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    Stephanie Kempsell Hair Studio

    5.0 (2 reviews)
    Closed Closed

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    Services - Stephanie Kempsell Hair Studio

    Chemical treatment

    Color only

    Cut and color

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    Loft 9 14 Hair Lounge

    Loft 9 14 Hair Lounge

    4.3
    (157 reviews)
    4.0 mi
    $$
    Certified professionals
    Luxury

    The hair salon we'd been going to for years closed, so we needed someone new. My wife, now 77 years…read moreold, needs color and cut in a location that is wheelchair accessible. Kristi met her needs admirably. Admittedly, it costs more than the previous place.

    I booked an appointment for 10:30am. I was called at 9:44am by another staff member who asked if I…read morecould come in at 10:45-10:50, as the stylist was running late. It seemed reasonable that they gave me enough notice, so I happily said okay. I arrived at around 10:48am, was checked in, and was told she was almost done. At 11:00 I was starting to get frustrated and was concerned I wasn't going to be seen soon. I then noticed my assigned stylist picked up a curling iron to begin curling her clients hair. I waited a few more minutes, just in case she wasn't going to be curling her entire head, and at 11:07 I had to walk up to the front desk and tell them I was leaving. The lady at the front desk seemed genuinely apologetic, but there was nothing that could really be done at that point. It's extremely inconsiderate and unprofessional to have a scheduled appointment run 40 min late. Update: The stylist also reached out directly via text to apologize and offer a complimentary service. This was very much appreciated. Thank you both for trying to rectify my experience. 4 stars for your efforts to address my concerns.

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    Stephanie Kempsell Hair Studio - hair - Updated July 2026

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