I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

The Libby Bortz Center is very clean and the nurses aides are very efficient! My only reason for…read morenot the five stars is the food that they served my mom when I transported her from New Orleans. In my family, dumping a family member in a nursing home is a sin!! But the Libby Bortz Center is very good in their care. I felt guilty during at that time, but I just sold my home in Five Points and moved south to Littleton so my mom would more be more safe and I know friends that can take care of her while I'm at work. But the center is excellent in its care and also designed for people with low to moderate incomes and your timing has to spot on to get a temporary room. You will see an older TV in the room on my photo - it did have a remote control with it.

My dad moved into Libby Bortz Assisted Living Center after realizing he needed to stop working and…read moreliving independently at 86. This was a huge move which he made completely on his own. He says this is his home now and he will never leave until the end. This is a beautiful clean facility that does not smell like many other senior homes. A month after moving into his room he had to have Open Heart Surgery. His motivation was the loved he had already received in his "new family at Libby Bortz". The love and amazing care given made him recover faster to get home. The staff sent him cards and called to see how he was doing. I could have never imagined a place to take such good care of my dad. Every Friday they come in and clean his room and take his laundry to be cleaned. They strip the bed and put clean sheets on the bed. When I say they clean, they really clean thoroughly. The pictures, blinds everything is spotless. Then the clothes are returned and folded very nicely. In the dining room they are given assigned seating which my dad loves as it feels like a family. The food is always delicious and the wait staff treats him very special. They make sure all are accounted for at meals which means a lot to our family. He is given a snack at bedtime so it is just more love given to check that he is doing fine. They have activities daily which he likes to attend including exercise class. They do it all from haircuts to a foot clinic and a in home doctors group comes in every few weeks. Libby Bortz is a shining example of what senior care should look like. Infact, they should be the model for our country. It shows how good management and a good price point can bring together people to love our seniors as they age. Aging with dignity and love is this wonderful facility.

Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

December 12th 2025…read more Harvard Square by Cogir: 10200 e Harvard Ave Denver Colorado 80231. A Premier Choice for Assisted Living and Memory Care. I am thoroughly impressed with the recent transformations at Harvard Square, led by Director Phyllis Delaricheliere. This facility is rapidly becoming a standout in assisted living, offering an exceptional quality of life for elders and retirees. The dedicated team that is driving this success: - Director Phyllis Delaricheliere: Her vision and positive attitude servers as stepping stone for the future of Harvard Square. - Daisy, Lifestyle Manager: Crafts engaging activities and events promoting mental and physical well-being. - JD, Lead Maintenance Manager: Ensures impeccable facility upkeep and responsiveness to resident needs. - Lee, Transportation Bus Manager: Provides safe, reliable Bus transports to outings, stores and doctor appointment visits. Tejah, Memory Care Manager, brings essential expertise and fosters collaborative relationships to ensure residents receive. Ann, "EmpowerMe" Therapist, The Therapy Team delivers comprehensive therapeutic services, fostering physical, emotional, and cognitive well-being. Our in-house therapy facility on the first floor at our Harvard Square Denver location is super convenient for residents to access professional support whenever they need it, promoting mental wellness and stress relief. - Mary-Beth, Lead Corporate Front Desk Receptionist: Offers warm, professional hospitality and support. She canned the Phase "It's a great day at Harvard Square" consistently greeting with every call ensuring a welcoming experience for all. Notable enhancements include: - Facility Refresh: Fresh paint and meticulously cleaned rugs have revitalized the space. - Culinary Excellence: A top-tier culinary specialist team crafts delicious, nutritious meals morning, noon, and night. Community Spaces: The newly constructed deck, a vision brought to life by our Director Phyllis, features inviting new patio furniture, creating an ideal setting for socialization and relaxation, and enhancing resident engagement. - Bistro Upgrade: Director Phyllis's introduction of a cutting-edge Starbucks coffee and Tea maker elevates the dining experience, creating an inviting hub for socializing and relaxation. Speak-Easy Room: Located on the first floor provides television services, resident activities and various parties The Pool Room: Located on the first floor provides pool gaming for everyone to enjoy. Residents benefit from: - Compassionate care and support tailored to individual needs. - Engaging activities and events: - A safe, welcoming environment encouraging independence and community. I wholeheartedly recommend Harvard Square by Cogiri tucked away in a wonderful Rocky Mountain atmosphere as an ideal choice for those seeking a fulfilling, supportive living environment. Phyllis's leadership is driving positive change, making this facility a true gem in assisted living. Resident: Bill Deida a lifelong resident at Harvard Square by Cogir.

This place is insane.... Let me start off with my husband's grandpa living here and they treated…read morehim awful. A lady by the name of Jennifer from cooperate cussed him out in the lobby over him having his dog here and made comments to me for me wearing my pride shirt. They place was running smoothy when they had their last maintenance director who was here for over two years and ran the place to a T including housekeeping. He helped us move my grandfather in and was so kind. I heard he put in his notice because of how poorly they treated him. They bullied Mikayla as well and fired her 2 days pregnant before Christmas. Pretty sad. I can see these ladies being awful with customer service and never cared about the residents but just money. When my grandfather passed the HR director Juana said when can we be moved out by? WOW. You guys are so classless. COGIR is the worst thing that happened to this place. You guys are an awful company with no morals. You had an amazing staff and you let it go down the drain.

Real nursing care is not provided here - missed a gi bleed which is not hard to diagnose - don't…read moreexpect good nursing care at all.

Very poor Management. They belittle the staff and call them names…read moreDo not recommend. There are other places in the Denver Metro area much more kind to their staff.

My brother lived at Marycrest Assisted Living for nearly 5 years. He was on Medicaid from the start…read moreand most of his social security covered the balance. He had his own small apartment and didn't have a roommate. Healthcare and dispensing of medicines was all top notch. The staff were very caring and showed their love for my brother. If I needed assisted living for a loved one or for myself, I would choose Marycrest!

We could not have asked for a better experience as my mom moved into Clermont Park. From the first…read morevisit of the facility, to my mom's move in to the facility is has been nothing be excellent communication and customer service. From Ian who works at the front desk, to Heather who showed us around the facility and was very accommodating, to Susan who assisted my mom in moving in and answered all the questions we had. My mom said to me the other day, "why didn't I move in 2 years ago" They are all so kind to the residents, and unsolicited the residents have come up and told us what a great facility it is and how they feel that my mom will love living there. Thank you Clermont Park for easing our mind in the safety of my mom.

The facility itself is beautiful and nice. Very nice grounds, interior spaces, very homey and…read morecomfortable. Location is nice - close to bus lines, grocery stores, a strip mall and some restaurants. Clermont is part of the Christian Living Communities. It's a fairly large campus but caters to all care levels from retirement living to skilled nursing care. Seems to be quite a few activities offered on a daily basis. Residents appear to be happy and engaging with each other. Updated Jan 2018 After touring an available room for a relative - the room itself was quite small (200 sq feet). The original building for Clermont must have been designed in the late 70s or early 80s? Either way the architect did not take window size into consideration. The studio I viewed had an approx 2'6" wide x 3'6" tall window. Newer facilities have much more ample window space as designers/architects slowly have learned that natural sunlight is important to the aging population. If you're hoping for a nice, bright and cheery room for your loved one - the rooms at this facility do not compare to other, newer, more updated facilities.

The facility is poorly maintained and does not appear to be cleaned to an acceptable standard. I…read moreobserved a housekeeper spend approximately 15 minutes vacuuming a single 8x10 rug before leaving the unit, and that seemed to constitute the entire week's cleaning. The sink was so dirty that insects were living in the drain, and the bathrooms appeared to receive little to no regular cleaning. The food is heavily processed and offers very little nutritional value. One typical lunch consisted of a few tablespoons of a mayonnaise-and-dried-cranberry mixture served on institutional wheat bread with processed turkey and processed cheese, along with a side of boiled macaroni mixed with even more mayonnaise. The receptionist at the front desk rarely acknowledged visitors, often remaining focused on her phone except when conversing with a male staff member. The quality of care was inconsistent. While a few staff members were attentive and helpful, many others appeared negligent, resulting in an overall experience that felt disorganized and unreliable.

My Aunt "Lives" at Springbrooke. I recently visited her and was absolutely APPALLED at not only the…read morecleanliness and overall maintenance of the facilities, but the dining experience was absolutely absurd it was so bad. * It is in a legitimately bad neighborhood, homeless all over the area, drug users, and overall high crime area definitely not suitable for our beloved elderly family members * Dirty and run down facilities, they apparently need to hire more and better house keepers. * The food was absolutely DISGUSTING. You know our beloved older family members living in a retirement home like Springbrooke have very little to look forward to, yet the one thing they have to look forward to is good food. At Springbrooke they are failing miserably at this, the soup I had was absolutely bland, had no seasoning and was cold, and I mean cold, not even warm. My Chicken was severly overcooked, flavorless, un seasoned and literally so dry I dont think there is enough sauce in Denver to help it. The vegetables were un seasoned, they obviously came out of a frozen bag, and were cooked to the point of being MUSH. My aunt said this was par for the course and told me that breakfast is even worse. Our server, an Ethiopian lady who was at least pleasant, when I complained about how dry and horrible my chicken was explained to me "That is how our chef cooks the chicken here, that is how our residents like it" and did nothing to even offer me something else or to replace it with a better piece of chicken. * My Aunt told me that they are now on the 3rd or 4th Chef since she has been there in only 2.5 years, she said when she moved in the food was average, then she explained the food was absolutely wonderful for around 6-9 months when they hired a great chef, but then that Chef quit and the new chef is absolutely horrendous. I hope someone in a position of power reads this and can talk to the chef. My Aunt likely does not have long left on earth, and we want her to get the most enjoyment she can in the time she has left, and the poor quality of food, the dirty living conditions, and the lackluster and poorly trained dining staff are not going to achieve that.... Thank you Darrold Sutherfield​