Regardless of any of the negative reviews, i went ahead and tried this place. Man, was i blown away. Not only did they answer all my questions, make me feel comfortable and did a wonderful job on my dog spay they have great prices too.... I left a message and then they called me back and left a detailed message on my phone of when to come in and what to do prior to the surgery, I did not have to call them back, it was all arranged. (also you don't need an appointment to see the vet or get shots, you just come in during clinic hours, WOW) Included in the spay, was an exam, pain injection, antibiotic injection, nail trim and the removed some fox tails from my dogs ear. That must have really hurt my dog to have them in there. They said i could come anytime for them to look in my dogs ears just to make sure they did not get in there again, for free...also...the nail trims are for free.... they also say the things that i wish i could tell the world. I have rescued a dog or two in my day and i never adopt a dog out without it being spayed or neutered. Never have I been so informed by a vet staff. They were wonderful, and gave all information in writing too. I was listening to them talk to a couple other people, one was a back yard breeder that thinks it totally ok to put a family member through the breeding process 3 or 4 times, but they don't even spay or neuter their pups before they go to their new homes, no wonder the shelters are killing so many and if this is an acceptable way of pet ownership i have been misinformed. If making more puppies while shelter animals die, shame on them, and thank you Linda for telling them so. (You can go on the Riverside County web site, and look up their statistics for their euthanasia rate and it equals to about 100 dogs and cats being put to sleep a day, A DAY!!). Linda went on to tell them that their pet could get fatal conditions (Pyometra, cancer etc) if they don't get them spayed or neutered. Never once did they even show care on what was best for their pet, they just wanted the money on the pups they sell. Wow, i guess they are not educated, or just neglected to do any research, or just don't care...I hope some of what Starlight Clinic said sunk in...any way, the other client just wanted rabies, and no other shots, REALLY? Rabies vaccine is the law, but what about Parvo? Distemper? Kennel cough? and WORMS? yuck...they have all four shots for $45.00, that is good for a year. They sat with the client almost begging them to get at least a Parvo shot for an additional $10.00, but i guess they have designer shoes to buy or beer and cigarettes. The dog owner actually said their dog does not need it. Sorry for such a rant, but I read these reviews and have met the staff and saw Linda in action. It may be too much for the public to hear the truth. People always get real upset if they are being told that what they are doing is not good pet ownership practices. But I really hope they learn and if you need the low cost prices and help for your animal, you will want to try Starlight Clinic .. No, they did not pay me to say that, just in the short time i was there, i also found out they offer credit to low income people, and pay for some of the treatments when people cannot afford it...WOW Anyway, I have no problem with someone informing me of what is best for my pet, and taking my sweet little time explaining it to me. THANK YOU STARLIGHT CLINIC FOR TAKING SUCH GOOD CARE OF BUBA, we will be back in two weeks for our FREE follow up....wow...free follow up visit ... read more

Starlight Clinic - 3-18-16...Thank you Starlight Clinic....Buba (the one in the middle) is so happy, and comfortable tonight....see you in two weeks!!! - Veterinarians Near Me - Norco, California

**WARNING**NEVER EVER USE STARLIGHT CLINIC! Our family adopted a dog and the Rescue we went through uses Starlight as it's local Vet. When we adopted our dog the spaying and microchip was included in the adoption fees, all we had to do was bring our dog here when she came of age. Fast forward to today....the entire experience was living HELL. I was told I was going to have to pay again for services that were already paid for or I wasn't getting my dog back, also that I was waisting their "fucking time "by requesting they invoice the Rescue. I was continuously called a "fucking child"and that I didn't deserve to have a dog. I stopped engaging with Linda and tried speaking with the girl behind the desk and was willing to pay the fees that we had already paid for and was still being harassed. In that moment our rescue called back and come to find out they had already paid the fees that they were REQUIRING us to pay again before they gave us our dog back. The entire situation was their fault and I was treated like the worse I've ever been treated by another human being! NEVER COME HERE FOR ANY SERVICES FOR YOUR PETS! read more

We adopted a kitten (3 mos) for my daughter and they gave us a free wellness check at this place. Staff was very nice and friendly and the doctor took her time examining our kitten and answering my questions.. You have to understand that this is not one of the nice, veterinarian offices in town that have a big overhead $$$$. It is crowded and you have to be patient waiting. But you can't beat the prices. read more

We've been bringing our dogs to Starlight Clinic for quite a few years now and have always been treated with love and respect. Linda, Jodi, the Drs and all the staff have been noting but helpful, loving & caring with our dogs. We can't thank them enough for all they have done for our family. We love you, David, Alison, Zuki, Zoey, Mochi, and our trouble maker Bugsy read more

I was introduced to this place years ago because I adopted a cat from Corona animal shelter and this is the clinic they use for spayed or neutering. Their vaccines are cheap. So I brought my dog here and he didn't want to go inside. So they came out to my car to give him his shot. No wait, quick and off you go! I know their communications is a bit lacks, but they have got better in the past year. I emailed them with questions and got an answer in 24 hrs. Overall, I love this place. They truly care about the animals well being. read more

This place is a JOKE...I used this clinic to take all my fosters there for their vaccines since the clinic prices are quite good. recently I took one of my fosters there to have a verification of spay done. Mind you, you NEVER really see the vet, the girls take your cat to the back where it is treated. They came back with my cat (they shaved her belly) and verified that she had indeed been spayed and gave me a certificate to that effect. Two weeks later the cat went into heat. I took the cat back to them and asked that they check again - they refused - Linda then got really abrasive and nasty and told me to "educate" myself and that I really had no business fostering - among other things....she then told me that I did a "half assed" job at filling out their forms. I have NEVER been treated so RUDELY in my life. read more

If I could give negative stars to this place I definitely would the most horrific experience I have ever had happened to me and my wife today at starlight clinic. Dropping the dog off seemed rather uneventful this morning everyone seemed to be nice and informative answering all the questions we ha especially for my wife who is very protective of our female lab. We were told to return between 5-6pm in the evening to pick up our dog from getting spayed. We returned a little early at 4:50 because my wife was really stressing the surgery and wanted to make sure our girl was ok. This is when the true colors came out of the staff and especially the "vet" ( I use quotations because I would not consider her a vet by any means other that the plaque hanging on the wall) upon arriving my wife asked about the status of our dog and was rudely told "I have no idea which dog is yours and you shouldn't be here yet I said 5! You need to sit outside and wait" strike one! Upon the clock striking 5 we were asked to come in and pay while reviewing the procedure done and going over all the extra expenses we would have to pay due to our dog being post pardum my wife asked a question and was told to stop interrupting because the "vet" was talking! Strike 2 I then defending my wife said she was being really rude to my wife and would like to pay and leave. Hearing this the good doctor said" pay me my f$@&ing money and get out" strike 3! I attempted to pay with a visa and was told no cash only even though it had a visa sticker on the door. While waiting for my wife to get the cash from the ATM I was told that I was a piece of sh@& for breeding my dog ( my wife and I run a small family operated business breeding quality hunting dogs of which only 3 litters have been bred), after being cussed at by this lunatic for what must have been 30 min I was about to lose my cool then I did after she stated she was going to call child protective services and have my daughter taken away because I cursed in front of her. I am a grown man and can take a lot but you threaten my child and you have crossed the line. I said your the one who started the cussing and was told it doesn't matter they will still come to my house and I would have to fight for my daughter. Then the last straw was when she proceeded to tell me she was going to fight me. Lol I was scared. If I can say anything do not go to this place I have never been treated this way by any business owner a complaint will be filed with the vet board and will never visit this sad excuse for a doctor again. read more

We were advised by our city to take our dogs for their rabies shots to this clinic. When I arrived at 11;30, I seen a lady with her small dog and kids inside. I was aksed if she (staff lady) could help me, I mentioned why I was there and she smirked at me, handing me a sheet with the hours and asked me to leave telling me not to wait outside it was too hot and for us to come back at noon (30 MIN) when they opened. I replied, " I had just called city and was advised this clinic was open", I then asked if I could sign my dogs in so we didnt have to wait longer then needed and she replied "NO". My husband and I took the day off to handle this today, so we waited in the car outside in the air conditoning. I went in ten till as I seen others walking in that entier 30 minutes and not leaving after entree. All where waiting to check in and be seen prior to opening. The clinic is very small, so I texted my husband to stay in car with our dogs until it was our turn. As our turn was approaching, two staff memebrs had yelled at a child (owner of his own dog) to leave his dog alone. This brought his Mother to tears, as she claimed this woman (staff) had embarressed them twice now within the short time of their arrival, the staff lady rebuttles and told them very rudely and without hestiation to leave the clinic. The clinic was cleared out shortly after, I proceeded to asked staff lady about how long before it was our turn. She said 5 minutes, so I then ask if it was ok I went and got my husband and dogs, as they have been in car for over an hour at this time. She replied "YES" Well, my dogs were anxious, nervous and super excited to get out of the car. As we walked in a man was about to bring his two small dogs in, I had asked him to please wait, we were next and my dogs are not dog friendly. He complies respectfully, until we get inside. REMIDER lobby is as small as a walk in closet. I asked the man to please wait, we should be fisnihed soon, and the staff lady tells him to come in, it was too hot for them to be outside. SO, respectfully, I proceeded to walk two of my big dogs to the middle of the reception area to avoid them eating this mans little dogs. The staff grabs me and forces me back to lobby, telling me I MUST LISTEN to her. Scaring my dogs enough they both urinated all over the place. She put her hands on me, grabbed me and was forcong me into a confrontation not only with her but possibally with all the dogs. Which would be a law suite against us. I respond to it all by saying " Dont be so rude, I am trying to protect those dogs" My dogs would have killed those two small dogs. Soon as I told her not to be rude she handed me my paper work and told us to LEAVE NOW. As if I was the one who put my hands on her. I expressed the time frame in which we had been there and the situaiton she was putting my dogs and us in by not allowing us to wait else where. Anotehr nurse tried to continue to help us, yet the staff lady (name unkown) older lady with grey long ponytaiil, grabbed paper work from her hand and shoved it to me yelling at me to LEAVE NOW, telling me the DOCTOR will not see my dogs, he does not deal with AGGRESSIVE animals. My dogs are FAR from agressive, they just are not dog friendly. Needless to say my words were not so kind at this point. Please check this clinics reviews prior to bringing your pet there. With this woman as an employee, I would not trust she is capable of kind service for you or your pet. read more

I caught a feral cat on a Friday night and couldn't take him to my usual neutering place as they do not do surgeries on Saturday. I called Starlight and they said to bring him right in. Thank goodness as I did not want to leave him in the trap all weekend. Cost was $55 includes the surgery ($35), a physical exam (free), eartipping (so others will know he's been fixed) (free), a pain injection ($10), and antibiotics ($10). They also had very inexpensive vaccinations available. The receptionist/nurse said they do a lot of rescue and she showed me some of the animals that they were treating pro-bono till they found them homes. Really nice lady and really great resource to have around. Regarding some of the other negative reviews, this place is a rescue veterinary office, not a four-star animal hospital that charges an arm and a leg. What a wonderful place to have so that people can afford services they might not otherwise get done. Also wonderful for other animal rescuers who trap ferals or find themselves with a dumped litter of puppies they need to get vaccinated/fixed. read more

STAY AWAY from this so called establishment! Make sure you look at the 42 negative reviews on Yelp before taking your precious pets to this place. If they treat your precious pets as they treat their customers, it's bad news. Would rate them less or minus if I could!! read more

Had a horrible experience at starlite, please never take your dog's or cat's there. my dog did not make it, had a Necropsy for proof it was them. If there is anyone that has anything happen please contact www.vmb.ca.gov and bbb to file a complaint. And Linda went Crazy yelling at me, I don't know how they are still open. I am going to do everything I can to let people know about them, so this won't happen to anyone else. read more

I do NOT recommend this clinic. I had the same reaction as Kitty J who posted below. The owner Linda isn't a vet but treats animals anyway and doesn't seem to know what she is doing. She was offering a discount but only if you would go to her relative's church. They are not that cheap when you get the final bill. I've gone to clinics that cost less and were better. Protect your pets and go to a legit vet. read more

I took my pup here for 6-1 vaccine three times with no problems. Got a second pup months later took her for 6-1 vaccine at 9 wks old and seven hours later she died in front of me. I called the next morning to discuss what happened with her with clinic and felt like they should have acted more caring and recommended a necropsy for cause of death. They never offered for free or for a fee disposal of my deceased puppy.The lady on the phones says to me ...well you read the vaccine reaction paper we gave you right? Yes I did doesnt mean your clinic was not at fault! I never received a sympathy card in the mail and they took zero responsibility for this tragic event. Anyone else out there lost a pup after vacccinating at Starlight? I've worked for vets before and raised several kinds of farm and domestic animals and vaccinated them myself or using a different vet and never had a death before. They could have at least refunded the money I spent on poisonous puppy killing vaccine! read more

I have great expectations of this place the staff was great and they helped me out very well I had trouble with a few things but they were very helpful and they offered to help I didn't have to ask they took good care of my dog and were very comforting towards him. When the Dr came in he explained what might be wrong with him and he made sure I understood and listen/answered to anything I had questions with. I would recommend this place. read more

Horrible horrible butcher shop!!!! They spayed by female cat and stitches opened up. They treated me like dirt! They did not want to take in my bleeding cat and assumed it was my fault!!!! They turned a hurt, wounded and bleeding animal away when the stitches fell off due to their neglegence. We reported them to the State of CA Veterinary Association immediately. Also to the BBB. TAKE YOUR CATS SOMEWHR ELSE!!! read more

I just had the worst experience with this butcher clinic. My cat got spayed last week and the incision looked just like frankenstein's creation! not to mention the long exposed stitches. The $75 fee went to $200 for removal of 4 tumors which was not even necessary according to another vetenarian. my cat's incision opened and i took her in today, she was bleeding with an open wound. they wanted another $100!!!! i refused to pay another cent (low cost clinic my butt). they then refused service, i decided to pay the $100 just to help my cat; they refused to help me! they turned away a sick, bleeding animal!!! unbelievable! news media, lawyers, here i come!!! of course i declined my credit card charge !! never go to starlight clinic in norco!!! they will butcher your poor animal and gouge you with excess and unecessary fees!!!!! read more

The manager of this clinic was very rude. Beyond anything I've ever witnessed from a person who supposedly cares about animals. Maybe she was having a bad day, but I was shocked. I took my animals and walked out. I won't be returning. read more

I was referred to this facility from a Co-Worker who has all his pets spay/neuter there. I went in and meet the staff took my Jaxx in with me the week before and got his rabbi shot. Made an appointment for February 1, 2014 to be Neutered. Jaxx is a Cocker Spaniel and is the love of my life. I dropped him off and it broke my heart cause he sat there and cried for me. before I left I had tears in my eyes. I picked him up and was given all the instruction on how to care for him after wards. I was given meds and was told to give them till they were gone he wore the famous cone over his head. He did really well. Then on the 10th day I was told by starlight that he could be bathed he stunk pretty bad so I made him an appointment and got him smelling pretty. two days later I notice a sore on his back I called the clinic and it took them a few days to call me back so in the mean time I was again referred to a animal hospital in riverside so I called made an appointment and my jaxx was shaved to the bare skin to were the blood came right up to the surface. I was told he had a bacterial infection and they gave him a shot and then two prescriptions one ointment and one pill. was basically told they had no idea what it was. Then Linda from starlight finally returned my call and when I told her she said "Did they take a piece of skin and look under the microscope to see what it showed I replied No. She then said bring him in a we will do a lab test and tell you what it is. so finally after getting in to see the doctor I was truly appalled. after waiting almost 45 min. to 1 hr. this Dr Have no idea what his name is but he is short and bald came out order me to put my dog up on the table then proceeded to tell me "what is wrong I don't have a lot of time I am in between surgeries'. Then he looked at it and it took all but 5 seconds he said it was a Bacterial Infection and there is nothing they can do and I need to go to a dermatologist and have them run some test to see what is causing the problem. This all happened after he was neutered and what happened to "bring him in and we will find out what is wrong with him". he has a hugh square cut out of his back he also a spot on each hip and some underneath his stomach. Also one oh his nose. how does a dog go from being totally healthy to having all this right after he was neutered. The Doctor was very rude and needs a lesson in customer service. My Jaxx is a member of my family and means the world to me and I expect him to be treated as such. I have already spent over three hundred had I known I was going to pay that much to go through all this I would have just paid that to Benfield and had it done right the first time. I will never forgive myself for what I have put my poor Jaxx through but I will say I would never refer anyone to this clinic again. Not after the way we were treated. I still haven't decided if I should take more action, my fear is that my Jaxx has something worse than a Bacterial infection and that he will not be around very long. Signed Very Unhappy Mom read more

Starlight Rocks!! We love Linda & the Staff! 2 Crue Rescue will not go anywhere else but Starlight Clinic!

Okay hi my name is Rhoda rocket and I wanted to share with you about one of most fabulous veterinary clinics on the planet and cheapest I might add and one of the finest vets several events that save my dog's life little Michael twice and once he was torn apart by wild wolves and once they removed a couple tumors out of his eye but they've saved his life and Linda Morrow and the other veterinarians there are the finest That Graces Earth and I can't think of enough they really care about their animals and their Christian she's and one of the Elders of my church and you couldn't take your animal to a fine establishment that is Starlight spay and neuter on California in Norco and my attendant is helping me me put this to words so I can translate for my voice because I can't seem to do anything myself but I just want to have the opportunity here to share with every body on this planet if you want the best place to go and the most reasonable place to go in the best care of its to be had it would be at Starlight spade and neuter with Linda Morrow respectfully Rhoda Rockett read more

I had a horrible experience with the clinic. I adopted a dog who was young and was not yet spayed. The adoption agency gave me a certificate to spay my dog for free at this clinic. Upon arriving, I was greeted with pee and poo all over the waiting room from dogs that were not in kennels, but free to roam. The staff was not at all knowledgeable of any questions I had regarding the proper care and feeding of a puppy. When I returned to pick up my dog, I was given pain meds and antibiotics. When I asked how much I should be giving my dog and for how many days, the staff told me, "I don't know, google it" EXCUSE ME? After returning home I noticed my dog was extremely lethargic and throwing up about every 30 min. Never have I had this problem in the past after my dogs have come home from being spayed or neutered. I am certain they over medicated my dog and did a horrible surgery not to mention stitch job. Her belly is swollen and red. Do not take your pets here! I was also informed they do not always have a vet on staff, so ordinary people, NOT VET TECHS could be giving your pets medications, shots, etc. Do not take your pets to this HORRIBLE clinic. read more

took my 3 dogs to go get updated on shots worst vet clinic i could go to open on Saturdays wasted gas coming from a far away city waited till opened and got told that there isn't any vets to come tomorrow worst vet clinic don't go if ur from a far away city ended up going to petsmart way cheaper shots and best attention anyone could ask for read more