We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Although I did. It hire them, I was impressed with their coming to my home and giving an estimate.read more

I was helping a friend who was in need of a clean out of their apartment. I left a voice message…read moreafter hours and a text for this company and they called back promptly. My friend didn't end up using them due to the scope of the job, but the response time was great. The gentleman Travis who called me spent a good amount of time fact finding with me and explaining the type of service she would need and I appreciate that so much. So although she didn't end up using them, the customer service and response time were worth a review in my opinion.

My small basement had gathered a lot of old rodent droppings over decades, along with the usual…read moredirt and detritus. It seemed sensible to call on pros, with proper protection and also disinfecting capability. A little research came up with Remedy Restoration - and they knocked it out of the park. Almost instant response from GM Steven, detailed questions, then detailed comprehensive estimate, all within hours. They were here the next day. Greg and Jake did a stellar job, including some impromptu cleaning of the back deck! I chose to include a disinfecting wipedown of all the individual items stored in the basement - and removed for the cleaning - so now feel truly at ease about hygiene, (eliminated) hantavirus risk, etc. It was pricey, absolutely, but I won't have to do this again for ages, so well worth it. Thanks so much to the RR team!

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

We had a very small leak in our ceiling. We had to turn off the water for a day. RestoreX came by…read moreto do the clean up work which turned out to be non-existant. We were in a bad situation and just asked them to get it done. The techs spent 3 hours (generous) cleaning up the residual and cutting a hole in the ceiling. We had a dehumidifier for 2 days. Total charge $1800. 3 hours of work and say 3 hours of associated time means they charge me $300/hour for the picture below. Make your own conclusions. Update: the owner did reduce the invoice 20% but I still feel this isn't justified for the amount of work done. The invoice had 'After Hours' on basically every line item despite the work being complete during normal business hours. Really all the techs did was cut a 2x4 hole in my ceiling and clean up. There was very little water remediation required.

I'm really not sure what happened here, but looks like I'm going to reach out to another business…read more I had a major leak from my upstairs neighbor. I called RestoreX, someone came the next day, great! It's now 4 days later and nothing. No, I'm not following up. Either they're too busy or disorganized, either way I don't want to proceed. Not sure why they're rated highly. Im very distraught over what happened and obviously they don't care. Will now have to start over with a different company.

If I could give a negative 5 stars I would. I don't know who the people that this company sent to…read moremy house but they literally went and got a hose into my house and hosed everything. Water in my vents. I just bought the house and I needed it cleaned. It was nasty so I figured a bio hazard company that charges $2900 would get the job done. Not even close. To much to even get into but besides to say everything is still a mess and now I have vents full of water and a bigger mess to have to figure out. They are threatening to put a lien on my property. They said they couldn't clean because my house is old. I guess if you have an old house they can't clean it

ARTRA F. and company did an awesome job completing a very difficult hoarded residential clean-up…read more They stayed with it, even though more was uncovered than initially seen. Truely dedicated to satisfying the customers needs. When they finished, we could say 'Woo, so clean'

I can not praise Marvin and his crew enough. They were superb and had the most amazing work ethic I…read morehave ever seen. They cleaned up an extremely bad situation in a listing of mine that had junk, a tree fell in the roof, and it created mold all over the junk. Marvin and his crew cleaned it all up, tore out the sheetrock, and went the extra mile and never complained. I knew when I met him that he was a special and kind person and he gives off the most positive and wonderful vibes. I knew he was the right one for the job. THANK YOU so much for doing a job that was one of the worst anyone has seen. I can not sing them praises enough.

I spoke with Marvin and he was informative, responsive and very professional. I needed to have the…read moreinterior passenger seat cleaned from human biohazard. I was surprised on how fast I got an appointment! The interior of my car looked great after Marvin worked on it. Smells and looks great. I would call Marvin again if his services are needed. I also found out he does carpet cleaning and hardwood floor. Did I mention that Marvin is really nice and he is proud of his work.

Great service, they were able to get the mold out of the home the day we needed mold removal…read moreservice. Their repairs are very top notch and their prices were very reasonable. While the circumstances of requiring their services are undesirable, I would go back if I needed their services again. Thankfully, they also do remodels without the need for mold so I will keep them in mind. Thank you again Patrick, Chris and crew!

Patrick and his crew are hands down the best in the business. Project went smooth everything was…read moreon time and on budget. We will be using Patrick and his team again. Don't hesitate to give him a call. You will not be disappointed.

For my 2100 review I wanted to close out with a team that made a very difficult time in my life…read moremuch easier. Cleaning out my father's rental after he passed away suddenly. The team was utterly amazing and their work was hands down exactly what I needed. They left the home spotless, and were incredibly flexible and kind. I 100% recommend their services.

I have worked with Sean & Kimberly and the crew at 911 Hazmat on several homes and the clients…read morealways rave about them! They are professional, thorough, sensitive to the situation and have a reputation for going the absolute extra mile! They exhibit compassion and caring in the worst times in people's lives and make sure to honor their family in all that they do. Furthermore, their work is impeccable. With a background in construction, I have seen multiple job sites and everything they do is left in immaculate condition. I can't recommend them highly enough. If you are ever left in the situation of having a home that is in need of cleaning up or cleaning out . . . these are your people!!!