Fantastic experience. I was looking for a carpet cleaning service that would pickup, clean, and return my rugs. SteamPro did not disappoint. I received a callback less than 24 hours after requesting an estimate online. Prices were as expected (not cheap, but not unreasonable). Scheduling was easy, they had an opening within the week. The rep who visited was mindful and professional. Rugs were returned a few days later and they look like new -- seriously. Thanks SteamPro! You've got a new and permanent customer. read more

Avi and his team did a great job!! Our area rugs look awesome--all stains were removed and the rugs look bright and clean! I would totally use them and the team again in the future. The guys that brought my rugs back to put in my condo were on time, very professional and efficient at moving furniture to position them exactly where I wanted them. Excellent company-I highly recommend SteamPro Carpet Cleaning service! read more

Call steampro!!! They did such an amazing job on my carpets I cannot believe the difference. Not only were they able to accommodate my busy schedule and find a time that worked but the technician Brenden? Brayden? He was so nice and explained to me beforehand what to expect. I didn't think some of these stains would come up but they did! Very easy booking and convenient ability to text. I'll def call them for my rug next time. read more

I have allergies to scented products. Recently after a plumbing issue in my kitchen,during which a rug was damaged, I found this company who advertises that they remove odors from damaged carpets. I'd made a very clear point of CONFIRMING that the odor (a spilled cleaning product) was my sole reason for bringing my rug in. They assured me they could remedy the issue and indeed, their ads speak to effective odor removal among others. They are advertised as eco-friendly as well. Unfortunately, instead, they just replaced the ONE odor with ANOTHER - a heavy coconut-scented synthetic cleaning product of theirs. Now, the rug was WORSE. I suffered severe allergic reactions all weekend when they were closed. When I reached them on Monday, they assured me they would they'd fix the problem. The product they used was "pina colada" but that they did have an unscented product. SO...given my very emphasized directive for why I was there, did they not use that but instead, that scented product?! The original staff and mgr. had been really nice. When I brought it in and questioned the above, I got defensive testy pushback from another manager who scoffed at my issue and then offered testy options: he'd refund my money or else he'd just fix the problem, sayiung that they WERE capable of this. I wanted my rug back, properly deodorized so if they said they could follow through and remedy the situation, I figured, ok, just opt for the fix. The friendly manager (Joseph) was there and said they'd just used too much of the coconut scented product. AGAIN, I asked, why was an unscented product not used, given my stated reason for BEING there? Anyway, they steam-cleaned it and I THOUGHT the issue resolved. But...nope. That to-me nauseating synthetic coconut smell had totally permeated the fibers of the carpet. . He said upon my return where I requested (and got) a refund after a mild pushback which they immediately recognized was unreasonable on their part that there was nothing else he could do for me. And while I will try elsewhere, I believe the carpet, unfortunately, is ruined. It had been a custom-cut and edged carpet for a particular space as well. Pretty upsetting. Manager Joseph is friendly and professional, as is the sweet front-desk person. Both were apologetic, at least (unlike the other obnoxious manager mentioned previously). So - here's my take. The positives: my rug WAS bright and clean upon its return. They reliably (other than the "bad" manager) got me my carpet back when it was promised to me. Joseph and the desk staff were friendly which is also a plus. And HE tried hard to remedy the situation. But these people did NOT listen to my request from the get-go which therefore caused major hassles (and considerable added waste of time and expense to me, with commuting back and forth several times, trying on my own to deodorize out that disgusting synthetic coconut smell (to no avail. I've tried a lot of otherwise usually successful and typical trieds-and-trues so far). All of this now continues as of this writing as I try to resolve matters around something that should NOT have been the case for a professional company of apparent longstanding and good reviews. The rug when first handed back was beautiful and bright, I'd been really happy, before all the drama ensued. So, my advice is that if you have allergies to scented products, based on my own experiences with SteamPro as noted, I personally advise that you shop around more for your rug cleaning needs. read more

Joseph was amazing and made sure I was completely satisfied. This place is the best!

Very responsive to schedule the appmt, the crew showed up on time and did a wonderful job. Will hire again if I need my floors deep cleaned. read more

I wanted to buy six dining room chairs from Wertz Brothers, which sells wonderful used furniture. The chairs I picked out were light-colored suede and desperately needed cleaning. I went online to Yelp to find the best place to clean my chairs. And I chose SteamPro. I began with a phone call, and within a few days, I had spotless chairs in my dining room! I sent SteamPro some before photos, they gave me a price, which included picking the chairs up from Wertz Bros., doing the cleaning at the SteamPro site, and delivering the chairs to my dining room. Then I went back to Wertz Bros. and bought the chairs. I've attached a photo so you can see that they look like new. I couldn't be happier with the service, the work, the process, and the result! read more

SteamPro - My spotless chair (which is actually more green than in this photo). - Carpet Cleaning Near Me - Los Angeles, California

Have used many carpet cleaning services in the past but SteamPro is by far the best I've ever had. My carpet did not end up smelling like a wet dog or felt wet to the touch as all previous services left it. All the stains came out and from the previous cleanings they did not come back up for almost a year. Will never use anyone else. I'm scheduling my furniture cleaning in the very near futures. read more

If you are looking for " a team that strides on extraordinary cleaning: carpets, upholstery with the best personable customer service, this is the place. For two years I have been using Steam Pro and recently had Eric Aparicio clean my couches. Fast, accommodating, thoughtful and the best cleaning to date. We are home more with Covid, don't wait, you will be very happy. read more

Thank goodness for Eric! He cleaned two carpets for me, a 10' x 10' white shag carpet that I didn't even realize had become dirty over time until he worked his magic and I saw what looked like a brand new rug in front of me. The other was smaller with four urine marks from a friend's dog I cared for last week. Eric was really up front and honest about what he could do to get the smell and stains out (I don't think I helped the situation with my own cleaning methods before I called SteamPro). Eric was able to exceed my expectations and get out 99% of the stain/smell. I am really pleased and happy with the results. Overall, my experience with SteamPro was 10/10. Renee helped me over the phone and set me up with an appointment only a few days after I called, and Eric arrived exactly on time, was courteous, professional, efficient, and did a wonderful job. Highly recommended to anyone who needs carpets steamed. read more

SteamPro was absolutely wonderful and the best for the job, in my opinion. They were on time, friendly on the phone, and did amazing work, and I will definitely be hiring them again! read more

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I am changing an old 1 star review to 5 stars because Avi and Joseph at SteamPro really excelled in their customer service and delivered excellent results. A tech came to my house yesterday to clean my couch and after an hour said he was done, however there was still quite a bit of extraction needing to be completed. He redid one area and it improved dramatically, so I asked him to redo the remainder of the couch and he declined. The steep price for one hour of work was really unacceptable to not do a more thorough job. After talking to Avi about what happened he sent Joseph out to get the cushions and do a more thorough cleaning at their facility. The couch now looks great and I am very appreciative of how they handled the situation and treated me. Everyone was extremely respectful and it was clear their goal was to do the best job they could and make the customer happy. Thank you for making things right! read more

They've cleaned our sofa and carpets a couple times now. They're reliable, friendly, and diligent. The end result is great (and the employee checked to make sure I was happy before he left). read more

Steampro Cleaning & Restoration is a five star carpet cleaning company. Employees always show up on time & consistently do a thorough job at a reasonable price. We have dogs and Steampro keeps our carpets looking and smelling clean throughout the year. We highly recommend this top notch company! read more

Quality of the work was excellent. Professional and quick. Had a discrepancy from what was agreed on the invoice, owner took care of it once we went over the job over the phone. Very happy with the results. read more

Steam Pro did a wonderful job cleaning the carpet at my church. We had debated on renting our own carpet cleaning machines, as usual, or trying out a professional carpet cleaning company and I'm so glad we went the latter. Jeffrey from Steam Pro was friendly, honest and down to earth in working with me to get more than fair deal to clean our church carpet. No hidden charges, upsells, or any hassles. We will be using them to clean our chairs next month and any future cleanings. Thanks guys!! read more

SteamPro - Carpet Cleaning Near Me - Los Angeles, California

Needed a rug cleaned and definitely wouldn't have gone anywhere else. Very fast, reasonable pricing, and great staff.

From talking on the phone with Alexis. To Sean showing me the rug cleaning process in the facility. To finalizing payment with Avi. All of my interactions with everyone at steam pro were easy and fluid. Everyone was very friendly and knowledgeable and made my experience very simple! I would highly recommend these guys! read more

SteamPro - Rug - Carpet Cleaning Near Me - Los Angeles, California

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Gus was fantastic! He arrived early, was professional and courteous. His assessment was very honest: my puppy had had an accident on my platinum grey vintage velvet couch, but thankfully there were two thick blankets between him and the couch cushion. Still, the cushion was damp and a very faint stain was left in its place. My primary concern was an odor developing over time. When Gus first looked at and smelled the couch, he told me that he didn't think it even needed to be cleaned as it appeared to be in excellent condition. There was absolutely no pressure or need to sell me on something he didn't think I needed. As the light shifted in the room, we both noticed a very faint stain and I expressed my concern about the potential for it to smell. Once we both agreed that it made sense to go ahead with a light steam and enzyme treatment, Gus got straight to work. He brought his equipment up and carefully, but quickly and efficiently cleaned the entire couch. The sum total at the end of the day was exactly what he had quoted me and the couch looks like it did when I first got it. Not a huge difference to most, but as someone who is extremely detail oriented, I definitely notice how much cleaner and fresher it looks and feels. Also worth noting that I emailed the company for a quote on Saturday night, got a call Sunday morning, and the tech arrived early Monday morning. I'm sure some times are busier than others and this may not be possible for everyone, but I was incredibly grateful that they were able to fit me in almost immediately. Would absolutely recommend. read more

I chose these guys because of the grest reviews. I wasn't wrong. They had 2 big machines going in my 2 storey condo wih a big living dining area downstairs, a big masters, and a second bedroom updtairs, with hallway and filthy carpeted stairs. They were done in about 2 hours. Very fast, very thorough. And the dirt. OMG! ! 20 years of it. The water that came out of the machines looked like used oil. They were very personable nice guys with lots of good advice. Very accomodating. Honest, down to earth, no surprises. The most important thing of course was the carpet. They really put their backs into it, and the resulting clean was definitely better than expected. Price was $269. I saw less expensive quotes but im very happy i got these guys. I'm going to get them again. read more

SteamPro - They put papers all over, after they were done, to have walkways while the carpet dried. - Carpet Cleaning Near Me - Los Angeles, California

Tanner did a great job! He was quick and efficient and deserves a bonus or promotion. Thank you very much!

I wish I could give this company 7 stars. Maybe 10. I had a sick dog, and a horrific situation on my carpets. This company was able to come out nearly right away, Brian was delightful, friendly, diligent and hard-working. The carpets have never looked better. He was even so proud of one highly stained area that he came upstairs to show me before and after pictures! The price was reasonable, the service was great, and the owner is super friendly and cares about the customers. Then, the very next day, my dog was sick again and got stains all over the couch. Sure enough, they were able to get someone out there the same day and get my couch clean and looking brand new. I really could not be happier and recommend them with zero reservations. read more

The whole process of cleaning my rug was so simple and painless! The price was very reasonable, the work was great, and the staff is knowledgeable and helpful. I highly recommend SteamPro! read more

Not only were they able to accommodate me for next day service, they sent Brandon! Brandon was by far the most pleasant, reliable, professional and friendly person I have ever worked with in this industry as an Office Manager. Our office carpets turned out great! We will definitely be using them again in the future. In a POST-COVID era where Customer Service seems to have disappeared, you guys did not miss a beat! Thank you again for your great service! If you're reading this.. use them! You won't be disappointed and PLEASE TIP your cleaner well! It's a hard job! read more

I am so impressed with this company! I emailed SteamPro to see whether our 7-year-old kid-stained sofa fabric was salvageable. Alexis immediately called me to discuss, and she sent Gus out within fifteen minutes to take a look. Gus was super honest with me about the condition of the fabric, and the cost-benefit analysis of having it cleaned as opposed to investing that money in a new sofa. In the end, I opted not to have it cleaned, but the great service and complete honesty I experienced will DEFINITELY have me calling SteamPro when my new sofa needs a cleaning. I'd highly recommend these guys. Courteous, quick, honest. That's not always easy to come by. read more

STEAM-PRO is the best carpet cleaning experience I've ever had. I've worked worked with two other companies that are Very popular and advertise on television quite often. But STEAM-PRO, I have to say is the best! Brian was my technician and he was on time and had a great personality. He greeted me at the door with a great smile and maintained such a pleasant attitude throughout the process. He was extremely thorough, and neat with his equipment. Left everything just perfect when the job is over. And the price was so reasonable. I will never look for another carpet cleaning company. I will be using STEAM-PRO from now on. I also recommended Steam-Pro to a neighbor and she was extremely satisfied as well! Thank you Steam-Pro and Brian! read more

Professional, courteous and efficient service. I thought the carpet was beyond help - thanks in part to my laziness in removing shoes and to my dog's preference for always choosing carpet over wood floor when he decides to have an accident. Yesterday, Brian turned up on time, quoted me a fair price, did the job in 2 hours and, to my amazement, left me with a carpet looking almost new. I highly recommend Steam Pro Carpet Cleaners. read more

I called Steam Pro to work on 2 large carpet stains in the exercise area of our home. Steam Pro sent Eric who worked his bottom side off to make those stains disappeared. He put forth super-extra effort just to make sure that I was pleased. 'What a wonderful piece of work !! We cannot be more satisfied with Rene at the office making this happen and Eric going over and above providing the muscle work, ingenuity, and pride in his work. This was just simply a most pleasantly satisfying experience. Our prior experiences just don't reveal businesses with such a work ethic !! Many thanks and "Good ON ya'." Gregory W. read more

I manage an Appartment building in Los Angeles and needed to have a 2 bedroom with carpets cleaned before new tenants moved in. The carpets had not been cleaned in a while and had may stains, lots of wear from for traffic and a dog. Brian came out and gave me a fair price and did an excellent job. He was very friendly and I am satisfied with the work he did and would not hesitate to use this company again in the future. read more

SteamPro - Carpet Cleaning Near Me - Los Angeles, California

I had such a great experience using SteamPro Cleaning & Restoration! Very quick turnaround and they did a great job on my area rug. The staff was very friendly and helpful. Will definitely plan to use them in the future! read more

SteamPro did a really good job on my area rug its made of wool and had coffee stain. They were able to get most of it out as promised.

This is one of the best services out there. I used SteamPro to wash my hardwood floors which hadn't been touched in over 15 years. Joseph and Cary were the technicians they sent. They were knowledgeable, reliable and respectful of the layout of the furniture they were moving around to allow them to get every inch of the floor treated. I will never use anyone else. read more

great service, I will highly recommend steam pro cleaning . Always on time , the carpets look bran new after the cleaning . I will definitely use them again . Thank you for your service read more

these guys are great!!! Eric and Johanna are so friendly and helpful! and the owner, Avi, is unbelievably accomodating and friendly. This is what I love about supporting small businesses, they really treat you like family! they did an exceptional job on my rugs and they definitely got a life long customer out of me! read more

These guys are great. - Reachable on a Sunday morning. - came out to pickup two rugs on a Sunday, too - quick turnarounds, just 3 days - Brian was so professional and courteous - rugs look great! read more

Carey was great. He was super thorough, explained everything, and took great care of the the carpet that needed cleaning. The owner, Avi, was very responsive to our last minute need for carpet cleaning. We would definitely recommend and use them again for other cleaning needs. read more

Eric was great! Spent extra time doing some little things for me too. Carpets came out great and within 24hrs they were able to accommodate. The price was very reasonable. Would use them again no question! read more

Original Review: Pros: - Technician was nice and professional. - They got carpet, couch, and mattress clean, for the most part. Cons: - Not much attention to detail. Didn't really do spot cleaning (I guess because spots weren't super obvious). - Pricey, IMO: $150 to clean a very simple loveseat feels steep. - The scent of the cleaner isn't great, IMO. Kind of a pineapple smell, which ends up smelling sickly sweet, to me. Hoping that fades with time.. Personally, I'd prefer a more neutral / citrus scent. - When I requested the quote I mentioned I found them on Yelp, so I could get the discount. The final quote by the Technician when he arrived did not include the discount! The discount was applied after I mentioned it. read more

Brian came right on time this morning. He worked fast and was very personable. Carpets look great. Will definitely use this company again.

Brandon was wonderful! incredibly friendly and gracious, and managed to get all of our puppy stains out of white carpet and couch quickly. will definitely be returning again. Thank you Brandon & team! read more