Please keep in mind that the buildings are owned by different people here. Some of the landlords…read moreare great and some are not. Above all that is a condo association that simply doesn't care. Our building caught fire and while they opened up the clubhouse for us the day of, since then they have done nothing but be unreasonable and unaccommodating. The fire left 60+ people suddenly homeless and a fence was quickly erected around the building and padlocks placed on the doors so you can only get in to get your belongings when the association lets you (which I understand is for safety because parts of the building have been condemned and they don't want people squatting, so that part is understandable). The problem is that they are only letting people in between 8am and 4pm during the week, which is when most people are at work. On top if it, the first couple of days they came over late, letting us freeze in the cold November air waiting for them to let us in the building. They gave preferential treatment to tenants who were friends, letting them have access outside the allotted hours, but not other owners' tenants. They gave us only two days' notice to move out things and couldnt be bothered to spend one weekend at the condo building so people could finish packing and moving their things out. They've stuck to their business hours. Keep in mind, this is how they're treating people who are currently HOMELESS due to a fire that started in a vacant apartment in THEIR building. Their communication with the building owners has been atrocious. We've been finding out things from the maintenance guy. Even worse, the whole reason we can't live in our apartment (which was practically untouched by the fire) is because they cheaped out and didn't separate the utilities between the buildings and so we have no heat or water. If they'd done this when they were supposed to, five fewer families would be homeless right now. Speaking of heat, several tenants have had to buy space heaters because the association often doesn't turn the heat on until December. Once it was 54 degrees in my apartment! The clubhouse is anything but. It's basically the storage and office for the association, even the "common" area. There is a sauna, but it's being used as a storage closet. There are quite a few nice working-class families that live here but also some seriously shady folks. Not a week after I moved in I had a gift waiting on my doorstep from some guy in the next building who had taken a fancy to me and must've followed me to see what apartment I lived in, and then somehow got access to my building while I was asleep. I was scared to go out by myself for weeks afterwards. We've had our building graffitied several times, including once across the entrance with all sorts of sexist slurs that I won't repeat here. Previously there was a guy who lived at the other end of the building who would randomly pull the fire alarm. And of course, the (real) fire started in a recently-vacated apartment and we are still waiting to find out if arson has been ruled out.

I can only hope that renters will find this review to base their decision on not renting here. It…read moreis DEPLORABLE. The buildings are owned by separate owners but is maintained by an association. They DO NOT maintain at all. It is filthy and repairs are not done to keep your safety at hand. There has been rodents in our walls for 3 weeks and were told that from day one and yet they are multiplying as I write. I will get the Health Department involved now. Save yourself and your health.......Don't rent here.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

Contacted once for initial intake and then never heard from them again. Disappointed because I was…read morereally hoping they would help!

Beautiful area. Many things nearby walking distance. Lake Arlington, dining, and shops…read more My son and I are looking to rent here soon. I would like to have him set up to go to high school at Hersey 2025. Please reach out to me if you have a rental availabile for us. Thank you!

The condos are beautiful and most of the neighbors are very kind, but the HOA leaves a lot to be…read moredesired. They'll accept and file noise complaints flippantly, which happened to me when my insane upstairs neighbor falsely accused me of a noise violation after harassing me daily with her own constant noise since moving in. Considering noise complaints result in a hefty fine after the initial warning, this seems like something that should be investigated and followed up on. HOA negligence aside, the area is gorgeous, the courtyard is spacious and green, and the fees are low. I recommend to the HOA, firstly, to more consistently enforce its bylaws, and secondly, to require evidence of rule breaking from accusers to protect innocent homeowners from false accusations.

Lived in this community along time. Good location, close to everything. HOA fees have gone up…read moredramatically since 2020. Now coming in June 2025 we have to pay the contracted towing company $30 a year per vehicle to park on the property. This is on top of HOA fees. Will this company be worth it? Will they stay on top of the parking or be like the previous towing company and do nothing. Parking is limited here. Will they really collect $5 a night per overnight guest parking? Will the overnight guest parking be enforced. We have designated overnight guest parking that is not conveniently located for residents on the east side of the property. Its on the west side by the on site playground. We do have a nice HOA in-ground pool and clubhouse for amenities. Generally a quiet community as long as the kids don't play in the courtyards and around the buildings.

I have lived here ( not by choice) I own my condo. It is utterly ridiculous to now charge $30 for…read moreeach vehicle through a towing company that they said it was for our advantage. Yet I I abandoned cars and businesses vehicles taking up spots as well . There is a back lot that in the past was used for business vehicles. With this economy to do this is unfair as well we did not get to vote on this. Management since Lynn O'Halloran was here has drastically gone down. She actually took care of the community.

Long time resident here- Highly Recommend!!…read more I've lived here for 6 years and have been happy each year! I've always appreciated the amenities like 24-hour fitness facility, 2 pools, the dog park, and more! The maintenance and repair team is always responsive and respectful! They do annual maintenance for you which gives me a peace of mind about my living space! The location is amazing- near great food, shopping, and outdoor recreation fun! Perfect location. The apartments themselves are great! Modern and updated! In unit washer and dryer! Jennifer and Natalia have both been here during my whole 6 years and they're both wonderful! They're joys to work with- always helpful, kind, and informative! I truly recommend TGM Park Meadows.

The worst thing about this apartment complex is that they don't resolve complaints or reach out to…read moreyou. I live on a very congested side and most nights I have no parking. I've complained many times and they never respond back to me. they send out this usesless email telling people to move there and that it's first come first serve. The management at this company sucks. Most family's have at least two cars and they have two small parking lots. If you are a single individual you will be screwed everytime you get off. I'm constantly getting sick from having to walk buildings down.

This place does not care about you or your well being. It was a nice starter apartment when I was…read morein my early 20s and trying to find my way. But when it comes to management and this so called "Association" they are extremely unprofessional and will threaten to tow your vehicle even if you live there! They made a mistake on sending us parking stickers and when I didn't get mine I was threatened to be towed. I have moved out and have been out for two months now and I was told I would receive my deposit back. Every time I try to get an update I'm given excuses. I'm seriously debating taking legal action here because that's a lot of money. I haven't received a single thing back. They were unhelpful about any issues or maintenance that needed to be addressed. The parking lot is a constant mess and a majority of the residents double park because there are no clear parking lines. One of the heads of the "Association" threatened to not give me a vehicle sticker because he didn't understand that my vehicle is covered under my dad's insurance (Which he somehow thought was illegal, I was 23 at the time) meaning they were going to tow. Now I might understand a negative attitude towards me if I was a bad Tennant. But the thing is, is that I never once had a noise complaint, was never late on rent, followed the rules, kept a clean space, etc. Last but not least, safety. It does not feel safe here. I witnessed a man try to break into my neighbors apartment and flea. On occasional nights you'll hear loud pops or gunshots. This place doesn't care about you. They care about filling spots and making money.

Roach infested, they come in from the hallways and through vents, also the landlord we deal with…read morecomes into the apartment without letting us know, horrible experience. RUN FOR THE HILLS.

The Sanctuary is a condominium complex made up of two buildings. It started as a single complex…read morebut later became two when the owner purchased the neighboring property. These buildings are extremely old and used to be residence halls for Robert Morris University which is located across the street. After we were told that we understood why the building looked and felt the way it did. The type of doors the building has as well as the stairwells all say residence hall. The people that live here are very friendly. There are all types of people, young and old, single and married, kids, pets and more. This property has a community pool that is nice and a shared grilling area. People host picnics and throw parties in the open space between these two buildings. There is a private parking lot for residents only and it seems to be quite safe. The building I live in has a garbage shoot on each floor but there is not a recycling option.

This is not a great complex, which I should have known from the outside appearance. From what I've…read moregathered, the place is at least 50-60 years old and it looks it. The building is steam heated, so tenants can't really control their unit heat that well. Oddly enough, it seems that the people who live here, have lived here for many many years. The parking is sufficient. Knock on wood, I've never had to park on the side street. The complex has two washer/dryer combos on every floor (there are four floors). The complex does have a pool, which is a nice addition. The best aspect of the complex is the location. It is right across the street from Mitsuwa, a fantastic Japanese grocer. It is also right off I-90, which is convenient.

The apartments are OK but be careful if you are renting from a guy named Jeevah kishore Pattiam,…read more he promised us an apartment just waiting on a tax form which comes at the end of January and then one week before we were supposed to move in after he had guaranteed us the apartment We received a text message that the apartment was already rented, be careful with this guy he will tell you that you can get the apartment make you fill out the $40 application fee per person and then right before you're supposed to move in rent it to somebody else

I've lived at Hidden Pond for 15 years. We stay here because the schools are good and cost of…read moreliving is much lower than a house. There are ponds around and nice views. Condo living has its disadvantages that deal mainly with problems between neighbors. Another problems is that there are quite a few renters and they tend to cause more problems than owners. Rental rate is around 40% The complex had a special assessment passed in 2009 and following this, the Board of Directors was mostly replaced and the new Board is a lot more involved in the day to day business. Most contracts were re-negotiated by the Board directly. 3 major capital projects (south pond shore restoration, fire sprinkler system upgrade, and parking lot resurfacing) were completed in last 3 years. The only remaining large capital project is North pond shore restoration. The monthly assessment is currently $249. The monthly assessment is unlikely to raise in the years to come. If current financial projections go as planned, the assessment is likely to be lowered to no more than $220 in 2016. 2014 and 2015 will likely focus on completing the last capital project and building up a significant reserve.

William L. Seymour currently manages 7 or so Associations…read more (See URL wlseymour.com/Associations/Associations) Living at Riverwalk Condominiums (which his site lists incorrectly as Wellington Court... but DOES accurately demonstrate his level of competence and attention to detail) for 2 years as of May.... this is my experience with this management company, as both a resident AND briefly as a Board President Some background info... I have had previous experience (4+ years) as a Condo Association Board President. Also 4 years directorship on the Chicago Chapter of a Professional Board... so suffice it to say I know how Boards are supposed to work. I also was pre-law before I switched to IT. Legalese is not foreign to me. Bylaws are simple. Contracts are simple. Vendor management and RFPs (requests for proposals) aka obtaining bids... is simple. Property Management is not difficult. It's small business operations with only volume being the variable... number of units, work orders tickets, workforce management and customer service. Reporting to the Board on situations requiring management decisions... otherwise it should be Business as Usual on solid business practices. Service level agreements outlining the statment of work should be clear... scope what a Management Co. Is supposed to do is not rocket science. This 'management' company... experience from my 2 years of residency... has advised the Board to... raise the assessment 2x (9.3%) each year... so now I pay an ADDITIONAL $684 a year that I did in 2013... for what exactly? Adding to the reserve I get... but if I am paying more... I expect the budget being managed excellently. So what do I see? Direct experience... this Association has been told BY WLS not to use an Attorney in Board Meetings to save money... result? Lack of adherence to standard bylaws of the IL Condominium Assoc Act and Riverwalk Condominium's stated bylaws. Best examples: 1) Annual Meetings... notification and posted dates never seen at the minimum 21 days prior. Most associations post these at the beginning of the year... because... wait for it... they're ANNUAL meetings... seen 4 days notice maybe... March meeting didn't even have a location. Nothing mailed or posted yet for June... did I mention the June 3rd one was supposedly per WL Seymour...not existing... til I pointed out the reservation at the Rolling Meadows Library calendar. Then a pause... and response that it was rescheduled due to a conflict. Riiight. 21 days bud... not 3 days. Maybe you should get KSN to help you after all. 2) Board elections. Bylaws require notification and solicitation of candidates for open Board positions. Never seen that happen once aside. from a sentence in a notice about the annual budget. Show up at the meeting and the few people there appoint each other... and from their own admission they have never served on a Board before... if you actually notify owners per bylaws, you might have people show up... or mail out election information... get more than the same 2 or 3 people... that have no experience in Board membership, financial operations and vendor management. Yup they rely on the advice of... William Seymour. Non-Attorney... Who tells these people the can add charges for the owners without permission... like adding them to a class action tax appeal without notification... (got the emails and verbatim quote from misled Board members... one who has never served on one before... yup) Then billing their account for the unauthorized legal actions with a fee higher than assessment payments... then taking prepaid assessment money to pay those fees... and this making the account have a balance instead of being zero / negative credit balance. And don't get me started on the Board's response of 'why are you trying to micromanage?' when asked why a vendor's accepted estimate (4x actual measurement, 105% markup on mulch) was questioned... Yeah... if you have this management company... take a look at the vendor estimates and contract management. They like to let elevator maintenance bills run free from 2008... not renegotiate when they can... like 2013... and go from $450 to about $700 per month... Vendors get the best deals when WLS 'manages' your associations money... so look forward to annual 10% assessment increases and 2 week turn time on requests if you are lucky to get one at all. When your association is collecting 15K per month in assessments but has 20% of what the recommended reserve... and a Board that lets a Management Co. That doesn't like to provide itemized accounting run it... you have to wonder what is going on.

Our home owner's association, Fairfax Village, uses W L Seymour as our management company. The…read morecurrent manager inherited this company from his father. I've heard many long-term residents remark that the son, the current owner, doesn't manage association business as well as his father did. Even our board members are frustrated by the lack of follow-up by Mr. Seymour. Phone calls and emails are frequently abandoned without any response. Personally, I've been dealing with W L Seymour for over seven months regarding an issue with the association owned storm sewer drainage pipe that clears water from rain gutters and the sump pump away from my unit. My patio frequently ends up with 4-5 inches of standing rainwater and there has been some seepage through my basement floor. I have an email history going back and fourth indicating that they'll have a plumber contact me, but I'm still waiting for that phone call. I would not recommend this management company for managing your home owner's or condominium association.