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    Stefani's Salon

    3.8 (17 reviews)
    Closed Closed

    By appointment only

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    Ask the Community - Stefani's Salon

    Review Highlights - Stefani's Salon

    Not to be superficial, but it is reassuring when a stylist is put together and has a great look herself, as Stefanie does.

    Mentioned in 3 reviews

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    Ulta Beauty

    Ulta Beauty

    2.3(21 reviews)
    1.4 mi

    Updating my review based solely on the amazing service from Lucas recently, I had one small item to…read morereturn and there were a few people before me with the usual things that might take a little extra time (coupon not scanning correctly, trying to look up a rewards accout, etc). My return turned out to also be a little weird (paid via Paypal as part of a much larger order) and the system couldn't connect to PayPal (definitely error on the PP end), we chatted while waiting for the system to do something and he asked if I would like a gift card instead? No problem, I will use it soon. He thanked me and I was on my way, big shout out to him (and the amazing shirt he had on that morning with flamingos)!

    I generally refrain from writing bad reviews, however this experience was so terrible that I want…read moreto warn others against coming here and wasting their time, energy and money. First things to note. I have been coming to this Ulta for a number of years now. They used to be on another plaza, and again. I've been going to this store In Natick since. In that time, I've built a decent rapport with the staff. I'm in a wheelchair, so shopping is always a bIt involved. While they have previously had display cases, it's never been as bad as now. Maybe it's the holidays, I don't know. But one side of the store was completely inaccessible. It was thanks to other shoppers who helped me get something that was completely blocked off. Now, I am aware that it the holiday season and things are difficult. That said, this is beyond what I've ever experienced in a store Before. I had put an online order. But while there, I remembered to pick up some other things like lotion and shampoo. As I get to the line, the cashier yells for the next person, I am making my way in the narrow check out, she sees me and yells again. As I am speaking to her, I explain that I have a pickup order, i bring up my email to show her the order and the barcode. I forgot my ID, which was silly but the rest of my wallet is on my phone. So, I ask if my husband's ID would work. Yes, except now, he needs to be added to the pick up order. Which, if I weren't there, would be understandable. However, I am right there with him picking it up. So now, despite having email, order number/barcode and two people to pick up, that's still not enough "for store policy". (I did call the office and they confirmed that this did follow their policy.) -it didn't help that she very visibly had distain for me as soon as I was rolling up. I know being a cashier during this season is especially difficult, I'm not asking for fake smiles or cheer. But some basic thinking and empathy skills. Like, I'm not here buying liquor, cigarettes or weapons. I'm just trying to get my basic cerave lotion and a lipstick. Things are hard enough for us all, why make it harder? Anyway, most of the stuff they sell can be found at Target or Amazon now. But if you need/want to shop in person I've had a better experience at the Hudson location.

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    Stefani's Salon - hair - Updated May 2026

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