Looks like they updated the interior at some point in the last few years. The place looks more modern. However, they got rid of quite a bit of interior seating. There is now only a single bar style row along the windows. I came as a group and there was no way to sit together to chat. The only alternative was to bake outside in the summer sun in their S and W facing patios. Ugh. The good news is that many drinks (hot coffee, ice coffee, iced teas) come with unlimited refills. Took full advantage of it. Tasty. read more

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I bought the Red cup from the other store today. We will be back soon. Nothing to improve! Your service are doing great! :) I was assigned to your site for the review. read more

I have been coming to this location for a long time. They recently renovated. I don't like the renovation no where to sit except outside. In the winter not so good to sit outside. I miss the way it was before. Lots of area for the workers but nothing for the customer. read more

On a Sunday morning ... the music is set at high volume!! forget trying to get a a quaint conversation going. I met up with a long time friend and tried to do a catch up session with her. We were almost yelling to get our message through to each other. other than that, the drinks are made well. Food is yummy. Service is with a smile. read more

Are all Starbucks the same? This is a fairly large, busy store. During the time I was there there was an almost consistent lineup. Service was quick, but there did not seem to be as much interaction with regulars as you see at other stores. Lots of seats, a long table down one window and a few couches. They have a large covered patio, with almost as many seats outside. The location is in a mall, so there is lots of parking. As clean as you would expect a Starbucks to be. Worth dropping into for your caffeine fix :) read more

Starbucks - The front of the store with part of the patio - Coffee & Tea Near Me - Vancouver, British Columbia

I got a regular tall dark with a little bit of milk and half of pack of white sugar today, normally if you just get regular coffee. The cashier will just get it for you since it takes 10 seconds. For some reason today, the cashier decided not to get it for me. He just put down the cup for the other employee to make, waited about 15 minutes. Then I saw someone just got a regular coffee but for some reason the cashier got the coffee for this person. Then I walked up to the cashier, asked him is there a reason you got regular coffee for that customer and you didn't get it for me! The cashier didn't give me an answer and just asked. What did you want in your coffee. For some reason he didn't write down little bit of milk and half of pack of white sugar. Wasted 15 mins for no reason, I should of just waited 10 seconds for the cashier to get my coffee. Not even a sorry from the cashier. read more

Starbucks is most convenient coffee shop in Vancouver. I usually go in and out. On Xmas Day, some Starbucks were opened. My girlfriend and I wanted to find a place for coffee and chic chat, we went to Champlain mall one. We found they're super busy while we sitting there. Long line up and all seating full. We had to wait for 5 mins to get a corner table and our coffee. Well... good to have coffee on Xmas Day. read more

I only came here since the people I was with wanted to (I don't like coffee, and that means I have to buy one of the more expensive mixed drinks). But I discovered their Vancouver Island Oat Bar! It doesn't have fudge like the other one, which makes it lighter and cheaper. For about $1, it was just sweet enough to be considered sweet (yay) and not too crumbly to eat in the car. read more

Starbucks - the outside of a starbucks coffee shop - Coffee & Tea Near Me - Vancouver, British Columbia

Well I always love my Starbucks coffee, but WOW, it looked like something out of a Sci-Fi movie. 90% of the people in the place were all sitting on their laptops. A very strange site to see. But the coffee was good. read more

I was just here and I was told To put my mask on while drinking my coffee, now how is that possible? read more

I don't always go to this branch, simply because of the bad service that is here. None of the baristas smiles, or look friendly at all. It seems to me as if they are all forced to work there simply for the money and/or the work experience, and they'd rather be someplace else. What really put me off was what happened yesterday: Usually, you're suppose to put the lid on your drink yourself at one of the little counters with all the milk, honey, sugar, stirrers and such. I had my large handbag on one arm and was attempting to safely cross over with my uncovered hot tea from the pick up counter to one of these little counters. There was another lady there who took up almost half the space on the little counter, and there was a Starbucks employee there taking up the other half of the counter, just rearranging the milk and the bottles. I stood there waiting for either one of them to finish, figuring that the Starbucks employee would soon be done rearranging and give me the space to land. The Starbucks employee finally looked up and saw me there holding my large handbag and a large up of hot tea with foam almost going over at the rim and said to me (quite rudely), "There's another counter over there you know." She pointed to this other counter that was at least another 9-10 feet away, and continued to rummage away. Yes, there is another counter....correct me if I'm wrong, but I'm the customer here...shouldn't the Starbucks employee move away just to let me at least put my lid on? And besides, rearranging bottles of milk and such, can't that be done another time? Definitely won't be coming back here. There's another Starbucks in this neighborhood that will be getting my business from now on. read more

Another HQ owned store located in the Champlain Mall district. I love this branch as the people who work here remember my name and who I am. This is a branch which I like as well because of the comfortable seating! This is the best place to study and not have other people to bother you. I love it! I love coming here often to grab a nice drink to go or either for here in my own personal cup. The staff here are friendly and I like this branch as it is located in a very good neighborhood. Everyone is nice and it really reflects off the staff. The place is very clean and tidy. The tables are never dirty here, which is a great plus. The staff are very attentive with filling up the milk here and they never have that disgusting smell of moldy milk. For sure the place has a friendly environment, and the place is kept tidy, and the people who work here are extremely attentive with their customers. They deserve better than a 5 actually!! :D read more

Your average Starbucks in terms of layout/size, but a terrible one to drive to, if anyone who has been here would know. It's narrow lot to begin with, then because it's at the end, you have to drive through cars backing in with the other businesses in this plaza, as well as pedestrians walking everywhere. Best VIP seating here are the 2 lounge chairs on the right when you enter, a bit more private than the mayhem in the back. read more

A few years ago, I would've given this location a terrible review. The people there at the time were not friendly and rude and very lathargic. There's since been a new batch of people (or that I've noticed), and a recent renovation and I'm glad to say that this place has made a turn for the better. This review wouldn't be glowing... but it's worth mentioning that I am a coffeeholic... and although there are at least 3 usual starbucks I usually go to, this being one of them, I feel like this is still the worst of the 3. I was amazed that one of them actually tried to make small talk with me the other day! The service and attitude I get from the other regular locations have my drink down to a science and know me by name, but this one doesn't seem to care. The only reason why I go to this one is because it's basically just outside my house. There isn't much to comment on the quality as it is basically the same everywhere so it's mainly the service that really prompts a review. read more

This location is quite small but in the perfect place, it shares the plaza with Booster Juice, A&W, Extra Foods, and Kin's Farm Market among others in Champlain Square. I live a few blocks away so it's convenient for my morning coffee runs on the way to work (especially if I'm late). Staff here are pretty friendly and efficient haven't experienced any major delays even during peak hours read more

I ordered through a Delivery app from this location, but regularly visited this location precovid. The food and drinks are always perfect and the location is clean. Delivery orders are neatly packed to ensure no spills. I also appreciate that they sometimes include a small tea buiscuit with my order, but maybe because it's Valentine's day. Nonetheless, I love the gesture. read more

It's just so useful to have a Starbucks just steps away from my house! It's your basic run of the mill Starbucks, they are all clones of each other anyways. When it comes to chain stores, I don't really have to much expectation other than consistency and this one meets that 99.9%. I don't even know why I am reviewing a Starbucks, but I guess this is more of a general review for all Starbucks. I like that I can get unlimited internet on my phone and a few hours on my laptop and I LOVE that they have introduced recycle bins to their locations. I'm not actually sure if this one has one yet becuase I haven't been in for a while. If they don't I hope they get on it soon, for consistency sake...or else I may have to come back on here and re-review them St3Fin read more

This Starbucks is always the go-to Starbucks after hiking with my friends. The main reason is because they have a considerably bigger patio area compared to other Starbucks, and it's great because we always bring three dogs. Parking here is simple because it's inside a plaza and there are lots of parking available. The inside of the Starbucks is pretty big compared to other locations as well, they have a bar top by the windows, lots of seating, and even a comfy sofa area by the entrance. The staff is also super friendly and they are usually very quick with my orders! The washroom is also very clean which is a pro obviously. Would I come back? Yes!! For sure! read more

Usually great service! Until today. Ordered a Venti Iced Green Tea Latte. I checked the website and also called in beforehand and asked what it was made of (Matcha, Milk, Ice - No Sugar/Syrup unless asked for). Watched the barista named NICOLE make my drink and pumped some type of syrup (x2). I asked what she pumped into my drink and she said "classic" I asked what that was and she said it "was a syrup and always comes with the iced green tea latte". I was confused because I confirmed on both the app, website and other barista that it doesn't come with that. I spoke to the cashier and he said "next time say no syrup". I know it's not a big deal, it's just syrup. I'm trying to avoid sugars and if I didn't see her pump that sht into my drink I would've drank it. I just threw it out because I didn't want to argue with them. read more

Ya this is the place to be in this neighborhood ! Great friendly staff that is well managed by Ruby. Everywhere is always clean and food is good, pastries are always nice. The coffee is served just as Starbucks wants it but it's the staff that makes this place just a bit better. They are friendly fast effiecient and work hard at what they do. They make it a community place with lots of regulars and friends stopping in or visiting with someone. This Starbucks is also very nice because it's south facing so it gets sun almost all day with ample patio space. There is also lots of plug ins located around the store for those who need to work on computers and the WiFi is decently fast to boot ! Sometimes there is a lack of parking directly infront of the store but within a short walk from other parts of the lot you are sure to find a place. Just be sure to obey that 4 way stop, sooooo many people just drive thru it. read more

This place has horrible customer service, actually it's only a couple of people... but they've been here for years. One guy in particular refuses to admit that he doesn't have the ingredients to make a drink, so he'll just throw in any mix of ingredients... even if I didn't know EXACTLY how my drink was made, I'd still notice the difference in taste ya know?? This has happened at least 3 times to me (each time I had to wait until he was near the bar, tell him the drink tasted wrong, then line up again to get a refund). UGH. PS: Why didn't I call the guy out when I noticed him using different ingredients? Well I have. He just goes on to make the drink anyway. He actually has to hand it off to me and start making other drinks and then go back to me and THEN he admits he didn't have the ingredients in the first place. PPS: I still go to this location sometimes after work because it's so close, but if I see *that guy* at the drinks station then I walk right back out. read more

Like any other Starbucks, it goes to show you that most of the times. You go in, order your coffee, say your name and get your order. Most of the time, you will get your name written terribly wrong. If I were you, just say a nickname that would be easier to say. Service was normal as expected, we know everyone is stressed out in the morning, in the afternoon and at night, but this is Starbucks in a nutshell. read more

Since this place is really close to my house, its easy for a quick caffeine boost and the staff is really friendly. I always get the white mocha black tea, definately try it. read more

Great place to go with friends. When I ordered a drink they we're always on time .The bad thind is that they dont serve breakfast GREAT PLCE DOE read more

I live across the street from here, and its a great Starbucks. Very friendly staff, who are willing to help if you don't know what to order. Clean and overall calm atmosphere. Only thing I will say is that it can get VERY busy (especially in the summer). Also the seating arrangements (which were just updated) are too close together and have limited places for people with disabilities to sit. Otherwise, one of the more friendly Starbucks locations, with the same old good Starbucks menu. read more

Great location for a nice cup of coffee!! The outside seating isn't crowded like a lot of other starbucks and there is good amount of parking space read more

This is one of my favorite Starbucks locations. It's right near the Champlain Mall complex. It's close to home and 'cause it's in a homely small neighborhood everyone knows your name. You always see your neighbors sitting and having coffee. It's more sociable being in a small casual district. No one is in a rush (unless you need to catch the bus), therefore, it's easy regardless of time of day to avoid the pretentious "I have 10 things on how to make my drink specific" diva complex. Demographic that comes here are mostly the elderly since there are 3 old folks home in the area and they're no fuss. They just want hot water and a tea bag or simple coffee. The staff always remember what I said the following day before and always ask for a follow up. I wait to get my SB from here just for the ambiance. My mom sometimes comes here when she does her shopping at Extra Foods 'cause she appreciates and feels comfortable not using the lingo for drink size or any other pretentious coffee language that comes with the culture. read more

busy location! but great service, and my drink is always made right. as a coffee snob who worked for starbucks for 4 years, making my drink right, or- fixing any simple mistake made by the barista without being a bitch to me, is all i ask for. read more

New red headed employee is very rude and always gets my order wrong.