AVOID moving here. Worst.management.EVER. JDS remains an overpriced "community" of incompetent employees who will gaslight you endlessly, never fixing any issues plaguing apartments. The worst part of JDS: we can hear every movement, every sound, EVERYTHING our neighbors say/do. Not just the dogs barking all day or crying babies, not usual apartment noise or the elevator- at JDS you hear every step, cabinet opening, washer, shower, toilet habits, sneezes, arguments, business of your neighbors. The flooring is so cheap especially in the bedrooms! You hear your neighbors entire day: alarm, TV shows, using their restroom, closing their doors, blowing nose, stomping feet, coughing, you get it...everything. Again, Revolving management hide, and if you catch them they gaslight you and MONTHS go by without your issues being validated or at all remedied. The elevator broke for 9 months! JDS didn't take one cent off of anyone's rent. Document and keep all video evidence! They will send you to collections when you move out. Maintenance allows work orders to remain open for months and just ignores emergencies. Talk to a few residents about how bad it is really like before you move past the smoke and mirrors of the lobby fireplace, because the reality is this place is an expensive nightmare you can't escape. Once the manager heard we reported JDS to the BBB and the Dedham Health inspector because the violations were out of control she retaliated against us, sending us to collections, so we too have retained a lawyer and will see them in housing court. Please spend your hard earned money elsewhere as you will never get your deposit back. Revolving Mgrs respond to the negative reviews here to "call their office directly" yet literally hide in their office in plain view when residents plead to discuss trumped up charges, ignored service requests to the portal, and exorbitant move out fees. Many former tenants are currently in court litigating for deposits and fake collections. We wish someone had told us how bad it is once you sign the lease. At JDS you become irrelevant, a rent check, someone to avoid if they see you coming because something is always broken. You will be charged for services you never receive. If you complain and attempt to contact corporate? They also ignore you. When life gets so bad you plead to be let out of your lease so you can experience some peace in your home? JDS bill you thousands in made up fees. If you don't have a functioning stove or washing machine, or need the elevator fixed as promised for 6 months?? They don't care nor do they discount your rent EVER. Not when your boiler needs replacing in winter + maintenance doesn't prioritize your orders (because according them they have hundreds of outstanding work orders and "can't get to you.") The gym membership you think you are saving on? Half of the equipment is broken/malfunctions. They don't care. The most disheartening part is how expensive it is to live in such a hellhole. Rent increases of 21% or more each yr with outstanding work orders and zero improvements. Inquire around: resident deliveries are stolen weekly. JDS doesn't permit deliveries on Sundays as the leasing office is closed. Our car was sideswiped and the parking spots were recently made even smaller: you cannot open your car door without hitting the car next to you and it costs extra to have covered parking. Residents who want amenities they pay for to be available? Business center is always occupied, and should you need the 1 printer for a label, etc? It never *ever* has ink. The pool is hardly open. The hot tub was closed for the entire season two years running. It takes months to finally open the pool, only for the hours to be reduced yet again. JDS doesn't even try to clean the grounds. Dog doo everywhere. Grills are filthy and in need of replacing. EDIT: exactly what we predicted: JDS responds on here to call MGR and when we called the third one in as many months, we were gaslit AGAIN by her, but for the very last time. It takes months to go through housing court in Dedham, so in the mean time Greystar's shady collections agency Sequin Assets Solutions LLC is already bombarding us with calls and marks on our credit while we wait to get in front of a judge. This is what they do to longtime residents who have never, ever paid rent late once and paid out of pocket to make this dump a quasi-home. read more

Scam Alert! Please do not apply at Jefferson at Dedham if you do not want to lose your money! They say that their application is free and take a deposit of $500 at the time of application which would be applied towards the first month's rent. They will delay their response to your application beyond 72hrs and keep your application on hold till you provide a guarantor through their third party (to who you have to pay a month's rent). If you decide to withdraw your application at this point they will confiscate the deposit under the pretext that the application was conditionally approved and that you did not withdraw it within 72hrs. They did not reply to me for 72hrs even though I called multiple times to ask the status of my application. Please stay away from this scam!!! We are regretting ever applying here and losing our deposit to these scammers! read more

Would leave 6 stars if I could. Paul was an absolute professional through the entire process and made my experience with the property flawless. read more

Add "unsafe" to the growing list of concerns about this property. On Friday October 1, 2021 somebody keyed our car in a 45 minute span during which we were inside preparing for a night out. This abhorrent and reckless disregard for property is exacerbated by lack of security at the property. Despite being parked directly infront of an entrance to the building, the property has no cameras, despite its exorbitant (and rising) cost. We filed a report with the Dedham Police Department, but nothing could be done due to lack of security. Over the two years we've lived here, more and more suspicious individuals wander through the property making the lack of security increasingly alarming. I know that you may look at both positive and negative reviews for this property, but please pay close attention to dates of reviews. Everyone is moving out and management can't lease units fast enough. There's ample reason for that. I would think twice before considering this property, if I could choose again. read more

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Really great, spacious apartments at a surprisingly reasonable price for the Boston metropolitan area. The location directly next to the community rail also provides a really nice pipeline into the city and made my commute to downtown crossing bearable (35 min if timed right). The staff has been super friendly to interact with and has always been honest and as accomodating as possible. I've also really appreciated how dilligent they have been regarding Covid safety protocols. Even with Covid procedures, I haven't had an issue reserving the gym or pool in the summer. Easily one of the nicest apartment communities I've lived in. read more

Great amenities. Commuter rail and Legacy Place across the street in both directions and 95 up the street are extremely convenient. Apartments are newly renovated. For the quality of the apartment/amenities, it is a huge steal. Maintenance is great and always quick and the leasing staff is always friendly and helpful. read more

Lived here for 3 years, finally managed to purchase a Home and leave this complex. If you are considering renting at these apartments here are things to consider: 1. Noise, noise, noise. You can hear everything going on above you and in the units beside you. In the winter you will hear the endless sounds of snow removal machinery. 2. In the other seasons, the constant leaf blowers. 3. The trash disposal units break at least monthly. 4. The traffic in and out is horrendous due to both Legacy Place and especially Costco. 5. The Jefferson staff is constantly turning over. 6. There may be more dogs living here than people ... really! 7. Close proximity to the commuter rail. 8. Once you secure an apartment with a lease, the rent increase we experienced was 12.5% annually. When your lease renewal is upcoming, Jefferson management sends you an email begging you to stay. With a 12.5% increase I can see why they beg you to stay! 9. Car alarms going off constantly during the night and in the early morning hours. Best of luck! read more

We applied for a two bedroom apartment on 6/18/2020 we gave $500 deposit and jefferson took over a month to run my criminal record and still today is 7/17/2020 so basically I have to give my landlord 30 days notice so how can I move in if Jefferson is taking 30 days for criminal record check???? And Jefferson only hold apartment for two weeks ?? So on the 30th day I requested my deposit back and do you know what they told me ?? It's going to take 45 days to get my $500 wtf so we can't move from our current place till we get our $500 is given back wtf Save yourself a very big headache because now I am suing them for ten time more ,I swear ,I have to live here for more then 70days because of them read more

These people should be sued. Responded to our emergency of a leaking water heater with "oh I'll be there in 2 hours." So our carpet got saturated because of them. Then shut off our water for almost 2 days. When the plumber arrived he informed us that it was unnecessary. Do not recommend this place. Can't wait to move out!! read more

This review is a huge disclaimer about the leasing management practices of this apartment complex. If you want a red flag about this place, here it is. First and foremost, anyone searching for an apartment in the Boston area these days understands the real struggle of the process. After 3+ months of searching, I came upon Jefferson @ Dedham Station and I finally thought I had found something that could work. After 2 visits and checking out the various options, I found the perfect spot. Here's where the problems start. After I decided on a place, I asked if there were any specials running that would bring the monthly rent down. I was told that they would check and get back to me the next day. No one called. After I called them back, we were able to come to an agreement on a lower price. Finally, after 3 months of searching, I had a place. I was then told that a quote would be sent and the apartment would be held for a 2 day period. They never sent the quote. I called them back the very next day; they then let me know that AFTER we had locked in an agreement that they had gone ahead and rented it to someone else. This is the pinnacle of unprofessional. There was no apology, no consideration, and most importantly no discussion around a solution to the problem that they themselves caused. The leasing agent I was working w/ was Alan and he offered 0 help; I spoke w/ Alan's manager and got the same unapologetic, uncompromising, unprofessional attitude. What happens when you actually lease a place and you have a problem; you now have to deal w/ a main office that doesn't care and is the picture perfect representation of horrible customer service. I recommend this place to no one. Take your 2k+ per month and invest it in a company that actually cares about the tenants and potential tenants paying out their hard earned cash every single month. read more

Jefferson at Dedham Station leaves much to be desired. Rental rates here are extremely high for the quality of the amenities and apartment homes. We had an 18 month lease and during that time the entire office staff was replaced, there is a high turnover rate. The appliances and fixtures in both of our units was cheap, as was the carpeting and linoleum (yes, linoleum) floors in the kitchen and bathroom. We had a pretty awful leak in our unit and upon move out they tried to keep our entire security deposit AND request more on top of it for damaged carpets. We paid for a professional cleaning service before move out and there was minimal damage aside from General wear and tear. Most of our neighbors we spoke with were also unhappy with this complex. Some residents attempted to create a residents coalition, that should say enough! Pros : awesome location; highways, shopping, and restaurants nearby. Great storage space in units, high ceilings. Cons : overpriced, poor amenities, high renter and staff turnover read more

I have never worked at a place that claims to be pet friendly but has such a blatant disregard for the safety and well-being of the dogs that live in their Apartments. I have worked with dogs for about a decade and to have broken call boxes , nobody in the office , no back up numbers, when I am stuck outside in 100 degrees with dogs ,no water , and no way to get back inside is grossly negligent on their part. I was told this is not a priority . As an owner of a pet care business , and personal owner of multiple dogs I would never live in a place where their safety is not a priority. read more

I've lived at Jefferson for a while now, and I've been pretty let down overall with the quality of the living experience. The leasing office is hit or miss - some of the employees are very kind and helpful, but others are dismissive, rude and uncaring. The finishes in the apartments are low-quality for the price. Old electric stoves instead of gas ranges. Plastic fridge, plastic microwave, no stainless steel. Plastic/linoleum countertops. Unsightly gray carpet in the living rooms and bedrooms. SOME of the kitchens and bathrooms have linoleum tiling painted to look like wood. But it's not wood, it's linoleum. Personally, I don't need luxury finishes as long as the rent is priced accordingly. I'm happy to pay a modest price for a modest place. But the apartments are marketed as "luxury living" on all the promo materials, and the units are not luxurious, they're just average. This place is not cheap, and prices are climbing seemingly astronomically. I sometimes check the website out of curiosity, and they're now trying to charge $2,500 and up for a one-bedroom. Really? This isn't the Back Bay, it's Dedham on the side of the highway. I get that we're close to Legacy Place, but come on. That's outrageous. The pool is always full of leaves and debris. No one seems to clean it. There's one particular woman (apparently a resident?) who sits in the business center all day every single day hogging one of the two computers watching YouTube videos, despite the "one hour time limit" for the computers. The staff just lets this happen. If they try to raise my rent, I'm leaving. It's not worth what I pay now, and it certainly wouldn't be worth any more. read more

Moved into Jefferson at Dedham Station a couple of weeks ago. Spent the previous 6-7 weeks looking for an apartment with an easy commute to Boston but still convenient to see friends and family in Providence. This place hit all the convenience factors. On top of that, even the lowest level 1BR/1BA apartments are spacious, clean and nice/updated. Being next door to Legacy Place means a plethora of shopping, dining and nightlife all within walking distance. So if you're like me and want to use the car as little as possible, this is perfect. Literally across the street from Dedham Corporate Station, so Zone 2 on the commuter rail and a 20 minute ride into/out of the city. Finally, the leasing professionals could not be any more helpful. I had the pleasure of working with Chloe T., who made an appointment with me to accommodate my schedule (even though I changed it up on her a few times!). She literally and figuratively walked me through the apartment/complex and the entire leasing process, and continues to build on that relationship, answering all of my questions in a timely fashion and always willing to help with whatever the need may be. If you're a Boston commuter and looking for all the amenities without paying ridiculous Boston prices, look no further. Jefferson at Dedham Station (and Chloe) have your back. read more

I just moved on 4th of March. My experience has been great so far. The staff are friendly and helpful. The community is clean and I couldnt choose a better place to move in. read more

Horrible. Think twice before considering! We currently rent here and are so dissatisfied with the service and are counting the days until the lease expires. We have so many issues here that I don't know where to begin. First, the charge you for "amenities" and then don't provide them. This place is supposed to be "luxury" living, but it's far from luxury service. Let's start with security. The key fobs went weeks, if not months, without working. So while carrying arms of groceries I had to fumble to find the correct key and struggle to unlock the door. Meanwhile, resident's got so tired of dealing with this fiasco, so folks were just letting anyone in the building. Not secure; not impressive! Second, they have "plenty" of maintenance staff that works here, and they are pretty pleasant and hardworking guys. However, if you need something done on the weekend. Not gonna happen. Example. After two months of getting a really low (pennies) water bill, they came by (during a weekday, of course, since maintenance doesn't work weekends) and told me they had to perform some sort of maintenance to the meter. Weeks went by and they left a notice on our door to let us know that they were coming by the next day to perform the work. Who gives that kind of notice? Making matters worse, my husband took off the day so he could be here (because who wants a third-party stranger here with their staff alone in your house?). Unfortunately, not only did they not show up to work, they didn't even call or somehow notify us that they weren't coming. So late in the day the hub's went to the management office to inquire and was told they ran out of time and would be here the next day. Fortunately, I had the day off (holiday), so I was the chosen one who got to wait all day for no one to show up. Again, no notification or call to let us know they were too busy. Three emails later, on Monday, the management office offered nothing but empty apologies. This after keeping us waiting and wondering if this was the day the staff would show up. THESE PEOPLE ARE RUDE. Parking. When we first moved here, we paid for an assigned parking spot. However, someone else continued to park in the spot. And when we brought this to the attention of the management office, they just brushed it off. Who does that? Safety. the complex next to this one is managed by another national company. They have a security service that patrols the area. Not Jefferson at Dedham Station. I've seen and have taken pictures of a high-end SUV with all the tires removed; made me wonder if it was VANDALIZED. And finally. Much like one of the other posts, I can attest to the fact that they trump up charges after you move out and they deduct those charges from the security deposit. This was so blatant that I had to file a complaint with the MA Attorney General's Office. read more

This agency is astoundingly unprofessional. In an attempt to simplify my complaints and avoid writing a lengthy story, I will list a few grievances. Teresa from Greystar hung up on me during a notably unpleasant phone conversation. Additionally, the office staff have frequently imposed their poor attitudes on Jefferson's residents. I have had more enjoyable moments at the DMV. The apartments themselves are poorly constructed and I would recommend spending your money next door. We could hear crystal clear conversations and water running through the pipes, as the walls are paper thin. It sounded as if we were living in the Amazon one minute and a bowling alley the next. Maintenance was needed on a regular basis for issues with the lighting and plumbing. The space used for this complex would be better utilized as a parking lot for the guests of legacy place. The staff should consider a profession outside of customer service. read more

Have lived here 3 years and have had an overall great experience. When there were maintenance issues with our first unit the staff was incredibly accomodating. They were able to move us into a bigger, nicer unit for the same price we had been paying. Also love the area- walking distance to legacy place shops, restaurants and movie theater, as well as Whole Foods Market and a few new pop-up fitness studios read more

I've lived in the community for about six months and it has been a positive experience so far! The staff is friendly and the amenities are great! read more

We just moved here this past week and so far we love it! Jefferson at Dedham Station is the perfect location, hands down. We moved from Taunton and were looking to get closer to Boston for work. Coming from owning a house into an apartment wasn't easy for us but the staff here at Jefferson made the transition seamless (especially Alan!). They were very accommodating and worked very hard to get us an apartment that would fit our needs. We were all set to go to a 4th floor apartment but he called and let us know that a 1st floor apartment became available! We were so happy he continued to search for us even after we met. Our application process was simple, we did everything online. This location is accurately priced for the LOCATION. The LOCATION is a luxury. The apartments are spacious, clean and the appliances are basic BUT they work! If you are looking for high end appliances then maybe this is not the place for you but I am willing to live with it due to the fact that my walk to the TRAIN is legit 2 minutes. I went from a 3 hr commute a day to a 40 minute commute. If you ask me, that's worth $2K+ a month! Trust me, there is not really any other spot where you get a 24 hr gym, movie theater, pool, private parking, concierge desk - that allows you to pick up your packages using a bar code that is emailed to you, a dog park, clean grounds, next to nightlife, shops and restaurants and across the street from the Commuter Rail for this PRICE, Trust me, I looked everywhere. Don't pass this place up, especially over a couple bad reviews. It is definitely worth checking out. The staff are wonderful. PS - they are very pet friendly with NO PET RENT. read more

The location near Legacy Place and the commuter rail was excellent, which drew us to rent in 2012. Pet-friendly, yes, and when our dog had two accidents in two years, we were disappointed to learn that the company was keeping more than $700 of our security deposit to replace ALL the low-grade carpeting in the unit. Now we also dealt with the trash and parking issues during our tenancy that were cited by a previous reviewer, agree that the fixtures, appliances, flooring and cabinets are of an "inexpensive" quality. My request to ask for a reconsideration of this high penalty was denied. Too bad it left such a bad taste from what began as a fun rental experience. Still, the location is good; just remember not to spill or stain the rugs or you'll pay dearly. read more

I moved to Jefferson at Dedham Station in June after living in a single family home for many years. My move was for a change of scenery and different lifestyle. I was looking for a luxury experience where my only concern would be coming and going. From the moment I met Rashida I was treated with great care and professionalism. Every question was answered clearly and to my satisfaction. The manager, Marella, and other front office staff people, Chloe & Allan are beyond SUPERB! They are responsive and genuinely care about the residents. I have had a few minor issues for which I have utilized the online service request system. Each time the issue has been given immediate attention and usually handled within a day or two of the request. I definitely do not feel like a "number" but rather a person who is respected and treated with dignity. The community is extremely pet friendly and the outdoor space is wonderful. Location..location...location...Legacy Place is 30 seconds away! It is a great value and I truly look forward to residing here for an extended period of time. I really cannot say one bad thing about Jefferson at Dedham Place...and especially the AWESOME staff!! read more

Jefferson at Dedham Station Apartments are located in a very convenient location. It's walking distance to the commuter rail, shops, restaurants, and Costco. I have lived here for 7 years and love the area. If something needs to be fix in my apartment, I put the request for maintenance on the Online Residential Portal and it is taken care of within a day or two. The maintenance guys are great! I always see them in the mornings making sure the grounds around the complex are clean, always walking around making sure everything is up and running. Marella, the property manager, and her team, have always been friendly and accommodating. Recently we had an issue with one of our neighbors and had considered moving at the end of our lease. Alan and Marella, quickly came up with a solution and we stayed here at Jefferson Apartments. They have been very helpful and I would definitely recommend these apartments!! read more