I've been a Warehouse Direct customer for over 25 years, and I can't say enough great things about…read morethem! Their customer service is phenomenal, their prices are fantastic, and they've consistently gone above and beyond for me. They've installed both hardwood floors and carpeting in my home, and everything has always been top‑notch. Recently, I had my very first issue (Due to my dog) with a hardwood floor they installed 17 years ago. I called Warehouse Direct, and they jumped right in to help. What I feared might turn into a multi‑thousand‑dollar nightmare ended up costing only a few hundred dollars. Talk about relief! I'll be replacing the carpet in my bedroom soon, and there's no question who I'm calling. Warehouse Direct has earned my trust time and time again.

I had them install engineered hardwood flooring a couple of years ago in both upstairs bedrooms,…read morethe upstairs hallway, and on the stairs. Andrew handled the project, and they did a really good job. I was happy about it. So when I needed to redo my bathroom floor, I contacted them again. I even chose the vinyl sheet flooring that I wanted to use, and Jenna came out and did an evaluation of the job and what it would involve. She told me that it might take a couple of weeks to get a quote, which I told her was fine. I said at some point I was even looking at having them install engineered hardwood flooring in my downstairs because I was happy with the job they did upstairs, but that I just had to save up enough. All seemed good and well at the end of the conversation and she left. After about a week and a half I reached out to let them know I was still interested and looking forward to their quote. After 5 weeks of not hearing anything, I walked into the store and spoke with Andrew. I told him about the communication and said I know that it was going to take a couple of weeks but it has been about 5 weeks at this point and I haven't heard anything. I asked him if that was normal and he said no. He took my information and said that he would have Jenna contact me ASAP to let me know what was going on. That was now over a week ago and I haven't heard a peep. It seems extremely unprofessional to just ghost a customer.. if you have an issue with me personally for some reason I can't imagine, or if there's an issue with the job I'm asking you to bid on, be professional and communicate that to me.

Bay Area Floors is the best flooring company in Santa Cruz- I'd never use Home Depot again! Such…read morewonderful and responsive staff. As a REALTOR, I always recommend Bay Area Floors for clients, and my own home! Laura Keeley, REALTOR 831-889-3200 Laura@Davidlyng.com

We purchased TRUCOR® Prime Pinnacle flooring here for our 1800sf home in Soquel. Over the course of…read morethree months, David M. at the store measured our house, provided many samples of different flooring types, and created several different quotes (sorry for all the changes, David!) When the flooring arrived, a few boxes had been damaged in shipment. Without us even asking, the delivery documents described the damage and offered a refund or credit. This high level of service is the reason to choose a local vendor instead of an internet vendor. We tried getting samples from some online vendors, but it was clear those were more interested in getting our email addresses to spam us than helping us choose the right floor. Highly recommended!

Diaz Hardwood Floors was terrific from initial consult to installation. They were prompt and fair…read moreon their estimate, had great attention to detail, chose high quality product and communicated every step of the way. We enjoyed working with work them and the result was amazing. I recommend them based on their quality, service and professionalism.

Great service. I had my hardwood floors refinished. They…read moredid what they said and did it very well. The workers were helpful and professional. And the floors now look very good!

This review is a bit overdue, but Bass Family Flooring helped us out when we had a water damage…read moreincident at our home. I trusted them because of a previous project done at my church. They are very easy to work with and have many samples available to help in the selection of the material that best matches your situation. Overall I think they do a quality job at at a reasonable price.

I have hired them for a second time after many years, this time to put in flooring in two rooms…read more Craig (the owner) went out of his way to help me look for a color match for the product I originally wanted, and again went out of his way to obtain the product that I would be most happy with. Craig and Gary did a fantastic job installing the SPC flooring. The product has a great look, seems easy to maintain, and the installation is even and has no rough spots. They removed and reinstalled my baseboards at the correct height and did a beautiful job caulking the edges (way better than I have ever been able to do). I'm very happy with the results and the rooms look great. This is a small business and they give their full attention to their workmanship.

All went as well as I expected. Couldn't be happier. On time, neat, great quality, would recommend…read morethem without hesitation.

I received professional service from start to finish. From the first appointment to assess and…read moreprovide a quote to the final installation, Juan Jose was professional, very pleasant, competent and reliable. There was a lot of coordination and everything went very smoothly!!

George and his team are true professionals when it comes to flooring installation. The quality of…read moretheir work is excellent, and we absolutely love how everything turned out in the end. Their attention to detail really stands out--especially in the seamless baseboard connections and the precise leveling across the entire space. Our home originally had a mix of carpet, tile, marble, solid wood, and laminate--so converting everything to engineered wood throughout was no small challenge. But George and his team handled it beautifully. The final result is stunning, and every friend who visits compliments our new floors. Thank you, George, for the outstanding work!

This was the third place we stopped at for flooring and WOW we were impressed we worked with Mike…read more He spent 30+ minutes showing us different options. He's extremely knowledgeable and was able to quickly pull out exactly what you're looking for from their inventory.

This is a A+++ company all around! We researched laminate flooring and got bids from 3 places…read more Todd came out to measure and was professional, knowledgeable and a nice guy. The bid was within the range of the others, maybe a bit lower. (No extra charge to move the refrig or kitchen table) Mostly we chose this company for its' reputation and it is local and women-owned. (Deborah and Bobbie.) We had to wait 3 plus weeks for the color we wanted to arrive. Worth the wait! It was Mohawk, cattail pecan. Installers, Ed and Johnny arrived on time this morning and were very polite and expert in their craft. They worked efficiently and were great! Love the results! I highly recommend this company.

Marmoleum Install: We can't say enough good things about this business. Showroom design support ,…read moreefficient communications & highly skilled professional installation. Careful removal of old subfloor , meticulous cleanup , removal & replacing of all trim around cabinets and appliances. Most incredible , long standing support to satisfy problems arising from structural issues. Several call backs always with a smile and great results. Ed is a vinyl floor wizard !

Mission Floors did an excellent job replace the floor coverings on our small rental unit. My only…read moreissue was the lack of communication, and very limited store hours.

Mission Floors did a great job, both providing an excellent red oak engineered flooring product, as…read morewell as installing the floors in two houses. From checking the architect plans for the quantity needed, to coordinating timing for delivery and install, the company was efficient and on top of every step. When we found the trim kits for the doors was a lighter shade of oak, the installer, Oscar, made a special trip to Stockton to match the floors and installed the trim right away. They look great! I will use them again. Thank you. Jeanne Gale

We had a Wonderful experience with them and our home came out Beautifully!…read moreI highly recommend them for prices and service. Berenisse was very helpful with helping us choose.

I would like to thank The Wholesale House for finding some transition strips for some flooring I…read morepurchased 8 years ago! Berenisse went the extra mile for me and found what I needed at no charge. They are really a top notch company. I have purchased from them a number of times and always got great products and service at a great price.