I can't say enough good things about Step Aside Pest Management! From start to finish, they were an absolute game changer for my home. I was dealing with a relentless ant invasion that seemed to take over my kitchen and bathrooms overnight. I called their office, and the Jerry was incredibly friendly and responsive. He scheduled a same-day appointment, which was a lifesaver since those ants were driving me nuts. Jerry who not only is the owner, but my technician as well, was professional, knowledgeable, and genuinely cared about solving my problem. He took the time to explain their integrated pest management approach, which I loved because it's eco-friendly and safe for my pets (and kids if you have them) After just one treatment, the ants were eviscerated! Jerry even gave me tips on preventing future issues and checked in a week later to make sure everything was still pest-free. The service was thorough, and you can tell they take pride in their work. Plus, their prices were reasonable for the top-notch quality and peace of mind I got. I did some digging and found that Step Aside has been serving the Modesto and San Joaquin valley for over 30 years and is still family owned and operated after all this time and it shows in their expertise and customer service. I will be using them for the foreseeable future. Thank you!!! read more

I am picky and high maintenance with bug control. These guys are kind, communicate well, and are reasonable in pricing. Win/win/win. They have come out many times when I had issues pop up. You would be silly to anywhere else. Good price and they will stop your pest issues and quickly. read more

I have been a customer of Step Aside for over 5 years now, and I can't believe I haven't written a review yet!‍. Jerry and his team are amazing. They are super professional and thorough with ensuring the entire property is serviced. They always respond when there's extra needs or a sudden ant issue in the summer. Really fair in pricing and when I've had them come off schedule they are always accommodating! You won't regret going with them read more

I have been a customer of Step Aside on and off (no fault of theirs) for over ten years. Each time I have reached out to Step Aside for service, they have been extremely helpful, going as far as driving out the day I call them to help with a problem. Mel is very kind, funny, and reliable. There was a little confusion over a Yelp voucher, and it was handled professionally. This company is trustworthy and dependable, so I highly recommend giving them a call whether you need emergency or regular service. Update: I have been a returning customer for a few months now, and moved shortly after signing a contract. My services transferred over seamlessly and even though our new home has different pest issues than the last, Step Aside has remained reliable, and has offered me peace of mind. I do not do well with intruders like insects or mice, so knowing a company that will address a problem quickly and offer solutions is so important. The staff shows up when there is a problem, even if they have to work a longer shift, or if it's pouring rain outside. My concerns become their concerns and they look out for customers.. read more

Terrible customer service and rude staff. Great place if you really are not wanting to actually kill bugs.

Zach is great and very professional. Always on time with our appointments and since the service started our pest problem dropped dramatically. Will definitely recommend read more

We have step a side company coming to spray every other month my sister deals with them .I'm disabled so I can see where they spray and how much time they spend here. My sister hired them before i moved in and I've had a great bug people in the passed .i tell her every time they come and spray he's not even here for 10 minutes to spray outside for 2 homes . Like i said I'm disabled so now mel complains about the grass being to high when as a matter of fact he sprays or not sprays my sisters home. I saw him spraying the trees in the back yard. Where looking for other services now. She finally agrees with me she gave them Benefit of doubt. read more

Zach from step aside is AMAZING!! He communicates, confirms and is on time with appointments. He is thorough and executes professionalism and great work ethics!! He does each task to the best of his ability. He allowed me to feel assured with his work and gave me comfort in knowing I can call him if I notice anything new. He was very friendly, kind, caring and professional. Thank u Zach!! read more

Great Service, Very Professional, & Todd was a great help explaining the details to my Dad. My parents had a huge ant problem! No Joke! We'd see ants every morning invading the kitchen, bathroom, and even the bedrooms. There are no Ants to be seen after only one Spray. Their even pet friendly! I highly recommend this company!! Thanks! read more

I am surprised to see negative reviews for this company. We have been using Step Aside for many years and have had a completely different experience. They come out every other month and it is well worth the price. With the current heat we have had issues with ants and asked them to come spray inside, they came prompt next day. The technicians are always courteous and professional and every phone conversation with office staff has always been pleasant. I completely recommend Step Aside for your pest control needs. read more

Omgosh, where do I start. It took me about two weeks to set up an appt. with Mel to come out and spray regarding lots of ants. Especially being told by him we all (dog and cat) and family of 5 to leave the house for 2 hours. Long story short. We have camera's in the house and he lied about such. Find him to be very lazy a an LIAR!!!! Camera's don't lie. He only sprayed under behind our refrigerator. He stated to my husband that he would be here spraying for 10 or 15 mins. He left right after we did. Camera shows he lefted the spray can in kitchen and walked around our house and used our daughter's bathroom. We have a bathroom in laundry area. He didn't know that be he didn't spray laundry area and entry of garage like he said he was. He told us not to put the cat in the garage be he was going to spray. He said he was going to spray base boards and didn't. Mel was so lazy to go out to his truck and asked my husband for a scew driver. As if my husband wasn't busy enough. Trying to get disabled wife, and grand baby out of the house. Also, making sure we didn't forget anything. Mel took off outlet right next to kitchen sink. He was to lazy to put back on. Yea, the customer can do that. It's his job not mine. After all this we felt very taken advantage of and of our niceness. We are so frustrated and inconvenienced. Now we have to have someone else come out and do the job all over and right. Also, now told we don't even have to leave the house. Just go into other room. We're still infested with ants all over. Remember there's a big brother everywhere and cameras don't lie!!!! So days later Mike came out and sprayed. After Mike came out we had no ants. Therefore, the first guy Mel must of sprayed water. We're thinking Mel does that and keeps their invetory to spray his oun house or does side jobs. Pest control guys are crooks. They spray water!!!! 8-8-2016, 3 months has passed and we still have not had this issue resolved. Mike was now suppose to come out a respray correctly after mell did not do the job 100%. We have been given the run around with mike and he has been twisting wrong info back and forth to his office and our property management company. Therefore, today he is suppose to show up between 3pm and 4pm. I hope he is professional and on time regarding his time frame. That took months to make. Due to his Unprofessionalism. I'll be here and waiting because I have another appt. Therefore, I'll be leaving my house after 4pm. Mike did make it out around 3:20 which was great he was very professional and theory. We both agreed that we were so glad to finally get this appointment done with. I was happy to impressed with other clerical issues from Mike. Now, that we worked together to resolve this very important appointment. I am very pleased with Mike. Out of All staff he is the only one that made a difference in this hole mess that we had to endeared. read more

If I could give zero stars I would. They are dishonest and despite having a year contract I consistently would get ants in my house. During the year I was contracted with them I had at least three different techs come out. At one point my mom asked one the the techs to check the ceiling. The lazy tech refused to look and told my 80 year mother it was considered house keeping so it wasn't his kid. She wasn't asking him to clean the ceiling she was asking him to check for termites. When we went to cancel they told us they came out and sprayed in Jan. The tech did come out but didn't spray. They insisted he did. I checked my ring for that day and all he did was leave the bill on the door. My mom was home my dogs were home. The guy never sprayed. They are lazy, they lie, and the office staff is rude and disrespectful. My dog would've done a better job spraying his urine then this company did. Do yourself a favor and choose someone else! read more