The staff was very friendly here and the restaurant was clean. Once again I'm here collecting my Discovery series coffee mugs from every state I travel to. I didn't purchase any coffee or hang around, but the store was very inviting. I will say that it took me a minute to find this place because within a strip mall and didn't have the regular Starbucks colors we all recognize. read more

Starbucks - Still collecting my Discovery series mugs! - Coffee & Tea Near Me - Wallingford, Connecticut

The new Dubai mocca latte was very good first time in Wallingford. But each store does it a little different. Ordered extra cold foam , the topping and whip cream but it was barely one of each. So frustrating. Is it that hard to make it right. Not cheap. read more

Professionalism is the biggest issue at this location, please let me explain. An employee showed up to work with a visible half dollar sized hickey on his neck a couple weeks ago, which struck me as unprofessional. So I pointed it out to them while receiving my order. He responded that they was aware of the hickey and tried to hide it prior to work, which didn't work very well hence it being completely in eye sight because this barista is on the taller side height wise. However, not thinking too much of it I continued frequenting this particular store for weeks, never making much talk with anyone for the most part. My main purpose for coming is to attend a college course I have online and enjoy a nice beverage. One day last week, I ended up making the frightful mistake of following up with the employee on making sure to look professional while at work meaning covering or hiding any marks or hickeys from fellow coworkers and other paying customers if possible. As your appearance means so much and speaks volumes to the level of professionalism a business upholds. Well apparently the manager begged to differ. I did not get her name as she was too busy loudly accusing me of sexual harassment for inquiring about her employee showing up with a hickey in front of other patrons and then so rudely kicked me out of the store. Initially I was taken aback by her approach, she walked away without giving me a name or title. When I went to get a refund for my order the other poor barista's were clearly shaken up by the interaction that they struggled to compose their nerves enough to refund me without stumbling about. I even asked the fine young lady that was refunding me if she knew the managers name that had the black sweater on but she happened to not know it unfortunately. As I left the store property I began to realize that the level of professionalism the manager showed is almost coincidental to the level of professionalism she allows in her store from her employees. No longer was I taken aback or surprised. I became more concerned for other patrons that may face the same type of treatment and behavior so unfairly. I reached out to corporate about my experience shortly after. A fine young man by the name of Ethan handled my case beautifully and even gifted me $15 in starbucks store credit, which I unfortunately will not be using. I do strongly believe further training on professional standards and addressing customer or employee communication skills would do tremendous things for the team. Especially the store manager as it starts from the top down being in a leadership position. I love the desire to back up your employees but there is a correct manner to handle every situation and training can help tap into that truly important skill. I understand where I may have crossed the line. Never was my intent to offend or "harass" anyone especially sexually in nature. I also believe both the employee and manager knew this also. However, regardless of the complaint, the way this was handled was humiliating and disrespectful. As a manager, allowing employees to appear unprofessional and then taking it out on a paying customer is unacceptable. I will not spend another dollar with this particular store nor recommend them. On the verge of cutting out Starbucks altogether due to this experience. A couple things worth noting. The manager made a mention of her employees being uncomfortable if you watch them work. I just find that very curious, as someone who worked in the food industry in my younger days, you almost expect to be watched while you work as you're dealing with food and drinks. If you aren't doing anything wrong, I don't understand the problem with someone keeping an eye on their and others orders for the sake of safety. But take that tidbit as you like please. 7Brew is far superior in every aspect. For the sake of your peace, avoid this Starbucks on 893 N Colony Rd. read more

I come to this location VERY often and get the same exact thing very often and never have any issue with how my coffee is made.... unless kevin is the barista making it. I don't know if he doesn't know how to make it correctly or what but I think something needs to give for the sake of the customers who love your coffee. Thank You read more

The drinks are ok, but they keep writing "meow" on the cups. It's weird. Pretty sure this is not what corporate meant when they started this initiative. read more

Starbucks - Coffee & Tea Near Me - Wallingford, Connecticut

I don't know what the deal was today, but there were so many items listed in the app as either "not available in this store" or "sorry sold out" that I felt like having my once in a while treat was more of a chore than a treat. I did eventually choose to have a Java Chip Frappachino, but why were you out of so many options? read more

Starbucks - Coffee & Tea Near Me - Wallingford, Connecticut

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Awful. It's literally a circus at this location. I am unsure how they aren't embarrassed with their behavior and attire. Like okay yeah it's coffee, but you can still be and dress professionally. All I want is coffee, not a show. A circus and half empty cups of coffee. Every single time I go, they fill my cup half way. If I order a venti, and pay for a venti, I want a full venti. Not a tall in a venti cup. And they have the nerve to ask for tips. Usually when you ask for tips, you want to make sure you do the job correctly. Not only this, a tip for a coffee? Tip culture has gotten out of hand. read more

Not the first time I've been to this location. When I lived in Meriden this was the closest Starbucks (about 5 minutes away from the condo) My experiences here have always been very positive. The employees are kind and welcoming. I love the white hot chocolate (during the colder months) and my go to for a snack would be either a grilled cheese, protein box, or cake pop. As I headed to a Christmas Eve church service (I go to a wonderful church in Wallingford) it was a must that I stop and get a Venti white hot chocolate. A grilled cheese, slice of banana walnut bread, and a venti Pike Place were also ordered. A very kind man took the order. He asked if I'd like whip cream on my beverage to which I replied "just a little bit, please - thank you" He then said "you got it". He then repeated the complete order to me and the person I was with. We replied with "that's correct, thank you." The lady at the drive thru window handed the individual that I was with a venti Pike Place, a grilled cheese and banana walnut bread, along with a Venti hot white mocha. Mind you, I don't drink mocha beverages. She asked "what seems to be the problem" to which I stated I ordered a white hot chocolate. She thanked me began to explain what the white mocha is made from. I then replied with "I didn't order a white mocha, please correct this". She kept going on and on about the mocha and didn't seem to care about me and my feelings. Again, I said "no thanks, this is not what I ordered". I felt very misunderstood (I'm on the autism spectrum) and as if I was just a number to the Starbucks employee at the drive thru window. She came off as rude and the least bit helpful. The lecture about the white mocha and how they're made was unnecessary. I am aware of how they're put together. Her vibes came off in a way that was not one of someone who works with the general public. Moving forward, I don't think this Starbucks location is one I'll go to. The behavior from an employee pushed me away and made me feel as if I'm dumb. read more

We love this Starbucks, the drive thru is convenient, the baristas do a little trivia game with you in the drive thru sometimes. The outside chalk board is always a little extra happy to add to your day. They always get our drink orders right. Our norm drinks are: Iced Chai Tea Latte, and Black Iced Tea no water with Stevia. read more

Starbucks - a blackboard with chalk writing on it - Coffee & Tea Near Me - Wallingford, Connecticut

I prefer this Starbucks because of their reliable service. They are usually quick with their service and their drinks are the most reliable. I have never had an issue with this Starbucks and love going there to do work in the calm atmosphere. read more

I'm here at least 2-3 times a week and find the employees to be polite and courteous, and the service is very good. Many of the employees know me by name and also know my order, which I like. Occasionally the employee at the drive-thru will ask a "question of the day," and there's a chalkboard sign outside with nice messages, quotes, etc. Sometimes when it's crowded the service can be slow, but I feel like every Starbucks is like this, and if you have to wait unusually long the manager will come out and give everyone gift cards for few dollars off your next order. Overall clean, good service, and competent employees- one of the better Starbucks I've been to in the area. read more

The food was good but I am currently drinking a not-so-good coffee. They forgot syrup and also forgot to fill cup more than halfway haha. And also waited 20 minutes (there were no other customers). The end product doesn't taste like Starbucks coffee, I assume because they made all parts of it at random rather than following any type of Starbucks recipe. read more

My favorite Starbucks! The employees are always friendly, my order is always correct and the store is very clean. In the past 6 months or so it's been crazy because of drive thru lines being extra long and it takes a while to get thru due to this virus, but besides the added stress of COVID people need to realize Starbucks is not Dunkin Donuts. Making up your order takes time. Hit up this store when you are in Wallingford! read more

Quick stop in for an afternoon coffee. The barista was very friendly. The store itself was quiet with light background music playing. I placed and received my order in about 3 minutes. This is a contrast to my last visit here where the other barista was short and kind of rude to me and fixed my drink incorrectly after I had waited for almost 7 minutes with only 2 other people in the store. Glad to know she was a one off. read more

Starbucks - Coffee & Tea Near Me - Wallingford, Connecticut

The Wallingford Starbucks is the popular place to go in town for a cup of coffee, to study, or for those working remotely. This being said it is often busy. For instance today 12/30 at 10:15am (on a snowy slippery day) all but one table was taken with almost all seats being occupied. PLANNING TO GET SOME WORK DONE? Read below: *The overhead Music is usually always played softly, however as this store is often busy, I do suggest the use of noise canceling headphones for those easily distracted. *There are only 2 outlets near the tables, 1 near the arm chair seating, and at least one at the bar next to the door. If you are hoping for an outlet, be prepared with an extension just in case you can't reach these easily. CLEANLINESS: * The store and restrooms are kept well cleaned. * In cooler months you will need to wear your jacket or bring a sweater. As soon as the door is opened almost the entire store is filled with cold air. The employees have tried to ensure the door closes completely as in the past it had not, so they are completely aware of the issue. HELPFUL KNOWLEDGE: * There are 2 family style restrooms. * Drive-through available * They do offer children's high chairs, as well as accessible tables for those in wheelchairs. * They accept mobile pay through the iPhone app BEST TIP TO OFFER: * If the you go to the store and all tables are taken, there are many local restaurants nearby where you can get a quick, quiet, or cheap meal while things slow down. There are many options in walking distance. Including a Panchero's Mexican Grill within the same plaza. You can even get your car detailed or have the oil changed at the Scrubbin Bubbles next door while you get a coffee! read more

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Great experience in Wallingford SB. Consistency with experience is crucial and this store meets the Starbucks commitment! read more

Starbucks - Wallyworld - Coffee & Tea Near Me - Wallingford, Connecticut

I am a Starbucks customer 2-3 times a week. I go to Rte. 5 in Meriden or Rte 10 in Cheshire. My review of Cheshire is very positive! The Staff is assembled of extremely friendly and outgoing people. They are in a constant state of hustle to provide exemplary service to their customers. My orders have each been filled perfectly and in a timely fashion. Hats off to Cheshire Starbucks! read more

Not sure why this place gets such low marks. Always friendly and accommodating and have most products in stock. It's always clean and comfortable. Not sure what more you want. read more

Wonderful service, but it was so LOUD! It's been a while since I decided to try and work in a coffee shop and I simply couldn't. Please turn the reggae or whatever it was down. read more

Starbucks is my favorite for my everyday grab & go coffee. I live near a different Starbucks and the Wallingford one is by far my favorite. They have the friendliest people working their and even under high stress (long lines in every aspect during the pandemic) they remain cool, calm & collected. They make me happy! read more

28 minutes to fulfill a three drink mobile order. Barista couldn't have cared less. We love Starbucks, but will never go back to this one.

It's may 26th we placed an order online and got to the store. There were signs up that they were unexpectedly closed but there were a half dozen inside. We had just bought the drinks and when I tried to get one of them to speak to us they all, in mass, walked away from the drive thru window. Could they be any less professional? I think not. Extremely annoying read more

Coffees are decent and staff is nice but I got this coffee today and the cup was filled with grounds at the bottom. I ordered the easiest thing on the menu read more

Starbucks - Black coffee from Starbucks filled with grounds - Coffee & Tea Near Me - Wallingford, Connecticut

Check your order before you leave!!! Twice this week (I'm only here for a hockey tournament and don't live here) they've messed up my order. Yesterday we placed an order on the app for pick up. It was a large order and one of the items was classic oatmeal. What I love about it is the nuts packet. Totally missing from my bag! Grrrr. Then today I ordered a short decaf coffee with extra half and half and a packet of sugar in the raw, ordered at the drive thru. The lady taking the order was amazingly nice and professional, like an airline attendant. I got a cup of decaf alright, but before I checked and had already driven away, I opened the cup, and no half and half. And no sugar packet!! Just half a cup of frickin' coffee (you know, withe enough room for half and half, but they forgot the actual half and half)!!!! Wth!! read more

Never ceases to amaze me how people's expectations of a Starbucks are so boojee.. Sometimes it takes a bit longer to make a drink because you ordered the one with 25 different steps to make it? Or possibly because they need clean out the machines/cups/blenders to make yours while remembering all 109 steps to make the complicated drink topped with a heap of whipped cream. Perfectly acceptable service with a smile here! Drinks were made to complicated perfection. read more

Baristas are friendly, most of the time my order is correct. Nice atmosphere for getting work/homework done. A long dining table is nice when meeting a group of friends. TIP: don't bother trying to get out of the lot by the actual Starbucks exit - you'll wait forever. Go through CVS & exit that way at the light. read more

I stopped in today while waiting for something at nearby CVS - found the staff to be quick but not brusque, informative, and very friendly. Thanks! read more

Overall, service at this store is consistently slow and orders always tend to be wrong. Staff is friendly and tries to "connect" with customers by asking a question of the day but I wish more time was spent making sure that orders are entered into the computer correctly/made correctly. Go up the road to Meriden Starbucks to save time and any frustration. read more

Great place in town to receive great conversation from the baristas while buying my favorite drink: the Nitro cold brew. The staff is amazing, quick, and efficient! read more

The Absolute worst Run Starbucks I have ever been to. The lacsidacall employees rarely have your order ready for pick up. I use The Starbucks app to order to save time. It is always a gamble when I order from this Starbucks. My latest purchase, which was a Coffee, was not ready for 15 minutes. Along with the price increase recently at this Starbucks, the horrible service. They all seem never in a hurry to serve read more

I understand with everything going on with covid hours change and businesses are during their best. However I just waited in the drive thru line for over 20 minutes with a huge line of cars behind me as well, waited at the intercom to order for a few minutes, and finally drove up the the window because no one was answering to see a sign saying their hours are from Wednesday to Sunday 2:00pm-7:00pm. I get it their hours had to change but post it on the internet or even put a cone in the middle of the drive thru saying the hours have changed. I love Starbucks but that is just not professional. read more

Have been coming here for about a week everyday because im in the area for buisiness staff very freindly and the drinks are good however the place is dirty theres cobwebs under chairs in seating area. the glass cases and doors havent been cleaned in a while you would think this would be done on an every day basis. read more

store is fine. Beware the Starbucks reward card, values on the cards do not update. Amount you think you have is not what the app shows. Another annoying feature is the awards have a very quick expiration. Not worth the effort of having a card! The store does not have decaf coffee ready, only through a pour over and only piles peak, all other varieties are not available in decaf! Really, they call them selves a coffee shop! read more

Literally the slowest Starbucks I've ever been to... should not take 20 minutes to get a coffee.

Hate to complain about something so petty... but this location is SOOO slow. I'm currently in the drive-thru and this is the 4th time in a row here I've been in line 10-12 minutes. I've just never been to a location with this issue, and it seems it wasn't just a "fluke" or a "bad day".... it's pretty consistent. Will be traveling a short distance more to another location from now on. read more

This location is EXTREMELY slow. Staff is friendly but mobile, drive thru or inside ordering expect it to take 15min, never a quick stop (and I order iced tea or coffee nothing crazy) read more

Used to really enjoy this Starbucks but now they don't open until 7am. Working people need to be at work by 7, 6:30 would be a time change to make but 7am is just ridiculous. Also unless you get a cold brew any sort of latte or coffee is ALWAYS burnt. When you pay 5.00 per coffee its completely unacceptable for it to be burnt. read more

I feel that this new location does not deserve the very negative reviews. Whenever I go there they're employees are always friendly and accommodating. Kim even created a combination strawberry acai and white iced tea for me because I don't like coffee but the strawberry acai was too sweet. I think they have worked out the kinks of a new location and are really fantastic. The people that work here are really quality. read more

I stopped by on a Thursday night to buy a pound of coffee. I asked for half of it to be ground for a French press, half of it for a flat paper filter. He did that and then put both of the grounds in the same bag. When I told him this was wrong he just smiled. Wasted $13. read more

This location very very slow . I order from mobile applications it tell me take about 3-4 minute I can get my drink but took my 20 minute for waiting to get it I can't believe it. And very bad Services too I have very very sample question with staff how it work about happy hour ? He told me he don't know how it work he only took order and make the drink and he give me looking dirty too no services mild at all if you don't have time for waiting go Meriden or North Haven better read more