Both times that I went to test drive a vehicle at this location, I arrived only to be told that the…read morevehicle had already been sold. The staff was quite dismissive and did not apologize for their errors. Disapointing.

I bought a Toyota Corolla Cross 2024 last year and my experience has been extremely disappointing…read more After just one year, my car developed a major engine problem. When I took it to the company, they gave me a list of 9 to 10 engine parts that needed replacement, but told me the waiting time for these parts could be up to a year--three months have already passed and they're still saying it could take another year. In these three months, my car has broken down four times, leaving me stranded, and every time I visit the dealership, they either give a different excuse or refuse to provide anything in writing about the issue. If something serious happens, who will take responsibility? The service is terrible; whenever I take the car in, they keep it for the whole day, claiming there are too many appointments even in emergencies. Overall, the after-sales service is unresponsive, unhelpful, and lacks transparency, making the whole ownership experience frustrating and stressful.

Having a need to replace my last car, and looking for something more reliable through a dealer I…read morefelt would be trustworthy, I completed a lot of research and concluded that O'Regan's would be my best choice. Filling in their websites quick form, I was surprised when they contacted me that same afternoon. The entire process of financing and purchasing my new car was quick and more importantly, painless. I have no problem recommending O'Regan's to anyone looking for a new or used vehicle. I was impressed with the friendly, respectful attitude from both Robert Drohan and Tine Kidd, and will happily recommend them to my friends and family. Thank you both for making my decision and purchase a pleasure. My only regret is that I hadn't dealt with O'Regan's for my previous vehicles. #HalifaxAuthor

Buying a car is always a stressful situation for me…read more Up until last summer, i owned a 1999 Toyota Camry, and I loved it dearly. But, there comes a time in every good car's life where maintenance costs aren't worth it, and it's time to get something else. Things like this are stressful, and as of last August, I was in a pinch to have more maintenance completed or find a new mode of transportation - fast. So, I set out on a Saturday with a clear head, a focused set of demands for a new vehicle, and the hope that I would soon have a solution to my problem. The first place I visited was the O'Regan's Used Car Centre. The sales specialist that greeted me was Dean Cook, and he immediately was able to define what I was looking for and come up with some suggestions. I can't say I was the easiest customer to deal with, but he was able to give me some perspective on some options that fit my criteria. I visited a few other used car locations that same day, but nothing else was able to compare to both the service and options that I was able to find at O'Regan's, and before the afternoon was out, I had made a purchase from Dean! It was a bit of a sudden transition to be offered to take home my new toy for the weekend and finish the paperwork on Monday, but I obliged. The staff here are a direct extension of the O'Regan group of companies, so the sales staff have access to all the O'Regan lots and will bring cars to you, if their is something in their database that you are interested in at another location. Additionally, they take trade-ins, made sure my car was washed, tossed in some free mats and did some break work on the car free of charge when I noticed a couple things I wanted adjusted. I really valued the time and attention that the staff give each customer here - there's a tendency to visit other used car locations and deal with seemingly shady salesman, but not here. I'd consider this the first and best spot to look for a 2nd-hand car in Halifax.

I had trouble with the steering and suspension on my car three weeks after I took it in for regular…read moreservicing. Tyson made no effort to fit me in for a follow-up evaluation. By the time I did get in, both fairly new tires on the front on were trashed. Over the course of my time taking my car here, I had other non-mechanical problems. Just really shoddy in the approach and customer care. It happens when you think you're the only game in town. End result? I don't go here anymore. I found a great generic mechanic and the shop rate is two-thirds of what it is here. Wish I hadn't waited so long to leave.

I contacted Steele Subaru looking for a car in August 2022. I recognize that their are supply…read moreshortages in the automotive sector but I needed a new car urgently. When I inquired, the website showed 72 new Subarus on the lot. When I asked if any of those cars were available the salesperson actually giggled. They explained they had zero new cars available, have not had new cars available for 3 months and didn't expect to have any new cars available in the foreseeable future. I asked why they showed so many cars available on the website. They explained all the cars were ordered and sold months ago. The salesman also didn't see why it was important to update their website. It's 2022. Most businesses keep their websites updated. I am dubious about dealing with a business at long distance who can't even be honest about their stock. As I am writing this their website still shows over 65 new vehicles for sale and available on their lot.

I would have given a zero rating if that exists. Left my Honda civic car for service at this…read morelocation for vibration issue at idling. They gave the report back that they are not able to recreate the issue but the vibration still exists. Also they made a huge crack in the windshield during service and saying it is rock chip and didn't happen in the showroom. Went to show room thrice but no service manager or GM is present there to speak on the issue. Worst experience in my entire life.

I am happy to new buy my civic 2025 Hybrid Touring . Thanks for Mr. Victor ,sales consultant for…read moremaking our purchase experience great and smooth. I recommend to reach out Victor for any car purchase deals. Thanks to Colonial Honda Team

Just gonna get right to the point: In my absolute honest opinion, this location by far exceeds the…read moreHalifax Honda Location. The other dealership is within walking distance of my home and yet I'm willing to cross the bridge just for something as simple as an oil change. Why? Because I love my car and I want the people who are taking care of all the mechanical needs to also love my car (or at least make me think they do). After having tried the Halifax location and having it be a sub par experience I was hesitant to taking it to the Dartmouth dealership. But not knowing what this location could offer I had to at least give it a good go of it so that I could decide whether to forego using Honda for my mechanical needs or find a totally different avenue. I loved the Honda dealership back home. LOVED. For 6 years I religiously took it to the same place where I purchased my Element. Never a bad experience. I wanted the same from a Honda location here. Halifax failed me. I put a lot of expectations on Dartmouth... And I told them right up front. Even as I was making the appointment I explained why I was coming to their location rather than the one closer to my home. They were extremely professional about hearing my concerns without "bad mouthing" the other location. The woman taking my appointment just said "I'm sorry that was your experience there. We'll do our best to make sure all goes well here". The first thing I love about them? The big covered drive thru where I can park my car and get out without worrying about bad weather. The second thing I love about them? The awesome guy who helped me at the service desk (I think his name was Shawn but don't quote me on that). Whether he was interested in hearing me out about my first experience with the other location and how I had all the paperwork from every service ever done on my Dusty (yes, I name my car) or not, he engaged. We talked about the drive across Canada. He told me about his visits down to the states. He showed me to the waiting lounge (seriously like a full on tour) and made me feel like my simple oil change was the high light of his day. The customer service was what I was needing for me while the oil change is what I needed for Dusty. Win Win. After all was said and done, he spent a few minutes talking about my tires and was honest about whether I needed winter tires without pressuring me to buy buy buy! The best part of my experience and why as I drove away I knew this was going to be my new Honda Dealership? That little sticker in the windshield? You know the one that tells me when to change the oil again (and was lacking from the other location)? Not only was it there, but they hand crossed out "km" and wrote "miles" with the conversion... It's the little things people. Seriously.

Twelve years of being a loyal, happy customer and this time, was lured in with a promising email…read morethat did not deliver. "Trade in the keys with no gimmicks", was full of gimmicks. Put up my payments, told me to put windshield through insurance and told me I was getting a "smoking deal". I have emailed sales manager 2x and called with no response. I have now gone elsewhere. In the past, have sent customers to this location since I was so impressed. I was happy, til this unnecessary experience made me unhappy and feeling used.

Everyone here was great to deal with but especially Kyle, who was very helpful, courteous, pleasant…read moreand definitely patient as both my husband and I had many, many questions. I can't say enough good things about our experience but I do know we will be returning customers. We highly recommend doing business here.

A great group of sales people with lots of quality cars to chose from. Peter Julian brough several…read moreToyota Matrix from the Oregans lots in Halifax to Dartmouth for me to test drive. Peter showed the patience of a saint while I changed my mind many times over several days. When I finally decided on the year and color, Codey Hebb arranged all of the financing ensuring that I got the payments that worked for me. Thanks Peter and Coddey for making my purchase of my car fun and easy. Pam

Always have my SUV serviced at City. They are polite, professional and keep me in the loop. I…read morealways feel like they are fair and knowledgeable..I would recommend them to anyone. I wouldn't take my car anywhere else and when I need to buy again,it will definitely be from them.

Consistently exceeded my expectations. They have probably the shortest wait time between calling…read moreand booking an appointment anywhere in the city right now, and calling the service team was a delight. For the first time in my car driving life, I didn't feel like I was bothering the service team by calling to book an appointment or ask a question. I have had Hyundai's for years, but my next car will be a Mazda.

Nissan had the worst service I've ever experienced at any shop!…read moreI brought my car in for a diagnosis they told me I need to replace a part. I did what they suggested, and it did not work. They MISDIAGNOSED the problem! I took it back in; they looked at my car again, agreed they had misdiagnosed it, ran more tests, and said it was a different part. So, I replaced that part. That did not fix the problem. It still does not work! Two MISDIAGNOSED, costing me nearly $900. I spoke to a manager who was unapologetic about these misdiagnoses and said they would be happy to keep looking into it and continue charging me. I am disappointed that the mechanics could not find the problem, and frustrated that the management would neither refund my money for misdiagnoses nor make good on finding the problem without charging me hundreds more. I am happy to pay for good work, but being charged for multiple misdiagnoses is unethical.

I own a 370Z and a Pathfinder. Take them both to O'Regan's Nissan for service. I find the service…read morealways friendly and polite. Never had an issue. Highly recommended.

best place around to buy a used car. Amazing customer experience! The team cares about you -…read morewhich is not normal at a car dealership! Go see these guys!

I briefly worked for them and the work environment was beyond toxic. The mistreatment and…read morediscrimination of employees with disabilities is disgusting. I now understand why the turnover rate is so high.

We bought a great vehicle at a great price from Cars R Us Clearance Centre. We dealt with Terry…read moreBrown and he was so friendly honest, working with us until we found the perfect SUV. I highly recommend vehicle shopping with Cars R Us and Terry Brown.

Though I have never purchased a car from this place, I have browsed with full intention many times…read more The first time when discussing price and the face that down the road the exact same vehicle was thousands less, they literally told me to go buy it from them because they are not budging on the price. Not even an attempt to convince me to buy from them! The second time my fiancee and I came and actually planned to test drive a car we had found online, after 15 minutes in the lot with nobody as much as looking outside the door we decided to walk in. When asking about the vehicle the 3 salesman could not even get out of their chairs and hardly gave us the time of day. It wasn't until we said we "were" looking to trade for the vehicle that they stood up and started to try and help. The best moment was when I asked if the car comes with any warranty and the response I was given was a blunt and unexplained "yup". They may have great selection, clean cars, and a established name, but if you want to discuss price, or be treated like they want your business I would look elsewhere.