VCA Aurora Animal Hospital, Fantastic, Helpful and Extremely Caring Staff all around! From the…read morefront desks, to the techs, to the Doctors/Surgeons, etc. very knowledgeable and they all wear their hearts on their sleeves. Recently our boy Finn dislocated his hip and needed surgery to fix it. We called every VCA around and everyone was booked, it was also a Saturday so that was understandable. Aurora was the last VCA on our list because it's an hour and a half southeast of our home. So we called to see if we could get him in, we were told yes but it was a 2-3 hour wait because they were packed as well. We waited because our Finn is worth the wait. Finn got in to see a doctor, they ran all of their tests/X-rays and kept us informed every step of the way. We eventually got into a room and were given the results along with all the options and costs, they were very professional and informative. We decided to wait until Monday to make an appointment for surgery, otherwise we would have had to pay the "weekend fees/rates. We called Monday to schedule an appointment for surgery. Surgery was scheduled for Tuesday. Tuesday morning we dropped off Finn and his food; we were told they would call us before and after surgery and again before bedtime, and they did. We arrived Wednesday afternoon to pick Finn up and we were given all of his paperwork and meds, then we instructed on what to look out for during the healing process and how to use his meds and to call if we needed anything and to schedule an appointment with our VCA for a follow up. From beginning to end Aurora Animal Hospital crushed it!, Knocked it out of the park!, and exceeded our expectations!!!! Great Job Aurora VCA Staff and Thank You!! Finn is doing great and on his way to being our energetic, happy boy again!! We Love VCA!!!!!!!!

From the moment I made the first call through our dog's surgery and recovery, everyone at Aurora…read morewas fantastic. The receptionists, vet techs, doctors--all wonderful--professional, warm, welcoming--and all took the time to carefully explain every part of the process, from the first appointment, diagnosis, surgery, recovery, financing, etc. Dr. Peacock is everything you'd want your vet (or your own doctor) to be. He is a highly experienced surgeon--and doctors at that level often lack the "bedside manner" so crucial to clear communication and a healthy doctor/patient/patient's family relationship. Dr. Peacock dispelled all those concerns the moment he walked in the room. He is warm and down to earth. He was so helpful--examining our dog, explaining the issue and appropriate procedure--and answering all of our questions (some of which we likely asked more than once) with patience, kindness, and candor. I can't express enough how positive the entire experience was. Every single person made us feel comfortable, confident in our dog's care, and welcome. And our dog is good as new (so to speak!) Thank you, everyone at Aurora!

Coming up on 30 years of being a father to two amazing labradors. Been coming here for the past…read morefive or six years, and it's absolutely amazing. Honestly, the staff is really great and the doctor... Unbelievable. Smart, soothing, accommodating. Oh yeah, and compared to most other vet clinics that have been gobbled up by private equity, they've kept their prices more than reasonable! Highly recommend.

I wasn't physically at the appointment but was on the phone while my spouse attended the…read moreappointment. I loved how the vet answered my questions about our adopted puppy. He was hands on with her, very experienced and you could tell he's been in the field for many years unlike our past vet. I'm so thankful that we selected this place for our puppies care! He was amazing

Thank you to everyone that helped make our kitty super comfortable while he crossed the rainbow !read more

very friendly staff, the girl on the deskis very knowledgeable, she knows her job !read more

Took my cat I got after my brother's passing Dr Hart is…read morewonderful and the Staff are so kind and helpful if your looking for a cat clinic this is a must try

Absolutely terrible place!!! Astronomical prices, and the staff is horrid! They were careless,…read morelazy, and unprofessional! The manager has the most vile attitude, and many have reported her!! I don't know how they have almost 5 stars, one is too many for this place!! READ ALL OF THE REVIEWS BEFORE GOING!!!!

Dr Coleen is the best vet in the area. So caring and the staff is also amazing. Needed a semi…read moreemergency appt and they fit me in right away.

The staff and Dr. Choi are just amazing. I have a reactive dog that gets treated with breed bias on…read morethe regular and they were so fantastic with him. We wish that we'd found this practice earlier! Can't say enough great things about this vet.

Excuse the tears I keep dropping on my phone as I type this...in short, I highly highly, I…read moreundoubtedly support and recommend Fox Valley Vet Clinic. I've had my cat for about 16 years and yesterday she passed away after 18+ years of a charmed life. For the last five years she's been seeing Dr. Brooks and if there was a way to give him and the facility 10 stars out of five I would emphatically do that. I've treated my cat as if she were my own daughter and consequently researched and second-guessed every medical provider I've taken her to. What I've come to respect about Dr. Brooks and his staff are that they know themselves and know their capabilities and have no qualms about recommending more specialized level of services. Everyone at the clinic always treated my gal as well, or better than what I could ask or hope for. This last week her age really caught up to her so yesterday we decided to make the hardest decision for her. Hours and hours before the appointment Emily called to go over what would happen at the appointment and we discussed our options after the procedure was done. I'm not a religious person but I think , the powers that be gave us Emily to help us through such a horrible day. At the appointment, Dr. Brooks calmly and thoroughly explained what would happen, what we might see or experience and ensured we were fully prepared. He left us with zero questions, but more importantly, zero worries. These people and this facility emphatically care for, and love our family members the same way that we do.

I have been bringing all my dogs to Fox Valley Vet Clinic for over 15 years. I have always loved…read morethe techs, the receptionist, and the doctors. My current dog, who is 11 years old, has had many serious health issues. I took him for an emergency room visit on the 4th of July and was told to follow up with my primary vet on Monday. The current receptionist is rude and has no empathy for my dog, who is in a lot of pain. I can not get an appointment for 10 days from now because one of the doctors is on vacation. She would not even add me to a wait list in case someone cancels. Thank goodness I found a new vet who will see him tomorrow. I have always highly recommended them to neighbors and friends. Very sad to have to switch vets this late in my dog's life because of the lack of compassion and caring from them.

Dr. Sage found the right meds to make my Penny be able to see again! She had been blinded with a…read morechemical sprayed in her eyes by a horrible person! I had 2 HORRIBLE experiences with a local vet not properly diagnosing & thus 2 of my babies passed. So when Penny's foster mom took her to Dr. Sage, it was a no Brainerd for me to also bring my Susie her too! ALL staff are wonderful! I HIGHLY recommend!

Excellent service!!! During this challenging time of our stay at home order and social distancing,…read more one of our kitties was experiencing discomfort and needed treatment. We took her to Animal House and they were absolutely wonderful! Upon our arrival, we spoke, via phone, to the technician and described the issues. She came out and picked up our cat. About 35 minutes later, we recieved a call from the vet, Dr Gebhard, and she patiently explained the procedure she did and answered all our questions. She was so kind because we know our kitty is very fiesty and we are sure she was quite a handful. We HIGHLY recommend this amazing facility....and team....for all your petcare needs!

Incompetent staff. And vets. They lost my puppies remains after cermation-return was requested and…read morepaid . Stated we forgot to fill out paperwork. Vet Lancaster stated, maybe they had a bad day. They were very good at making excuses. I explained to vet Lancaster, that pets become family members, replied that they treat pets as family members. THEY LOSE THIER REMAINS AND TAKE AWAY THIER FINAL RESTING SPOT. Prey this never never happens to your wonderful puppy/pet. Manager would not talk with me either A COWARD

Our dog, chuy has been going here for 14 years. They have the friendliest and most knowledgeable…read morestaff- they are also very affordable. Highly recommended!

Exotic vets are hard to find and good ones even more so. IPAH is a very nice clinic with great…read morestaff. Dr. Ernsting was great and treated a sick snake including probing to confirm HE was actually a SHE on World Snake Day coincidentally! Highly recommend!

The service here has absolutely tanked. Several new providers there. Nobody seems to know what's…read moregoing on. My dog just had ACL surgery there and they won't prescribe an appropriate medication to help. She is in absolute agony. We have been trying to get this resolved for 3 days now. Working on getting a second opinion from a more competent provider. STAY AWAY!

We took our dog, Noodle, there today for the first time, for an annual wellness exam. I've never…read moreseen a vet examine a pet so thoroughly. Dr Rebala found some lumps on our dog that our previous vet had not seen (even though he just had an exam last week with other vet) and a little growth under his nose I had not noticed nor had my other vet noticed (sigh). She is ultra present with your pet. She recommended a tooth cleaning, and to keep an eye on 3 different growths for any changes. She did not push for other treatments, but suggested them. She was open to their raw food (Raw Bistro) diet and even recommended bovine collagen as an (unproven) option for our other older dog's collapsed trachea, which I promptly ordered from Dr. Karen Becker's site. She talked to us re their regular preventive visits to a chiropractor, Dr. Erin O'Connor, that we do every 6 weeks, and asked for that doctor's info in case a client wants that work I feel like it's so unusual to have a vet who is both an expert, does her job thoroughly, but is also open to my ideas that I've gleaned over the decades from being a client of Dr. Karen Becker and Dr. Vivian Grant -- both drs who lean into a more natural diet/protocal. When a person has curiosity along with expertise of their own, it makes me feel like I can trust them with my pet, and form a partnership for my dog's best life. She ordered a blood panel with a heart worm test & fecal and had the techs trim his toes. The price was around 30-40% less than my other vet. hmmmm....wow! She's a local treasure, for sure.

Absolutely LOVE this Veterinarian! The Doctor ( Dr M Rebala) has such a passion for her work…read more. she loves cats and actually hugged my kitty.. all the assistants & staff are very personable.. she is also VERY knowledgeable & thoroughly examines your pet... ... she does love dogs too by the way! What's even better?....This hospital doesn't gouge you with over inflated charges ! Super reasonable...Call & speak to very friendly receptionist!