This home is truly that, a home! The residents and their families are treated as family. The staff…read moreis kind and respectful and the grounds are lovely. Highly recommend!

The phrase "institutional setting" has little meaning here. Everyone on the staff is thoughtful and…read morekind and always cared for and enjoyed our mother's company. The Manor goes above and beyond caring for its residents. When our mother passed you could not ask for a more tender response. I live in Vermont and yet felt I knew the staff well enough so that when I visited they knew who I was. I cannot say enough goo things about The Manor. I am so glad my mother's last couple of years were spent here. No second thoughts about whether or not this ws the right choice. This was the best choice.

Food is not good and often served cold. staff turn-over is very high and then the new staff are…read morepoorly trained. The pool is broken frequently. Managers dont interact with the residents (like asking how was your dinner tonight!) The dinner service ends at 7 and staff try to force people to leave even if they are still eating. The reservation system is terrible and not conducive to having guests or family visit (and then the hostess is rude if you try to beg for a table!) The facility is nice to look at but there are so many improvements that could be made (and dont get me started on the "sports bar"!)

I have to believe there are much better options. This place is just unresponsive to basic issues…read more My mom's cable TV hasn't worked for months, and I can't even get anyone to address this issue or to even return my phone calls. My mother's laundery wasn't getting done. Her hygene was a serious issue. Then, once an assisted living director agrees to do something, she is gone, and the replacement starts over from scratch with no knowledge transfer. They are on their third assisted living director so far in only 9 months. Unfortunately, moving your loved one to a new facility is such a burden, and I think they know this, they can get away with sub-par care.

My grandpa lived at MorningStar Littleton for a little under a year and I never once felt like my…read morefamily or my grandfather was loved or cared about. Overall, most of the staff made us feel like we were a burden or didn't even acknowledge us. We had several issues with nurses and caretakers. Whenever we asked for something, it was never addressed in a timely manner. There were so many times that we would go to visit grandpa and find him laying in soiled clothes and linens. There were so many times that we would come to visit in the early afternoon and his blinds were still closed, with his breakfast still wrapped in Saran Wrap on his tray. There was no way that my grandpa's hands were able to take off the wrap even if he wanted to eat his food. Frequently, there was feces on his commode, on his pull up bar by his bed, and on his tray. It was dry and had clearly been there for a very long time with no one bothering to clean it up. It saddens me to think that his fears of a "nursing home" were realized during his stay at your facility. My parents and I have many pictures of the disgraceful and unsanitary conditions my grandpa was living in. My dad would come every day, often twice a day, to check on him and make sure he had everything he needed - food, water, clean clothes, clean bedding, etc. because we believe that my grandpa needed extra support that wasn't being offered to him from the staff at MorningStar Littleton. I am not sure why MorningStar Littleton failed so miserably in living up to the promises of dignity, care, and respect that they promised my grandpa, and my family. Perhaps it was because of the lack of staff during the trying Covid days? Maybe the staff lacked sufficient training? Perhaps the former leadership was at fault? I'm not sure what the reason was, but I believe that my grandpa deserved a better last year of his life, and I would not recommend MorningStar Littleton to other families who are forced to place their loved one in a facility like MorningStar. Simply put, I wouldn't want someone else's loved one to be treated the way my grandpa and our family was. Regularly, the staff would be in their offices, either talking amongst themselves or "on their computer", rarely engaging with residents or their families. If we needed anything, I felt like we had to go looking for help. My dad tried to show pictures of the inhuman and dirty conditions my grandpa was living in to one of the lead staff members and his response to my dad was, "I don't want to see any more of your pictures." This staff member was always very rude to our family and I believe my grandfather paid too much money for us all to be treated so terribly by him. He came in to see my grandpa on his last day of life and I wished he wouldn't have. This employee never showed care for my grandpa and I felt it was very disingenuous for him to "care" now. I have felt these feelings for the past year and I BEGGED my parents to move my grandfather to another facility that was smaller, where he would be cared for and receive more attention, but they were afraid it would be too hard on my grandpa to move him. They were afraid to say anything to the staff because when they did, they were either ignored, shut down, or we were afraid that my grandpa would be "punished" and receive less care. I have a close friend who places elderly loved ones in assisted living facilities and every time we discussed the care my grandfather was receiving, she would reply with "That's awful. They should be doing more for him and your family." I feel like our expectations were never met, let alone exceeded. The only thing I felt like MorningStar Littleton did right was the way they escorted his body, after passing, in the casket out of the building with the staff lined up to honor him. But even that left a sour taste in my mouth. MorningStar never communicated to my family that they would treat my grandpa to this meaningful gesture so we weren't able to be there as a family to partake. We had no idea, and my sisters and I were not there to see his body in the casket, escorted out of the building with the respect I believe your staff never gave him when he was alive. I was so sad when my mom told me that my grandfather was honored in this way and I wasn't able to witness it. Don't get me wrong, not everything was terrible. A few of the care takers were kind, considerate, and caring, but would disappeared after a bit. I'm not sure if they left or were reassigned elsewhere? I always say that I want to live my life without regrets, but honestly, I do regret that I didn't fight harder to find my grandpa a better place to live with people who actually cared for him, in a place where it wasn't just their "job".

This company will say anything to get you in the door. They make promises that do not exist, they…read moredo not care about any of the people there. All they want is your money.

I feel so lucky to have found Balfour for my parents. My mother has complicated medical needs and…read morethe staff has gone above and beyond to take care of her. They even let us borrow a cell phone for several weeks so that we could set up her Dexcom so the nurses and our family could monitor her blood sugar. They welcomed my Dad every night for dinner for months before he became a resident himself. The staff host amazing events with great food, cocktails, and mocktails. They have movies every night in the theater room. The facility is beautiful and has on site PT, OT, and speech therapy which has been so good for my mom. The staff took such good care of my dad before he passed. It really made such a difference to my family. I feel lucky that my mom is here and confident that she is getting excellent care. Thank you to everyone!

So, in 2023 they had a meth lab at Sky Pointe, on the ground floor. That's the first thing you…read moreshould know. About a month after we moved my mom in, she fell and broke her hip and spent a couple of hours dragging herself to her phone because the safety beeper didn't work to call someone to her apartment. Then, the managers (long since gone and I don't know how many more they've gone through) tried to tell me it was my mother's fault. I didn't get their logic then and I don't now. Some on the food staff sexually harass the young girls as they "intern". That can't be fun for the girls. They "let" the residents be Activity Directors, without pay, because they can't retain actual Activity Directors. I don't know. If it were up to me, she'd have been out of there after they blamed her for breaking her hip, but it's NOT up to me. So, she's staying there and she likes it and has made friends and all that, but I can't help but keep coming back to the fact that there was a meth lab in my mom's apartment complex... it's disturbing..

Over a Year ago, on Halloween, My Wife and I dropped off some treats for our Granddaughter. On the…read moreway home we saw a new building going up. The sign out front about Resort Lifestyle Communities looked like fun. We Picked up a Flyer. A year later and it's everything we imagined. We've met some of the most amazing People, here in our new Home!

Go elsewhere. Horrible care when you aren't watching. The staff is overworked and they are always…read moreworking short.

We recently removed my father from this memory care facility. We are very disappointed in that we…read morewere extremely mislead by Becky in marketing. We were told our father would have one to one care 24 hours a day. NOT TRUE! While the caregivers at this location are outstanding they are constantly understaffed and deal with a range of erratic behaviors from yelling and screaming to hitting and kicking. We witnessed several other patients urinating in the common areas and hallways. Also saw one have a bowel movement and having it not only all over himself but all over the COMMON furniture. When we asked Dena about these things happening we felt we were just brushed off with the excuse " this is memory care". We definitely will NEVER recommend Willowbrook Place. Knowing that several other families felt the same way made our decision to move our father out even easier. This is definitely not the place for gentle sweet elders! Some of the patients there are even scary!!!! Hitting, kicking, etc

We are so grateful for Audrey, Annette and all of the staff at the Lakewood location for the care…read moreand compassion they have for my mother.

When my wife needed memory care, we visited some facilities in Lakewood that were a reasonable…read moredistance from our home. The last place we toured was Crossroads Memory Care. The contrast was palpable. I realized how sterile and commercial the other places were. Sure they were new and fancy, but Crossroads is also beautiful and less than nine years old. My gut said that Crossroads was warm and caring, and I couldn't have been more right about that. The staff are amazing. They genuinely care about every resident and treat them with respect and kindness. They are never too busy to talk with a resident no matter how illucid that person may be, and they make them laugh. The caregivers go out of their way to make sure everyone is happy and comfortable, and they know the name of every resident. Crossroads provides lots of fun activities and serves delicious meals. The place is very clean and nice-smelling. It's also telling that the Executive Director's office is in the same area as the residents and that she keeps her door open for residents to drop in anytime. I feel so lucky to have my beloved wife in their excellent care.

Aaron is, first and foremost, a fantastic human being. You can tell he loves what he does and has…read moreeveryone's best interest at heart, regardless of whether they're his client. I had the pleasure of working with Aaron during my first homebuying experience. I had met with several other real estate agents and after speaking with Aaron, I had a really good feeling and decided to work exclusively with him. He was with me every step of the way, explaining things at the right level every time. Aaron is knowledgeable, personable, and strategic. I couldn't imagine having a better person in my corner to coach me through this convoluted process. Thanks Aaron!

UPDATE: 6/28/24…read more Recently Aaron has helped my wife and I sell our first home and purchase a new one at the same time. If you've been in this situation before you know how stressful this can be, but Aaron made this as smooth as possible. There's a lot of great things to say about Aaron so I've broken it up into sections to view easily. #1 Experience 5/5 Aaron is one of the most experienced Realtors in the business and it shows when you work with him. He was able to find us our perfect home matching our criteria in a short time frame and was able to get in contact with the seller immediately and negotiated us a stellar offer. When it came to selling our house Aaron expertly navigated the market and we sold our house within 7 days for over asking while there were 4-5 other properties in the same area for sale. Those properties are still for sale and took multiple price reductions! #2 Customer Service 5/5 Aaron has always made my wife and I feel like valued friends instead of just clients. At every step of the process Aaron always made sure that our best interests were kept in mind even if it meant something more difficult on his end. He spent countless hours walking us through different concepts and strategies to ensure that we were comfortable with all the decisions we were making. By the end of the process I felt like I was a real estate expert because Aaron always spent the time to teach and show us the in and outs of real estate. #3 Aaron Impact Aaron is not only a wonderful real estate agent, but he also has his lender license which helped us secure a loan for our home that eclipsed all other offers on the board by a large margin. He also helped us with contacting the best electricians, contractors, inspectors, plumbers, etc. in the business to help us with our new home and fixing our old property for selling. These connections helped my wife and I receive stellar work at a extremely reasonable price. Having Aaron as your realtor ensures that your entire realtor experience will be successful before, during, and after your closing. Overall I can't praise Aaron enough for the expertise in his craftmanship and can't wait for my daughter to buy her first house so we have the opportunity to work with Aaron again. If you are even thinking about buying or selling your house the only real option is Aaron and you will never be disappointed with choosing him as your realtor. As stressful as buying or selling a house can be I find myself wanting to do it again just so I can experience working with Aaron. First House Purchase 3/2020 My wife and I were looking into buying our first home which was very overwhelming trying to figure out all the odds and ends that we needed. We knew that we needed to find the right agent for us that could help walk us through the entire process and teach us along the way. Luckily we were able to meet Aaron and words cannot express how thankful we are to have him as our agent! Aaron provided us a wealth of information a long the way teaching us about things we never knew we had to be aware of when buying a house. Aaron was also very responsive and receptive of our questions or concerns that we had always making sure that we were comfortable and confident with everything that was happening. Working with Aaron relived all the stress and concerns that my wife and I had about buying our first home. I can say without a doubt that when you have Aaron as your real estate agent you get much more than just an agent, you get one of the best agents in Colorado, a teacher, someone who will advocate for you, and most importantly a friend who has your best interest in mind. At the end of it I cannot recommend Aaron enough for what he did for us, is doing for us, and will do for us as our lifelong real estate agent.