Really great, spacious apartments at a surprisingly reasonable price for the Boston metropolitan…read morearea. The location directly next to the community rail also provides a really nice pipeline into the city and made my commute to downtown crossing bearable (35 min if timed right). The staff has been super friendly to interact with and has always been honest and as accomodating as possible. I've also really appreciated how dilligent they have been regarding Covid safety protocols. Even with Covid procedures, I haven't had an issue reserving the gym or pool in the summer. Easily one of the nicest apartment communities I've lived in.

AVOID moving here. Worst.management.EVER. JDS remains an overpriced "community" of incompetent…read moreemployees who will gaslight you endlessly, never fixing any issues plaguing apartments. The worst part of JDS: we can hear every movement, every sound, EVERYTHING our neighbors say/do. Not just the dogs barking all day or crying babies, not usual apartment noise or the elevator- at JDS you hear every step, cabinet opening, washer, shower, toilet habits, sneezes, arguments, business of your neighbors. The flooring is so cheap especially in the bedrooms! You hear your neighbors entire day: alarm, TV shows, using their restroom, closing their doors, blowing nose, stomping feet, coughing, you get it...everything. Again, Revolving management hide, and if you catch them they gaslight you and MONTHS go by without your issues being validated or at all remedied. The elevator broke for 9 months! JDS didn't take one cent off of anyone's rent. Document and keep all video evidence! They will send you to collections when you move out. Maintenance allows work orders to remain open for months and just ignores emergencies. Talk to a few residents about how bad it is really like before you move past the smoke and mirrors of the lobby fireplace, because the reality is this place is an expensive nightmare you can't escape. Once the manager heard we reported JDS to the BBB and the Dedham Health inspector because the violations were out of control she retaliated against us, sending us to collections, so we too have retained a lawyer and will see them in housing court. Please spend your hard earned money elsewhere as you will never get your deposit back. Revolving Mgrs respond to the negative reviews here to "call their office directly" yet literally hide in their office in plain view when residents plead to discuss trumped up charges, ignored service requests to the portal, and exorbitant move out fees. Many former tenants are currently in court litigating for deposits and fake collections. We wish someone had told us how bad it is once you sign the lease. At JDS you become irrelevant, a rent check, someone to avoid if they see you coming because something is always broken. You will be charged for services you never receive. If you complain and attempt to contact corporate? They also ignore you. When life gets so bad you plead to be let out of your lease so you can experience some peace in your home? JDS bill you thousands in made up fees. If you don't have a functioning stove or washing machine, or need the elevator fixed as promised for 6 months?? They don't care nor do they discount your rent EVER. Not when your boiler needs replacing in winter + maintenance doesn't prioritize your orders (because according them they have hundreds of outstanding work orders and "can't get to you.") The gym membership you think you are saving on? Half of the equipment is broken/malfunctions. They don't care. The most disheartening part is how expensive it is to live in such a hellhole. Rent increases of 21% or more each yr with outstanding work orders and zero improvements. Inquire around: resident deliveries are stolen weekly. JDS doesn't permit deliveries on Sundays as the leasing office is closed. Our car was sideswiped and the parking spots were recently made even smaller: you cannot open your car door without hitting the car next to you and it costs extra to have covered parking. Residents who want amenities they pay for to be available? Business center is always occupied, and should you need the 1 printer for a label, etc? It never *ever* has ink. The pool is hardly open. The hot tub was closed for the entire season two years running. It takes months to finally open the pool, only for the hours to be reduced yet again. JDS doesn't even try to clean the grounds. Dog doo everywhere. Grills are filthy and in need of replacing. EDIT: exactly what we predicted: JDS responds on here to call MGR and when we called the third one in as many months, we were gaslit AGAIN by her, but for the very last time. It takes months to go through housing court in Dedham, so in the mean time Greystar's shady collections agency Sequin Assets Solutions LLC is already bombarding us with calls and marks on our credit while we wait to get in front of a judge. This is what they do to longtime residents who have never, ever paid rent late once and paid out of pocket to make this dump a quasi-home.

A wonderful place to live - great and caring property management. Anything that needs fixing or…read moreattention is taken care of pronto. The apartments are lovely and updated. The apartment community is indeed a community - friendly people that help one another. The grounds are lovely - I cannot recommend this place enough - I would give it 6 stars if possible.

A big shout out to this over 55 community in Westwood called Highland Glen !!! The assistant…read moreproperty manager Wendy Daniels is dedicated to the residents needs! Planning social events, and many activities for all !! Maintaining social distancing, masks etc!!! There can be anything from cheese, crackers, wine and soft drinks!! Maintenance personal are always on site for repairs or to help the apartment owners with their needs!!! In other words a very nice place to call HOME!! . Thank You Wendy!!!!!

I helped my brother move into an apartment last month and I cannot say how impressed I am with the…read moreoffice and maintenance staff. Super friendly and helpful - they were very accommodating with furniture delivery and getting setup on move day. The apartment was in very good condition. No sound problems from other apartments. The other residents are friendly and I enjoyed their welcoming banter in the lobby. My brother says he is delighted with the apartment and is very happy with his new place. If there was an option to NOT use Comcast -- I would give them 5 stars. But the building is pre-wired.

Very nice apartment community. We are living here now for around 1 year. The brick building is…read morestrong and sturdy. Carpet/Hallways are clean and recently renovated. No sound problems from other apartments which is one of the biggest issues with apartment communities around Boston area. Maintenance is responsive. Parking was an issue earlier but it was sorted out and i have not seen any problems with parking at all now, all cars have parking stickers. It is a non smoking community. Before getting this apartment I was worried about noise because of fire-station outside and a crushed stone quarry, congestion due to a school near by but trust me, it's very quiet apartment complex and there is not much traffic getting out of apartment complex heading towards the highway. When you look out of the apartment window you see big trees which gives it a country feel especially in summers. It has nice green walking area between the two buildings. They have provision for recycling so that's another plus. Staff is friendly and helpful. Neighbors are nice, some have service dogs which are quiet but some have pets who are noisy at times but again nothing out of ordinary. This location is close to I-95 so is helpful for my commute. Legacy place is always happening where we go for evening walks and is around 10 minutes drive away. Plenty of other stores near by with bus stop right outside the community. All in all Management is doing a great job. I will definitely recommend.

Same company , UDR , running Charles River Landing in Needham - both properties offer me apartment…read more, both was denied because my credit score low. My credit score coming down after I got stroke - it's a reason why Housing Authority issue section 8 voucher for me , guarantee payment . I guess UDR don't want accept section 8 voucher and have disable people on they property.

I had a great experience when Micheal Lewis and pest control came into my home to exterminate a…read moresmall bug issue I had. They were very professional and friendly. I have been living here for 5 years and maintenance has helped me tremendously with every issue I came across. Thank you Micheal Lewis and your crew!!!

Q did an exceptional job installing the washer and dryer!!! I greatly appreciate his…read moreprofessionalism. He was very informative and knowledgable about his craft. He most certainly sets extremely high standards for Avalon. Thanks again!!! Douglas Martin, Esq.

Office is unavailable, if you have an issue too bad, wait 1-2 business days. Be careful with the…read morerent portal, stay on top of charges

Pros: 1. The apartment complex is clean and they have…read morecleaners vacuum and wipe surfaces weekly. 2. The amenities are nice and maintained 3. The leasing office and maintenance are responsive Cons: 1. Utilities are too high and property management/ leasing office refuse to do anything about it. For a 2 bed/2 bath my average water bill was $85 for normal use ( e.g. - quick daily showers, wash clothes once a week or every other week etc). The electric bill was an average of $250 and closer to $400 in the winter months because heating is also electric. So if you actually like to be warm during the winter months keep that expense in mind. 2. The walls are paper thin, you will not hear your neighbors next to you but you can hear every foot step of upstair neighbors. Hopefully you don't have a family with young kids above you, unfortunately I did. And the leasing office did nothing about it. 3. When I moved out, I was charged for scratches on the stove and +$200 was deducted from security deposit for "damages" so be aware that they will do anything to take out of security deposit if and when you move. 4. Although the apartment complex is nice, I believe the rent is overpriced and charging $100 for parking is also too much considering how much renters pay in rent; ultimately its not worth it and renters can find apartments just as nice that don't have as high rent and better located.

I'm very happy to have moved to Oak Row a month ago. It seems like many reviews online are from a…read moreprevious management company. The current management has been great from my experience so far and Matt and Ryan in the leasing office are phenomenal! They smile and greet you as you walk by and are very approachable and quick to address any questions or issues. The apartment itself is very nice with an open floor plan and new, brand-name appliances. Side note - the water pressure in the showers is amazing. There are some great amenities like game rooms and a well-rounded gym. They also have work from home spaces and a kid's play room. Outside there is a fenced-in dog run to let your dog off leash. Some owners don't pick up after themselves but that's the same anywhere you go unfortunately. The place as a whole is very pet friendly and I see a lot of dogs around. Also, it's just a 5 minute walk to Millennium Park which is a great spot to walk your dog. Did I mention there's literally a dog daycare across the street and it's one of the nicest ones I've seen? For parking, there's assigned spaces outside in the lot and inside the garage. They also have 4 electric vehicle charging stations (8 spaces) which is a huge bonus. You pay for your parking spaces but the charging station is free so it's not so bad. Although no apartment building is perfect, I can say that I'm very happy with Oak Row overall and I'd highly recommend it!

Nahatan Terrace is well-located and safe. Apartments are clean and management is always…read moreresponsive. Grounds are well kept.

Apartments are cheap, broken down, unmanaged, when things break its a FIGHT to get it fixed. Paint…read moreon every surface, tile not properly grouted, no grout around tub. They raise rent $100 every year, this year they updated the stairs as well as the decks for the 2nd & 3rd floor units (1st floor is left with crumbling uneven cement patios) and then had the audacity to up rent another $150 and claim its due to raising prices in today's market as if that's the lesee's problem or cause. My place started at $1500, it's now $1900 and not a damn thing about it changed. DO NOT LIVE HERE. Awful management, awful jerk repair man, one of the worst places I've lived. Not worth the square footage AT ALL!!! Update: Upon reading this complaint I received a call from the receptionist during work hours who then attempted to convince me my issues with my apartment weren't active issues, and when the topic of the ever-rising rent came up I was asked "Do I know what it's like to be a landlord?" This is the kind of communication you can expect here.

I just moved in, in May 2019. Very pleased with the building, the apartment and the staff. They…read morecould not be more helpful or responsive. Andreina was my leasing consultant and could not have been more professional or accomodating. (Especially considering I vistied THREE times before signing a lease). I looked at 9 complexes in Needham, Waltham, Watertown, Newton and Concord. (Most people probably look at fewer homes)! So, take it from someone who did their due dilligence, Charles River Landing is a great place to hang your hat for a while). DON'T be concerned about reviews that descibe a poor staff / messy common areas. I asked Andreina directly about them. She explained it was a prior staff, and it's obvious these issues are no longer valid. 5 Stars! I am totally conviced I made the right choice and am also getting the biggest bang for my buck. -Michael R.

I rarely write negative reviews, but my experience with Charles River Landing deserves one…read more After providing documentation and going through the leasing process, I was under the impression that my move-in process was proceeding normally. I appeared at the property for a scheduled move-in orientation at 10:00 AM and was told, only after I arrived, that my application had not been approved and that the orientation had been canceled. No one notified me before the appointment. The issue is not that additional review was required. The issue is that the property allowed me to show up for an orientation that could not take place and failed to communicate that fact in advance. As a professional and business owner, I value clear communication and respect for people's time. Unfortunately, I experienced neither. Based on my experience, prospective residents should make sure they have written confirmation of final approval before rearranging their schedules or making plans based on information provided by the leasing office.