Nick has provided excellent customer service. Thank you Nick & Sky by Gramophone Team!read more

Not false advertising bought a advertised factory refurbished focal Bathys arrived not working look…read moregood but dead. There response go to the factory.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

Where can I begin, Mohammed was an awesome sales person for our first home security system. He's…read morefull of knowledge and was super helpful with all of our questions. We told him what we looked for in a home security system and he delivered!!! We've sent a few family/friends his way and if anyone ever ask... we recommend his services.

From the owner: Total Security Systems is totally committed to providing protection and safety for your property…read more Our alarm monitoring systems are specifically designed to help you protect your home against fire, medical emergency, and burglary 24/7. We also offer you the ability to control, stay connected to, and view the inside of your business and home like you never experienced before. Our home automation system allows you to monitor and effectively manage the thing(s) that matter to you the most from any part of the world. We know that the heart and soul of any reputable security company is its monitoring facility, so our certified security monitoring center is the epitome of efficiency. This provides us with the capacity to quickly respond to incoming alarm signals. We take great pride in paying the utmost attention to detail and providing world class customer service. Now you can access your home/ business's security system from anywhere at any time to arm or disarm via your smartphone, tablet, or PC. Visit our website for more information! Email us to start receiving special offers!

Great personal service, Friendly, answers all questions and guides you through the alarm system…read more Great vacuum systems.

From the owner: Low-Voltage products and installation for residential and commercial applications including:…read moreSecurity Systems, Security Monitoring, Home Theater Systems, Audio/Video and Whole Home Audio Control Systems, Central Vacuum Systems, Intercom Systems, Video Intercom Systems, Window Candles, Access Control, DataCom Wiring, Phone/TV/Data Wiring, and Surveillance Systems