Review for Isabel - European Wax Center, Hillside, IL…read more I have written many reviews before, but none as important or personal as this one. On Tuesday, September 30, 2025, I came in to see Isabel at the Hillside European Wax Center. She had no idea at first what I was going through -- I had just experienced the unimaginable loss of my mommy, sister, and brother-in-law in a tragic murder-suicide that happened right in the community where she lives. During my appointment, I received a chin wax, eyebrow wax, and tint in preparation for the funeral for my mother and sister on October 4, 2025. I broke down crying as I shared what had happened, and in that moment, Isabel showed me a level of kindness and compassion that went far beyond anything expected in her profession. At the end of my visit, Isabel gave me what I believe was the amount she had earned in tips that day to help me in any way she could. It was an act of pure selflessness -- something I will never forget. In a world where genuine compassion can be hard to find, Isabel's actions reminded me that there are still truly good-hearted people out there. What she did went far beyond business -- it was deeply personal, and it touched my heart in a way words can barely express. Thank you, Isabel, for your kindness, empathy, and generosity. You didn't just provide a service that day -- you gave comfort to someone who desperately needed it. That visit will stay with me forever.

I've been to the Hillside location a few times. I've been fortunate to catch them during training…read morefor complimentary services. My trainee was Gabby/Gabriela. She was great! She was quick and precise, also, very personable throughout the waxing. She will do great; I believe she will be at the La Grange location.

I've been going there for awhile and have always been pleased with my service. The staff is always…read morenice and the facility is clean & sanitary.

**Second Update**…read more I was forced to have my toenail removed completely, as there was simply no medication or procedure powerful enough to kill the otherworldly fungus I picked up from 7 Day Spa. It's been nearly 6 months since it was removed, and it has only grown back about 2/3 of the way. With any luck I'll have a full toenail by the end of sandal season this year. (Insert eye rolling emoji here).

I should have done this a long time ago!…read more I went back in April and I was so impressed and taken aback to be honest. Making my appointment for a brow wax was really convenient and online. Next time, I'll just dm Nicole per her instructions. Yes, there will definitely be a next time. She's that good y'all. Anyhoo, let me start with what happened when I arrived. As soon as I walked in, Nicole walked up to me with the biggest smile on her beautiful face and with her arms wide open as she welcomed me in! I was shook because I am totally a hugger and I appreciate how kind and caring and what a guru Nicole is. She is so sweet. She's also hella gorgeous. Nicole took her time and also I wasn't sitting there for hours either. When people are experts at their craft, you just know you're in good hands. Also, the place is pristine and spotless. So clean and aesthetically pleasing. The volume level is perfect. Not too loud. Super chill vibes. I cannot wait to go back!!!

I take my 14 year old to school to her to get her eyebrows waxed regularly. She does an awesome…read morejob, so friendly and always professional. Highly recommended!!!

I've been coming to Sue for over 10 years. From her location in Westchester to La Grange I'll…read morefollow her to the moon and back as long as I am near. As a black woman who is prone to ingrown hairs, has skin moles and skin tags, sugaring was the only thing that didn't rip my skin tags or moles off of my skin and also almost NEVER suffered from ingrowns ever again. Sue has seen me from college to 9 months pregnant a few days before delivery. You will NOT be disappointed.

very rude right off the bat. I called and asked if they offer sugar waxing. She responded all…read moresnooty Uhh yes we do, but not for males and we aren't accepting new clients and hangs up. I was calling for my wife and this lady just hangs up on me because I am a guy. I felt very disrespected. I will not recommend this place to anyone.

I really, really love going to Patrice!! Last night I had the opportunity to try out two of her…read morenewer services - Sleek 3D Brows and Lash Lift. All I can say is WOW! I have had major eyebrow issues for years and cannot grow them in for anything. Now they are full and don't need to be penciled in at all. This morning was my first day with it and my makeup routine took literally 5 minutes because my lashes and brows were done! I couldn't be happier and look forward to seeing Patrice again soon!

Can someone please tell me how to get in touch with these people? I purchased a Groupon a few…read moreweeks ago and called them last Tuesday to make an appointment. TWO DAYS LATER, someone called and left a voice mail message. I returned the call - NO ANSWER, just a machine. I left a message and no one has returned my call. Trying to reach Groupon, but no luck. What kind of business is this???

I am extremely grateful for Brennan. I've been coming in for the past few years, but no where…read moreclose to as often I would like. They always do a phenomenal job, and it's well worth what you spend. The past two times I've come in, I've had an appointment with Catherine. She is amazing. She has gotten every knot possible out of my back, even ones I didn't even know existed. I've also been extremely happy with how they've treated everything Covid related. I've been in twice since everything has started, and I've felt extremely safe, and not hesitant whatsoever. Thank you Brennan!

I had a massage last week for our hour and a half now I got one for hour. I was very disappointed…read moreso that that is not what I wanted.

Kara is fantastic. She gives the proper facial for my skin needs. It's so relaxing and…read moreregenerative. I can't say enough about Kara.

Kara is so quick with her waxing and I appreciate that! She makes getting your back waxed so easy!read more