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    Cinemark West Plano XD and ScreenX

    3.9 (357 reviews)
    Closed 9:00 am - 12:00 AM (Next day)

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    Alexei R.

    Always a good time at this theater. Clean theater. Amazing sound. Big screens. Everything is awesome

    Mary V.

    I think this is one of the best movie theaters in the area and I'm so pleased they survived the pandemic era. The seats are the best here since they are heated AND they recline. They have a little mini arcade here if you come early so you can kill time. Plus there's a nice bar here if you want to lounge a bit. It is self serve until you check out BUT if you have the app, you can have it ready for pickup or even delivered to your seat. It is cheaper to buy the tickets in person but there's a risk of not being able to get the seats you want. Overall my favorite place to go for movie time. It's bright, clean, and just a good get away from dreary reality.

    Jeanette D.

    This review is of the movies on Tuesday at Cinemark. Tuesday the movies are $6. In this economy that is a great deal. I went to the 6pm show after work. It wasn't too crowded and really enjoyed myself. I look forward to coming to another movie on Tuesday for the $6 special.

    This is absolutely our favorite theater! Love the XD screens, popcorn is always fresh. One of the employees was super cool and went to the back to get a metal/tin Grogu popcorn bucket for me! Not a fan of the fountain drinks...seems like a lot of carbonation, but they have bottled sodas, so no worries! Love the arcade on the way out! Even have a Photo Booth and lots of photo opportunities throughout the theatre. Also, download the app. Lots of cool rewards there!

    Theatre
    Harlie E.

    This is my favorite movie theater in the area! There is a cinemark 8 minutes closer to me but i drive out of my way to go to this one. It's very spacious and well maintained. There's an arcade, bar, and large concession area. The staff are always very sweet. I've seen dozens of movies here and only once did I have an issue during a screen X movie where the side screens never came on. I notified the lady at customer service after the movie and was issued a full refund! Top tier theater and service.

    The movie was so long it had an intermission which allowed me to score a delicious pizza
    Guy H.

    It's been awhile since visiting my old friend Cinemark West Plano. Back in the 1990s when first constructed,this theater was billed as the largest Mega- Plex in the country. As time passed and more theaters closer to home were built,I drifted away from this one. Tonight I saw a 31/2 hour movie. The Brutalist. True Cinema. The theater and screen were huge,heated seats and the biggest surprise of all,self serve snack bar! The crazy counter intuitive part was, I liked it. Plus,check this out,I got a pizza and it was delicious. This experience of a remodeled and reimagined older theater works so well,I've decided to put it back in rotation. Go!

    Private screening event
    Alexa A.

    Came in for a private screening event! The staff were so friendly showing me where to go. The food court is awesome, I LOVE the Pizza Hut pizza and icees. Everything was super clean which is nice. The theaters are big and spacious, and they have the cool seats which recline and have a tray for food and they're heated!! So much fun, great way to spend the summer!

    Weapons Movie!
    Kelley B.

    This is my go to movie theatre! I think the thing that floors me and my husband is that the parking lot is always full however we don't believe that many movies are being released however that does not take away from this movie theater. From the bar and restaurant outside of the theaters to the recliner chairs and little tables connected to the chairs as well as cleanliness as a new theater vibe. I don't know maybe have something to do that is next-door to the corporate office whatever the case maybe I would rather come here than go anywhere else. I just love that I can finally order a salad while watching a movie rather than just fried food and pizza options. The staff is nice and friendly and they clean constantly which I appreciate. And yes I love the point program, the employees remind me to use it all the time lol

    Fatima C.

    This is by far the cleanest theatre I've been to in the DFW area! I will definitely come out of my way to enjoy the experience. Visited to watch the Beyoncé Renaissance film and had a ball. The recliner seats were comfortable, were well operated and clean. The theatre itself was clean and nothing was out of place. I did appreciate the concession area of this theatre which was an open area where you can simply grab and go food. They offered tons of options from candy, pizza hut personal pies, hot dogs, chili dogs and more. Even the popcorn was self service. Parking is a bit nuts as it fills up quickly the closer you are to the theaters on (Fridays thru Sunday) but they offer a lot of spaces.

    The Fantastic 4: First Steps movie

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    4 months ago

    Nicest movie theatre I've ever been too !! Fantastic reclining seats. So clean. Great Tuesday deals. Huge screens. Loved it

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    4 months ago

    Amazing experience at the movies. Surround sound is great, seats are comfortable and popcorn is good

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    4 months ago

    The movie and everything was great, but the dude at cashier was extremely rude. I hope I don't see his ahh again.

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    10 months ago

    Great atmosphere everyone that works there is super nice! The theatres are really clean.

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    Page 1 of 9

    Cinemark West Plano XD and ScreenX Reviews in Other Languages

    Ask the Community - Cinemark West Plano XD and ScreenX

    Can i bring in my own snacks/food?

    I'd call and check current prices / menu - I went a couple weeks ago and food ( except coffee ) was cheaper than 2019 prices

    Can you take the alcohol into the theater?

    If you buy it at the Cinema

    Is this a dinner and a movie theatre?

    Nope. They have a fully stocked bar and restaurant in there but it's not a watch and eat place.

    If you buy food from the new restaurant menu, can you eat it in the theater?

    You can - but there are no tables. You'd have to hold it in your lap. They package it up in a takeout container for you if you want to take it into the auditorium.

    View All 5 Questions

    Review Highlights - Cinemark West Plano XD and ScreenX

    The theater has Luxury Lounger reclining seats, with huge isles and I got to say, very comfy recliners.

    Mentioned in 5 reviews

    Read more highlights

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    Cinemark Legacy and XD

    (224 reviews)

    Saw Toy Story 5 here recently which will date this review in short fashion with time!…read more I appreciated that the theater was overall clean and well-kept. The very young employees working to let people in didn't even scan our tickets, which was not an issue, but it could prove to be a problem for the theater if they don't have someone watching this a bit more closely. The preview/ ads before the movie were a full 30 minutes, which I found a bit excessive. I know all theaters have quite a few previews and wonder how much this varies. Reclining seats were comfortable, volume was appropriate, and temperature was nice without being arctic, as some theaters could be. What I didn't love was a $2 booking fee for buying your ticket online (per ticket) with a push to join a Cinemark monthly membership club to waive this fee. Seeing a movie in theaters is already quite expensive these days, so I didn't love the additional 17% fee on matinee ticket just for it to be purchased online. At the end of the day it's of course worth it to not be in the front row or far edge, but just tricky how most everything these days incurs hidden fees that can add up when trying to do family / group activities. Overall, the quality of this theater is still strong with some minor qualms likely characteristic of the industry.

    Great theatre experience especially since all movie places compete with home big screen tvs. Very…read morecomfortable recliners. Plenty of food and snacks in lobby along with adult beverages. Our movie tickets arrived as email with QR code so we just showed the code to ticket guy and we were in.

    Flix Brewhouse - Frisco

    Flix Brewhouse - Frisco

    (272 reviews)

    FLIX is great! Movie…read moretickets and concessions still cost approximately one mortgage payment and a small blood sacrifice, but honestly? Worth it. Their pricing is competitive with all other surrounding theaters. Service is usually great, the food is surprisingly solid for a theater, and the theaters themselves are generally clean. The restrooms, however, always seem like they just survived the final battle scene of an action movie. This is still our go-to place. I love the rewards app, although I do feel like I should earn free popcorn slightly faster considering how much I've personally contributed to their economy. Best part: the throwback movie runs from the 70s-90s. There's something magical about watching your kids experience older movies on the big screen while enjoying a locally brewed beer.

    Honestly, where else can you grab dinner in the diner, order drinks from a full bar, and watch a…read moremovie without ever leaving your seat and get full service there as well? The concept alone had me intrigued. It's a fun idea and would make a great spot for a date night or an evening out with friends. My family and I came to see The Odyssey, settled into our reserved seats, and hit the service button. Unfortunately, that's where things started to go downhill. When we checked in, we were told that new signup members receive a free popcorn. My husband and I both signed up, so our plan was simple: order three popcorns, split the check, use our two free popcorns, and pay for the third. Easy enough... or so we thought. We arrived during the previews, but by the time our popcorn finally arrived, we were already about 15 minutes into the movie. At that point, I honestly could've walked to the concession stand and been back much faster. To make matters worse, the popcorn wasn't the warm, buttery movie theater popcorn you look forward to--it was cold. My son ordered jalapeños with his popcorn but was brought pickles instead... and then charged for them. The popcorn is advertised as bottomless, but getting the refill was somehow even slower than the first order. One person in our group never received theirs until we pressed the service button again. Thankfully, a different server noticed the delay, apologized, and brought it out quickly after realizing it had been sitting in the queue for quite some time. The billing wasn't correct either. We were initially charged for two popcorns, charged for the pickles we never ordered, and only one of our free popcorn rewards was applied. Now, I don't usually complain because I know restaurants and theaters get busy, but when there's an automatic 18% service charge, I do expect timely service and accurate orders. The bright spot of our visit was Connor, the manager. Once he was made aware of everything, he listened without being defensive, and immediately made it right. He honored both free popcorn memberships and even comped the third popcorn that I had every intention of paying for. He absolutely didn't have to do that, and I genuinely appreciated both his professionalism and kindness. He turned what could have been a much more frustrating experience into one where we at least left feeling heard. Would I come back? Maybe... but probably for dinner rather than the full dine-in movie experience. The concept has so much potential, but the in-theater service needs significant improvement. If they can tighten up the timing and communication between the kitchen and servers, I think this place could be something special. For now, I'd give high marks to Connor for exceptional customer service--but the overall movie dining experience still has quite a bit of room to grow.

    Alamo Drafthouse Cinema Richardson - Chicken Tenders, Fries, and Chocolate Chip Cookie Shake  The Best Meal!

    Alamo Drafthouse Cinema Richardson

    (756 reviews)

    $$

    Alamo used to be my SPOT when I had all the time in the world to go to the movies. We especially…read moreloved the Lake Highlands location best. We recently visited to watch the Odyssey and since it's a three hour film, we figured it be good to go somewhere with food. The ordering process was very different. I heard they changed it after some management updates at Alamo but I do miss the experience of more human interactions with the staff. We ended up just sticking to refillable popcorn and sodas which was fine for a matinee. Oh and the Odyssey? RUNNN to watch it in theaters!! Looking forward to seeing it (again) on 70mm if we can!

    The movie theatre is still good to watch with nice reclined seats but it's not the same as when it…read morefirst opened. The food has kind of gone down drastically. The pizzas are trash. It used to be really good! Bottomless pop corn aren't bad. Milkshakes were alright. I'm disappointed in the pizza mostly. Ordered the mushroom pizza and added bacon and pepperoni. The picture showed there was arugula. The description said there was arugula. There was none. I wanted some. Also, no shishito peppers. The online menu (not the qr code) said they had them. they also switched to mobile ordering. I don't mind the mobile ordering but service has kind of gone down. It's still a good place to watch movies but I do worry this place may be out of business given how let down it's gotten. It's really a good theatre that's close to me.

    Studio Movie Grill - Coconut Chicken Tenders with fries and a side of queso.

    Studio Movie Grill

    (624 reviews)

    $$

    We came here on a Monday night to see Spielberg's film Disclosure Day. The entire facility was…read moreempty except for a few staff members. Needless to say we had good service. The woman up front who sold us our tickets was especially helpful and answered questions we didn't know we had. She showed us her screen so we could select our seats. Only 2 others tickets had been purchased. That's it! There were only four of us in our screening room. We aimed for the seats in the center. It was the best viewing. The downside is that these seats do NOT recline. They look like recliners, but apparently only the front two rows have reclining seats. That was unfortunate. The seats are also a pleather-like material, so if you wear shorts or a short skirt, your skin might stick to it. It was a little warmer than I expected in the theater, but I'm guessing they don't bother having the temperature gauge low anymore because they don't get a lot of bodies in seats heating up the place. We were given a menu by the woman at front, but there was also a QR code on the tray table at our seat. There is a big red button on the front of the seat for calling the server. Our Margherita pizza and vanilla milkshake were brought out separately. The shake was delivered long after we had eaten our pizza. Even though we had arrived well before the movie started and ordered right away, the food didn't come out until right as the movie was starting. I was actually hoping the food would be delivered sooner so we could eat before it got dark. Per usual, I ended up with food spilling on my dress. Plus, I would have liked to drank my shake while splitting the pizza with my husband. He ordered a diet Pepsi - both a big NO in my book. Overall it was a decent experience. We usually go to the SMG in our neighborhood, but this one in Plano had a start time that worked better with our schedule, so we made the drive here. We will most likely return to our local SMG where all the seats recline, the theater is cold, and all of the food and drink are delivered at the same time.

    Some of the seats' pleather is cracked and stiff. I showed up in shorts and had to change seats…read morebecause the cracked pleather was cutting into my skin. I also received the wrong order; I had ordered the chicken nachos but was given the chips and queso. The nachos themself were not very good. The chips had the heavy oil flavor from being fried, and the chicken was grounded. Lastly, which is so odd to me, but the "gourmet" popcorn is not refillable and it also had that heavy oil flavor.

    Renaissance Dallas at Plano Legacy West Hotel

    Renaissance Dallas at Plano Legacy West Hotel

    (148 reviews)

    $$$

    My husband and I stayed here a few days while in Plano visiting our grandson and it was wonderful!…read more Our room was really nice and the staff were amazing. I didn't get to check out the bar, but it was really popular and every night was filled with people and lots of energy. We did enjoy the rooftop pool quite a bit and took our grandbaby up there and he had a blast, the pool is super clean and the whole area was very well kept , definitely my favorite part! The pillows and the bed were all super comfortable, and we had a really great view. The only downside in our room was that the TV was kind of glitchy. We loved how easy it was to walk everywhere for dining and nightlife, and we didn't have to drive. This will definitely be a regular spot for us to stay whenever we are in Dallas. Thank you, Renaissance for an amazing time!

    I've stayed here before and it was more pleasant than this experience…read more The lobby is beautiful, the restaurant, bars, and shops are modern and vibrant. The main reasons for the three star rating are the check in process and my room. It took an hour and a half for me to get my keys because someone either hadn't booked my room or booked it incorrectly. After a long day of travel, I wanted to rest, freshen up, and eat, but I had no such luck. It really put a damper on my day. Secondly, once I got to the room, I had other issues. It smelled incredibly musty and I knew it was because the carpets needed cleaning. Some parts of the floor felt stiffer than others, indicating that something was spilled on them. I was so hungry and was actually willing to pay for minibar snacks, but there weren't any (no drinks either except for water). I was also hoping for a more generous bathroom setup as well (makeup wipes, etc.). The water pressure in the shower was a bit too low as well. On the plus side, this hotel is within walking distance of many great restaurants and shopping. This experience wasn't the best, but they are typically a solid choice.

    Cinemark West Plano XD and ScreenX - movietheaters - Updated September 2026

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