Drive thru can be ridiculously slow 45 min wait normally a 20 min wait minimal never fails....

DAyyyymn, man! Cold coffee at the drive thru...every time. I hit up this starbucks because it is easy access. Drive thru. Freeway access. Close to a number of restaurants. But when I got my coffee, it was just luke warm. Didn't taste it till I had driven off, so I was not compelled to say anything. My second time through, same deal. Forgot I got a cold one the first time so I didn't think to check it before driving off. but once again, just barely warm. If you like the foo-foo iced and whipped coffee drinks, this might be a good spot for you. If you just like a strong, large, cup of quality drip coffee then check out Pete's inside of the new Raleys or the Roasted Bean on 10th st in Downtown. You'll have to get out of your car, though. read more

This place is not longer worth going to. When you walk in they ignore you. You can stand at the register for 5 minutes or longer, they ignore you. When they don't fix your drink at all, and you bring it to their attention they do not apologize. I have had numerous bad experiences. They are too busy doing mobile orders to bother with real people. read more

I have been in the drive-thru for 30 minutes before I even got to order. The customer service is poor, there is no sense of urgency. I get it they get busy, but at least an apology when a paying customer gets to the window would be nice. read more

i was very disappointed today at 3:10 pm i was in the drive thru for ten minutes and when it was my turn to order nobody greeted me so i pulled up and the car behind me got greeted so fast. and when i pulled up the window the young lady was rude acknowledged that she skipped at the point i was upset for waiting so long and not being greeted to get my order and getting skipped i said i dont wanna order nothing nomore that girl was rude and was like fine like she was the one who should be upset no costumer service what so ever. can u guys put friendly kind people in the drive thru please. my first time being disappointed in that drive thru. im not happy. i hope u guys do something to change that. read more

I used to prefer going to this Starbucks over the others in town because I like to sit outside. Since July there have been a handful of times I was asked to leave my seat so they could be put away, but that we were welcome to sit inside. And now earlier this evening I went with a friend to get coffee and sit outside but the tables and chairs were already locked up... It was only 8:20pm! Last I checked Starbucks closes at 10pm? Why are they putting away tables and chairs so early?! And since when is it ok to take a customers seat from them when you're still open for an hr? I don't go to Starbucks all the time, but this has happened many times to me in the past few months. I think it's ridiculous. Paying customers should not be asked to give up their seat so tables and chairs can be put away before its closing time. read more

By far the worst starbucks I've ever been to.. drive thru could take up to 20 minutes, employees have no sense of urgency whatsoever. Also customer service is trash.. they don't prioritize mobile orders and you could be looking at them in the eyes and no will ask if you need help lol. read more

I'm a regular at this Starbucks...a little too regular. Staff is great and respectful. Haven't received any wrong orders in the drive through. There are some barista noobs that actually make good drinks. So if you are considering Starbucks in the area...this is a good stop. read more

Absolutely love this Starbucks location. It's never too busy and has a very friendly environment. Of all the many times I've grabbed a frappuccino, I've only had one not so wonderful experience. Other than that, this is my favorite place to study. read more

Starbucks - My usual study buddy - Coffee & Tea Near Me - Tracy, California

My girlfriend and I walked into Starbucks after a long walk and we wanted to get two drinks. I ordered a Venti Caramel Frappuccino and she ordered the Grande strawberry acai. The cashier notice something like I need to become more proficient and mumbling being a shot at me. It's a took about 10-15 minutes to get our drinks but I wasn't a surprise since this is a drive-thru location. There was a drink that they put on the counter that apparently was mine but they didn't say our name. When I picked up the drink it was not a caramel frappuccino. I cannot describe what kind of drink does is it tastes like coffee milk hints of caramel but not a caramel frappuccino it doesn't have whipped cream on it I assumed if I ask for a cappuccino it would have whipped cream but it does not. To be honest this drink makes me feel like I really need to go to the bathroom later and I think I'm just going to go to Quickly's that is down the street for a better drink. read more

Starbucks - This drink tastes really weird which makes me wonder why wouldn't they ask if they didn't know what kind of drink they were making. - Coffee & Tea Near Me - Tracy, California

I have been here many times and I would say that they get the order right approx. 75% of the time and unfortunately I always use there drive-thru. Another issue I have with this location is that they never seem to have a good selection of desserts, they are alway sold out. Guess they have such a good selection that they sell out or the person in charge of purchasing does not have their finger on the pulse of what the customers are ordering. 3 stars for being Starbucks, -2 for being rght 3/4 of the time and for always being out of desserts. read more

I visit Starbucks a lot. More than I should. When there is no one in line before you, it shouldn't take 25 minutes to get one drink. Also when you ask to use your earned rewards they should use the rewards. (Addicts like myself get a Gold card and a free drink every 12 drinks). read more

The drive through line is slow. Inside is a better experience. Quality matches other locations in town.

I'm a regular at Starbucks and it sucks that this one is closest to me on my way to work. They work so slowly. Drive thru takes forever and my order is almost always messed up. This location makes me want to quit Starbucks all together. read more

Not trying to degrade this store. I hope the district manager(Tess) and store manager look at this for tips. This store needs some improvements. I came at 2pm, long after rush. Sadly the morale and partner experience was lacking, probably bad management. Ellie was at register and probably touched her face 5 times and never even fretted or smiled a client coming in. The baristas are not attentive to incoming clients or anyone standing at handoff plane. Also the men's bathroom door lock is broken. On the flip side, the gothic looking barista(female unknown name) was very nice and made a good connection with me. The lobby was clean and so were the bathrooms. I miss coming here when Patty worked here and it was pleasurable. read more

I hate that I even have to give them one star. This Starbucks is one of the worst in the area... The Clover street store running in a close 2nd.. There have been several times I have waited almost 30 minutes for my drink. The girls are always rude and act like they don't have to assist me but that doesn't mean much when the store manager is rude as hell. read more

Definitely the worst Starbucks I have ever been to. Drinks are horrible, the staff is rude, and the management is a joke. I would recommend going to to the one on corral hollow. read more

If I can give a -5 stars I would! All white employees working so im not surprised they would be racist! I waited outside as the sign said 6 people only. At that time there was 7 people inside. 2 ppl came out and I went in with my 2 kids. The rude worker vanessa said they were at captiacy and my kids had to wait outside.. I guess cause the 7 ppl before me was middle aged white ppl it was okay!! I told her there were just 7 ppl in here.. can they just tell you what they want then they can go outside. Well like the bitch that she is she said NO SHE WASNT TAKING ANY ORDER UNTIL THEY WENT OUTSIDE! She also said WOW to another of her coworker.. she is luckily I didn't make the situation worse with all her rude ass comments.. We aren't from the area so we didnt know if there was another Starbucks around. If we did, I would have 100% performed to five my business somewhere else! If they really cared they should have someone directly the damn line..! read more

Love my Starbucks, but this specific location has the WORST drive-thru EVER!!!!! I've gone through PLENTY of Starbucks drive-thrus that are always busy, and this is by far THE WORST wait time! 4 cars in front of me and it seriously look 35-40mins to get my damn drink! Good thing I was in no rush for anything. But this always seems to happen when I go to this drive-thru. I always give them another chance.. never again! I'll stick to my mobile ordering for sure! read more

I went through drive-thru and ordered a coffee. There was a truck behind in line. When I got to the window, I waited. And waited. And waited. I saw 2 baristas preparing coffee but nobody ever came to the window. After close to 3 minutes, the cashier showed up with bags of sandwiches or heated pastries in hand. Why make someone wait who ordered just coffee, while the next customers food order is prepared? Very poor service for me, but not the truck behind me. read more

I decided to stop here on my journey...didn't want to take a long time do I went to the drive through.....I waited close to a half an hour....which defeated the purpose of the drive through. Each car that went through seemed to wait an extremely long time to just get their drinks. I think their drive through should be much faster! read more

Their drive through literally takes 30 min to get a coffee if there's 3 people in line. They need a better system of to hire more people. I won't be coming back here for a while! read more

Waited 15 mins for nitro cold brew. Employees are running everywhere without prioritizing orders. Several of them are chit chatting while holding orders in their hands. Waited several mins to order even though I was the first in-line with 2 registers. Didn't take my name so was confusing whose order was ready and who wasn't. read more

how am i suppose to drink my frapp with this straw from wal-mart, winco, costco, this is really a bad image for starbucks this location needs to be managed properly to have happy custumers. trust me on this one you will be better off in another location. read more

Starbucks - WHO AM I SUPPOSED TO DRINK MY FRAPP - Coffee & Tea Near Me - Tracy, California

It is your typical Starbucks, but the serve tends to be extremely slow especially in the drive thru.

Line around store and slow as crap it took 15 minutes for one car, I pay for a med size coffee not a cup of whip cream

Never had an issue with this Starbucks, decent dining area, drinks are out quick, friendly customer service.

Great place! Mochas and Fraps for me here. I love the drive thru. I am amazed that Tracy has two Starbucks with drive thrus which is excellent for people who have kids in the car and do not want to bother with having to get them out of the car. read more

Never been to a slow Starbucks! Till now! Been in the drive thru for atleast 15 minutes and now I'm late for work! Thanks. You maybe hire faster people. These people look like they hate their life! read more

Been going to Starbucks since 1994 this by far is the slowest of the slowest!! That's comparing other countries as well..lol!!

I just moved to Tracy a couple months ago. Was excited to see a drive thru Starbucks, it's so convenient for me with the baby.. But, every single time I order an extra shot, I pay for it and it NEVER comes in my coffee.. And it's not like it's easy for me to stop and unload the baby to complain, so I dealt with it.. Tried going back a FEW times in hopes that if I remind them at the window I would get the extra shot.. It's not that I need the caffeine that bad, it's just, I pay for it, and I REALLLY like the way it tastes when there's more espresso in my soy white mocha, it's heaven if it's done right! It's too sweet for me with out it.. But, I never get what I pay for here, so, I go to the Starbucks by safeway now. They never jip me of my caffeine, and I really appreciate that. #momsneedcoffee read more

The drive thru was as fast as its ever been this morning. Dane was friendly and helpful. Anyone that has lost hope in this location I IMPLORE you to give it another try! read more

Yes the Drive Thru can be a long wait, however, that is not what makes this Starbucks location. The friendly baristas, service and quality of my drinks are perfect. My favorite Starbucks to grab my coffee during my commute to work to SF. I haven't had an issue with my drinks being made wrong. Shout out to the Baristas for making my mornings that much better! read more

So incredibly slow.. just was not worth the wait.. left after 5 min in line.. and that was just waiting for one customer in front of me to get his order correct.. maybe they need to get more help with drive thru or in-store orders? read more

I absolutely love coming to this starbucks. Dane is amazing, always in a good mood. He makes morning start off right. He is always smiling and very helpful. I enjoy coming to this location. read more

This is THE SLOWEST Starbucks I've EVER been to. I watched and waited for 15 minutes for ONE car to be served three drinks.

I had such a pleasant experience at this Starbucks!! My fiancé and I went inside and the male associate taking our order was so friendly and bubbly. My fiancé wanted the Starbucks double shot, which as of today, doesn't exist. The associate suggested one of their new drink replacements and we went with one of his suggestions. After finding out that they were out of the oatmilk it comes with, he suggested an alternative milk and then gave it to us for free for the inconvenience! It was such a surprise and it really felt like they cared about our experience. He also advised that if we didn't like the drink, he would give us a different drink of our choosing. I know that's a typical Starbucks policy but it was nice to have that option acknowledged on the off chance that we didn't like it. The girl that made and gave us our drinks was super friendly too; she asked us if we had any plans for the day and we chit-chatted for a second about our day trip planned to Monterey. Side note, the restrooms are open, which is such a plus during Covid times when most restrooms are closed to customers. Totally recommended this Starbucks location to anyone!! read more

Good! But odd that there was only 1 indoor table capable of seating a group larger than 2 people.

Small store but they have a drive thru, so Im happy. Server was a bit rude to me and my daughter, but whatever, everyone has a bad day I guess. read more

The coffee is good, i just wish they could give better customer service.