wish it was more efficient. read more

I want to start a campaign to convince Starbucks that they should start cleaning the tables in the cafe. I spend a lot of time here and the tables are never cleaned read more

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Kind humans that deserve a raise I was having a bad day and happen to tell the girls who took my order and they made my day at Starbucks where kindness radiates read more

I came here to try the pistachio cold foam options because another location was out of the ingredients. I really liked the taste and sweetness of the pistachio and it was an enjoyable drink choice. I came here because I had some Starbucks credits to use as well. Would I normally pay almost $6 for a small coffee, nope, never. Was it enjoyable and a nice one time order, yup. read more

Starbucks - Pistachio sweet cream - Coffee & Tea Near Me - Tempe, Arizona

I drive an extra 10 minutes to come to this location just for Bailey. She goes out of her way to make sure each customer leaves happy. She's the best! Whole crew here is great. read more

God this location is awful. I came here after class with my stuff to study, the staff member was extremely rude and wouldn't even look at me when I was speaking to them. Didn't order just left and won't be back. read more

What is going on here? Stopped for my morning coffee on my way from yoga to find that they were closed This location is a hot spot so I honestly want to know why they are closed until February??? There were so many people stopping by as I stood there taking a photo Almost begging them to open just to give me my Java. Jk Turn off the lights... somebody was home but, not opening the door here. Anyway, whatever is up with this location I'm hoping that they get it together soon! It's bad enough that other locations are shutting down completely with more new and improved coffee and tea shops popping up all over the valley. Js‍ Let's go Starbucks!!! Snap snap read more

Starbucks - What on Earth is up Starbs? - Coffee & Tea Near Me - Tempe, Arizona

I go to alot of Starbucks and this one is very convenient. The Baristas do a great job providing fast, professional service. This location is older, smaller, has no drive thru and the internet Wi-Fi doesn't work well. I would normally give it 3.5 stars for those negatives. However, I am bumping up to 5 stars since this is the first Starbucks I've ever been to with a plaque on the wall honoring a deceased regular customer. I think that's really nice so they get the big 5 stars. read more

Starbucks - Coffee and sugar plum danish - Coffee & Tea Near Me - Tempe, Arizona

This is the only starbucks i go to... the people in here are SO nice! I came in here and wanted to make my little sister feel better with a drink; she was having a rough day. My little sister is 8 and loves all things sweet and pink, but i didn't want to ask her what her favorite drink was because i wanted for it to be a surprise. So i literally walked in and said make me a sweet pink drink for my little sister who was having a bad day... and the girl who took my order couldn't of been more happy! We chitchatted like we were best friends while she made the drink. She turns around and hands me THE BEST DRINK I COULD OF EVER THOUGHT OF! It was like she knew exactly what my sister wanted! If you are reading this, and you made this drink, my little sister LOVED it and was so thankful! THANK YOU read more

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Wouldn't give me water after they had no food items in stock I could eat. Never going to this Starbucks ever again

very nice and great customer service, had some issues on the app and they helped me with it i don't remember her name but the dark haired girl was very sweet read more

These ladies are great, is Starbucks overpriced absolutely, do I like Starbucks as a business no, but the aristas are great and they make my cold brew exactly the way I like it. read more

My first stop when I came to visit my colleagues on my work trip. Came here to bring my colleagues morning drinks since I had a per diem. :) Atmosphere - 4/5 - Typical Starbucks location. The drive thru was quick. Staff - 5/5 - Friendly and helpful. I forgot to grab my receipt, so I had to come back later in the day. They were able to quickly reprint my receipt with no problem. Loved that. Food/Drink - 4/5 - Black Tea - Extra Sugar - 4/5 - I love really sweet things, and I wished it could have been sweeter. I am actually afraid to know the amount of sweetener was in my tea, but ignorance is bliss. Overall, I do not go to Starbucks much, but if I was back in town, I would definitely come back to this location. read more

Closed their inside but still took online orders. Wanted an online order for the timing

I LOVED the old location across the street. It was some of the best customer service I've experienced. Baristas greeted many customers by name. However, it just moved (March 2024) and my first visit was disappointing, though the inside looks nice. I ordered pickup mobile, so easy right? When I asked for a carrier for my 4 drinks and food, the annoyed barista did me a favor by pointing them out where I could reach them myself. It's 7am, I hoped this would be prime time service. Other employees stood in the corner chatting. Bacon sandwich had such little bacon I thought it was missing. Will only be back in coffee emergency. Hate to go Starbucks over local anyways, but I loved the old staff. read more

Employees are always friendly and super accommodating to my weird food/drink intolerances but Daymon and Amelia are angels sent from above. Thanks guys SERIOUSLY read more

Tentra green tea I always ask for 7 packets of honey some baristas make a face or murmur when I specifically ask for the packets. But at this location they're always nice and pleasant. This is my favorite Starbucks!!! read more

Starbucks - Green tea with honey - Coffee & Tea Near Me - Tempe, Arizona

This is the location closest to where I live, so when we're craving a nitro cold brew, we order from my Starbucks app and run in to pick them up. This location doesn't have a drive through FYI. There is plenty of parking. Because of covid, sitting inside isn't allowed and the bathrooms are unavailable, but there are still a few tables for use outside. They have friendly baristas at this locale. read more

The vibe in this place used to be great, but somethings changed recently, can't put my finger on it but I can see the staff is working really hard. read more

I'm not a huge Starbucks fan, but all my co workers live it. I came here to get some drinks for my peeps, and the girl up front was very helpful and friendly. I really appreciate when they can smile and have patience for you when you can be a bit indecisive or not really to sure what to order. She gave me a few ideas after I told her what I liked, and it my tea turned out perfect. She changed my mind about Starbucks so I will be back and try more of their teas. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

I had an amazing experience at this Starbucks I got a free drink for my bday and Sydney the Barista/Cashier did an excellent job with her customer service skills and she had a very friendly attitude plus a great smile so my experience for this Starbucks was awesome overall. The other Coffee maker/batista Tabitha also was very friendly and had a great attitude and good vibes for sure. 5 star rating I recommend this Starbucks to anyone who loves good customer service and a good experience overall...! read more

I love this Starbucks because the workers get my drink perfect every time and they are prompt! Whether it's cold brew, green tea frappe with shots of espresso, or a Caramel frappe with extra Caramel drizzy, they know how to do it right and quick! Note: I wish they had a drive thru. read more

Starbucks - Caramel frapp EX Caramel drizzy - Coffee & Tea Near Me - Tempe, Arizona

Good service is expected of Starbucks and this is no different. Not my regular location but stopped in for a early weekend treat. Got my regular drink and a pumpkin bread in honor of the unofficial holiday we call fall. Service was great and got my drink and was out the door. Heads up there is no drive through and the parking lot is a little small but there are farther spots too. read more

Starbucks - Inside area. There is also a couple of tables outside too. - Coffee & Tea Near Me - Tempe, Arizona

Went here for a nice morning with my two sons. Came into chaos, disorder and filth. Literal garbage all over the floor right when when entered. Had to wade through coffee cups, coffee grounds, food remains. Went to order ... none of the food was on display for some reason. Ordered some items and waited for our name to be called. And waited. And waited. And waited. Finally went up to see what was wrong. Had not even started on the order. Not coming back to this location. read more

Best Starbucks experience in Arizona so far. Ordered a caramel iced coffee with whipped cream and caramel drizzle. It was perfect, they remembered my name and asked how my holiday was. I'll be going back soon and plan on making this one my go-to. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

Have to agree with Andrew S. on this one - not good, not bad. The location itself is in a strip with some other shops, so this would be a good place to stop off and grab a coffee before shopping around. The inside is decently set up, but there is an extremely limited number of seats for the busy-ness level they face. They do have some extra seating outside, with misters to help cool it off in the hot summer months. The staff was nice and friendly. The drinks were well made and tasted as per usual. Overall: B A decent stop off before shopping the area, but may not be able to find a seat if you are looking to sit and hang. "A-OK." read more

I came in this afternoon and asked the barista if it would still be possible to redeem my free birthday drink, even though my birthday was last week. The barista scanned my account and told me that the offer wasn't available anymore but proceeded to give me a free drink anyway. Jacob M, thank you thank you thank you for making my day with this random act of kindness! I know the drink was only a few dollars and I was more than willing to pay, but your kind gesture truly put the biggest smile on my face and meant a lot to me. The world is a scary and dark place right now but little moments like this help restore my faith in humanity. Thank you Jacob!!!!!! read more

Did you know that Starbucks now offers free Wifi? You no longer have to pay to surf the net here. Amazing! I've been going to various Starbucks for years. Surprisingly, I've never been to this location before, because I am usually at Goldbar right across the parking lot. Recently, I found out from another Starbucks that they've dropped the charges for thier internet service. So, since I was a little burnt out on going to Goldbar, I decided to mix things up and come here for a change. The interior seating is limited. Not a whole lot of places to sit, especially if your trying to plug your computer in like myself. There is seating outside, but I try to avoid it in the summer if I can, even with the spritzers. I placed my order for an Arnold Palmer. After I paid, I sat down at my computer and waited for my drink....and waited some more...and more waiting. It wasn't until another customer told me that my drink was ready that I was even aware that the drink was done and just sitting on the counter. I was sitting, literally, right in front of the register! How could they not have annouced that my drink was ready? I sat there for a good 5 minutes! Its hot outside! I'd like my drink! Normally, I stand by the bar area and wait for my drink, and they will annouce when its done. Not here! Minus points for that, especially considering I was sitting right there! Anyways, I will probably be back to this location, but only as a back up to when A) Goldbar is full and I need to get online, or B) when I'm sick of Goldbar and need a change of pace. These situations happen on a regular basis, and its nice to mix things up every once in a while. read more

Not great, but not awful. This is your typical Starbucks. It's usually pretty average, however the last few times my coffee has tasted burnt. One time, they warned me saying it was the bottom of the batch but the two subsequent times I have not received such a disclaimer. Also, my recent Pumpkin Spice latte tasted strange, and my friend said it tasted like hot chocolate. Not good, but not awful. There is limited seating inside, but the patio makes up for it with various groupings of tables and chairs. I always see folks hanging out and talking - what I like to see at a coffee shop. No drive-thru, which is a let-down, though I like being forced to enjoy the full Starbucks experience sometimes. What brings me back is location, my caffeine fix, quick service and a new trivia question on the whiteboard every week! What is Philematology? The baristas here will know. read more

Starbucks is my ultimate go-to place for coffee. I don't go there a lot because I can't always afford it, but when I do, it's a treat in itself. Love their specialty drinks and the wonderful customer service I receive each time I go. Also, Starbucks is one place I love receiving gift cards from for the reason of treating myself or just something different from the usual. This location is always quick and reliable and I keep going back because their service is top-notch! read more

Big shout out for the incompetence that cost me an hour of my life that I'll never get back. You shouldn't make people feel grateful for returning money that your company stole in the first place. A free drink shouldn't result in a customer having to check the history of their account then contacting customer service to get money that's rightfully theirs. The entire attitude of the conversation was a bunch of BS and I don't appreciate it. Your items are overpriced and you don't value your customers because your incentives have changed for the worst over the years. Not happy. Why should I have to say thank you for returning my own hard earned money with no real apology, or hey! Let's make this next drink or snack on us for your troubles that STARBUCKS caused instead of blaming the customer. Unreal. read more

Asked for extra foam in my trenta cold brew. Got less than regular. Then they try to act like they made my drink right. Worst location ever. When I went in to tell them my coffee was made wrong they where rude, couldn't figure out how to use manners or say please, and overall had to ask me how to make my drink because extra foam was too challenging. Never returning read more

Grungy white guy with messy hair is very hard to communicate with, which is problematic when you work in customer service. I ordered, he got my order wrong, I asked for the item i was waiting for and he simply refused to explain. His back was to me the entire time. I asked about the missing item i ordered and had been waiting for and he just said, "it's over there" and i said no it isn't and he said (after I had walked back-and-forth several times) "then i didn't ring that up." What? You mean you got my order wrong? So I got back in line talked to a different employee. As he was working behind the counter I stopped him and said, "hey, you know you could've just told me." He pointed to the other counter. He said he didn't ring it up. At no point in time did he say he messed up and there was a miscommunication. read more

So I received super service from Caity(hope i got that spelling correct.... sorry to her if not!) She was extremely friendly and efficient. She also kept herself busy. I was there for quite a while and experienced a couple rushes which they both(her and her coworker) handled quickly. When it was slow though i specifically noticed Caity making sure everything was restocked and clean. If there is time to lean there is time to clean! Go Caity! The girl she was working with(unfortunately i didn't catch a name for her) also made my drinks fast and they tasted as expected. Thank you both for an exceptional experience! read more

The morning staff at this Starbucks are amazing. My mobile order is ready every single time and made to perfection. There are a lot of people that hang out in this Starbucks so seating can be limited. My only gripe is the lack of electrical outlets. Again, a lot of people hang out here and the two seats with outlets are the first to go. Maybe look into getting additional outlets or strips put outside for more people to plug in while they work. Other than that, I love this location and have been coming here almost daily for two years. read more

This is my favorite location ever! They are always so happy and just make my day. Dan is awesome! He has great ideas for drinks and just makes you smile! Great team here! read more

Please 'scuze my French in this review but I am pissed off. Cool cafes are hard to come by in the Valley. Tempe's Gold Bar is one of them and it's been here a long time. I go back a long ways with this one, having spent many late nights studying for the bar exam here. The fucking assholes who own Starbucks, knowing this place's popularity, decided to plant one of their cancer-like franchise locations in the very same plaza, just 10-20 yards away. An obvious attempt by a boring, uncreative national franchise to bully a local favorite out of business. Boycott this location, please. I think the local favorite gets the last laugh though. As I drove by the Starbucks in amazement at their hostile choice of location, it looked totally devoid of customers to me. The Gold Bar however is packed, and I had to sit at an outside table in the cold for 20 mins before a single chair inside freed up. There's a live jazz band playing at the moment. Life is good. Fuck you, Starbucks. read more