This was a convenient location, but it is just wwaayyy to much to to have to download the app, add…read moremoney, and put in the machine number. I downloaded the app, and it kept saying my phone number had already been used, even though I've never visited one of these before. The lady that worked there was helpful, but ended up entering the wrong machines, so I had to move all my laundry. Plus, the fact that you can't pay exact change unless it's with the app was a rip off. It was a clean space, none of the machines were broken, the dryer dried everything in one round. So that made it a worthy trip. But seriously, Queen is going to lose clients just like me by over complicating things.

Needs a bar to drink while washing. Very loud with kids running amock! Management needs work.read more

Staff is extremely friendly with a great turn around on products. Attentive to the stains I had on…read moremy clothing and honest about what to expect after service! Would definitely recommend.

Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

Very clean place. Some new washers, and new dryers. Unfortunately the parking lot is tiny and…read moretight. It can be hard to get in during peak times.

It's a pretty clean place. However, like other reviews state, you have to get a wash card to use…read morethe washers and the prices are always random numbers, so you can never get to 0. Honestly, that's why I continue to come, I have money on my card. The bonus is if you load $20, they give you $1 and I believe you can turn your card in for $1 (don't quote me). Also, they dryers are hit and miss. Some work, some don't. Most are 10min. but then there are a few that are 20min, 30min and 60min. They are randomly located-fyi. The internet it slow so don't plan to watch Netflix. I won't give it 2 stars because I have yet to find a cleaner place to wash in Dallas/Lancaster...

Clean. Great 30…read moreminute wash. My washing machine at home broken. First time in a laundromat in 45 years. People there very friendly! Lots of machines and dryers.

Had to come here after my washer broke, and I was honestly impressed. The place was very clean, the…read morewashing machines worked great, and the free dryers were a huge bonus. There were plenty of tables for folding and lots of carts available, which made everything super convenient. Definitely one of the better laundromats I've been to -- I'll absolutely come back if I need to.

Before I arrived I loaded money on to the app. When I arrived I saw signs posted COINS ONLY No…read moreApp. I immediately asked the clerk Brittany I see the signs if she could start the machine being that I loaded money on my account. Brittany: No! It's new owners. We don't have nothing to do with that. (With negative attitude and waving her hands, shaking her head, with a smirk on her face). Me: I understand but how am I supposed to get my money back Other Clerk: You can try calling support Brittany: Rudely said... I can't start the machine, you need coins. Me: OK. Thank you. I'll call support as well. I will not return here with rude staff. When Kenya works she is also nice. Always has a supportive demeanor. Brittany rude, unprofessional, no passion. Her tone, body language is so negative. I will spend my money somewhere else. Even if I need to travel further OR buy my own W/D. ​

Fantastic location, clean and well maintained facilities!! The attendant was friendly, said "Good…read moreMorning" and provided help without asking! She helped with an error code (ED...) and told me to jiggle the handle and it cleared. Great spot for traveling folks who need a place to wash. $4.00 for a small washer and $1.00 for 40 mins dryer - great value!! Have larger and xl washers too!! Clean location with a bathroom.