I was very happy with their prompt response and availability as well as pricing. It was fantastic…read more I had them out to do two homes for us and at first thought the job was done well. When I got to our primary residence, I realized the dryer vent that was supposed to have been cleaned was not cleaned at all. And the ducts were supposed to have been cleaned. When I opened the one in our laundry room was still filthy. The dryer is also in the laundry room obviously and I wonder if it just got skipped altogether. Because the duct cleaning is so much more expensive than the carpet cleaning I had to rate the overall experience three stars because I ended up cleaning our dryer vent myself and vacuuming and cleaning the air duct in the laundry room myself because it is definitely the dirty one in the house. I thought I had Photos, but we're doing a lot of work too more than one house right now and I can't find them.

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.

Wow is all I can say. JD and Tony showed up on time, great communications leading up to…read moreappointment. So friendly, professional, and the carpets looks and smell brand new. I so appreciate the quick help and scheduling while getting ready to put my house on the market. Will 100% recommend and use again.

Called about steam cleaned carpets for our new home, and they responded and scheduled an…read moreappointment quickly at a fair price. The techs arrived promptly and were professional throughout the process.

Dan did a fantastic job. Everyone at the company was straightforward and never pushy. I believe…read moreyou get what you pay for when it comes to carpet cleaning, and we got an exceptionally good job. Highly recommended!

i booked a carpet cleaning with this co. they sent a disabled man in a docs carpets truck.he left…read morewithout vac up the water and i had to spend 3 days doing it myself. this was my first time using a company as i thought carpet cleaners were gipsies and crooks. my cleaner named dave proved me right

Highly recommend Rhino Carpet Cleaning. I was really impressed from start to finish--quick…read moreresponse, great communication, on time, and extremely competitive pricing. Beyond that, they're just great people--helpful, pleasant, professional, and easy to work with. They did an excellent job on the carpets and made the whole process incredibly easy. Great service, great work, great value. I'll absolutely use Rhino Carpet Cleaning again.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Incredible service and so accommodating. Great quality clean and wonderful communicator!read more

Chapple's was on time, thorough, and far more affordable than any carpet cleaning service we have…read morepreviously used. Will definitely use them again!

I have used Chappele's Carpet Cleaning eleven times over the past 15 years and they are the best…read more Great people that are polite and they do great work.

I found Pure Clean after I posted a Thumbtack inquiry for carpet cleaning for my residential…read moreresidence. After reviewing all the proposals, I chose Pure Clean based on Don's rating, ability to schedule quickly and definitely an awesome value. Don was great around my dogs, took care of urine spots impeccably, was extremely kind and professional. As soon as I have some extra $, I will be asking him to clean my upholstered dining room chairs which have stains from 2012! I HIGHLY recommend Don's company Pure Clean! Missy Santasiero Southeast Denver

Don from Pureclean Carpets at 11111Mississippi, Aurora , is the absolutely best carpet cleaner I…read morehave ever had in 50 years of home ownership. He does what he says he will do when he says he will do it for the reasonable price he quoted and without charge returned to fix a difficult area that did not clean with the first application. He removed blood stains from carpets and unknown stain from upholstery. He is professional, polite, listens, performs and completes the work efficiently and effectively. I called him for emergency blood removal and the experience was so good he is my first call the next time we need the carpets cleaned. Absolutely no hesitation to recommend Don and PureClean.