Needed some help with some computer parts all I got was rude service. Would not buy from them.read more

Hai is very trustworthy, reasonable, honest, reliable, and, let me tell you, does he know his…read morestuff! He keeps current knowledge of the ever-changing computer industry (networks, virus protection/treatment, VPN, hardware, software, etc). He installed an SSD drive and made some tweeks to my slow PC and now it's 10 times faster. It's like a new computer! We started talking about graphics card and he gave me several recommendations. I feel confident to take my computer to Hai anytime.

Called for assistance troubleshooting my custom build PC for a power issue. Very responsive and…read moregreat communication, diagnosed my issue and was able to help fix/replace the part quickly since he had it in stock. The quality of my experience was fantastic and I found it to be a great value overall. Will happily go back if I have a need for computer tech services.

I just wanted to take a minute and tell you about Alan the owner…read more My mothers 104 yr old mother's computer has hacked and I needed someone to come out and give me advise as to what to do. I called Alan. Alan called moments after I called which I was thankful for. He told me what things I needed to worry about and what to address on the phone. He spent some time speaking with me. He told me the things he thought needed to be addressed, and told me he didn't think he needed to come out and wanted to save me money if I could do it myself, which I could. It is not very often that I speak with someone who is willing to help and is not just interested in making a buck. I have other older family members who are not as computer savvy as myself, they we in the room when I was speaking with Alan. They all asked me for his contact information, as they do run into problem that need to be addressed time to time. I would recommend Alan to anyone who has computer issues as I thought he was running a fair and knowable business and looking out for YOU! Thank you Alan!

I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

I forgot to post a review, but the experience was superb. My desktop was serviced quickly and…read moreworked immediately. It's been almost 2 months and no PC problems, all working good. :)

IP Micro gave me the best price of 3 bids to replace my hard drive. In speaking with the owner Jim…read moreon the phone I could tell he's a real pro. I brought my computer to him at 10 AM and he called around noon for me to pick it up. Jim guaranteed that I'd be delighted with the results. I was. My computer performance went from wonky to superior. You can't beat the best price and best possible service. No way, no how. Thanks a million Jim!

Joe showed up and that nasty computer just jumped to attention! It hadn't run for me in a couple…read moreyears. In addition to snagging all my files and folders off the old laptop, he also gave me a couple of lessons in transferring files and in using apps . Skilled in Apple and Microsoft. Thank you, Joe.

My elderly mom fell for a scam allowing someone on her computer and they subsequently installed…read moremalware that locked it up. Even if i were able to run a program to clean this up, i knew there was the potential for a virus to be lurking on any remaining files. I found Joe's repair through a google search. My concern was trusting someone I'd never met to go to my parent's house, retrieve their PC and determine what could be saved and what couldn't. I also didn't want anyone calling them since i was concerned that they would not be able to recognize a legitimate repair person from a scammer. Joe understood this. My parents and I were very happy with his professionalism. After some discussion, I decided a new PC was a better call than trying to salvage the old one. He was able to salvage their documents from their old PC went over and set it up and installed everything the way I asked. Thanks Joe, I'm glad i found out.

We've been going through video game controllers pretty regularly-- My son contacted Computer Booter…read morelooking to buy a new PS5 controller and learned about a repair process, really an upgrade, that fixes stick-drift and keeps it from coming back. These guys have great customer service, are very reasonably priced, and stand behind their work-- Glad we went here instead of Amazon... Thank you so much!

What a gem! We've been playing some old console games and noticed our wireless wavebirds started…read moredrifting on some games and had sticky buttons. Considering these controllers are over 20 years old it was expected. We did some research and decided to bring our controllers here to get some attention. We were given a quote and dropped off the controllers to be looked at. While we were there we had so much fun looking at all the retro games, consoles, accessories and cards that they have at the shop. Everyone was really nice, helpful and welcoming and we were really impressed with the whole experience. They ended up calling us a couple days later to let us know the diagnosis for our controllers and what they'd be doing to fix them up. The final cost was below the quote and we're so happy to be able to play some classic games with our well loved controllers again.

To start, this is such a cool store. Tons of cool items all around, nice vibe...makes you want to…read morestay and hang out. Lol this true TEAM of people run a great business. Nice to see team members talk great things about their "boss/store owner" when he is not around....refreshing to see an atmosphere that people are working and actually want to be there and actually want to HELP YOU CHOOSE THE BEST PRODUCTS FOR YOUR INDIVIDUAL NEEDS, not just make a sale. You can tell these folks are like family. When I did meet the owner Billy today, he gave me some great game on my endeavors. Definitely feel happy confident spending my money here with these guys. Also, the prices are MORE THAN FAIR. Shop and compare best buy refurbished and used in marketplace and you will find Sac Tech Prices actually beat average FB marketplace pricing...and you get a warranty and the reassurance of knowing if you have any issues with your 2nd hand product you're not SOL or having to wait month to ship the device out for repairs/diagnostic. YES, YOU CAN BUY ITEMS IN HERE WITH A WARRANTY FOR THE SAME OR EVEN LOWER THAN PEOPLE ARE SELLING THEM ON USED MARKETPLACES.

I have tried a few different computer repair services over the years and they have mostly left me…read moreunderwhelmed. I am so glad I found Sacramento Tech Exchange. They diagnosed a repair I needed for my computer. The repair was completed quickly and the price was amazing. They explained what was needed in a way that was easy to understand. They even cleaned my laptop for me. It looks brand new.

I just brought my phone to have it repair and Ryan was so nice to offer me a free cleaning. He was…read morecourteous and pleasant. thank you Ryan!! Extremely professional and highly recommended.

My daughter's iPad needed glass repair. I brought it into iGeek Tech Repair. The repair was done…read morequickly and at a fair price. with so many to choose from, I really appreciated being advised on which protective products protected my daughter's particular iPad most effectively. I vouch for this business.