Compassionate Care Veterinary Hospital in Groton, MA truly lives up to its name, providing a level…read moreof care that goes far beyond standard veterinary medicine. When our beloved Scottish Terrier, Rufus, was diagnosed with a life-threatening chylothorax, we were thrust into a devastating and overwhelming situation. In a crisis filled with only hard choices--where no single path felt more right than any other--the empathy and guidance we received became our absolute anchor. Through the years, we have experienced many veterinary teams across different clinics, but Compassionate Care stands out as the absolute pinnacle of healthcare we have ever encountered. Dr. Lynne and her exceptional team demonstrated profound expertise and dedication as they managed Rufus's critical condition. They went completely above and beyond, treating Rufus not just as a medical case, but as a deeply loved family member who deserved the utmost tenderness. What sets this clinic apart is how beautifully they extended that same support to us as anxious human companions. Dr. Lynne took the time to walk us through every complex decision with patience, honesty, and genuine warmth, never making us feel rushed or alone. We are forever grateful to the entire staff for wrapping our whole family in comfort during our dark days, and we cannot recommend them highly enough.

Love Dr. libinate and Dr. Allison, the whole team is absolutely phenomenal. Thank you guys so much…read more My mom and myself go her for our pet care and wouldn't recommend anyone else in the area as much as compassionate care.

The Drs and office staff here are all great. Our dog gets great care here. Much better than other…read moreplaces in town.

Took our rescued cat ("Spooky") for her annual rabies vaccination and adult exam, this is our…read morefavorite veterinary practice in the area, caring and loving staff, and prices are reasonable.

Outstanding service. Highly competent care delivered with a friendly, welcoming attitude. I needed…read morean Intenational Certificate of Wellness, which many Veterinary doctors cannot provide. VHCG overcame a number of challenges to get Grace healthy and ready to travel including speaking with the Board of Health in Belize to make sure that I had the required documentation to bring her into the country.

VHCG is wonderful! They were so kind and compassionate helping our boy Abe cross the Rainbow…read moreBridge 5 years ago and have kept our "new" boy Bo in tip top shape for over 5 years.

Sadly, like most vets today, these people are nothing but drug pushers. I brought my dog in for a…read morepaw injury, and the first and only thing they cared about was giving her vaccines. The majority of time was spent arguing with the Vet on why I didn't want her to get more shots, which she smugly laughed off. Could these people even tell you what is in the ingredient list for these miracle vaccines? Also, when I told the Vet my dog had a seizure & almost died from Nexgard, she LAUGHED and turned her back on us and walked out of the room! Also told her about my parents dog that died suddenly 3 weeks after vaccines and they didn't even care, say sorry, or make eye contact. I don't know how these people sleep at night knowing they are poisoning animals daily, because that is where the money is. Make the animal sick and they'll be a customer for life. This just confirms to me that most of the time, you're better off learning how to care for your animals naturally than going to these places, all they are are big Pharma sales reps and as soon as you say you aren't interested in their potions their entire demeanor changes. Disgusting and sad, but it's the entire corrupt system that needs major change for the future of our beloved pets. Good luck and stick up for your pets!

We have been bringing our pets to Pepperell veterinary for 20 years now. For the most part, their…read moredoctors are good, compassionate, and make my pets feel at ease. However, I have always experienced long hold times when calling on the phone and long wait times when I bring my pet to be seen. Often waiting 25 to 30 minutes in the waiting room before even being seen. But the ONE time in those 20 years that I was late, they canceled my appointment and wouldn't allow me to bring my dog in. They wanted me to reschedule, knowing they wouldn't have an appointment for at least a week, which is not helpful when I already had to wait for two weeks for this appointment and there is something going on with my dog. I am giving them two stars only for the fact that I liked their vets and vet techs, otherwise I would have given them 1 star.

Great experience, knowledgeable staff that made my toy poodle feel comfortable. Got him up to date…read moreon all vaccinations.

I'm still upset over how terrible I was treated recently at Littleton Animal Hospital!! They have…read moreadopted this new policy of being a "fear free, stress free environment for pets and employees"..... but they have taken it to the EXTREME!!! I relayed concerns over the phone of how poorly our dog's vet appointment went last year, while booking her an annual for this year. I relayed that my dog has high anxiety and would be better served if the staff would try to do the exam/shots within a reasonable time block. Basically, a normal pet exam/shots. Apparently, I came across on the phone as verbally aggressive!! I got a nasty email from the office manager Allison accusing me of being verbally abusive to their staff!! She declined animal care for all my pets and said I was no longer welcome at Littleton Animal Hospital because I didn't respect their practice philosophy. I had just been there 2 days prior. Our cat had her annual exam. I asked for an itemized print out of the charges after the exam and asked if the blood panel fee of $157. was for a full panel not partial. That is a reasonable question to ask. I was then accused in the "notes" that were in our pets summary report as being rude!! I have never felt so misunderstood, disrespected in my entire life!! Now I am gladly going to find a new vet for my pets! I am also very heartbroken bc I am not this terrible person they made me out to be in the nasty email I was sent!! I love my pets and I know them best and want to make their experience at the vet the least stressful as possible!! They expect a "perfect" no stress, zero fear based environment!! I think they are mainly worried about "how they feel as employees" verses the best possible way to approach the specific animal. I think they have lost sight of what an animal hospital is supposed to be!! Maybe they should consider becoming a practice of providing pet therapist.

We have going her since the first vet visit 7+ years ago. They are a great vet and the kennel staff…read moreis GREAT. Vet- have been impressed, they are informative and helpful. Kennel- helpful and have been there when life event have arisen! THANKS

This company is unfavorable to deal with. I had asked for a quote on spring wellness check and it…read morewas $420, I had to cancel due to this exorbitant pricy quote. I needed to order from their online pharmacy and had technical difficulties. Ayer Animal Medical Center said they would order for me and I could pick it up there. No mention was made of price. When it came in I was told it was $57.07 and if I didn't want to pay that price I could leave it. Previously I had received this same order delivered to my home for $34.69. They deliberately jacked up the price to $57.07 for 5 lb. of dog food. They knew I was all out so felt free to rake me over the coals for $22.38 more than it really cost. I needed a new script for the food I will ad. These people aren't nice so I would like others to be sure and confirm your pricing. on goods and services.

I have been seeing Dr Tara Sacramone with our family pets for over 20 years now. She is the best!!…read more Along with her always friendly and helpful staff, Dr Sacramone always gives knowledgeable and loving care to all our furry family members. Thank you Dr Sacramone. Jeanne

We've been taking our cats to Dunstable Animal Clinic for over 10 years. Some vets will try to sell…read moreyou hard on expensive treatments/surgeries/diagnostics, but I really appreciate it that Dunstable tends to have a more conservative approach. We're moving away from the area, but I will go out of my way to bring my cats to this clinic for routine care.

Dr. Norelli is awesome as is Katie his assistant. He takes the time to really check my cats over…read moreand do the necessary work to understand where they're at. He has plans of action he suggests and doesn't push things on you. He's a realist and let's you know the full story behind what's going on. I can't recommend him enough

Dr. Norelli has been my vet for 2 years since moving back to the area and I have a middle-aged…read morePortuguese Water Dog who he has been lovely with. He is a solo practitioner and it is a small clinic with basics. If you suspect something that needs further diagnostics beyond basic x-ray, basic bloodwork, or vaccines and general medicine, I would go to one of the other larger area pet hospitals- in Westford, Waltham, Wachusett, Woburn, etc. Dr. Norelli is very cost conscious and will be very reasonable in terms of conservative treatment. If you are looking for medical care that goes above and beyond (and perhaps needs an ultrasound or an MRI or physical therapy), I would seek a second vet or another veterinary hospital system. He does basic surgery such as dentals, neutering, and lump removals. Maintenance care and palliative care. His hours are limited to the work week Mondays, Tuesdays, Thursdays, and Fridays 9-5pm, so you have to take time off of work to bring your pets here, but if you like being in the exam room, having a one-on-one conversation with your vet and your pet isn't too sick, this is a great and unique clinic! The entire veterinary profession is changing with commercial hospitals and a practice like this is unique and a gem. I recommend Dr. Norelli's practice if you're in the area and needing an empathetic vet.

After this place changed owners, it was evil. Dogs did not get the same level of care when…read moreboarding. They took down the photos of the dogs having fun at playtime (think they discontinued it). Our dog came back from the last time almost crippled. They clearly did not walk her or get her outside like we had paid for. I'll never forgive myself, but I trusted them. Thank Christ they are closed and I hope the owner works with animals again.

I've used this facility a few times over the past couple of years and been fine with their care…read more(despite them being always unable to bath my dogs before pick-up, due to short-staffing, they said). But when the dogs were collected last week, following a 6-day stay, their beds, their blankets and the dogs themselves were soaked in urine. I should mention that one of our dogs is older and can have accidents. But the younger dog can go for a day without peeing, so HER soaked bed was much more telling. My daughter assured them she would NOT be bringing them back to board. To add insult to injury, despite a very late drop-off (after 5) and an early pick-up, they tagged on two full days of boarding to our bill. One star is too good for my review here.