Last week we needed to board our6 year old black mouth cur "Curry " for a week…read more We pulled into the parking lot and were met with a nice employee who was wearing a mask and using their leash she took our baby into the building. After a week we picked up "curry" who had been recently been shampooed and had nice looking toe nails again. They took our credit card and without any hassle we were on our way. Everything was professional and well done. We will use the Westside again.

First off, I want to say I did not have a problem with most of the staff and I felt like my dog got…read moregreat care. My issue is that I asked for a quote on my dogs teeth cleaning procedure. I received a quote of around $550. The person that gave me, the quote said that it could be higher based on teeth needing to be pulled, which I understood. Once the vet had my dog under anesthesia, he did call me and tell me that there were eight teeth that need to be pulled. He said he was kind of alarmed by that, but I told him to go ahead and pull the teeth. He talked about x-rays and filling some pockets with a material to help further protect the dog from gum, disease, and teeth issues. My exact words to him were just pull the teeth for now. To my surprise when I picked up the dog, the bill was $1500. I spoke to the vet and another employee about my bill. They gave me a $70 credit. I do not feel that I should have to pay for the x-rays or any fees associated with filling the pockets. The teeth extractions amount of to $600. At the most my bill should've been $1200. Lesson learned. Going forward, make sure this office sends you a text message with the exact cost of anything that will be done to your pet. In my opinion, that should be a standard process.

They have taken care of our cats for 25 years. Very kind and compassionate. Currently treating…read moreour Saucey for severe asthma, and always have an option for different treatments. You can tell they really love animals and understand that bond we share with our fur babies.

Always take great care of both our dogs. Everyone is great and treats us well. When we call with…read moreconcerns they listen and ask the nurse or doctor if they can't. I will highly recommend them to anyone

My pup had his teeth cleaned and he lived through it! They always take care of our pets during…read moreemergencies and regular visits.

I used to love it. No more unfortunately. I do not like the "new young" vets. Little compassion,…read morevery condescending. Also, I felt like my baby was a "box on a conveyer belt" to them. Sadly, I never give bad reviews but felt this was needed.

Thanks for this wonderful service to animals! Excellent, affordable care for animals needing help!…read moreHOPE for animals is a Godsend to all! They go out of their way to help animals in need.

Our sweet puppy had to be neutered here. They cared for him and did a great job. The staff were…read morevery friendly and really seemed to have our puppies best interest. They medication prices were very fair as well.

Everyone's so friendly, and they've taken great care of our dog. We won't go anywhere else.read more

Ok. This veterinary office replied to my complaint. Such a lie from them. They said their reason I…read morewas told not to come back was due to me asking for my dogs health records. Not because I told them their prices were too high. I asked for records because a new groomer had to see them. And in fact on the records they stated the reason for me and my dog to not come back was because I told them I their prices were too high. So this proves they are lies and this office is rude and not worth my money or putting my dog in their care. They are not the only vets in town. They need lessons on customer service.

Love this place. The dogs cringe a bit when they go but they always seem to be ok after. I guess…read moreit is a dog thing! The staff and doctors are professional, helpful and really caring. I certainly am a big fan of this place but then again I am not the one getting shots!!

Took my cat in for a nail trimming. everyone was very nice and friendly. Didn't have to wait very…read morelong and my cat was done and ready in a short time.

Such a great friendly vet office! The vet takes his time and…read morereally listened to my concerns. He suggested a couple different things to try and didn't just push meds. We will be taking all our pets to Grabill Veterinary Clinic if needed.

You gave Blue's ashes away. I was clear I would pick them up. I was the account holder and you gave…read moremy dog's ashes away. 8.14.25 Deb because you want to claim you guys have no responsibility in what took place and only called to ask for this comment to come down I will respond here.... I came in on 8.1.25 with Eric to sign papers for my boxer Blue to be put down. I'm the account holder and it took a long time for me to make decisions because Blue picked me over 10 yrs ago and he's my dog but I also have a son he took to and because they got along I took Blue when the homeowners called to say he missed me and wouldn't stop whining. I was clear with the young lady at the counter we didn't know what we were doing with the ashes and I made sure they had my number to call when Blue came back. I was clear that I was going to give my son space he's 19 to say goodbyes but made sure she understood the nose print get mailed to me. She had my number and address. I paid. I'm the account holder. Eric called this week to verify when Blue would be in. I was standing in your vet the day he came in at 2pm and you called my son to pick him up. I did not need to tell anyone my son had went to his dad's and I would not get the ashes or nose print if you called him. My family business is non of your business. I the account holder came in and paid and gave my number and address and gave directions to allow my son to say goodbyes but made bye. You, Deb the vet had one job to do, put my dog down with peace while following the directions the account holder and owner of the dog gave you. You and your staff do not get to make judgment calls and change what the account holder has requested. The original Doctor who has always seen Blue and Blue is the reason we come to Grabil needs to know what happened to Blue and why I will never allow you to touch any of my dogs again. Link, Lucky and MAC deserve better. Blue deserved better. R.I.P. Blue.. I can't apologize more for letting you down in the end. Your friend and family, Maleah. 2:49 pm 8.14.25 Deb your last words in message to me, "I hope for your family sake that you can work out your issues and find peace.". I hope for all dog's sake and peace in passing no one brings their dog to you.

Dr McKaig is the best! He has been our family vet for decades. He is friendly, compassionate and…read moreknowledgable. He always gives you options (when possible) and explains so the layman can understand what is wrong with their pet. Very highly recommended.

Dr. Krugh is the best. He is so attentive to the needs of our fur baby. We always feel assured Ted…read moreis getting the best care possible

Best vet in the entire world. He is so caring and well informed. I would not take my pets anywhere…read moreelse.