We stayed at 520 jaybee ave. It was beautiful! The neighbors were very nice. Wish I could have…read moremoved in.

My family has been returning guests with Stoneman for 4 plus years now as we always go to Florida…read more Jane is the owner and always finds room for us in one of her properties. We have only ever had one issue and she had someone sent over immediately. Considering getting a rental property myself and wouldn't want any other manager.

Gosh, we had a heck of a time finding a modern-ish home in the Orlando/Kissimmee area. We usually…read moreuse cyberrentals.com or vrbo but all of the homes were duds. You know the type. grandmother-style furniture -- frilly and sour. God, i would have even settled for pottery barn-esque. Gemstone had a lot more modern and contemporary homes to choose from. We found a home that was recently renovated. the kitchen we very Danish modern, warm wood tones, flat cabinet fronts, high end stainless appliances. similar clean lines in the bedrooms (no frilly curtains here). the best part was the gorgeous kidney-shaped, in-ground pool. It was a truly lovely experience. and we received a super-helpful gift basket with T.P., a couple of trash bags, paper towels, coffee etc, so we wouldnt have to go out and buy big packs of things that we would have to leave. Well done gemstone. The next time we go to florida we will use you for our accomodation needs.

Very nice and efficient. Gave directions to local eateries and had an after hours number to call…read morefor emergency. I would use them again.

Our family has stayed in the same rental the last two years and had a phenomenal experience. The…read morebooking process is easy and all questions are responded to very quickly. They are very accommodating - letting us check in early when we arrived ahead of schedule and everything else in the area was booked and offering a discount on additional nights if availability was there at the end of our trip. The house is always extremely clean and stocked with a lot of essentials that make our trip easy - including pool toys which our children love. The layout is great for families and offers plenty of room. The garage game room is a great bonus for relaxing nights in, our family really enjoyed playing pool tournaments in the evening! The location is amazing - close to Disney, international drive, old town, and all the dining and shopping you could imagine. The neighborhood is quiet, safe, and friendly. We had several folks stop us to talk on walks around the block. We can't wait to book again.

Made my Vacation that much better!!! What a amazing house…read more Clean, spacious, perfect location and easy check in and check out. Made my trip one that I will never forget. The only complaint I have is that I couldn't stay in this house forever. Hahahahaaa. But honestly will definitely return and when I do it will be threw this amazing company. Laura and Bonnie were amazing with helping me with my reservation and the rest of the staff were just as amazing when I dropped off my keys. Above and beyond. Highly recommended and can not wait to return

This is a very nice, gated condo vacation rental. Our amenities included a lanai, pool, hot tub,…read moregame room and 6 bedrooms with 4 baths. Everything is top notch. Spacious, beautifully decorated, secure and kid friendly. We loved everything and our family had a great time. This is a self-catered vacation - and requires the usual - washing dishes, bagging trash and putting it outside at the designated time, and starting the laundering of sheets and bath towels before you check out. One small discredit - there are no trash bags, laundry detergent, or dishwasher soap provided. Also no paper towels, coffee filters, sugar, salt & pepper, TP, or dish towel. A few tiny bars of soap in the bathrooms are provided. Don't even think about shampoo or conditioner. There was no hairdryer in the master bedroom (just attachments). I didn't check in the other bedrooms - there might have been one, That means, you have to buy all of these things. You can't buy 1 or 2 trash bags or enough laundry detergent for 2-3 loads, or dishwasher detergent for 3-4 loads. You leave it all behind and hope the next person gets to benefit. Since none of these were in our condo and it appeared to have been rented a week or two ago, I assume all of the things we left behind were removed and the next guest has to purchase them. This is not an inexpensive condo. These are minor expenses but inconvenient and wasteful to buy and discard. Hope someone at Windsor Hills is listening. If not, bring small quantities of all of the above.

What a bargain...4 bedroom- 3 bath single family house with a pool, all for the same price as one…read moreroom in a noisy hotel. Clean and like new...really love this place. A very short drive to all the attractions.

Clean, cozy, super cute and very close to all major attractions. Loved the playroom and big dining…read morearea!

This was one of the best vacations my family has ever had. We felt very at home in this house. It…read morehas four bedrooms plus a pull-out couch in the living room. Three full baths. Private pool. And a game room which was a lifesaver. So much fun for the kids and adults alike. There are USB outlets and electric Outlets within an Arm's Reach no matter where you are in the house. So much better than staying at a hotel.

I can go on for days about this place…read more 1st off, our refrigerator did not work from the time we arrived until the time we left. We checked in Tuesday and checked out Sunday I call the maintenance department 7 times and was told that some one was on the way. They did send a repair person out 6 pm Thursday (2 days later)after thanksgiving dinner. The repair person told us that he would have to order a part and it would be there in 5 days (smh) We had to purchase dry ice to put in the Refrigerator to keep hundreds dollars of food cool we purchase when we arrived. Unfortunately that did not go well so we had to throw the food away.. Secondly, The house was false advertised. The website tells you that there are 2 master suits on first floor and 4 rooms on second floor, but that's not true. There's no master suits on the 1st floor at all just a standard room with a shared bathroom. I mention that to the lady and they replied that they just changed their website and it was a mistake. I told her that we upgrade to that home because we had people that couldn't use the stair. She said she would get back with me on that but we're still waiting. WE PAID A LOT MORE FOR THAT HOUSE, BECAUSE I CALL AND THEY TOLD ME THAT HOW THE LAY OUT WAS. I EXPLAIN TO TO THEM WHY I NEEDED ROOMS DOWNSTAIRS Third: The Water did not work in the kitchen sink or the 2nd floor Master Suit for 2 days. That was another thing that they said they where coming to fix, but no one showed, so my brother when to Walmart and bought something to fix the Sink in the kitchen but the sink in the bathroom ever go repaired. Fourth: We paid to have the pool warm and it takes 24 hours to work but for some reason they did not come until Wednesday afternoon when we stepped out to grab something to eat. Therefore the pool wasn't ready until Thursday afternoon, mind you they never went inside to check the other things. They came only to turn the heater on for the pool. Fifth: There's a code to get in the house, but on Wednesday the code stop working and we had to leave the siding door unlock just so we could get back in if we wanted to go somewhere. Or someone would have to stay behind for safety reasons. The bylaws tell you that there's no parking in the streets but that's not true. We had people from other houses parking in our grass and in front of or driveway There are more things I can say, but the more I type the madder I get ADDRESS: 1573 SLICE WAY CHAMPIONS GATE COMMUNITY

Horrible customer service I booked and stayed a House in Kissimmee/Orlando, FL. Very nice property…read morebut they never refunded my pet deposit. It has been over a year and still no refund. Also they do not provide garbage bags or toilet paper at their properties. There was one bag in the kitchen and half rolls of toilet paper in the bathrooms. They also request you start a load of bed sheets prior to departure but they don't give you the soap. This means that the last person who rented possibly ran a load of bed sheets without soap. I'll never stay at one of their properties again.

OneToRent is a family owned and operated business providing exceptional vacation rentals near…read moreDisney World.

We are residents in the Reflections neighborhood and visit the Storey Lake Clubhouse pool often,…read moreespecially when our children are in town. Overall, we really enjoy the amenities, it's a great setup and something we value having so close to home. However, our most recent visit was disappointing. We were required to pay for our pass, and my husband ended up standing at the front desk for about 20 minutes because the staff member kept assisting other guests instead of completing his transaction. That was frustrating and could have been handled much more efficiently. More concerning is the lack of enforcement of safety guidelines. While some lifeguards at the slides are attentive and doing a great job, others appear distracted--on their phones or wearing headphones--and not ensuring the area is clear before the next person goes down. We've also seen ongoing issues, including children throwing rocks into the waters from the landscaping, spilling drinks in the pools, roughhousing, and tossing balls. On one occasion, a guest even had a dog in a float in the lazy river. Staff stated it was an emotional support animal, but regardless, this raises concerns about cleanliness and overall pool safety. We understand that many guests are on vacation and enjoying themselves, but for residents who pay a significant amount to access these amenities, there should be a higher level of consistency and professionalism from staff. With better supervision and enforcement of rules, this could be an even more enjoyable experience for everyone.

Story Lake has multiple communities that are all gated and very secured. They all have resort style…read morepools and amenities and are very well kept. Story Lake is spread over a very large area as it has multiple communities. I could not find the Dog Park anywhere so I doubt they have one luckily shingle Creek regional Park is right next to it.

Unfortunately, this was a very disappointing experience due to unprofessional management and poor…read morecommunication. Before arrival, I asked normal, reasonable questions--such as whether a playpen was available and for clarification on a $280 pool-heating fee. Rather than answering professionally, the company treated basic questions as "argumentative," which immediately set a negative tone. During our stay, we followed all house rules, vacuumed the house daily, secured trash properly after noticing raccoon activity, and promptly reported an issue caused by a previous guest (an electric kettle placed in the dishwasher). That issue was resolved only after we notified management. There were no damages, no rule violations, and no incidents during our stay. Despite this, the company later left an unfair and inaccurate review labeling the experience as a "let down." This suggests an inability to handle guest questions objectively and a tendency to respond defensively rather than professionally. I would not recommend this company to anyone expecting transparent pricing, fair communication, or professional guest relations.

Update: Filed claim with Airbnb because they flat out refused to refund the money for the pool…read morebeing heated and the $25 inconvenience fee. Not only did I get the money back for the heating of the pool I asked for through Airbnb and I was also compensated a bit more than I expected. ALexander Holiday Homes lied about the amount I asked for. I am glad I took screenshots of all of the conversations.