Owner lies. Has little to no knowledge about the services he is charging for. Caused more damage to…read moreour stove. Swore at my wife. Should not be allowed to be doing any warranty work for any company.

I bought a new Maytag range in November. It had an issue. I should be burning my hand in the…read morephoto. That part of the burner did not work. Maytag sent Chris'll Fixit out to fix it. This referenced photo was taken AFTER they said they fixed it by replacing the burner and switch. The other photos show some of the damage they did replacing the burner and it actually looks worse now. Chris came out again after another repair company refused to fix it due to the damage done to the metal and screws holding on the glass cooktop. He did fix the burner. Something wasn't plugged in. The original burner and switch were probably not defective. He was only able to fix it by being walked through it by someone with Maytag tech support. He said he would replace the damaged and bent parts, even blamed part of it on Maytag. Maytag has no open tickets on my range to replace any defective parts. The last time I heard anything from Chris'll Fixit was the end of January when he said he'd have new parts to replace what he damaged within 2 weeks. Supposedly they ordered 5 parts and one is backordered. They provided Maytag with a list of part numbers. Most of the numbers are numbers that relate to nothing. None are parts for my range. They have already lied saying it was fixed in December so somehow I feel they never ordered parts and they figured I'd give up or go away. Do not let these people attempt to fix anything. They lie. They don't know what they are doing. They didn't even understand how my range is supposed to work.

Very professional and timely!!! Price are just right!! I now have them on Speed dial. Very friendly…read morerepresentative.

this repair company was selected for me by my home warranty. I have never heard of an appliance…read morerepair company, not having the most basic appliance parts on hand. When I called to follow up to find out if the parts were finally in. I was rudely told that they called me on this day at that time and left me a message. Perhaps they did, however I did not get a message, it would seem to me that it would be in the companies. Best interest to follow up with that call a day or two later when they did not hear back from me. When I did reach them, it was going to be another two weeks before they would get out to actually repair my dishwasher and my dryer. That is unacceptable with timeliness. It was unacceptable with the customer service received. It's unacceptable that an appliance repair company doesn't have basic appliance parts on hand. I would have chosen another company who has always repaired my appliances on the spot at the first appointment, however, this was through my home warranty, and it wasn't up to me to select the company. If I could give this company zero or negative stars I would. Just the customer service and lack of understanding that going a month without a dryer and itself is extremely let alone the fact that he was rude and clearly not worried about a poor review is unacceptable. again, I'm only giving one star because I have to give at least one.

This was the BEST experience in purchasing used appliances!…read more Morgan is professional, knowledgeable and gifted! I bought a GE washer/dryer combo and LOVE them! I highly recommend STEZ !

I am in the process of moving and searching for deals on washing machines and dryers. The owner was…read morevery helpful in showing me what to look for and giving me advice on how to find a good used set. Very friendly and informative, and with an excellent selection of appliances at a good price. Would absolutely recommend anyone in search of a good deal on a good appliance shop here.

The tech came the same morning I called about the refrigerator issue we had. He was knowledgeable…read moreand explained things very well. And he fixed the issue. Price was very reasonable.

My 15 year old KitchenAid refrigerator started leaking water and then began not cooling the top…read morepart of the refrigerator or freezer. I had called Darin's Appliance repair and did not give a call back. 48 hours later I called again only to be told he doesn't work on refrigerators any more; he could have said earlier. I call APPLIANCE RESCUE. The receptionist asked for the model number of the refrigerator, then said they would call me back later. She called back in 20 minutes and said he would come to take a look at the unit within the next 2 hours. He came in 1 1/2 hours, tried restarting the refrigerator but it only ran for a few minutes; he had checked on electronic board availability and they are no longer stocked by the company. . He measured my refrigerator, gave me a suggestion when I asked, where to go to buy a new one. I thought he was highly responsive, polite, helpful even if he could not repair the unit.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

I needed help with a couple appliance repairs in my home. I called TMI because their website says…read morethey give their employees a background check. I want to be sure the person entering my home is legit, so that's important to me. They also have great online reviews, and now I see why. They offer reasonably priced services, and get the job done quickly. The technician was very respectful and efficient. He kindly offered several pointers on how to maintain my appliances. I plan to purchase their VIP home warranty program to help me maintain my home. Satisfied customer.

Bob was great. However, Sears "rules" limited his ability to service fully. Cleaning out the…read moredryer was an extra cost unless I did it. Reinstalling the dryer was an extra cost and to be rescheduled so I had to do it. I paid for a service that is only a partial service. Bob's hands were tied. He seemed in a hurry but spent lots of time trying to figure out the "paperwork" on his phone for Sears, eventually giving up. So much of his time was taking care of "Sears'" needs rather than mine? What did I pay for? I ended up spending a great deal of time working on the dryer! Impressed with Bob's ability but not impressed with Sears' policies and service.

My appointment was confirmed then CANCELLED after they were a no show two hours after scheduled…read more Then the AI refused to schedule another appointment.

Excellent work on our recent faucet problem. It was a rapid response to our call. Jared was sent…read more In just a few minutes he diagnosed the issue. He was in and out in less than fifteen minutes! Awesome service! Great value!

I would give them 0 stars if I could! Shady business…read morepractices these people are not to be trusted. I feel I was taken advantage of honestly. I called them about my water heater. A plumber came out, took a picture and then told me he'd have someone call me with an estimation for a new one plus installation. I was billed over $200! The plumber did not even bring in tools; he attempted to relight the water heater, when that did not work he advised me that I would need a new one and that someone would reach out with more info. the entire interaction lasted less then 15 min. Im sorry but this situation is disgusting! I would not recommend them to anyone because it just feels very money hungry. The worst part is calling them multiple times to just get transferred 4x only to end up reaching an answering machine because NO ONE else answering the phone, including Deb, whose name is on the invoice, can actually give me a straight answer.