My sweet Chloe clearly had an ear infection, and her regular vet didn't have any availability for a…read morefew weeks. Next Door to the rescue, lol. So many people recommended Jamacha Pet Vets. I'm glad I found them! They got Chloe in right away, cleaned up her ears and inserted meds. She did have to go back for a follow up, because the first round of meds didn't quite clear up the infection. The staff is very kind and knowleadable and I'm happy to have a back up vet for my babies.

The vets and vet techs are always nice, caring, and lovely, which is why I've continued coming…read morehere. Unfortunately, this experience was very frustrating and is the reason for my 2-star review. This was not my first visit, and I've never had an issue in the past. I scheduled my dog's annual appointment by phone three weeks in advance for 7:30 AM. I arrived on time and was one of the first people there, possibly the third. When I walked in, the front desk receptionist greeted me. I gave her my dog's name when she asked who I was checking in, and she looked at her computer before sitting back down. I noticed that two people who had arrived before me had already come and gone, although they did not appear to need to see a vet. Then, around 7:35-7:45 AM, two people walked in with their cats. From what I overheard, they didn't have appointments scheduled. I continued waiting, assuming I would be called shortly since I had one of the earliest appointments. Unfortunately, the two people who arrived after me were called in before me. At that point, I became concerned and went to the front desk about 30-35 minutes after my scheduled appointment time to ask when my dog would be seen. The staff looked confused, went to the back to check, and then I heard them asking who had checked my dog in. That was extremely frustrating because I had already checked in with the receptionist when I arrived. I ultimately wasn't called back until about 40 minutes after my scheduled appointment time, and I still had to wait for the vet afterward. To be fair, the vet did apologize for the delay, and I appreciate that. However, I was disappointed that the front desk receptionist never apologized or acknowledged the inconvenience, especially since the issue appeared to stem from my check-in not being properly handled. I've had good experiences with the veterinary staff in the past, and I think the vets and vet techs do a great job. Unfortunately, the front desk experience this time was disappointing and made what should have been a straightforward annual visit unnecessarily frustrating. I hope they can improve communication and make sure patients who arrive and check in on time aren't overlooked.

I took my Yorkie in for teeth cleaning, Dr Sawyer who also spayed my baby over 5 years ago took…read morecare of her this time as well, he is great and so is his staff!!. I drive all the way from Chula Vista to Jamul just to have her taken care of by Dr Sawyer. Highly recommend.

I loved this clinic when Dr. Stephen Sawyer was there, but he is now at San Carlos. Currently they…read morehave one relief vet on Monday and Wednesday and another on Tuesday. A clinic that is only open three days a week does not meet my animals' needs. They are open more for boarding and grooming. The two vets now working are only contracted to the end of 2022.

I highly recommend El Cajon Valley Veterinary Hospital. I've brought my dog here for both routine…read morecheck-ups and urgent visits, and I am always so grateful for their service. ​The best part is their accessibility. While other vets often have weeks of wait time, I can actually go in and get the assistance we need. Having a stressed dog makes appointments tough, but the team here is fast, educational, and makes us both feel at ease. ​Everyone from the receptionists to the doctors is incredibly kind. I also appreciate their honesty with pricing--when calling around for quotes, they were the most helpful and accurate, while others gave me the runaround. I'll definitely be coming back and recommend them to anyone! I'm very grateful that they took care of my dog-Shasta.

I think this is the only place left where staff don't seem burnt out and still have compassion and…read morea love for the work they do. Thank you for that. It matters so much. This includes the two DVM that I have met there. Thank you Dr Mosca and team for your thoughtful and skilled care for my dog today! I also appreciate the realistic cost and critical thought that goes into medical necessity. Rare gem in veterinary medicine. The wait time is well worth it!!!

Big kudos to the staff and the amazing care they give! Had an appointment for my cat Mango to…read morediscuss behavioral changes and to look for new vet since we weren't too happy with care from VCA. From the front desk to the technician and Dr Wang, the experience was great! Dr Wang heard all of my concerns and took her time to explain treatment routes and validated my concerns. Amazing bed side manners! I have two other cats in my household and plan on transferring care for all of them from VCA to this vet :)

I went to see Dr. Wang on the recommendation of a friend. I have a German Shepperd and very…read moreparticular about where i take him. It was to say the least the best experience. Most Vets come in like their hair is on fire and leave as soon as possible. Not Dr. Wang she took her time to get to know me and my dog and proceeded to the exam only when she felt he was comfortable. It is the welcome unusual almost like the old times when people and animals mattered more the just turn them and burn them and bank the money. I rarely write a review but from the receptionist to the thecs to the Dr. they were nothing short of excellent. From an over protective dog dad i highly recommend their practice.

I am disgusted. My dog Frenchi had to be put to sleep this weekend and our other dog, Jacaranda had…read morean epileptic seizure and was in emergency for a few days - had to be seen again a this morning. Mind you, notices were sent to her vet. Our vet here is Dr. Rodriguez. We followed her from another vet. She is an outstanding and caring vet. Jacaranda had been seen by Dr. Perry because our regular vet was not available. She had a seizure right in the waiting room, there were quite a few people working on her. Over $1,000. For her episode. She had a seizure at home and it was just the two of us and she took a pill and was fine. Dr. Perry had said dogs have seizures all the time there, which I thought was strange, I have been to a lot of vets over the years and not seen a seizure. Ever. I've mentioned this to other vets who don't seem to know what she's talking about and suggest I go elsewhere if dogs are having seizures all the time in the waiting room. Maybe it's something environmental? Today, after putting Frenchi down over the weekend, she was old and had lived a long life and was not doing great, jacaranda had a seizure and we took her into VCA Mission Valley. We took her to Kearny Mesa and we left after many hours of them not caring for her, it's a real circus there. Don't ever go there. The Mission Valley team got jacaranda back on track and I needed to take her in first thing this morning. Then I get this AI generated message that seems like I'm texting with a person saying that Dr. Perry think she should schedule a T-4 test. She just had one in Jan and it was normal. And dr. Perry is not her doctor. They received messages from VCA about what had gone on, so why harass us about anything right now? Heartless, right? I don't know what's going on there, or why the urgency for billing is happening from a vet that is not her regular vet, but I am sickened. Just crestfallen that we need to change vets because we love Dr. Rodriguez, but if this is what happens when she is out of the office - no thanks! Be aware. I just want to vomit. This is not how a vets office should be dealing with someone who just had a dog die and the other at emergency just days before. I should probably post the heartless conversation I had with two real people. Dr. Rodriguez is out of the office. She should know what is going on there. I am so sickened by this whole situation. We love you, Dr. Rodriguez, but we just can't deal with whatever is going on there. Alaura, whom I spoke with, said she would let them know that Dr. Perry is not her vet. Dr. Perry has never been her vet. She saw Dr. Perry out of necessity. Not for any other reason. Personally, I am just so disgusted. It's not bad enough all of this other stuff happened with our other dogs? It's been a bleak few days - that they were notified about - and I'm at a loss about how I even got texted about this test that the avma says should be done once a year if the last one was normal and it was done in January all of a sudden pops up. Alaura (who has always been very nice, I explained to her I do NOT want a call from management, I am just done) said someone new was working that contacted me (the original text had been AI and contacted me about this random test that doesn't need to be done right now). I should just post the conversation, it was completely mindless even when another person with more experience took over. I'm sure you would see why I am so upset. I've never had any of these random texts about tests before, why now? Why from Dr. Perry when she is not our vet? This is just about the most uncaring thing I've ever seen from a vet, mind you, we have experienced much worse from VSH. At least Rancho isn't performing unnecessary surgeries. So, there's that, at least. I'm just having a really, really bad, terrible time and this was the very, absolute last thing I needed. We won't be returning.

As we all know finding the perfect place to keep your pets healthy can be a daunting task. I've…read morenever been a fan of facilities that bring out the dreaded clip board with invisible $ signs floating in the air. I have never experienced that at this clinic. Options are given with estimated costs. Treatments are discussed. I rescued 2 cats ten years ago. Each with their own trauma. I have trusted Dr. April Rodriguez to assist with their physical and mental health. Most recently she helped my beautiful Flora cross the rainbow bridge. Having her be the one to do it meant so much to me. There's so much to love about Rancho Carlos. The front-desk staff is consistently friendly and accommodating. Cats may not love vet visits, but they have a wonderful "cat whisperer" (if I'm remembering correctly, her name is Sam). And Dr. Rodriguez truly does this work out of love--she's intuitive, selfless, and always thinking about the best next step.

Although we had to use their services under tragic circumstances, we were treated with respect ,…read moreprofessionalism and an incredible amount of empathy. I initially spoke with Briana but met with other staff members as well, and everyone was absolutely amazing. Thank you for the care you provided.

If you care about your pets please dont bring them to this place!!!…read more Worst customer service i ever had . Seems like the only thing they care its your money! Im doubt they love animal !!! When we met with the vet for the first time he said the dog may have ear infection and to watch for it . We back to get 2nd vaccine and we ask to check the ears again since we think something going on , and the said our appointment for vaccination only ! And we need to book another appointment and the only availability its a week from now ! How didn't even lift her ear to have a quick look while im there for vaccination!!! Really unprofessional and disrespectful. The vet and the employee was rude ! When I asked to print my dogs record since I will never go to place that dont care about my pets thay claim they cant print it , wich they did at the end ! All the team had attitude in our first visit and also at our 2nd visit . They also tried to give your pets unnecessary vaccination. Im definitely going to call to the vet board. I dont thinks this place need to take care of animal

Every time I've taken my dog to this veterinarian they are right on time for the time they've…read morescheduled me for. From the front desk to the assistants and nurses and doctors they all make you feel special and especially make my dog special. My dog actually wags her tail when we're going in there. I want to say that they give you a written estimate for the day's charges and you have the option to decide exactly what you want and don't want. they're not at all pushy. I highly recommend them.

I had been going to this vet for over 4 years and the last year or so there has been a sharp…read moredecline in service. The vet consistently failed to read past records of ongoing issues with my dog, including recurring ear infections and UTIs. Instead, merely prescribing antibiotics to treat symptoms. Finally, I had to request a culture be taken so we could figure out what was going on. Once that came back, the vet again failed to read our past records correctly and I had to explain the situation. Long story short, due to their lack of attention, my dog had a UTI caused by e. Coli for over a month which ultimately lead to his kidney failure. They were once my most trusted resource for the care and well being of my dogs and I was giving them a lot of grace over the last year or two as things really went south there. The vet techs and rest of the staff are all really lovely and kind. But find yourself another vet if you have any pet that might need anything more than a routine checkup. Even then, I wouldn't trust that they would be thorough.

We are incredibly grateful for the kindness of the staff during the last year of our Poseidon's…read morelife. We send our thanks particularly to Dr. Sawyer who was incredibly caring and kind and took the time to give his perspective and guidance through one of our most difficult decisions. Thank you all! Highly recommend them.

On the recommendation of a Dog Park friend, I just had my first visit to San Carlos Animal…read moreHospital. I had a very positive experience from setting up an appointment over the phone all the way through the end of taking care of billing. Even though my Saint Bernard Kodama was just in to help with a simple problem, the veterinarian I worked with dr. Sawyer, was extremely detailed, attentive, and really took his time. At the front desk I worked with Jessica who was phenomenally helpful. As a result of this really positive experience they now have a permanent client for many years to come.