New office. Plenty seating in waiting area but I have never had to sit long before being placed in…read morean examination room. They even have a well furnished with many activities to keep kids busy. Many different frames and available for fitting and style selection. They even were able to get multipurpose safety glasses that they do not normally carry. Much better experience then the chains.

From the owner: Optometry, Dry Eye Lab, Contacts and Eyeglassesread more

I've had eye exams and new prescriptions from 4 different eye doctors and an ophthalmologist in Old…read moreTown, Bangor and Brewer in the last 7 years and Penobscot Eye Care is the best - by far. It had the only eye doctor that did not give me a disrespectful hard time about refusing eye dilation. Dr. Vachon's exam and diagnosis, even with my cataract, was spot-on and I can now see things I've not seen in years. Eye dilations are for medical diagnosis only and not needed just to get an updated vision prescription. In fact, the only poor eye exam prescription outcomes I've had in my entire life - 4 of them in 2 states - were the result of eye dilations and the exams had to be redone every time, even when an ophthalmologist did them - at an average additional cost of $60! Penobscot's optician, Rebecca, also did an excellent job with their selection of frames and with fitting and finish work and my new glasses were ready in half the estimated time. I would highly recommend Penobscot Eye Care to anyone.

Exceptional medical practice, very prompt appointment times, Extremely friendly & helpful staff…read more They have treated my wife & I with the best quality eye care money can buy for many years now. We will always be patients @ this practice. I highly recommend these folks to anyone in the greater Penobscot County. Believe me when I say, ( they are worth the trip ! ) I have never left this facility without a complete understanding of my overall eye health ! Rick Souther, Corinth,me.

I have been a customer for several years and always satisfied with service and helpfulness of the…read morestaff.

My family and I have been a customers for almost 23 years. The previous owner, Paul, gave his…read morecustomers the best service and prices to be found in Bangor. Paul stood behind his products and honored all his guarantees and warranties. UNFORTUNATELY PAUL HAS RETIRED AND SOLD THE BUSINESS. The new owner seems reluctant to honor the warranty, by throwing up unreasonable roadblocks and requirements. My vision is so bad that I can barely see the big E on the chart without glasses. You can just imagine my displeasure when she would not honor the warranty for the anti-scratch coating without taking my glasses for 1-3 weeks in order to return them to the manufacturer for lens replacement. Paul, the previous owner, would inspect the lens, confirm the scratch, order a replacement lens and then install it in the frame when it came in for no charge and minimal convenience. I urge you to use Dr. Barnes Eyemart Express where one can get two pair of glasses for the price of one pair. You could just switch to you second pair if the first is damaged and not be blind for 3 weeks. WE ARE NOW FORMER CUSTOMERS.

My experience here was exceptional. Dr Chloe Douglass and the staff were friendly and professional,…read moreand the exam was the most thorough I've ever had. Sarah, the optician, was wonderful. With her expertise and excellent taste she helped me find two beautiful frames out of a very arge selection. She is a gem!

We have been going there for years. We have always been very happy with the service and their…read moreproducts. Dr Goldthwaite greets us by name when we arrive. He knows us and what we do for work, etc. He cares.

wonderful people to work with, very knowledgeable and helpful; reasonable prices for good quality…read more. Worth the drive for us!

I got a good pair of glasses in April 2021. They've broken in different places twice. They've…read morereplaced them no questions asked both times. I love it here. I've been going here for a long time. Best part, I go next door to the STATE OF THE ART eye doctor and bring my script right here. I'm texted within an hour usually that my glasses are ready.

The woman who waited on us was very rude and dismissive towards us. I was very upset at her attituderead more