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    Steak ’n Shake

    3.2 (66 reviews)
    InexpensiveFast Food, Burgers, American
    Closed 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Fast Food Restaurant Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Update... Went back today and the manager was so kind and I got my milkshake!!

    I went through the drive-through last night and ordered only a milkshake. I sat at the drive-through window for at least six minutes. I could see through the window that the employees had time to chat and laugh, but no one had time to go check and see if my milkshake was on its way. The server that had taken my payment was staring at the register and playing with her fingernails and checking out her split ends. I paid $5.50 for a milkshake that I never got. It upset me so much they just drove away. I would pay extra just to get decent customer service. UPDATE... stop by steak and shake today and the manager was very kind and gave me my milkshake.!

    Drive thru can take time because orders are made while you wait.
    Dianna B.

    I like steak N Shake because I can usually trust their burgers to be fresh. What I I found utterly ridiculous about this particular location was that I waited 12 minutes in the drive through after placing my order. When I got to the window, and I was ready to pay, The girl there, handed me my bag and said "Thanks, have a good day." Nope, she didn't take payment. "I haven't paid yet." So the girl behind her told her to collect the money. She did, gave me the correct change and all that. then wished me another good day. "Can I have my drink?" She looked behind her. "Is this your drink?" Honestly, how am I supposed to know? I'm not inside the location. "is it a large diet? Then it's mine." I'm polite, but seriously, make sure that your folks are trained before you put them on the window.

    Frisco melt. Well, a very burnt one.
    Tom S.

    This is the worst Steak 'n Shake I've ever been to. I only go here because it's the only place open late in trinity. There has been so many times I've wanted to write a bad review for this place but I just didn't feel like it. This just hit the nail on the coffin. I just got food, it was about 12:15am and the food is burnt. I'm not being picky, I mean it's freaking burnt. ON BOTH SIDES! Did the cook really finish this sandwich and say "Yeah that'll do". Who are you guys hiring? 10 times out of 10 when I get food here at night it's wrong. Will I come back again for the 37th time hoping it's a better experience since nothing else is open?... Probably. Maybe hire better people? Maybe have better management at night? I have no idea. Just do something different.

    Serina G.

    If I could give this store no stars I would! Here's a few photos of tonight's meal from this nasty store! First off I waited 40 minutes in line from start to finish. When I placed my order I was 4 cars from the window from when I order to receiving my food it was 23 minutes almost 24. I ordered onion rings that tasted like burnt batter. All my burgers where smooshed like flat bread besides my sons double cheese burger. Know here is the kicker my boyfriends burger the Swiss and mushroom had a bit extra ingredient aka HAIR. He's always had this huge phobia of hair in his food to top it off. He didn't notice the hair until it was stuck down his throat. Now someone might say it was mine but I'm a brunette and this hair is blond. I called the store and all they did was to offer a replacement burger for the one with the hair. My husband now refuses to ever eat steak and shake again. Waiting on a response from corporate now after filing a complaint.

    We stood at the hostess sign for 6 1/2 minutes watching all the servers and manager ignore us waiting to be seated. I counted 6 tables that were empty & filthy. No one said a word to us. Then I glanced back towards the kitchen area & saw how much garbage was all over the floor and walked out. There have been so many different managers at this particular location-I'm not sure why it's always managed so poorly. It was filthy everywhere.

    Chili so good!!!

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    2 months ago

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    1 year ago

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    2 months ago

    Love this steak n shake location. It's so close to our house and I always get their double garlic burger with a side of fresco sauce.

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    2 months ago

    Had a GREAT EXPERIENCE yesterday here. Was treated with great smiles and Attitudes from Mirer and Morgan at the drive thru Great job girls

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    6 months ago

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    3 years ago

    Great food and fantastic customer service. The place is always clean and the staff is very helpful.

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    2 years ago

    Always fresh and great service. I have not had an issue here and the Inside is always very clean. Set the bar for other places

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    7 years ago

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    8 years ago

    Sometimes you just have to say WTF and go into the Steak & Shake. Love the shakes. Steak burger is good. Like them better than McD's.

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    12 years ago

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    9 years ago

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    8 years ago

    This place is supposed to be a fast food restaurant and I have literally sat for 15 minutes in the drive thru ....nuff said

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    8 years ago

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    11 years ago

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    9 years ago

    It's steak and shake..... always good , if you want a quick burger and shake !! Sometimes real busy, so try to go when they are not

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    8 years ago

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    Page 1 of 2

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    Review Highlights - Steak ’n Shake

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    Seafire Grill

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    4.4 mi
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    Seafire Grill in New Port Richey, was a nice lunch stop for my wife and me on Saturday. The…read moreinterior is elegant, with views of a small harbor, and on past visits we've even seen dolphins. It's a large space with a modern bar, booths along the windows, tables scattered throughout, and two event rooms on either end of the main dining room. Sara greeted us promptly, as usual with a smile, and was attentive without hovering. I had a Buffalo Trace Manhattan, she had an Angry Orchard, and my small glass came with enough ice to keep it in the freezer for the next shift. I had the blackened shrimp tacos. Tasty, with a little tang, but this is where the pricing starts to raise an eyebrow. They were $17 for 2, and most other places give you 3 for $16 or less, usually with sides too. She had the steak quesadilla at $18, which also felt a little steep. Most others are $14 or less. Still, she enjoyed it, so there's that. For once, there was no 3% credit card upcharge, but at these prices, you have to figure it's already built in somewhere. The food was good overall, though I think the meal came in about $10 high. I also hear the place is for sale. Good food, service, ambiance, and view. All pretty common on the Gulf of America -- which is kind of the point, I guess. They've got a few easy, not-too-expensive fixes, so I'll leave it to you to be the judge.

    We celebrated our friend's 93rd birthday here May 3. We sat upstairs in the main dining area, with…read morea view of the water outside. It was easily accessible by the birthday girl who was using her walker. Service was wonderful! Sarah was prompt with bringing our drinks after we ordered them, and keeping those drinks full. She brought us our food orders as soon as they were ready. Everything was at the proper temperature and delicious. Our party ordered salmon, fried shrimp, fish & chips and Caesar salad with grilled chicken. Our meals were filling, and what we couldn't eat came home with us! We are definitely returning for the fried shrimp!! We brought cake which Sarah expertly delivered to the table once we were done with dinner. Only one candle was not lit when she placed it in front of the birthday girl. But that was okay! She blew out the others to get her wish. I'm betting that wish was to return here. Everything was memorable and enjoyable!!

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    4.0(76 reviews)
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    4.6(48 reviews)
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    Ordered the ahi tuna aloha bowl and the field salad with salmon added. Everything was amazing…read more Service was great. The food options were healthy and exactly what we hoped they would be. I would love to go back to hang out on the beautiful back patio! It looked incredible.

    I was attempting to find a more healthier menu that is more farm to table and not so commercial or…read moreover the top with gastro foods. I came across this restaurant through a search and I am so glad we did. Unfortunately, we had to do takeout as it was brought to us for a lunch break and we are 40 minutes away so it wasn't at the temperature the they would have served it to or the presentation - our fault. But theirs at all. It wasn't through a delivery service either so I cannot fault anyone but us. What I can say is the food is phenomenal. The brussel sprouts are some of the absolute best I have ever had and the others agreed. The tuna was to perfection. The refinery salad, we added shrimp, also amazing. The bulgogi - no fat or gristle, tender and flavorful. We also got a flatbread- rest in pieces. Someone bumped into our sacrificial delivery person and it went everywhere. We heard it was aromatic and had it not been on the sidewalk of a downtown high traffic area it may have been a Friends cheesecake moment in the hallway. Overall, definitely want to go to the actual restaurant now. There are other items I would love to try and the consensus is that this would be a fabulous date night restaurant. Not bougie and just hip enough inside. Looking forward to more dishes and plated to the perfection of the taste of their food.

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