I enjoyed my experience with Dr. Burns. Both my dentist and Dr. Burns explained that the roots of…read moremy wisdom teeth were very close to my nerves. And although this made me quite worried, Dr. Burns took all of the steps to minimize the chance of nerve damage. After my extraction, no loss of feeling to any areas that I was warned may experience difficulties! I also had 0 difficulties in the recovery process. Also, I saw other reviews say that they received no reminders. This must have been fixed because I got text notifications leading up to my consultation and surgery, confirmation (C/YES) texts, and even a phone call before my surgery to ensure that I understood the steps that I needed to take beforehand.

We were referred to go over to Dr. Burns for an extraction by our dentist after an exam and were…read moretold it would be $200-250 (which seems high to me, but our family dentist of many years charges half of that). They told me later that this is not the normal person they refer to, but this is the only guy with an opening. However, we drove al the way over to this place they said on top of our exam we had at our dentist who referred us, we also had to pay exam fees AGAIN (even though there was NO ADDITIONAL EXAM) on top of extraction fees to them as well?!! For 1 Tooth extraction that took LESS THAN 20 min and no additional exam, they charged us over $330 !!! AFDENT CHARGES $120-150 on the last molar they took out. My old dentist charged $80 We had no choice because of the pain and it being late in the day. If you can, save your money and find another place to go . Tell your dentist DO NOT SEND ME TO DANIEL BURNS. Tell them to send you to a decent place that does not extort their customers that are in pain and charge outrageous fees. Also, they rushed the appt and did not seem to care. All about the mullah and getting money fast, not the patient

TERRIBLE! Not friendly office staff. OVER CHARGE YOU and expect you to pay for their mistake!…read moreOFFICE MANAGEMENT needs to find a new job! They bully you by threatening to take you to court for THEIR MISTAKE! DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I can not express how wonderful and caring Dr. Pechin and her staff are! Not only are they…read moreunderstanding of your needs but they are also extremely detailed with their work. I have been to many different dentist to find these attributes . Even though it is a large busy facility,Dr Pechin and her staff make it a small town family friendly experience.

I have been taking my kids to this facility for at least 8 years. It started off great!…read moreSince covid, it has gone downhill. They cancel appointments without notice or if you arrive less than 10 minutes late, "The Dr already left." was their excuse. I don't know how many times I have had to wait for more than 30 minutes to even be seen. Also, they also let me take me baby back with me to be with my 11-year-old. Then one day, it wasn't ok, so my 11-year-old had to make decisions she should not have. I have been getting text messages from them wanting me to schedule my oldest 2 kids their 6-month check-up. I called to schedule them an appointment just to be told, the doctor will only take them on call the day of because of my failure to show/call and tardiness. That's fine. I will find a facility that can keep staff and uphold appointments like I'm expected to do. Very friendly people. They aren't reliable enough to account for what parents have to go through to get their school aged kids to their appointments on time always.

This is seriously the most ridiculous place ever. I got multiple texts and emails confirming my…read moreappointment for the day after Christmas. One confirmation text was sent on Christmas day! I show up and they tell me they called and left a vm cancelling my appointment. There was NO VOICEMAIL!! Then they want me to reschedule for three weeks out. Uhhhh no thanks. I had to find childcare for my kids, drive out of my way, only to find out the appointment is cancelled after receiving a confirmation text the day before.

Look...... I don't like going to the dentist. Who does though. Thankfully this place goes above…read moreand beyond in the care they provide you with. I've never had so many shots but I really only felt the first one. Which I alright with me. I had a tooth extracted with them and felt no pain. I seriously couldn't recommend a better place to go.

Everyone so very nice I really wish you guys were in my network, because I definitely would come…read moreback. With this being said I probably won't be returning. Which is very sad for me because like I said, I really liked you guys. I will say it's a great place and if you try to like them. Good luck.

Amazing all around. Would definitely recommend Dr Reider and his entire staff! Always very friendly…read moreand considerate no matter whichever staff member.

This facility is full of friendly staff and thorough practices. They value their patients time and…read morequestions and deliver excellent service every time! Ellie has done a few cleanings for me and she is such an excellent hygienist! I can't recommend this place enough.

I gave this place more than a few chances to be the place I went to for my dental care permanently…read more And every single chance, I was let down. From the way they kept losing my info, my appointments and even to not answering their calls to get my amoxicillin prescription refilled so that i don't get an infection for my procedures. Not to mention the fact that the receptionists can be rude and seem exasperated for any questions does not make it a nice experience to schedule my care. And speaking of appointments and procedures, not only have they lost my appointments and information, but they failed to call me to tell me the dentist that was supposed to get my tooth removed today cancelled and I wasn't made aware till I got there and my ride had left. I am so utterly disappointed and dissatisfied with everything. I see so many kids and adults that come to that place and I feel sorry for them because I have no idea what kind of care they'll get. The amount of times they "forgot" about my appointments or information was ridiculous. The dental assistants can be kind and I have no qualms with them. But everything else let me down so bad. Every dental office outside of this one that I've been to have always been kind, treat their patients kindly, and keep an organized record of my info and appointments and let me know when they need to reschedule. This is the first dental office that I've been let down over and over again. I will be going to a different dentist from now on and will not be recommending this place to anyone I know.

The office personnel are rude. The billing customer service are rude and talk themselves in…read morecircles. You get a bill 8 months from the service date, ask for a break down and they say they cannot provide it, that I need to go to my insurance. This was frustrating, but turns out, after complaining about that, they can provide an itemized statement, furthermore after saying I need to have my insurance EOB in front of me before discussing what they see insurance paid for. Complete lack of understanding customer needs and questions and was rudely interrupted multiple times. Our first in office visit was our last. We canceled all appointments. They call us to this day once a week to once bi-weekly asking to confirm appointments we never made. It's a circus over there. A customer gets a 8 month old bill from Pippin dental, the EOB is filed away, so naturally I call the billing department to understand why the bill. They acted like I was dumb for not calling my insurance and dealing with them instead and instead of just being kind and helping. Literally ANY other dentist office is better than this place. ANYTHING and ANYONE is better than Pippin dental.

WHEN I SAY THESE LADIES ARE AMAZING! I mean just that, they are very welcoming. They make sure you…read moreare most comfortable , and reassure you that whatever work you are getting done you will be alright. You will most definitely feel brand new when leaving here! and as always I LEAVE WITH A BIG SMILE!!!! I have gotten a cleaning, fillings, extractions, AND braces, every time I left highly satisfied!!

I am disgusted by this place. I went in with an urgency to try and find a solution for my 4 year…read moreold tooth problem. At first the office experience was pleasant, we went in for the new patient special for 125$ which comes with X-Ray/ cleaning and exam which I specifically asked for the X-Ray and both doctor and desk lady said they will do. Without any doubt I thought everything went well and I paid. They referred us to a different dentist and we went with our day and went to our appointment the following day with the referral. COME TO FIND OUT AFTER 2 hours of calling they indeed did not do an X-Ray nor cleaning. I called and desk lady is very new to her job so I don't blame her but she gave me numerous of wrong information until I finally spoke to the manager and was told they can't do anything about it and was nice enough to offer us a free x-ray AFTER we already got the X-Ray done by the referred dentist due to the amount of wasted time talking to a untrained desk lady. I also asked them why wasn't my 4 year old get her x-ray and the manager answer was " she's too young" but yet offer me a free x-ray. THIS PLACE MAKE ABSOLUTELY NO SENSE! Once again I don't blame the desk lady she is new but manager and doctor is very shady.