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    Steam Systems

    1.0 (1 review)

    Services - Steam Systems

    Carpet cleaning

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    3 years ago

    Not good at all ! Still had spots that was not cleaned, hit & miss, would not use again.

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    Quick Dry Carpet Cleaning

    Quick Dry Carpet Cleaning

    4.7
    (15 reviews)

    My carpets were gross. I am ashamed at how bad they got. We have three dogs and the carpets looked…read morelike we had 9. So embarrassing!!! Damien worked with me and my crazy schedule and got us in. Thank goodness!!! Carpets looked so good, I feel comfortable again, and he was worth the cost!! Did not over charge was very reasonable and realistic with the cost! I cannot thank you more! I will keep my pups around. Haha

    I'm so happy to share my experience with Damian! I was able to get an appointment within just a few…read moredays (which I have a feeling isn't the norm!). He was probably the quickest and most responsive service provider I've ever worked with--excellent communication and very informative, offering different package options based on my needs. I decided to book after reading his great reviews, and I couldn't be happier that I did! My pup has been sick over the past week (IYKYK), and I also had some red clay mud tracked in on my front steps from ongoing new construction and workers coming and going. My home is three stories, so not a small job! Damian walked through the house with me, explained his method of treatment, and then got right to work. I was shocked when several stains I thought would never come out actually did! My house smells so fresh, and Damian was an absolute pleasure to work with. Hire this young man who's working hard to support his family--he's knowledgeable, friendly, and diligent. I couldn't be more pleased with both the results and the value. Thanks, Damian! I look forward to working with you again on future projects

    Dolbier Floor Care & Restoration

    Dolbier Floor Care & Restoration

    4.4
    (5 reviews)

    We were amazed at the quality of work by Dolbier on our old Persian rugs, they came out looking…read morelike new! Derrick Bond, the gentleman who delivered our rugs, could not have been kinder and more helpful. He helped us move all our furniture around until we felt it was in the perfect place. We just can't say enough good things about Dolbier, we highly recommend them to anyone who wants professionally cleaned are rugs. And hope that you get Derrick to be the one who delivers! Great work!

    I am filing this complaint against Dolbier Disaster Restoration (DDR ) for reasons that are listed…read morebelow. These events occurred while they were repairing our roof. A large tree limb fell onto our roof. It created holes in the shingles, sheeting and decking. The damages were covered by our home owner's insurance policy. The insurance adjuster allowed for replacing the shingles and sheeting on the entire roof and to repair the damaged decking. DDR was selected to do the repairs, they were provided with the adjusters' scope of damages--replace the entire roof and repair decking. I used the following terms to identify my view of the structure of a roof. Shingles are on top of the roof, sheeting goes between the shingles and the decking, we had two layers of sheeting, felt and titanium, decking are 4x8 sheets of wood that are attached to the rafters. The roof that was struck by the limb and authorized for repairs was one entire side of a gable roof. I happened to climb on to the roof and observed the roofers as they were working.This is what I observed-- 1. Approximately 1/3rd of the roof had been removed. The roofers were in the process of replacing this part of the roof. The balance of the roof was untouched. DDR was authorized by the insurance adjuster and myself to replace the entire roof. They arbitrarily opted to only do 1/3rd of the roof. Why would DDR replace 1/3rd when they were requested and authorized to replace the entire roof ? 2. I observed that the roofers were in the process of laying down felt paper. They were rolling the felt over a large hole. The hole was very noticeable- it was about six inches wide. A visual inspection showed the hole was also in the decking. The titanium was not present. It was very clear that the workers were going to cover the hole and not repair the decking. There were other holes in the roof. They had already covered these holes with the felt paper. There was no material on the roof to repair holes. It seems reasonable to assume that the other holes were not repaired-they were covered with felt. Later I found on the ground the piece of titanium paper that cover the hole, apparently the roofer cut it off and threw it over the side. It has a large tear where that the limb made I have this piece of titanium. I contacted DDR and advised them of this situation. A few days later a different crew arrived. They properly replaced and repaired the entire roof. A frightening thought --Without proper roof repairs, rain would continue to entered our home year after year. We all can envision the consequence of the damages this would have cause to our home. Thank goodness my 78-year-old body gave me the strength to climb onto the roof. I do wonder if this happened to a person unable to climb onto the roof, or assumes the repairing company would do what the insurance company felt necessary to properly repair their roof. Can you imagine what their life would be like when these defects was discovered ??? FYI, I've been in the property casualty and risk management insurance for over 40 years. My first job was a claims adjuster. I've worked with very honorable professionals. It is very difficult for me to imagine that companies can provide this type of service and walk away leaving the homeowner in a pickle while there were fully compensated. Thanks for taking time to review this matter. Regards, Tim Cummings, CPCU

    Steam Systems - carpet_cleaning - Updated June 2026

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