Joseph and Kerry were on time, professional, efficient and caring workers who did an excellent job cleaning a large area rug and couch, and chairs. I highly recommend them and this company. Rene answered all my questions and scheduled the work. they get 5 stars from me!!! read more

We liked to host parties which resulted in our carpet being absolutely disgusting. We were concerned this would affect our security deposit. We called in Steam Pro Carpet Cleaning for backup and after a couple hours had our carpet looking brand new. That's not even an exaggeration. We got our full deposit back. I couldn't be happier with the service and will absolutely be recommending to anyone needing their carpet cleaned. read more

I was beyond happy with the cleaning service from SteamPro. The technician was well informed and pleasant. I had a bad experience with another service many years ago, which left a scar. After researching carefully, I landed on SteamPro for many reasons. I like that they don't use harsh chemicals, and also that they stand behind their claims. I had a unique zipper fabric door that is permanently attached to the molding so it had to be done on site. It required some extra attention, and the serviceman was up to the task. I have a vintage carpet that ended up needing a more thorough cleaning done than could happen on site, and they were willing to re-steam the front & back of the carpet to remove the embedded stains for no extra charge at their facility. SteamPro isn't one of those bargain basement type of places. It's a professional outfit and worth every penny. I highly recommend using their services! read more

If I could give more stars I would! These people really know what they are doing. Originally hired a less than satisfactory rug cleaner who ruined my piece (at least I thought). Eric was able to bring it completely back to life and now it looks like the day I bought it! Don't go anywhere else! This place is far from my house but I will gladly make the drive again for such quality and cost efficient work. Thank you Renee, Eric, and Avi! read more

I emailed this company because my puppy had peed on my area rug and I had had it for years. I was concerned about the cost and the quality of service. They were very nice and professional, picked it up on Monday and brought it back on Wednesday. It looks BRAND NEW! And the cost was very reasonable. I am really happy!! Thanks for the great service! I wouldn't hesitate to use them again or recommend them. Two thumbs up! read more

I reached out online at 11am, made an appt for 1pm and had my carpet steamed and cleaned by 1:30pm. They were polite and it's was one of the easiest things read more

A Very poor job was done. The cleaner was in a rush. I paid nearly $200 on a basic cleaning for one room that was pointless. I could've paid for a Groupon deal instead. My personal carpet cleaner finished the job and removed the stains that was left. I absolutely don't recommend this company. I feel ripped off. read more

I hired this service to get rid of pet odors. Not only did they do that & do it well, but they also removed some stains that I thought would *never* come out! read more

I was impressed with Eric. He was professional, took his time, treated my carpet as if it were his or his mom's. He was friendly and courteous. I will definitely use steamPro again. Great job Eric. read more

This is my first Yelp review ever. I just felt compelled to give SteamPro Carpet Cleaning 5 stars and to sing their praises. Avi, the owner, was very professional, and he was also very warm and friendly. The company did an excellent job cleaning my rug and completed the job incredibly fast. Thank you, Avi and SteamPro. It was a pleasure doing business with you! Debbie read more

Initially there was a misunderstanding about price, but the owner ultimately gave me a good deal and sent his son (it's a family business) to handle the case personally. He did great work and I didn't mind the view at all! :P read more

My carpet's clean. Brian was great. Personable and professional.

I am so happy I found this place, and it was by sheer luck! I don't need to go into detail BUT I drove in with my rug in tow, they greeted me so kindly, gave me and my rug so much attention. I didn't have to lift a finger or be bothered with anything until I got a call to pick it up. The owner (what a awesome person) carried my spotless (non toxic) cleaned rug out to my car. I got home and was able to lay out the rug completely and it looks amazing, literally looked brand new. (This rug was bad and smelly because I have a dog). I am so happy I found this place. Thanks to each person from the receptionist to the rug pro in back. Its hard to find this kind of service now, it seemed like the past when people actually cared about doing their best. read more

This update is mainly to respond to Jeffery C.'s response yesterday, please read the main review below, but i will also to state some of what has happened since I posted the review. First, I am not mistaken as to which carpet cleaner I am reviewing. I am confident that it is Steam Pro, and I am confident that I talked to Jeffery. Second, Jeffery also knows who I am. Third, he has indeed sent me multiple private messages, one of which offered a refund. I did not respond because I no longer had any interest in receiving a refund. As I stated in my original review, after yelling at me, he said he would send a refund when I first complain, but he never never did. I would rather people know the poor service he provided and how he treated me that day and when I complained than receive a refund. I was THAT unhappy! There are simply better options elsewhere. Customer service matters a lot to me. If you have any doubts about me, feel free to check my other reviews. I have written 19, which range from positive to negative. I try to be thoughtful and useful when reviewing. read more

FANTASTICAL AND MAGICAL!! I'm so happy with my carpets! Jeffery and Michael just left and the carpets look incredible! He quoted me over the phone, and when they arrived he was honest and up front about everything. I was shocked the quote was exactly the price he charged. I've had experiences where companies will kind of bully you and up charge you for random things when they actually come to your house. But Jeffery DIDNT! He was honest and kept the price fair! Also, I really appreciate the fact that they tried to use the least amount of water possible because we're in a draught! Well done guys! See you next year!! read more

We have only good things to say about Jeffrey even though we had a really strange problem surface. We had him come out to clean our couch. When he finished the fabric discolored for some reason. We were all shocked. Since Jeffrey wasn't 100% sure what happened he had our pillows and couch sent to an industrial cleaner that washed everything again and got things back to normal. At no cost to us of course and Jeffrey refunded us our original money because he felt so bad. We're not 100% sure what happened but in the end everything is fine. We would totally recommend Jeffrey. He stands behind his work and his word. read more

Bryan came and did an excellent job on my carpet! I live in a 2bd apartment on the west side and have hosted dogs, cats, dirty shoes, all the things. Bryan gave me an estimate (including the couch, it was nearly 900.00) and after my heart attack we decided that the carpet needed it more. worth it! carpet looks and smells so fresh; the system they use is beyond a simple shampooing and really gets the old/ deep stains out. Bryan was respectful, personable, and trustworthy. I am technologically averse so don't know how to upload the photos but imagine disgusting sewage dumpster carpet and then beautiful new loaf of bread clean carpet. read more

I had a terrific experience with SteamPro! Tanner came over, cleaned two (white) couches with many pillows, two rugs, and my bed's upholstered headboard. He removed soooo many annoying spots that I've been unable to clean. Plus there was no icky lingering smell afterwards and everything looks fantastic. Perhaps pricier than many other companies but for the workmanship and friendliness, it's worth it. I'll definitely use them again... read more

Jeffrey was honest, up front, on time, and extremely efficient! He was even kind enough to share some information on the job about the cleaning process and the equipment he uses, and from the look of my carpet now you definitely do NOT need to pay for a giant truck washer to get them looking fantastic! Steam Pro's prices were the best I found for the 3 rooms I had done (though for a single room it would have been pricier than some companies), and he even made a sweet deal for being a college student. I highly recommend Steam Pro for all-purpose carpet cleaning. As a side note, they don't clean ink stains because they don't stock the appropriate cleaner. This may be different if you mention it beforehand. read more

Great customer service but very high prices compared to other vendors. Got a quote of $130 for a bedroom. They also have minimum charge that is $150. read more

These guys did an amazing job. My carpets look brand new and smell great! I have two small dogs who had a few accidents and you would never know now! Fast, friendly, and right on time. Thanks Steam Pro! See you in a few months! read more

I have used several other carpet cleaning companies and didn't like the results. I called Steam Pro because we had a small emergency where some water leaked and our carpet was really wet. Not only did they get it cleaned up, but they did our living room and got rid of all the kid/pet stains in the carpet. The best part was, whatever they used, smelled wonderful and made the room smell good even the next day. They came out quickly, were polite and professional. They even put paper down so we wouldn't have to walk on wet carpet, which NONE of the other companies have ever done! I will be using Steam Pro from now on! read more

I was SO happy with the customer service, work ethic, and results of Steam Pro, and specifically the service man, Brian. First, I decided to choose this company based on other reviews I read and I can attest that the reviews reflected my actual experience. Second, the scheduling process was so easy and very professional. I received email and text confirmations and the service man was early/on-time. Third, Brian was the service man and he ensured the work area was protected (drop cloths to protect floor), the machine he used wasn't disgusting/dirty like other companies. He explained what he was doing, the products he was using, he steps to cleaning - which I appreciated to get an understanding that he wasn't just wet vacuuming my couch! I wanted him to cut corners (like skip spot treating, etc and he was really uncomfortable with that idea, stating he wouldn't feel right doing that and wanted to do his job correctly - I eventually gave in and glad I let him go all out!) He was SO personable, kind, and I felt comfortable with him in my home. He worked hard, with integrity, and the outcome was better than expected. My couch stains were gone, the layers of dirt (that I didn't even realize were there until he showed me the grime) were gone, and the couch didn't smell deoderized - it smelled just clean! The cost was about $100 more than we'd ever spent before but I genuinely was so happy with the results. I didn't want to be - I kinda wanted to be like "you cost more but it looks the same" but I couldn't say that. I even texted photos to my husband to show him how it looked new again. I will definitely use Steam Pro again and recommend them for couch cleaning. read more

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Affordable. Funny. And really good work. What more could you want? A small part of me almost wishes my friend's cat would puke on my couch again. read more

Fantastic service. Arrived on time. Price was great. No gimmicks with the pricing. Highly recommend. Brian was a gentlemen. read more

SteamPro - Photo of truck - Carpet Cleaning Near Me - Los Angeles, California

Split a glass of red wine on a wool rug. Happened about 2 hours ago. Avi was very kind on phone and Sean was here within an hour. Stain is gone and price was 200. Very happy - great service. No up-sell or pressure to do anything that wasn't required. Thanks guys... read more

SteamPro blew my mind! I can not believe how easy and professional it was to book them. They had there technician come out to me in less then 24 hours. Got the job done and I have never been so content and happy with the services. I've tried previous company's before SteamPro but never got this type of result. My carpet and sofa look brand new. Thank you SteamPro read more

We had Brandon come out to clean our carpet. I am very pleased with the work he did and would highly recommend him to any family and friends. Very respectful and hard working young man. read more

These guys do a great job! I've had these guys out for each of the past 2 years and they always do good work and are very courteous. They are organized, explain what they are going to do, and get it done in a timely manner. And their fees are very reasonable. My couch was pretty dirty and now it looks brand new. Will continue to use them in the future. read more

They are good, fast and gentle I'll definetly recommend Steampro to friends and People ~~~ Son muy Buenos, rapidos y amables. Recomendaria a todos mis amigos y personas. read more

I am very happy with the professional service, the price and the results. Had my sectional and a sofa cleaned on Tuesday, by Thursday everything was looking wonderful and dry. Thank You so much for the appoint on such short notice. ******I give them 10's across the Board!!!!! read more

Fast, friendly and great service! Jeff called and left me a message the morning of the carpet cleaning. I called him back and thanked him for letting me know he was on the way. I requested a Sunday morning time slot and Jeff arrived on time with a smile on his face. Pain free consultation and great service. He readjusted my price as the room was smaller than he expected. What an honest man!! Love that. He (and his co-worker) took about 45 minutes to clean 2 rooms and a hallway. I plan on calling Jeff for any future carpet cleaning needs. He accommodates customers in the mid-Wilshire/Koreatown area so don't be shy and just give him a call!! read more

Getting our carpets cleaned by Steam-Pro was the fastest, easiest, best executed office task I've had done in months (too often these things turn into a snafu, you know?) Jeffrey and his colleague were responsive, flexible for appointment timing, showed up slightly early, were quick and thorough, and billed us the exact amount we were quoted--we could even pay by credit card right there with his billing iPhone app. Very pleased, and I recommend! The carpets look great. read more

Years ago I Googled: "carpet mites", and they made quite an impression on me. I always had a feeling carpet was unsanitary, but I was not prepared for those little things. Since then, I've remained with hardwood floors, until my move a few years ago. My bedroom had new carpet, and although I vacuumed and spot cleaned it incessantly, it wasn't enough. I know how OCD it sounds, but it's fabric- that's like wearing the same shirt for years and just vacuuming crumbs off. Gross! Smelly! This led me to Yelp, and to Jeffrey. He was so accommodating to my schedule. They were polite, warm, and a pleasure to have in my home. Jeffrey was a wonderful conversationalist- not a requirement, but a fabulous bonus. Oh, and duh- my carpet looked clean and brand new. I was trying to find other upholstered things for them to clean it was such a treat. But, Jeffrey was honest and told me my couches did not need cleaning yet. What a guy!!! Highly recommend these peeps, and if you're uncertain Google: "carpet mites" read more

So happy with the outstanding service I received! Very professional and reliable. I will definitely be calling them again for their service. My carpet looks brand new I love it!!! read more

Found Steam Pro on Yelp and was impressed by the list of great reviews! I called Jeffrey to schedule an appointment for my three bedrooms, two sofas, and a lazy boy chair. Jeffrey was very upfront and direct about the flat rate price with no hidden fees. The cost was $399 which I thought was a great deal. I called two other well known carpet cleaners in Los Angeles and the price was almost double. As a home owner and also owner of several properties my wife and I were really impressed with Steam Pro, it's clear they're my go to company for all my cleaning needs. read more

Tanner did a really good job on making sure I was pleased with the job. When I had some concern areas he went over them again, I was really happy by the end. He was a hard worker and I really appreciate that a lot. I'm so happy I get some home to clean carpets. The only concerning part that I wasn't happy with was the lady over the phone quoted me $200-250 and the actual estimate came out to $435. It's a dramatic difference and I wasn't ready to be paying that much. Tanner mentioned that she was new so I really hope she can get the proper training so this isn't a problem for future customers. read more

I am very happy and very satisfied with cleaning job they did at steam pro. My find version that came out gorgeous and shining as if they just came brand new from the factory. Thank you so much for a great cleaning job. read more

My carpets were in the worst condtion ever due to natural wear and tear...and dogs. But then I had heard, through the grape vine, about these guys and WOW; my carpets look brand new! I have never seen them lookl this good and let me tell you, it didn't cost an arm and a leg to get them this way either. All i have to say is if you're looking for extreamly clean carpets, excellent pricing, and awesome customer service, call these guys because they'll get the job done and it won't take all day either. read more

This company went above and beyond my expectations. Thank you Jeffrey for your hard and honest work. They did an excellent job on my carpets and even gave me a discount! Got all of the hard stains out of my carpets and left the house immaculate. Would totally use again! Five stars! read more