Restaurant is filthy as well as rest rooms. For all the automation in this location some personal attention is necessary.

They give you dome lids only for shakes that overflow with whip cream I had zero whip cream with zero straw access kinda hard to drink a shake driving with no lid! I even requested a flat lid the girl swore zero lids but dome lids fit shake cups I do believe in the past I was able to get my request on the lid! Do better on your shake cups read more

I ordered the #5 with a large cheese fry with the double steak burger, The food was fresh and nice, and the lady in the window who took my order was also so very nice. Been a minute since I've been back at Steak N Shake, will definitely be back for more. read more

Bathrooms looked like they hadn't been cleaned in a few days -- both stalls had what looked like poop stains on the seats when the food came I was immediately met with a very off-putting smell -- something sour or musty? I couldn't figure out what the culprit was and I ended up leaving the burger and fries on the table and walked out. It was my first time going to a Steak 'n Shake so not sure what I should've expected, but I left pretty grossed out and won't be returning. read more

My grilled cheese that I ordered was not melted at all. The cheese tasted fake. The cheese was protruding out the sides of the bread and it was cold and hard. My lemonade tasted like acid and vodka, it was so bitter. read more

See all

Terrible service, manager Kaitlyn needs to move on from customer service. The owners have no idea the damage she is doing to their bottom line. My experience is from a few months ago, let me know when she's gone and I'll be back. read more

We ordered two sandwiches and they were both cold and lacking in flavor. The French fries did not have any salt on them and the milkshake had a really bad taste to it. And then, the bathrooms were filthy. read more

Hot food, served fast, clean tables and chairs, would recommend again. The tables and facilities were clean. Nice staff.

Had a very good burger and fries from here today. Instead of the normal bun, I had them sub in a pretzel bun from a sandwich they offered that I didn't care for. That bun and meat from a double was very good. read more

Steak ’n Shake - the outside of a restaurant - Fast Food Near Me - Seymour, Indiana

The food here tasted pretty standard as far as I could tell. My issue is more with the ridiculous service. The drive through is below average speed wise. I don't eat a lot of fast food, but I know when I order a whopper it comes with a certain grouping of toppings. If I get a double cheeseburger at McD's it comes with the ketchup, pickle, onions whatever on it. Great! So I came to this place and ordered a steak burger. They didn't ask what I wanted on it so I assumed it came with some stuff on it. The burger was totally plain. No ketchup, no mustard, no lettuce, no nothing. That was partially my fault. The burger was half off the bun, that could have been put on a little better, especially with no toppings. Aside from that, the person at the drive through told me my order was $4.04. I drove up to the window and handed them a $5 and a dime. They took the money. I got my food. Then they gave me the dime back. Nothing else. Was my food exactly $5? Was it like $4.84 and I heard them wrong, and then didn't get change? Like I said, this drive through is slow. I didn't want to waste anymore time by inquiring about this, considering it was less than a $1. Considering my burger had no toppings, it wasn't that bad. The bun was very buttery so that helped. The cheese fries I also had were pretty awesome. read more

Absolutely the worst service I have ever experienced at ANY restaurant. Kaitlyn was extremely rude and we waited 38 minutes before she even took our drink orders. Our meals were wrong, we didn't get what we ordered, no lemon for our waiter, no dressing for salad, burger was cold, no refills. To make it worse she tossed food on the table and not one word after. Every table around us was complaining and unhappy. She treated everyone terribly. I cannot believe Steak and Shake let's this slide. Will never eat at this place again, please do yourself a favor and keep driving. read more

Loved the milkshakes here, I would give them alone 5 stars. The food and service not so much. Go thru drive thru for your milkshake and you will be in good shape. read more

Stopped there for breakfast, ordered eggs over medium, bacon, shredded hash browns and a biscuit. The bacon and biscuit were good but the eggs and hash browns were not. Eggs were cooked hard and potatoes were the hardest crispiest things ever. When I told the waitress, she immediately removed the charge from the bill and told the cook and we could hear him yelling about it at our table. While paying the bill I could see that the cook had facial hair The was not covered while he was cooking. I thought that was s health code standard... maybe not. Would not return to this location. read more

Steak ’n Shake - Fast Food Near Me - Seymour, Indiana

This location needs some old school training. The chili was not made to the founders wife's recipe, it was all beans. Service was slow. There were 2 floor managers on duty that were more interested in where their multi-tasking cashier was instead of stepping in and cashing out a few customers. There's no "I" in team guys, do what it takes to make happy customers. read more

Steak ’n Shake - A lot of beans - Fast Food Near Me - Seymour, Indiana

Pretty standard fast food type place. Service was pretty good. The waitress was attentive, and got our order correct (I had a buffalo ranch burger, which was fairly unique, and had a good taste. The other two in my party all tried different burgers. We all agreed that as far as Steak 'n Shakes go, this one had some things that it was doing right. read more

Best frisco melts. The service is pretty good for it being like 4 am when we went. That is about it....

Fries were under seasoned, slow service and not one single napkin for the four meals we ordered.

Slow, slow, slow!! I waited for 10 minutes at the take out counter while the few employees that were there standing around talking didn't acknowledge me. Need more good workers at this Seymour location. read more

Steak n Shake is a great alternative to fast food, but when we visited this location today, it was a terrible experience. It took the staff 5 minutes to greet us and another 10 minutes to seat us, in spite of the availability of several open, but un-bussed tables. Our waitress, Tanya, took our order and went for a smoke break in her car, then, while our food was waiting in the window, she said, "I just talked to the cook and your food will be up shortly." (She didn't actually talk to anyone.) Then, 15 minutes after we had ordered our shakes, she finally made them. And then our food came out. Overall, this looks like a poorly managed location with a manager that lacks the experience or drive to manage his team well. There were two waiters, one middle-aged woman and a mod 30's man, who appeared to actually be working hard, the rest were busy eating or talking in between serving customers. Most of the un-bussed tables remained that way, even though there were several people waiting to be seated. read more

Absolutely the SLLLLLLLOOOOOWWWWEESSSSSTTTT Steak 'N Shake I've ever been too. I'm from Seymour & I wish I could say this is a one time mishap but sadly, it isn't. Multiple visits and I swear the service is getting slower and slower. We sat @ our table @ 6:10 and it's 6:45 and we still don't have our food..... Yes I'm writing this review as I wait on the food because I find nothing more entertaining than how bad this service is. Food is usually good when we get it..... But IF we get it! read more

This is probably on the lower end of steakhouses I've been to. After the wait to get to the table, the sub-par waitresses, and the underwhelming food this restaurant is not the go to for me. I would recommend this steak 'n shake if you are with friends, just finishing up a game on a Friday night, or just wanting to get closer to that special someone, this is the place for you. read more

Best Steak 'n Shake I've experienced in s very long time! Service was excellent, food was super fresh! This location is doing it right. I wish all restaurants could take direction from these folks! Keep up the great work. We'll be back again if passing through town. read more

It's a great little place with awesome service, amazing food and kick butt shakes!! Clean, friendly and inviting. I will definitely be returning read more

This is the best steak and shake ive been too. I drive i-65 alot and this restaurant takes the cake from louisiville to gary. Quick, friendly, clean. read more

Quick and tasty - steak and shake is the best chain hamburger in the south/ mid west.

Stopped here on the way home from Louisville, KY. Service was a little slow and the french fries were not as hot as I would have liked. But the food was pretty good overall -- better than the average fast food options. I love the deluxe guacamole burger -- just the right amount of spiciness for my tastes. read more

If I could leave negative stars, I would. Only brought food to half our table and never came back. We had to walk to the kitchen to find out the status of the rest of our order only to be told the computer deleted part of our order. How about you use common sense and check on your table when you notice only half of the people you wrote down an order for are eating. The waitress finally decided to try and take our order again. Surprise surprise, the food still never came. Let me clarify that we entered the restaurant at 11:40 pm and let at almost 2 am and all of us still hadn't eaten! No food, no drink refills, no patience left after 2 hours. To make matters worse, the manager (Karrie Denney) offered to pay for the food we never received. How are you going to comp us for something we never even got?! She then proceeded to screw up the totals for those of us who had gotten food. She never once apologized for the terrible service. I can assure you that the service and the overall experience was so awful that I, nor the other 10 people with me, will never step foot in another Steak and Shake. read more

Burger n fries were great...service a little slow but they knew it and comped my soda...I'll be back!! Now I see why the parking lot is always full... read more

I called 20 minutes ahead to time my lunch break. I got there and saw no other customers. The cashier asked the fry cook if he had the Fresco Melt ready. Dude answers "no I haven't even started it." SMH so I told em to shove it and went to Taco Bell. I can't believe the level of lazy read more

When we walked in the servers walked past several times made eye contact but never spoke. Took a while to get seated. The bathrooms were disgusting no paper towels. The food did come fast and out server was great. read more

We were recently in Seymour when my friend, a disabled American Veteran, had to use the restroom. Because of his injuries he is not able to wait very long. I got him out of the car as quickly as I could and headed to the Steak and Shake carry out section of the restaurant since it was the closest. A woman, who I'm assuming was the manager, chased us down and told us we couldnt use "her" bathroom. My friend is on a Walker so I asked could she not see he's disabled and it was an emergency! To which she replied that she didn't care and there were plenty of other bathrooms in the area. She stood in front of the bathroom door and blocked it!! She was very hateful with us!! Steak and Shake you need to teach your employees some RESPECT!! There wasn't one other person in there at the time except her and the cook. I could see if someone like me just walked in to use it but this veteran was an exception! So nice to think he fought for someone like her that wouldn't even let him use "her"bathroom!! What a total lack of respect. read more

This specific place is terrible! Poor service, poor food prep and the messed up orders from drive thru makes me not want to eat the place I love to go to. read more

I'm not disappointed but the wait we've always had here is really long. Food tastes pretty great but the workers never have seemed too thrilled. read more

These place has the best food and relly good service and is in a good location awesome

My friend asked for extra ranch and they didn't give me it and it hurt my feelings. #RIP

Excellent food. Patience, accurate, and fast service. Can handle a large group. I came to this restaurant with a group of 100 teenagers as we drove across the country on a school trip. They not only accommodated us, but delivered delicious food, with fast and accurate service. As a teacher hauling 100 kids, I cannot explain how incredible it is to have buses of happy, full children. I told the wait staff I was so happy I could hug them. A waitress said, " I'd take a hug." So I gave her one. Our whole group was in and out in just over and hour. Thank you! read more

Waited for 30 minutes in a drive thru line and our order wasn't correct, in spite of the fact they seemed to have quadruple checked it. Either complete idiots are running the joint or the entire staff is poorly trained. Went and used the ladies room while we waited and an employee told my daughter to never work there, that it was God awful. read more

I have eaten at numerous steak and shakes over the Midwest, this might be the first time I've been disappointed. I ordered the California skillet (which I do all the time) it was cold, cheese wouldn't begin to melt. I told the waitress, she took it away, 30 seconds later, I heard the microwave "beep" and she came back out with the same dish, slightly warmer. If I wanted microwaved food, I would have gone to the frozen food section at Meijer, got a jimmy dean scramble and saved $5. read more

I am disappointed I can't rate this zero stars. So after a long drive, my husband, friend, and I stop at the steak and shake. We get passed by 2 managers standing at the front and then finally get seated from a busy waitress. We sit and have time to figure our entire meals and both my husband and friend used the restroom before our order was taken. Finally our waitress shows up. I order for the table. Drinks and all. She leaves and comes back with our drinks and spills my husbands soda all over him. She says "you guys can move if you want." No urgency to clean up, help us move, or apologetic. We move over as she gets him another drink. This mess was not cleaned further. It remained a mess with soda all over the floor until the very end of our meal and after we left. She comes back with my husband's and friend's meals and says mine is coming out. That was fine. 20 minutes later, my food comes out. My friend and husband have already finished. I eat my meal. I then see another waitress come by ( same one who seated us. she's been by a few times by now, but I never saw our waitress between eating) and she slips with food in her hands on the puddle of soda our waitress left unattended and not cleaned up. This waitress brings out a wet floor sign. This was an atrocious experience. I told a very uncaring manager of our experience and her response was to take 5 bucks off my meal. To wrap this unfortunate decision to eat at the steak and shake, I will quote my husband, "I even had to pay for the drink she spilled on me" read more

Drive thru is brutal. Takes forever. No organization. I would not recommend this place to eat.