My daughter got a trombone here today, and it was a great experience! The salesperson was very…read morefriendly and helpful, and didn't try to pressure us into anything we couldn't afford like some different stores have tried on me in the past. We got everything we needed and it was an easy, pleasant experience.

Great bunch of people to work with. The made getting my new cello a breeze!!…read moreEveryone wore a mask as they sterilize every instrument using UV light. So cool

I always take my guitars to be setup. Johnny is very good with repairs and for sure customer…read moreservice. After you paid for services I find myself staying and hearing loads of stories he has. Johnny's music Shoppe is the place to visit. You'll be completely taken care of.

What a great experience! I googled a place in Massillon that rents musical instruments. I wanted to…read moreget something situated for my niece who is in fifth grade and joining the band. I felt overwhelmed and didn't even know what questions to ask. Cali was awesome! She was straight forward and transparent. She told us about the added fees and what to expect. Cali talked us through the process and helped us make an educated decision. We were in and out within 20 minutes. I feel confident in the decisions we made and the money we spent. What a great local business. I will make sure and continue to support Johnny's Music!

We were visiting from out of town and came in for a small repair. We were so happy with the fast,…read morefriendly service! Great selection, lovely staff - wish we lived closer!

I have had two "noteworthy" - no pun intended being a music store- experiences with Pellegrino…read moreMusic. Most recently, I bought a new (used) piano. I began my search at Pellegrino, because they have a large selection of used pianos. I came upon the Kawai model and knew it was the piano I really wanted. Turns out, Pellegrino had sold it as a new piano in the 1990s, and was now consignmenting it for the original owners. The instrument was in excellent condition, and their price was fair. Pellegrino also agreed to take and dispose of my old piano. Totally enjoying my new instrument. There was a significant problem, however, with delivery. I had measured my old piano, the space where it was going in my home, and my door frame. The "new" one was within an inch of the old piano size wise. There shouldn't have been any issue with delivery. The team they sent could not manage the weight of the piano, and almost dropped it ! Very thankfully, I was having new furniture delivered that same day, and the deliverymen from the furniture company actually were the ones who successfully brought the piano into my house. The men from Pellegrino did not even thank the furniture movers for their help. When I went back to Pellegrino shortly after delivery (to buy some sheet music) I informed the owner in person of what had happened with delivery. I got no response - not an apology or any sense of concern. I would have given five stars without the delivery hitch. It would have been four stars if the owner had taken some responsibility for what happened. It makes me wonder what would have happened if the piano had actually been damaged by their delivery team. So, overall, I am thrilled and pleased with the piano, but the customer service/delivery is disappointing. We also had previously rented/leased to own my daughter's clarinet through Pellegrino when she in middle school band. This was a totally successful experience, and we even upgraded to a better instrument as my daughter's skill level and dedication increased.

Hands down my absolute favorite music store in the area!!!! This store is quite literally jam…read morepacked with everything you can ever dream of!! Owner is super personable!! I have a feeling that even when I move, I'm still going to go out of my way to shop here!

Grade AAAAAAA+++++++++++ Customer service nice, professional, helpful and friendly and if you do…read morebusiness with him he'll welcome you back as a repeat customer. Sold me an older Samick Greg Bennett Torino SG Copy in a rare sunburst finish which do you don't find to often on the internet. Will most definitely be doing business with him again maybe about a smaller British voiced or American high gain tube combo amp.

I visited Woodsy's recently to rent a trumpet for my son. This will be his third year playing…read moretrumpet and we previously rented from a different company that's physically far away. This shop is much closer to home than our previous rental company and the instrument costs less per month to rent, even with the insurance coverage. The rental process was fast, we received a quality trumpet that was in excellent condition, and it also came with a nice case and a cleaning kit. The policy is rent-to-own, so if we decide to buy the trumpet later, we'll be able to do so at a lower price. Recommend for instrument rentals!

The best! Reliable and knowledgeable. He willingly gives valuable information about your piano and…read morethen delivers on the service- exceptional quality!

Four people have worked on my Ritmuller GH170 R. The first, sent by the piano store, was willing…read moreto do only the bare minimum. The second was crabby and snooty. The third was very nice but couldn't answer my questions. Mark, also recommended by the piano store, was the fourth. He tuned my piano perfectly and answered all my questions in the most professional way. When he left, I didn't feel a need to hold some kind of exorcism to get bad vibes out my home. He tuned my piano perfectly, and I'm confident in his extensive knowledge of piano technology. I look forward to having him back.

Online sale staff rude and condescending. Also never…read moreresponded to email questions. I will spend my money elsewhere.

Have not been in the store in Canton, so can only speak about his on-line stores. Not very…read morehonest/accurate on his descriptions, very overpriced.

My search for a Telecaster took me from South Florida all the to Sound Board. Courteous and quick…read moretransition on the exact piece I wanted. Fast shipping and expertly packed. Fair prices and excellent customer service. I will be back!

They don't know what's going on at all. We were just charged for a second month for a sax that NO…read moreONE has responded about lessons. We have called and went up there for a teacher to call us back. We bought reeds and everything . Absolutely no point in having it at all. We rented and wanted to get lessons before school started. This started the first week of July. Total joke.