So I contracted with these guys for a one year contract to include two six month tune ups. When…read morethey came for the first visit, the guys were great. But now, WHAT THE HELL, they close up shop without contacting their clients! I believe we have a breach in contract here, as my next visit is scheduled for this month and these guys have ghosted. If the owner, O. Prieto is reading this, you need to contact your clients ASAP!

I can NOT say enough for this company. We are new to El Paso, so we have been looking for quality…read morehome services. Our A/C units are showing their age and have needed multiple repairs in the year that we have been here. Other companies are frequently late, or do not show at all. Sometimes when they do show they send people who have no idea what they are doing. That is not the case with this company. We have had Oscar take care of our A/C twice already, and both times he is on time, efficient, and he educates us on why the unit is giving us trouble. He is absolutely fantastic, and it makes me feel confident to have someone trustworthy who I can call when there is a problem. THIS is the company that we will be going to for our a/c needs.

Great service! Ricardo was on time and very helpful! He went above and beyond helping me! Recommend…read morethis company very much and was pleased with the service provided!

Tech was polite. Tools me what he was going to do and went about his job professionally,…read moreefficiently and politely. When he finished he reviewed what he did and found and answered all my questions before I asked them!

Our AC system was installed by 4tech during our new build just under four years ago, and we have…read morehad nothing but ongoing issues since day one. Despite being a brand-new home with brand-new units, both systems have repeatedly stopped working--one due to a motor failure, and later the other for the same issue. No repair they have performed has lasted more than six months. In the beginning, these failures were covered, but now we are being billed $200 for yet another repair on equipment that has never functioned reliably for a full year. It is incredibly frustrating to have continuous problems with what should be high-quality, long-lasting systems in a new build. To make matters worse, their customer service has been unprofessional and inconsiderate. Just yesterday, they came at an unagreed-upon time. I even left work early to be home because they said they would return--yet they never showed. There was no communication, no respect for my time, and absolutely no accountability. Overall, they have been unwilling to acknowledge or correct the repeated quality issues with the units they installed. After four years of unreliable AC, repeated breakdowns, and poor customer service, I cannot recommend them.

We contracted 4 Tech for a new installation just last week May 10, 2023. They had been servicing…read moremy other AC unit (the one replaced) for the past 4 years. Although my AC unit was 12 years old, I was always, always happy and satisfied with their service. So when it came time to replace the old unit, I never hesitated in having them do the work. Javier, one of their best techs, with much patience, explained our options and going with a quick repair would have cost a lot more down the road and still would have required a new installation. They quickly assessed the situation and what was needed that day and completely installed the following day. The two installers, Sergio and Yager were incredibly fast, careful, and efficient. They did a beautiful job insulating the duct from the unit to my house, seal-coated everything, and left the work area clean. On top of all their work, they didn't mind the variety of questions we asked. Nope not at all, both gentleman were patient, respectful, and thorough about answering our questions. The owner, Kike (Enrique) was just as professional and courteous throughout the project. Listen, I am not an employee or paid for giving this review. I stand by my experience with 4 Tech A/C Services, they are good people with a wealth of knowledge in the HVAC industry. You can't go wrong with them! I forgot to mention the office staff. The ladies in the office were incredibly nice from Karen, Kike's wife, and I am sorry, I didn't catch the third lady's name. I really appreciated their help and efficiency. Thank you ladies and Forgive me for leaving you out.

There's not much worse than your AC not working in July in El Paso. My house was miserably hot and…read moreluckily BMI came to the rescue! We have a home warranty via Old Republic and they contacted BMI on our behalf. I was called the warranty company on a Saturday and I knew not to expect a call until Monday since they likely don't work weekends. Unfortunately, I didn't get a call until Tuesday and this normally would cause me to deduct a star or two, but let me tell you why I didn't. The repairman Lorenzo called on Tuesday and came within an hour just as he said he would. We all know how rare that can be. It's often my experience someone will only give you a window timeframe and often not even abide by that. For him to call and agree to be here at an exact time and actually show up surprised me. Upon arrival, Lorenzo was able to quickly determine the motor on one of my AC's was blown. He immediately got on the phone and located the part for me. Turns out, it had to come from out of state, but he assured me it would be here the next day. Sure enough, it was and Lorenzo was back within 24 hours to install it. Now the reason I am giving an extra star is because he was kind enough to call me a couple hours later to verify the repair was successful and my house has cooled down. He also provided me with a pool service referral because he noticed my green pool was in desperate need of service. My unreliable pool guy whom I had to terminate is a whole other fiasco! Above and beyond good customer service, too bad he's not a pool guy too.

This buisness is lacking in communication, the technician will not answer any calls, he will text…read moreyou to to ask you to text him, and when you do text he doesn't reply. A work order was placed to have him fix my ac/heater, he comes to my residence takes my AC and says he will come back to install a new AC, once I have the money the insurance could not cover. So I have the funds to make this happen, and there's no contact, no communication, nothing. The insurance company cancels work order because they didn't even pick up the parts needed for replacement. Let get to the present time, I have another company helping me and they are saying that BMI didn't have to take my AC , just replace motor. So something wasn't right, however I am now with a company that is light years better...The work ethic this company has shown me says, it will be out of buisness I. It's near future. Very unprofessional work ethics.

Guy did a great job. Came in, fixed the burn controller we had. Checked all of the levels for our…read moreunit. We tried reaching the people who are in control of the warranty maintenance and nothing. This guy was here with in an hour and had it up an running. Price of replacement+service call+service inspecting=$260 bucks. Absolutely worth it!

I had to wait 3 days for them to get the part so I did without complaint. The lsndlord. was…read moretrying everything she could to make it my fault to get out of paying. She raised my rent ! The n the repairman told her it was all my fault even though I had been having problems with the HVAC unit from day one. Now I will have to pay because of him . Not good business to go behind someones back like that but I will know who not to call. He can be very proud of himself.

DO NOT HIRE THEY ARE INCOMPETENT AND SHADY PLEASE BEWARE READ TEXTS BELOW TO SEE HOW THEY ALMOST…read moreSCAMMED US OUT OF OVER $3000 - After a storm affected our power we called Secure Electric and they basically lied and said they had to replace and rewire everything above and below our meter when in reality the only problem was a loose connection by the transformer that El Paso Electric fixed FOR FREE in a few hours. The utility company could have done it a day earlier but didn't because Secure Electric told us to just tell them to "just unlock the meter." However after theyre super overprice quote I did some research and got a second opinion and figured out the problem and called El Paso Electric again to fix it but we were still without power for 2 days because of them. Plus they charged $200 to lie to us. They misled us and confused us more and quoted us a bunch of unnecessary work just to over charge us and when I politely asked for at least our money back since they didnt even provide a correct diagnostic the wife said they would but next day the owner of the company came by and said "nope never mind were not gonna refund you afterall" despite getting caught red handed trying to screw us. As you can read in the texts had they refunded us we would've forgiven them even though they tried to screw us over but after they said they arrogantly said were not willing to even do that and " we don't care if you post this" Im left with no choice but to post up all the details as a warning to others. They act real polite and everything but they are just out to screw you. Hire literally ANYONE ELSE

So the family and I came into town with our RV, and this business was recommended by someone…read morereliable. Our generator needed service cause it was running kind of rough and not working properly. Talked to one guy and said they could help, they had just repaired a similar generator. Sounded very promising! Sent them the information requested, then finally two days later, the "tech" calls me and says they don't have time now since we're just passing through. After I waited on them for two days. Do Not recommend.