Exaggerated additional work recommendations that were grossly overpriced. Work paid for was…read moreincomplete and not thorough

Great experience using Ignite for the first time. They were easy to schedule with, and Matt's…read morecommunication on the day of the inspection was above what I expected. He was professional and respectful and left my living room spotless after inspecting and cleaning my fireplace. We received a comprehensive report on the state of our fireplace with recommendations and quotes for everything that wasn't perfect, but Matt was careful to reassure my husband that our fireplace was in great shape for its age (close to 100!) and all the updates would simply be to get it up to current codes. He gave us all the info we needed but no pressure to buy additional services. We have recommended him to friends and will use him for our annual inspections and cleaning from now on, and when we are ready to make the big updates, he will be the one we call for sure.

Well two years ago, I gave Archie's a 5-star review, but not today…read more In the second week of November, I made an appointment for a technician to come to our house to service and turn on our Heatilator. They couldn't squeeze me in until three weeks later on the 4th of December. The technician arrived at my house, a day early, on the 3rd of December. Fortunately I was home. The technician worked on the unit and told me that the valve was faulty and that he would have to order a part. He had no idea how long it usually takes, but he said he would have the office give me a call. After waiting a week for a call from the office, I decided to call to check on my part order. I was placed on terminal hold with the same recorded message repeating every 2 minutes, until finally, after holding for nearly 20 minutes, someone answered the phone, but the person who answered the phone said they didn't know anything about my parts and transferred me to another phone line with a voice mail box that couldn't accept messages. I had things to do, so decided to call back the following day. I called back the following day, endured the same recording played over and over and over and finally someone answered. He said a part was ordered but had no idea when it would arrive. Finally three weeks later, I called again and endured the same recording .... and so it went. After calling three separate times on that day, someone answered and said the part was in, but they couldn't fit me into the schedule until the 22nd of January. Geez Louise! You'd think they would have set aside a time in sync when they anticipated the part, but no. So finally on January 22nd, some 10 weeks later, the part was installed and service restored. Then came the shock that I was not prepared for. The repair total was $600. I have recommended Archie's before based upon the service in 2022, but not after this fiasco.

Great company. I won't use anyone else for our gas log fireplace maintenance. They get right to…read morework and explain everything to us. Some years we need a new part but mostly just routine maintenance. Polite, clean and professional

I highly recommend AFS, the guys (Mathew Ridley, Cody Stealey, tavish Curny) were prompt, obviously…read moreknew what they were doing, they did a job I thought was going to take a couple of days in a few hours..also the professional way Jediah (the original investigator) explained everything to me , made it easy to choose AFS....

Our lousy builder installed a french drain that plugged after 8 years. The AFS crew - Matthew…read moreRidley, Coby Stealey, and Shawn Lowe - installed a sump drain and pump. The crew was on time, polite, hard-working, and informative. As bad as it looked while they were running jackhammers in my basement, the area was neat and tidy when they finished. I hope to never again need AFS Foundation and Waterproofing. But if you need this work done, this company dispatched a quality crew from Knoxville to Piney Flats.

I could not recommend Seiber Restoration more. My home was built in 1899, and the foundation had…read moredefinitely seen better days. With floors that felt like they moved with the wind, we needed something done that was a permanent solution to stabilizing the foundation. The team at Seiber Restoration was timely, professional, efficient, and clear about the project scope. Our project was completed in a shorter time frame than I was quoted, all while maintaining project integrity and not cutting corners. I doubt I will need any foundation work again because of their quality of work, but if I need any of their services again, they will be my first and only call. - Logan

I was satisfied with my experience! After my call to them, they gave me a timely appointment to…read morecome investigate my problem. At that visit, the investigator gave me an evaluation of the problem and the work to be completed. He also was able to give me an approximate time it would take him to complete the work. He was very communicative and thorough. Additionally, he gave me an estimate of the amount of down payment and total cost if the job, which was good to know. There cost was comparable to others, but also competitive. They were flexible in scheduling.    During the appointment, I'm pleased to say that this company took careful and considerate of my home and family.  The job was completed on time. They provided me complete explanation of their work and with photos. They were careful to report what had been done, and show their work. Overall, I am pleased. They were prompt, gave me a clear explanation of work and cost, careful with my home, timely, communicative, and professional. I would recommend them.

We had Noah open our pool and take care of it all summer since we moved here to TN in April and man…read moreI tell ya he is very responsible and very knowledgeable of the pools as well as our hot tub, I would definitively recommend him for all your pool/hot tub needs

From the owner: At Paradise Pools and Spas, we specialize in expert pool maintenance and repair services to keep…read moreyour pool clean, safe, and running smoothly year-round. With years of hands-on experience and a passion for quality service, we offer everything from routine cleaning and chemical balancing to equipment repairs and full system inspections. Whether it’s a residential pool or a commercial facility, we bring reliability, transparency, and excellence to every job. Your satisfaction is our priority—because a healthy pool means happy swimmers.